Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (16%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Golders Green, London, Southwark, Abbey Wood, Croydon, Hackney, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Golders Green |
Mobile App | |
| London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Croydon |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Bpoool
(@Bpoool3) reported
@HSBC_UK @financialombuds how disgusting is it that you freeze a single mums acc after an inheritance payment and allow no access to any money at all. No money to feed a 7yr old+pay any bills. Then refuse to speak on the phone and say go in the bank who then laugh at her!!!!
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Sam Edoho
(@iam_samedoho) reported
@HSBC_UK I'm getting frustrated now. Hsbc is one of the worst bank. If you Dont get my issue sorted today, I will write the CEO and escalate this to the ombudsman. I have had enough.
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Brabble
(@sweostor) reported
@HSBC_UK is your telephone banking working? I need to speak to an agent but each time I try, 40 mins wait then have to give up!
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Matthew ****
(@matches62) reported
But no, apparently @HSBC_UK overseas call centre staff have to ring me and go through a tedious and time consuming verification process. Its gets worse, many of these staff cannot speak clear English, I have to repeat answers, repeat questions not good customer service IMO 2/3
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Bob A Job Rock 🎸 🍷 🇺🇦 ⚽️🎬
(@bobrock1007671) reported
Brilliant customer service from @Raisin_UK answered my call within 5 mins (30 mins for @HSBC_UK ) and query solved in less than 5 mins!! 👏
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_
(@Trying_to_tr1) reported
Who knew opening a US bank account would be so troublesome @HSBC_UK and @HSBC - this matter is still unresolved. Help please?!
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Matthew ****
(@matches62) reported
@HSBC_UK @financialombuds If HSBC are unable to resolve a simple complaint about a repeated issue and refuse to acknowledge that the service they are providing is of a poor standard, then I won't be wasting my time taking this further. I shall simply take my custom elsewhere.
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David Griffiths
(@munkeyboy7) reported
@HSBC_UK why did you have to get rid of counter service in your Loughborough branch???
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fieldri1
(@fieldri1) reported
@HSBC_UK Discovered yesterday that the HSBC app provides a way to find user's pin. This seems like a *massive* security issue (shouldn't that info only be hashed and salted in HSBC systems, not sitting on a phone?). If phone is compromised, so is pin! Eek!
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mums spaghetti
(@p_anna_L) reported
@HSBC_UK In response to my transactions not showing up they just said yeah can’t see them so I said ok so there’s a problem can you try fix it and no response for over an hour now. Anything I mention I’m just told to wait another business day when there’s clearly an issue with the account