HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/01/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenibbotso1 stephen ibbotson (@stephenibbotso1) reported

    @HSBC_UK your home insurance contact number cuts me off every time I try to call what is the problem?

  • jaisjoshi Jai Joshi (@jaisjoshi) reported

    @HSBC_UK I was on a call with the customer care and since the person on line couldn’t answer my query, she just disconnected the phone 🤔 Not a good customer experience as waiting for my statement requested on 17th Feb in post - still. Thoughts? Complaint to be raised please

  • HiMartinHere Martin (@HiMartinHere) reported

    @HSBC_UK I’m a customer and we’re waiting on a written response regarding stamp duty on a small matter. This was requested on 17th February and we’ve been told there is a further 6/7 working day wait, which seems unjustifiable.

  • KingCalyd Blush!!! (@KingCalyd) reported

    @HSBC_UK customer reps have constantly told me my money would be sent to me for the last 6 months without it happening. Do you do this to all your customers or it’s just a group you select to neglect?

  • Ryedale123 Simon Wood (@Ryedale123) reported

    @HSBC_UK how can I make a donation to the Ukrainian government to help them defeat Putin the murderer.

  • HiMartinHere Martin (@HiMartinHere) reported

    @HSBC_UK I’m unable to speak to anyone as I’m not the broker. I’ve tried twice. We’re supposed to be exchanging today and this small issue is holding the entire chain up.

  • AggieB85671576 SpiderMum (@AggieB85671576) reported

    @HSBC_UK have to be the worst bank in the UK. Incompetent and customer service is appalling

  • Laney385 Sarah Lane (@Laney385) reported

    @HSBC_UK my banking app won't open it keeps crashing. It was working fine yesterday. Is there a known issue? I need to log in ASAP as I have transactions I need to deal with I can't log in via the website as my app is my secure key.

  • RyanQtpi lƐ🫁♒️ (@RyanQtpi) reported

    @HSBC_UK @HSBC can you guys stop a pending payment from going through please. i need some help..

  • SportingNest Sporting Nest 🇸🇴 🇺🇦 (@SportingNest) reported

    @HSBC_UK Can you send me exact instructions on how to set up a new payee on your internet bankning so that I can talk my parents through how to do it. Last time, they had problems.