HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 02/16/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • m_hp_luv ジョーイ。’22(基本低浮上) (@m_hp_luv) reported

    @HSBC_UK Hi I lost my old phone and trying to login the HSBC app with my new one but having difficulty, I am outside the UK now so it’s impossible for me to receive sms code, I can provide my username, password account number and sort code, please advice! Thank you

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @HSBC_UK ok thank you. also FYI the normal branch opening hours on the website are wrong, it says Mon-Weds only

  • emelschwartz emeles: wheres my Blue Tick?🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 (@emelschwartz) reported

    To allow me access to the app! As back as @HSBC_UK were with your last card this new provider, new day and like a bunch of clowns with zero ability yo deliver a functional service and only a desire to cut up the card and stop buying from JLP or waitrose. Bl**dy useless!

  • EduardoZanre Eduardo⚡️ (@EduardoZanre) reported

    @HSBC_UK having a nightmare dealing with your service. Issues with my account and no one is helping. Live chat keep fobbing me off

  • tweetvicbar Victoria Wooldridge (@tweetvicbar) reported

    @HSBC_UK Which is fine if your local branch isn’t 30 mins away by car. Seems silly to have a process that includes includes in person verification when so many people are now without genuinely local branches that they can access readily. Frustrating.

  • Rahul70400457 Rahul (@Rahul70400457) reported

    @HSBC_UK Hi my digital banking got suspended. I am travelling and out of UK dont know how to get it fixed , only option is chat which is available when you login and call

  • MrsCLW1 Charlene Walker (@MrsCLW1) reported

    @AskPayPal @HSBC_UK Can someone please help. It’s now actually appearing as fully pending on my account but this transaction has NOT gone through 😭

  • philardo Phil (@philardo) reported

    @HSBC_UK Hi. Stuck in a catch 22 of your support. Waiting for new (first) card to arrive to then setup / activate online accounts. Seems to have gone missing but can only report via online account. What’s to do!?!

  • ministeredobor Edobor Minister (@ministeredobor) reported

    @HSBC_UK I was at your Brixton branch today, It is been a while I have been displeased when it comes to customer service. The disorganisation and lack of empathy was at it highest. Hope I won't regret opening account with @Hsbc

  • jimhatfield jimmyjangles (@jimhatfield) reported

    @HSBC_UK Hi, no I didn't get through after 30 mins. I have a letter from you asking to call about a recent BT which had an issue. I would love to speak with someone about it, as it seems is needed.