HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 12/09/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • AlexRM Alex (@AlexRM) reported from Victoria, England

    @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • rajurajith21 Rajith Raju (@rajurajith21) reported from Richmond, England

    @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JanusHuw Huw Janus (@JanusHuw) reported

    @HSBC_UK To continue, using Google Chrome on Linux (No, I don't do Windows), latest version updated today. Everything else is working fine, can log in to all Google accounts, YouTube etc etc. Tried again a few minutes ago with same problem.

  • AlxMorris Alex Morris (@AlxMorris) reported

    @redditchrachel @HSBC_UK @HSBC_UK have appalling customer service - good luck!

  • IPreece Ian Preece (@IPreece) reported

    @HSBC_UK @redditchrachel Did you not read Rachels comments?? Part of the problem is accessing a branch - they are open fewer and fewer hours, forcing more of us to have excruciatingly difficult conversations on the phone with operators following a script rather than "talking".

  • shawngazard Shawn Gazard (@shawngazard) reported

    @kevwright @HSBC_UK Nat west Barclays are definitely easiest for me but if go in the branch if still have any then get them to help you

  • jafz125 jaf (@jafz125) reported

    @HSBC_UK worst customer service i have ever seen for a business. This bank is so awful it has miles the pandemic . 70 mins waiting for advisor.then it just went dead n cut me of !whos paying the bill

  • LJEastwoodHorne Lorna Eastwood Horne (@LJEastwoodHorne) reported

    @HSBC_UK Unfortunately his hearing is so poor that he cannot manage phone conversations easily, even with his heating aids in. We are trying to find a way to manage his banking for him, but that is a security issue, and also impacts on his independence.

  • SteveHuwJohn Stevö John (@SteveHuwJohn) reported

    @HSBC_UK I've been with you for about 30 years & been happy with your services. Just had a loan approved and found no way to complete the journey. Error on website, blank screen on mobile app. I use @monzo for my spending money, but thinking of moving everything over to them.

  • SamuelBoah6 Samuel Boah (@SamuelBoah6) reported

    @HSBC_UK mobile banking app is not working

  • millionbevs Mark (@millionbevs) reported

    @HSBC_UK I was sent my last 5 years statements in a PDF after I closed my account but the password didn't turn up in the post. I spoke to an agent who said they'd email it to me but it never turned up. I went on chat and they said they couldn't email it to me either. Little help?

  • adsinuk Aarish Shah (@adsinuk) reported

    @ES_Entrepreneur @HSBC_UK Sucks Emma. But tbh customers services at all the banks (challenger or traditional) seems to be awful at the moment.