HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 11/29/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kevenht21 Kevin Harpin (@kevenht21) reported

    @DangerPlayz2 @HSBC_UK @VirginMoney Slow down. I’m on iOS 16 and today the Virgin Money app is doing the same launch fail as First Direct 🤬 🤞is an issue their end as it was OK Wednesday…

  • missfcNQT Miss C EYFS (@missfcNQT) reported

    Absolutley appalled by @HSBC_UK customer services. Been cut off the phone multiple times and no one is offering any help or assistance when I have no access to money whilst travelling abroad #hsbc #unhappy #abroad

  • christesla 🏳️‍🌈Chris Danks (@christesla) reported

    @mitchellsx @HSBC_UK Good news @HSBC_UK I see my HSBC USA app today updated with iOS 16 support! Let’s hope UK app is following

  • MrsChikauloo GS (@MrsChikauloo) reported

    @HSBC_UK your customer service have got to be the WORST I have ever dealt with!! 5th phone call so far, and just today I have spoken with SIX AGENTS. Waiting for the 7th now!!! You have my money for a refund that you haven’t released to me. Absolutely thieves.

  • Tibble29 Paul Lewis Tibble (@Tibble29) reported

    @HSBC_UK Im without a phone currently. So when i try to log in online it asks for my secure key off my phone... So im locked out?

  • mellysocks melanie stirling (@mellysocks) reported

    @misspaulalondon @HSBC_UK @HSBC I wouldn't be able to trust this person dressed like that. I'd presume that they had just walked in off the street and sat down.

  • ON15841300 ON (@ON15841300) reported

    @HSBC_UK can someone at HSBC contact me and tell me what has happened to an email sent to Ian Stuart and Maxine Pritchard on the 4th August regarding how you have treated a vulnerable customer and put them into financial hardship. No acknowledgment received at all. Thank you.

  • emilykwindham Emily Windham (@emilykwindham) reported

    Disappointed by poor service from @HSBC_UK - all I want is to open a 2nd current account as an existing customer! 3 phone calls and 1hr 30 mins later still haven’t got anywhere - told to phone back later and that I could expect to wait >2 hours on hold to get it sorted 🤯

  • SweetPepperKoL Becca (she/her) (@SweetPepperKoL) reported

    @HSBC_UK is the app having issues. Keep getting a service unavailable message.

  • kahodesigns Kaho 🤓 (@kahodesigns) reported

    @HSBC_UK @TROYmagician Hi, I sent a request to open a bank account 3 month ago and still haven't heard anything back yet. Could you let me know what will be the best way to check the current status? Your phone line & chat are both not working for my case.