Is HSBC down in Upminster, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Upminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Upminster, Greater London, England
The most recent HSBC outage reports came from the following cities: Woodford Green and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Mobile App | |
| Rochester |
Login | |
| Bexleyheath |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sierra117
(@Sierra117_Jon) reported
@HSBC_UK Hands down the worst phone-based customer services experience of any bank I've been with in years. Congratulations.
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Pauline Q
(@justpaulineq) reported
@HSBC_UK Hi. Have been trying to get you on the phone and been holding on for 40 minutes. Earlier it was 20 minutes. Tried your chat and it said the enquiry would be better done by phone and the chat closed. How does one get help?
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Neil McCallum
(@NeilMcCD) reported
@HSBC_UK mobile banking app has reported "server unavailable" for 2 days now yet HSBC site states no problems?
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Sarah
(@j8sers) reported
@HSBC_UK pd a chq in at 9.30a.m in local branch & worried it isn’t showing in my acc yet, not even as pending. Been on hold to customer servs for over 15mins so far and not getting a reply.
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Patricia Pelican
(@PatriciaPelican) reported
@HSBC_UK Read all the complaints on Twitter. Why haven't you sorted the problem out? Your own staff are unable to help. Look forward to response.
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Jason Kneen
(@jasonkneen) reported
@HSBC_UK I have a complaint with an ISA provider @BNYMellon and need to access a copy of direct debit mandates relating to my account. Is this possible and if so how do I get a copy of these?
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Ikky
(@Ikkyaa) reported
@PatriciaPelican @HSBC_UK It's true Patricia it's never worked 100% always a problem. The cheque deposite always been faulty for past 3 years. But branches are bring closed "because customers want online banking" bullshit. Nobody wants this. Elderly don't. People who don't have online facilities don't.
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Patricia Pelican
(@PatriciaPelican) reported
@HSBC_UK 1/2 You don't take feedback seriously because your app would be working properly. Do you honestly think it is acceptable that one of your customers has had to visit a HSBC branch 15 times because your mobile app is not working properly and your staff are unable to help?
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Martin Southwood
(@paintandashes) reported
@HSBC_UK @Aardvard8885 'We're receiving high call volumes at the moment' = we won't spend a penny of our obscene profits on customer service.
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geto apologist
(@AyshwaryaPrem) reported
love to be locked out of my hsbc account for a week because of a mistake they made and therefore not be able to pay tuition on time <3 thank you so much @HSBC_UK for your horrendous service