Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (25%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon |
Withdrawals | |
| London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Ealing |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Terri Hudson
(@terrihudsonuk) reported
@HSBC_UK I got through. But I don’t feel it was a genuine call. I’ve tried calling 6 times since from different devices and every time I get to the DOB entry it says sorry there has been an error. I don’t get to do my voice is my password.
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Lovedreadingthis
(@lovedreadinthis) reported
@MinsterCourt @HSBC_UK Yes, I’m not really sure what the problem is. They have acknowledged my complaint but we still don’t actually have a bank account…
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@howelldb85 @HSBC_UK Their mobile app has been hit and miss for weeks now. Totally useless. It’s now broken. Again. @HSBC_UK : what’s going on?
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Anas muhammad
(@Anasmuh80263548) reported
@PPerkin @HSBC_UK Same thing happened to me few weeks back someone on here recommend @bywyl he help me recover my locked account In 30mins. His an expert
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blitzy
(@bmthblitzer) reported
@HSBC_UK so disappointed with the service I'm receiving right now trying to set up a regular saver. Used to really rate HSBC now changing to somewhere who has good customer service might be on the cards. Nothing should be this difficult!
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Larissa Reynolds
(@Laraloo1303) reported
@HSBC_UK @biclarap I’m having the same problem very frustrating.
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H E N N A
(@HennaParvin) reported
@HSBC_UK hello, i’m trying to log into my hsbc app but it’s not loading up at all. my phone is fully up to date please can someone help?
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Helen Dagley
(@HelenFDagley) reported
I just spoke to a Caitlyn in the mortgage team at @HSBC_UK and she was so kind and compassionate about the situation I described to her, not to mention helpful, that I wanted to reach down the phone and hug her. Be good to Caitlyn @HSBC_UK she deserves it.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Tony Girling
(@TonyGirling) reported
@HSBC_UK Great helpline. Talking to agent for exactly 30 minutes then line went dead. Now I'll never get my problem sorted. Time for a new bank I think.