HSBC

Is HSBC down in Upminster, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Upminster, Greater London, England 05/07/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Login (14%)

    Login (14%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Upminster, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Abbey Wood and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomBrentwood Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • linda_carmel_ Linda Carmel (@linda_carmel_) reported

    @bchypnotherapy @HSBC_UK Couldn't agree with you more about this issue. My current bank is alway's changing its opening time's so frustrating so now im moving away from this bank ive been with since 1994

  • Fridayschild17 Friday’s child (@Fridayschild17) reported

    @HSBC_UK mobile app not functioning for days, can’t make any payments. Repeatedly contacted your customer service chat,another 25 minutes wasted waiting for a call to be answered. Dreadful customer service.

  • meeeryl_s ; (@meeeryl_s) reported

    @HSBC_UK hi. there isn’t any turn on standing order on my bank app. i have to pay someone for 4 months and would like to do it as standing order. pls help

  • Tristan_Harley Tristan M Harley (@Tristan_Harley) reported

    @HSBC_UK Has withheld my money from me for nearly a month, under pretenses that I've proven false. I spent what physical money I had left to fix this. And still I can't get my money. How is this OK? They will lock up your account on a whim and then let you burn?

  • bchypnotherapy Rebecca Armstrong-Corbett (@bchypnotherapy) reported

    @linda_carmel_ @HSBC_UK Exactly, there are more modern banks out there that are a little more customer focused. Good for you!

  • MaribelleLazaro Maribel Lázaro (@MaribelleLazaro) reported

    @HSBC_UK I guess I should look for a Full Service Branch or a Cash Service Branch in order to exchange the pound notes. Can you confirm that, please? Thank you again

  • kategreen38 Kate (@kategreen38) reported

    @HSBC_UK hello, is your Customer Service Centre address free postage?

  • strollerbird1 Mick Jones (@strollerbird1) reported

    Crazy queues in @HSBC_UK Cheylesmore this morning. Terrible service & the result of so many bank closures

  • iamjamesca Jame's (@iamjamesca) reported

    @HSBC_UK No definitely you do not support us with this current crisis - instead you send messages that you will charge £20 for overdraft..not helping

  • omnicaritas Tim (@omnicaritas) reported

    @bred_london @HSBC_UK @MetroBank_Help Well , online banking and app for #metrobank are down right now