HSBC

Is HSBC down in Mitcham, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 12/13/2025 00:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @HSBC_UK is there a problem with the app, balance after bills unavailable?

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • ClareLawrence ClareLawrence (@ClareLawrence) reported from Poplar, England

    @HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Isabell98761820 Isabelle Burnett (@Isabell98761820) reported

    @HSBC_UK is your payee confirmation not working at the moment? Trying to send some money but getting a ref 503 when adding companys details. I need this sorted asap or ill be getting charged extra for something thats your fault

  • BeccaMorgs 🌟Rebecca Morgan🌟 (@BeccaMorgs) reported

    @HSBC_UK People are getting very tired of your cards not working (contactless). It's been since Christmas now. I work in a small business and already people saying they are leaving you. I was told it's all "gen pay" machines or something. Why is it taking so long to fix?

  • oroman348 #oromani973 (@oroman348) reported

    @HSBC_UK hi there.I’m an hsbc account holder & I am having a hard time keeping up with my bills & & im always overdraft with HSBC.I want help very badly.thanks

  • mknewman Michelle Newman (@mknewman) reported

    Bloody atrocious service from @HSBC_UK today. New customer trying to open a new account. What a joke - I’ll go elsewhere. #sickofukcustomerservice

  • cariadqueen 🌸🌼Amanda🌼🌸 (@cariadqueen) reported

    @HSBC_UK I have been asked to call regarding a credit card application I made… tried numerous times but can never get through. Really long wait times, was promised a call back from customer services within 24hrs… that was 2 weeks ago, plz advise.

  • MrsCLW1 Charlene Walker (@MrsCLW1) reported

    @AskPayPal @HSBC_UK Can someone please help. It’s now actually appearing as fully pending on my account but this transaction has NOT gone through 😭

  • oroman348 #oromani973 (@oroman348) reported

    @HSBC_UK I incur about £19.47 overdraft charges so I’m hoping someone In HSBC can help me with my problem with overdraft & cope with my finances

  • mooalmoo Alyson (@mooalmoo) reported

    @HSBC_UK We run a small business & 1 client still pays by cheque. As you have shut the 3 nearest branches, we tried to deposit using the banking app but you don't accept cheques over £500. We now have to drive to 16 miles to a branch. What kind of service is this?!

  • BobbyWRLD ••• (@BobbyWRLD) reported

    @HSBC_UK Your mobile banking app is not working

  • m_hp_luv ジョーイ。’22(基本低浮上) (@m_hp_luv) reported

    @HSBC_UK Hi I lost my old phone and trying to login the HSBC app with my new one but having difficulty, I am outside the UK now so it’s impossible for me to receive sms code, I can provide my username, password account number and sort code, please advice! Thank you