HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 01/15/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Dorking, City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • VanityBridge VanityProject (@VanityBridge) reported

    Please @HSBC_UK advise. I installed Android's One UI Core 4.1 upgrade on 10 August. Now Business Mobile app insists my passcode is incorrect. Yet it will accept my passcode to generate an access code for online login, which then is refused by the website! Is an app update coming?

  • missfcNQT Miss C EYFS (@missfcNQT) reported

    Absolutley appalled by @HSBC_UK customer services. Been cut off the phone multiple times and no one is offering any help or assistance when I have no access to money whilst travelling abroad #hsbc #unhappy #abroad

  • DrMistoffelees 𝕸𝖎𝖘𝖙𝖔𝖋𝖋𝖊𝖑𝖊𝖊𝖘 (@DrMistoffelees) reported

    @HSBC_UK No you didn’t. You copied redundant information from the website. I am using telephone banking for more than a week now while waiting for my code (to activate the secure key). I am going to switch out.

  • Chris_1875 Chris Brown (@Chris_1875) reported

    @HSBC_UK is the app down for android as it keeps kicking me out if I want to do a transfer??

  • simon_gordon_ disappointed by uk child vaccine policies (@simon_gordon_) reported

    Happy that @HSBC has updated their iOS app to work with IOS 16. Now just need @HSBC_UK to update their version of the app as its still broken !

  • MrsChikauloo GS (@MrsChikauloo) reported

    @HSBC_UK your customer service have got to be the WORST I have ever dealt with!! 5th phone call so far, and just today I have spoken with SIX AGENTS. Waiting for the 7th now!!! You have my money for a refund that you haven’t released to me. Absolutely thieves.

  • SweetPepperKoL Becca (she/her) (@SweetPepperKoL) reported

    @HSBC_UK is the app having issues. Keep getting a service unavailable message.

  • BenJeffery16 Ben Jeffery (@BenJeffery16) reported

    @HSBC_UK when I try to open your mobile banking app, it stays open for about three seconds, then goes back to the home screen – it doesn’t seem like the app opens. can you help me?

  • suziebste suzanna (@suziebste) reported

    @HSBC_UK There is a wide scam going around from "Track and Trace' advising you have been in contact with someone positive and to order a LFT - you just need to pay for postage. Thus capturing all your debit card details. Why no warning on your website about this one?

  • ravipat37945275 ravi patel (@ravipat37945275) reported

    @HSBC_UK Support system and support don't know how to resolve customer query and gives fraud commitment which is never full fill