HSBC

Is HSBC down in Mitcham, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/25/2026 15:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWallington Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomEaling Login
United KingdomCity of London Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • buzzin77 Tim Luxford (@buzzin77) reported

    Awful service from @HSBC_UK. Tried to open an account for my son as they stated this would take “minutes”. It’s been 48,960 mins so far and still no account. Every time I try and speak to someone (phone or website), I’m cut off. #timetochangebanks

  • maxashtweets Max Ashley (@maxashtweets) reported

    @HSBC_UK your service is just terrible. I have a business account with a company credit card, it’s taken me 4.5 hours to get no where with being on hold, checks, cutting me off and my card is still blocked when I made a legitimate purchase. Sort it out will ya!

  • evertonron Ron 🤡 (@evertonron) reported

    @HSBC_UK Literally all I need is a customer service email address why is that so hard for you

  • Andrewmonks3 Andrew monks (@Andrewmonks3) reported

    @HSBC_UK shambolic service on the breakdown recovery provided by RAC. Charged £180 for recovery due to a snapped key almost 3 hours later still no sign.

  • aleksiniemela Aleksi Niemela (@aleksiniemela) reported

    @HSBC_UK Your HSBC UK Mobile Banking app version 3.23.2 is not working on iOS 12.5.5 (iPhone 6). Can you fix this ASAP or are HSBC mobile banking services no longer available for iPhone 6 users?

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @Matthew45818773 There’s no reason why you can’t update the app now to support customers #hsbc Nearly all other banks have done

  • mr_starboard Iain (Owdo) Wright (@mr_starboard) reported from Mosstodloch, Scotland

    @HSBC_UK Can someone please reply to my DM from a few days ago? Still waiting for my telephone security code for new account. Been waiting two weeks now!? Cannot access online banking until I have it.

  • CBUS1974 Bus (@CBUS1974) reported

    @HSBC_UK how do i get a new passcode generator? Ours has stoped working,phone banking isn't an option for us. Thanks

  • BenGriffiths05 Ben Griffiths (@BenGriffiths05) reported

    @HSBC_UK im sure you’re aware but there are a lot of people who are not able to access thier app in IOS 16, this is the same for me and my partner. The issue is that this is our main account and both are unable to get in. Can’t even log online as it asks for the digital key

  • actwit83 Adam (@actwit83) reported

    @mip2202 @HSBC_UK As sure as the sun coming up every day, a new iOS beta means HSBC app is pretty much the only app that fails to work. Every other bank doesn’t have a problem, but don’t be mistaken, this is a deliberate choice by HSBC, not a bug. There is no way it is a coincidence every year!!