Is HSBC down in Mitcham, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Login (28%)
-
Website (10%)
-
Transactions (5%)
-
Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul
(@BWL_PaulB) reported
@HSBC_UK your service in branch for business customers is simply atrocious. I have come into the branch to make a priority payment on behalf of a client in respect of a large commercial property transaction and I am in the same queue as consumer customers and waiting over an hour
-
Paul
(@PaulJohnMorgan) reported
@HSBC_UK @tekphloyd Is there a way of accessing the website without the app. At the moment I haven’t been able to access my account since I have had iOS 16 installed. Thanks.
-
polarb
(@Suegrasshopper1) reported
@HSBC_UK No error codes. Just keeps saying ‘there is a problem connecting to our (meaning yours) servers’
-
Cursed🇳🇴 | Vacation mode🏖⛩
(@Cursed_BS) reported
@Trav_Talks @HSBC_UK My trust wallet got hacked i lost my metamask wallet account when i try to validate my acc error please help i lost my trust wallet eth lost funds
-
Alex Black
(@heyalxblk) reported
@HSBC_UK Have tried on two separate laptops. They're both running the latest versions of Safari, Chrome, Opera, Firefox and DuckDuckGo. Both Mac running Monterey 12.5. This is a server side function that is limiting execution of my request.
-
John
(@john_yes_really) reported
@HSBC_UK @Just_DaveA Poor response. I’ve upgraded to ios16 and also bank with hsbc and am having the same issue. Lloyds, Nationwide and Barclays all work - if those banks can upgrade their apps in good time I see no reason why a bank the size of hsbc isn’t doing the same.
-
Nightnews
(@Nightnewsdotnet) reported
@HSBC_UK Is there an update for this fix, the play store says the hsbc app is not compatible with my android 10 Alcatel smartphone tablet!?
-
Katie Manzoori
(@katiemanzoori) reported
. @HSBC_UK after waiting 12 minutes to get through to speak to someone - finally speak to someone explain I need help reactivating my online account and the call disconnects. Waited 10 minutes and no one called me back. Terrible service 😡 #CustomerService
-
tekphloyd
(@tekphloyd) reported
@PaulJohnMorgan @HSBC_UK You can call the help line and request a Physical Secure Key (PSK). They will deactivate the current Digital Secure Key and request a PSK for you. I will have to do the same today. 🙁
-
Louise Bunce
(@smileywaveygirl) reported
@HSBC_UK Seriously, could your service be any worse? Spent all afternoon trying to set up a balance transfer and trying to get help from the chat on the app. Now I'm told I have to call up. For the second time today. Useless.