Is HSBC down in Upminster, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Upminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (70%)
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Website (17%)
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Login (4%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Upminster, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Whitham 💙
(@sazzleJ19) reported
@HSBC_UK one phone call, 48 minutes, 4 different people and then the phone goes dead! Your customer service is the absolute pits!!
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Bill Adams
(@theworstbill) reported
@dcsymonds @HSBC_UK It's a phone banking password for our mortgage. Apparently it has to be done over the phone or (if someone at HSBC screws up) via the post. I've been fed lie upon lie by the @HSBC_UK customer service agents. I'm on hold again and told a completely different story yet again.
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jv
(@vornster) reported
@HSBC_UK hello! I’ve been trying to log on to internet banking for my mum and the security page just will not load - is the site down? Been trying on and off for 3 hours 😕
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MrH
(@MathsMrH) reported
@HSBC_UK Why are your branches now only open 9.30-4.30 on weekdays? I can take my money to @MetroBank_Help who are open 8.30-6.00? As a working person, I now can’t go into branch at all? @MetroBank_Help are open later on a Sunday than you are Monday-Friday! How is that right!?
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Ilona McKie
(@IlonaMcKie) reported
@HSBC_UK are you still having problems with the cheque scan function on the app? I hover my phone over the cheque to scan and nothing happens. Don't particularly want to drive and park just to go the nearest branch if it should be doable on the app
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Paul
(@Paulus984) reported
@BarclaysUKHelp No, and @hsbc didn’t even ask. All I want is my own money back. @HSBC_UK don’t care said ring tomorrow I was screaming and begging for my own money back they don’t care. So please if I’m dead tomorrow, will you help me I just wanted my own money back:
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Katy Q
(@MrsQuincent) reported
@HSBC_UK 2 weeks since I wrote to you asking to reissue a cheque for a large sum of money owed to me and still no courtesy of even a reply. Can you help?
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Olde cottage
(@CottageOlde) reported
@artichokebistro @HSBC_UK It’s the same when you tried to get on the gov site, after you go through order, pushbutton one, pushbutton four, blah blah blah, we are overwhelmed, and then they ring off.
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T Matthew
(@TMatthew11) reported
@HSBC_UK for 2days, I've been trying to resolve 2 instances of disputed transactions where goods have not been received. Yesterday was a complete waste of time due to technical issues your end; today's efforts equally futile due overseas call centre staff lack of understanding!
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Heather Jenkinson
(@heatherdesign) reported
@HSBC_UK Hi - on hold, waiting to speak to one of your agents regarding a recurring problem. I must speak with someone today. Can you help?