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HSBC

HSBC down? Current status and problems in Mitcham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Ealing, and City of London.

CityProblem TypeReport Time
Coulsdon Withdrawals 7 days ago
London Mobile App 8 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 21 days ago
Ealing Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • dhoworth1
    David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • vmahadevan1
    MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jma901071
    jma (@jma901071) reported

    @HSBC_UK The service lines generally are useless. When I called it required me to key in account number or account manager which I have no idea as the bank account is in the process of creation. I can try again

  • Loubyduck
    Louisa Brown 🏳️‍🌈 (@Loubyduck) reported

    @HSBC_UK Not had problems paying with google pay online but i can't verify my card for contactless I'm not receiving any codes?

  • TheLeonSpence
    Leon Spence (@TheLeonSpence) reported

    In my spare time I’m fortunate to be Chairman of Trustees of a small charity in the village where I grew up. I’ve been Chairman now for 4 years and I can honestly say I’ve never encountered such appalling customer service as @HSBC_UK. They seem to encourage charities to fail.

  • yvonnegw
    yvonne gw (@yvonnegw) reported

    @HSBC_UK tried moving app to new tablet after issues with app on phone. Now account is locked and refuses to let me login. Can't use my physical key card as battery has run out. Going round in circles online and on telephone support and losing will to live. Please help.

  • JCEET1
    JCEET (@JCEET1) reported

    @HSBC_UK - can someone explain why every-time I click on 'chat' when logged in to my account via PC\internet I get a GSA system error message?

  • the5krunner
    the5krunner (@the5krunner) reported

    @HSBC_UK @markeybeemusic sorry guys you're wrong. the First direct banking app doesn't work with ios15beta.wait a minute. FD is owned by hsbc. will you only support ios15 only when it is formally released ?

  • CallumLow13
    Callum Low (@CallumLow13) reported

    What an absolute joke you really are. Speaking to customers like **** blocking cards without there authorization. Just about had it with this bank @HSBCUKBusiness @HSBC_UK @HSBC

  • SiWall68
    Si (@SiWall68) reported

    @HSBC_UK Have you had a look at the reviews on the apple store? Your developers have admitted its a known issue they need to fix.

  • oj6mes
    ‎ً (@oj6mes) reported

    @HSBC_UK hi, i got my student debit card today and i’m trying to get into online banking, i never received the telephone security number though, can you help me with this?

  • c_iain
    iain c (@c_iain) reported

    @HSBC_UK hi my account has been frozen due to a credit from a possible fraudulent account, why can I not get my salary when I visit my branch? Not happy with the service, in fact there isn’t one, please advise…