HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 02/26/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian_1024_ Brian H (@Brian_1024_) reported

    @HSBCUKBusiness @HSBC_UK The worst customer service received from a bank. I cant get service and they don't call me after leaving all my bank and personal details by DM. Worst bank ever avoid..#hsbc

  • Sample_simon Simon Poole (@Sample_simon) reported

    @HSBC_UK customer service in total meltdown, spent the total of 2 hrs on one transaction, new protocol l'll place you on hold and then leave you until you give up or lose the will to live, 1hr 05 today, if I ran my business like this I would be bankrupt!! New Bank it is then 20y

  • Asifukhan37 Asif khan (@Asifukhan37) reported

    @HSBC_UK with so much digital fraud around us, do you think asking(to-be) customers to login into their personal bank account via your link seems dodgy to me? Why can’t you’ve an option to upload the bank statements and take consent to contact the bank for verification

  • cgibsoc chris gibson (@cgibsoc) reported

    @HSBC_UK I can honestly say your service today has been appalling. Still sat on a phone listening to the same music. Have had call answered 3 times and cut off 😡😡😡😡😡😡😡😡😡 so far an hour of my life wasted thanks.

  • ChrisFuller65 Chris Fuller (@ChrisFuller65) reported

    For some reason my wife's bank card, for our joint account, was sent to our old address, despite all other communications for her being sent to our current address. Been with @HSBC_UK all our married life (42yrs) & never had this problem before despite moving many times. 🤔🤔🤪🤪

  • lynswoolway32 lyns (@lynswoolway32) reported

    @HSBC_UK im trying to use my hsbc card and it’s not going through but I have money in there. Can someone help please?

  • hamishchamp Hamish Champ (@hamishchamp) reported

    Toying with queuing up to see a real person in an @HSBC_UK branch to sort out my online banking problems. Gotta be easier than making fruitless calls to the helpdesk, or finally getting through, only to be transferred to someone else and then getting cut off.

  • SmarrLes Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

  • the_groundsman Dave Fozzie Foster (@the_groundsman) reported

    @sheilaMol1 @RoyalMail @HSBC_UK I had one of those too saying there wa sa problem with payment on my bill. I had paid it 3 days before so knew there wasn’t a problem 😡

  • karenmbull2 karmby (@karenmbull2) reported

    @HSBC_UK you’ve suspended my account without any valid reason and if I can’t access it by tomorrow you will have just ruined a business I’ve spent 20 years growing