HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 12/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sheepdemon Fraser (@Sheepdemon) reported

    @HSBC_UK hiya, should I report potential scam texts to you in any way? Looks like someone has a site setup as a fake HSBC login. Not linked here for obvious reasons. DM?

  • cuthbert_emily Emily Cuthbert (@cuthbert_emily) reported

    @HSBC_UK I’ve been locked out of my account for no reason. I failed on one of the security questions about my overdraft limit because I never go overdrawn and I can’t check as I’ve been locked out. I don’t want to wait 7-10 days for paperwork to come through. I need access today

  • IndurOutdoor Indur (@IndurOutdoor) reported

    @HSBC_UK Are you not the same bank? Are you not allowed to communicate with the other department? Are not able to just forward the issue on?

  • cuthbert_emily Emily Cuthbert (@cuthbert_emily) reported

    @HSBC_UK Thanks for your reply. She was actually incredibly rude, I have to say. I’m not able to get to a branch unfortunately and I really need to access my money to move to another account to pay bills. Is there anything else that can be done? Thank you.

  • neiltheo75 Neil Theobald (@neiltheo75) reported

    @kidcamel @HSBC_UK Same problem myself. Trying to reset online banking as it’s locked and can’t use the app then it’s asks me to generate a code on the app.....that I can’t use....frustrating

  • Graeme_Coombes Lord Capt Graeme Coombes (@Graeme_Coombes) reported

    @HSBC_UK 1hr 12 mins holding on for an advisor only to then get to 8pm and automatically cut off !!... Thanks to this im now £192 out of pocket as I couldn't stop 2 fraud payments from my account I noticed.. Do you care at all about customers ? Not acceptable. Help no required.

  • Roo20618267 Roo (@Roo20618267) reported

    @HSBC_UK can you make the credit card transactions show up in real time? It’s very slow to come through

  • RJAldous1 Richard Aldous 🍊 (@RJAldous1) reported

    @HSBC_UK Have you stopped responding to emails sent through your system? I have sent 3 emails now with no response, the first one was sent Wednesday 05 May so a lot longer than 2 working days ago.

  • nyreehood Nyree Trimbel (@nyreehood) reported

    I wonder how long businesses will use the really illogical Covid excuse for giving poor customer service? @HSBC_UK I'm looking at you tonight

  • ricochetprods David Mercer (@ricochetprods) reported

    @HSBC_UK Hi I'm an HSBC UK customer living overseas. I can't get access to my online account, and when I try calling long distance I sit on hold for 35+ minutes, then the line goes dead. I need to speak to someone so I can access my account. Please help!!!