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HSBC down? Current status and problems in Mitcham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 58% Mobile App (58%)
  • 26% Login (26%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 24 hours ago
Coulsdon Withdrawals 9 days ago
London Mobile App 10 days ago
Wallington Login 12 days ago
London Mobile App 19 days ago
London Login 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • Peter_Wilkins78
    Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • dominicJB7
    Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • aulakj
    Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • alekscz1
    Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • Peter_Wilkins78
    Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • SmoothRegulator
    Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • PlanetRobot2
    PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • paulsim55825613
    paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • henriquebacksno
    Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • EverydaysTravel
    Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • alex6130
    Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMassey1
    Ben Massey (@BenMassey1) reported

    @KJOx @HSBC_UK Been with HSBC 32 years. Used to pride itself on really good customer service and really good services. Feels like HSBC have given up on the U.K. (like they have in America) to concentrate on Asia. Really disappointing. Still awaiting an issue to be resolved from 2 weeks ago

  • dramaticpenguin
    Felicity Small (@dramaticpenguin) reported

    @HSBC_UK ive tried raising a dispute in the app three times now and got an error message so trying phone banking. Been in hold for 45 mins now and constantly being reminded that i could use the app. If it worked i would!! #crapservice

  • fractalseahorse
    podi6 (@fractalseahorse) reported

    @HSBC_UK Did you even read my comment or is this a bot-created reply? I didn't say I had an issue right now...

  • Mikeboy56
    michael Howard (@Mikeboy56) reported

    @HSBC_UK It was down for us over weekend too, couldn’t use card In shop.

  • SarahJBurridge
    LadyIOW (@SarahJBurridge) reported

    Great customer service @HSBC_UK #newportisleofwight

  • venicejan_29
    Janet Kerr (@venicejan_29) reported

    @HSBC_UK I am unable to access the list of standing orders and future payments. The message says "Unable to load domestic accounts" . When will this be fixed?

  • _aaroncater_
    Aaron Cater (@_aaroncater_) reported

    @HSBC_UK It’s been 2 weeks since I sent of my postal application to switch my child trust fund to HSBC. I am an existing customer. Have had no communication from you regarding this as of yet. Nothing in online banking or in the post. What should I do?

  • sdthomas1983
    Sion Thomas (@sdthomas1983) reported

    @HSBC_UK Having spent over an hour to speak with one of your advisors, to be spoken to with totally incompetence, I have to say your customer service has got to be one of the worst I have ever encountered. Shocking behaviour and attitude. How do I place a complaint please

  • MarkSmaller
    Mark Smaller (@MarkSmaller) reported

    @robinrimbaud @HSBC_UK @HSBC I'm sorry it is still an unresolved issue.

  • Scary_lil_Emma
    Emma_with the sharp pointy teeth (@Scary_lil_Emma) reported

    @HSBC_UK So can you define the issues? A little transparency would be appreciated. E.g. is the root of this issue now resolved or is this going to be an ongoing issue for weeks or months to come?