Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Dorking, City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Prabhat Arya
(@PrabhatArya7) reported
@HSBC_UK I submitted a credit card application almost two weeks back. I have called the customer support twice since then and still there is no outcome of the applicable. I would have not imagined that it would take this long for an application to be processed by HSBC.
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Richard Booth
(@boothrichard1) reported
@HSBC_UK We say how do we get to the bank. Most closed. You must go. You can go tomorrow. That is customer service? When every modern bank can deal with you remotely? I guess you don’t trust your call centre. You make @virginmedia look good
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Ajez
(@Aaziiez44) reported
@PegasusPrince2 @HSBC_UK Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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🍵🐶
(@SoupDoggyDog) reported
@HSBC_UK Need help changing an email address please.
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Martin le Comte
(@martinlecomte) reported
Really poor customer experience this now from @HSBC_UK trying to find out some information when trying to open my Kinetic business account . Perhaps need to go elsewhere … only been an HSBC customer for 25 years 😳
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RedLaser4000
(@RedLaser4000) reported
@HSBC_UK got through on the phone quickly, payment now made after 15 mins discussion and repeating a lot of details. You don't need a DM - you need to make your website work and you also need to have an online chat that allows access to an agent. If it doesn't do that, delete it.
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Charly Lester
(@CharlyLester) reported
Back pulling my hair out on @HSBC_UK appalling telephone banking. It’s an actual comedy of errors. No one has a clue what they are doing. Hung up on twice. The whole call should have taken 2 minutes
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Richard Booth
(@boothrichard1) reported
@HSBC_UK I want to congratulate you on the worst customer service. Money is pretty important so when you damage or lose your device you want to speak someone who can help.. who speaks English and understands you.
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Sutanu Roy
(@sutanutapol) reported
@HSBC_UK My call is being passed around between the frauds team and the disputes team with neither owning up to help me with the problem. I would like to mention Gerald from the frauds who has been particularly unhelpful. #HSBC #HSBCUK
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Nick Higgins
(@XNick291X) reported
Thanks @HSBC_UK, really appreciate having the only branch I can access now without going out of my way to do so, be closed for 20 days for a refurbishment it doesn't even need. 🤬