HSBC

Is HSBC down in Uxbridge, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Uxbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Uxbridge, Greater London, England 03/11/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Uxbridge, Greater London, England

The most recent HSBC outage reports came from the following cities: Watford, London, Colnbrook, Harrow, Surbiton, Hounslow and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatford Website
United KingdomLondon Transactions
United KingdomColnbrook Mobile App
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dj_damien DJ Damien (@dj_damien) reported

    @HSBC_UK I’m a new customer and am getting error BERR_20300 when trying to set up telephone banking. I rang 2 weeks ago and was told a new code was being sent out but still haven’t received it. Just called again and was told to wait another 14 days. This isn’t acceptable.

  • sdizzzy1 sadzy abdul (@sdizzzy1) reported

    @HSBC_UK hi is your mobile banking app working correctly this morning as I cannot see an payment come through this morning

  • LisaLjbaker25 Lisa Bubblin (@LisaLjbaker25) reported

    @HSBC_UK Im having the same issue seems to be a problem their end our phones all cant have bugs sorry

  • MazzaTheTapper Marianne Amos (@MazzaTheTapper) reported

    @GaelleRTW @HSBC_UK I would be interested in moving too! I have 2 business accounts and my last issue was I couldn’t pay in the coins! It’s a business and they couldn’t accept coins!

  • najarme Michael Najar (@najarme) reported

    @HSBC_UK Continuation of last tweet..... but they did not, and therewith I cannot access my fonds, and therewith they cannot be trusted

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @santanderukhelp Your site classes what happened as ATM disputes: non-dispense and partial dispense. It just told me to contact you. Do I have to speak to the @HSBC_UK branch first?

  • kasia774 kasia77 (@kasia774) reported

    What an awful service from @HSBC_UK went to the branch in December with my daughter to open a bank account for her….Spent an hour signing all forms for them to tell me now that they can’t find the paperwork!!!

  • SnoopDuggie XX (@SnoopDuggie) reported

    @HSBC_UK Hi, I get that but what if the device is lost/stolen/damaged & not on another device how does one get into online banking without the DSK? Why is there no other login option like pwd+OTP or something?

  • Yvan_sol Yvan Bomolo (@Yvan_sol) reported

    @jennsun I’ve had a nice experience with @HSBC_UK live support on the app. They told me take care, it felt human at the time

  • MrMBrown Michael Brown (@MrMBrown) reported

    @UreshP @HSBC_UK Shocking service.