HSBC

Is HSBC down in Uxbridge, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Uxbridge, Greater London, England 08/10/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 89Jcn JCN_89 (@89Jcn) reported

    @HSBC_UK Just switched over from Halifax. What a huge mistake. Your app is disgracefully bad. Tried ordering a takeaway. Payment is pending twice yet no error message saying payment failed

  • Beararsed zeriwooldridge (@Beararsed) reported

    @HSBC_UK your service is terrible, i was just asked to wait and 15 mins later when 8pm passed and the person i was speaking to hung up on me, youre service is activly bad, its not like you cant afford decent customer service, why do i have to put up with this all the time?

  • jennyfox85 Jennifer Fox (@jennyfox85) reported

    @HSBC_UK As I said, I've done that and they had no idea how to help. They've arranged a call back but nothing so far

  • EirteppRW Panton's Hill (@EirteppRW) reported

    @JoycesLovechild @HSBC_UK The CO2 theory dates back to the late 19thC - so is that invalid as well? Anyhoo.. the errors.. so it's not perfect, it still shows the lack of correlation. And who better than a geologist? Would you prefer the Vostok Ice Core?

  • elizabeth_a_1 Elizabeth A (@elizabeth_a_1) reported

    @HSBC_UK In case anyone out there has the same question one day, they DMed saying that signing up to the app will cancel the physical secure key, and you've got to order a new one if you can't/don't want to use the app to generate login codes for online banking.

  • kaiofthevoid Kai Void, Ascendant (@kaiofthevoid) reported

    @hsbc_uk I've been waiting to talk with an agent on the website for almost four hours, trying to resolve a locked card. Is anyone in the office?

  • cathy867 Catherine Newman (@cathy867) reported

    @HSBC_UK Could you not fix your app instead of watching rugby?

  • KossickLive Lauren Kossick (@KossickLive) reported

    @HSBC_UK Hi! Phones an Oppo A53, and the issues with the app have been happening ~a week. It shuts after fingerprint authentication before finalising the login.

  • KossickLive Lauren Kossick (@KossickLive) reported

    @HSBC_UK The mobile banking app shuts down repeatedly on attempted login. Any ideas?

  • EirteppRW Panton's Hill (@EirteppRW) reported

    @JoycesLovechild @HSBC_UK I see you've ducked the issue of costs to tax payers and domestic electricity users. So what 'benefits' exactly? Concrete benefits that is. So you would be able to give a specific eg net of tax funding etc.