Is HSBC down in Mitcham, Greater London, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at HSBC
HSBC is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Wallington, London, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Alex
(@AlexRM) reported
from
Victoria, England
@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Rajith Raju
(@rajurajith21) reported
from
Richmond, England
@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MrsTwentyTom
(@MrsTwentyTom) reported
@HSBC_UK No your digital help tool cannot help. I need to speak to a CS rep your own app makes that clear. After over 60 mins of calling, 3 days and 3 calls I still cannot access someone? If you need help working out your staffing capacity requirements please contact me.
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Zahid Shaikh
(@smjzahid) reported
@HSBC_UK Hi Andy Just sent my ACCOUNT info via DM, Could you please check that and help me get back to my mobile banking please
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Giorgia Coupland
(@CouplandGiorgia) reported
@HSBC_UK I have been on hold with you seven hours total over three days and still haven’t got through to you. I can’t resolve my issue any other way - I’m so frustrated!
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Geoff Grandad Griffiths
(@Cheoffors) reported
@SusyAtkins @HSBC_UK Long term customer? 😬 (Have you not realised that other utterly corrupt banks are available!?)
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annie owen
(@Anniecdoting) reported
@HSBC_UK Yes, I will, but this has been offered so many times over the last month and promises were made last week that it is being returned to my account, but still nothing. Surely by looking up my name, HSBC staff can locate and resolve the problem???
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annie owen
(@Anniecdoting) reported
@HSBC_UK Congratulations! You have now held onto my money for a full month now. The charity donation made on 28 May never reached the recipients, and although you have told me you would return the funds to me, you have not. This is I mmoral and abysmal banking service.
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Ovidiu Suciu
(@ovi_dius) reported
After spending 8 hours on the phone with @HSBC_UK almost a month dealing with dispute, spent days on hold, multiple promises “money will be credited tomorrow” but yet nothing. No manager has called to resolve the issue. Shameful and below standard support for a loyal customer
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James Sangster
(@JamesSangster18) reported
@HSBC_UK Is there anyone at HSBC BANK that can actually help me. I log on I go around and around through help pages support pages and get nowhere. The chat portal (supposed to be on the left of main page) just does not appear. I do not want to call from overseas.
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Susan Hughes
(@SusanGLH) reported
Really unhappy at the length of time it will take to resolve an issue and issue a refund @HSBC_UK
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MrsTwentyTom
(@MrsTwentyTom) reported
@HSBC_UK customer service is non existent. Now on my 3rd attempt,to access customer service and reset my login. I don't see why Covid is impacting on Customer service surely it's all remote? it's months into Covid?