Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Dorking, City of London and London.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Jackson
(@JamieJacksonati) reported
When I read this Metro story I phoned the paper and told them this story. They ran a whole page story on me. I didn’t get any money for it. Just my revenge on the bank being *****. Metro was (in 2005) the biggest read free paper in Europe. **** you @HSBC_UK we all got hands.
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Vinodh Jeganathan
(@VinodhJeganath1) reported
@HSBC_UK Intially they said fraud transaction later like they say HSBC investment charged my inactive credit card, I dont have any other account. I request somebody to help as customer care are not able to give proper answer
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AP G
(@APG23656397) reported
@HughMcJames @HSBC_UK Same here. That's why we actually went directly to bank and instead of getting help we were asked why are we at the bank? Told them couple of times the app does work and they kept saying I don't know what to do. Their consultant left in the middle of the conversation.. Shameful
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Michael Davies
(@Mikethebuilder2) reported
95 minutes now on hold @HSBC @HSBC_UK what sort of business banking service do you call this?? Disgraceful 🤬🤬🤬🤬🤬
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Michael Davies
(@Mikethebuilder2) reported
Update on the "caring business bank" that is @HSBC @HSBC_UK Finally after 2hrs on hold, a young lady answered, sorted the problem, she was great. Obviously more staff needed for manning the service that's advertised. Piss poor performance 🤬🤬
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paulahan
(@paulahan12) reported
@HSBC_UK When is your app going to be fixed for iOS 12? - Can't log on to the app - Can't log on to browser based online banking because the app generates the verification code - Can't chat to anyone because you need to log in to access - Call wait times exceeding 20 minutes
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Sylvia Grahn
(@s_grahn) reported
@HSBC_UK @HughMcJames how is someone supposed to call you when you don't have a telephone banking security number???? DMs are not read apparently. Customer Service is an absolute disgrace.
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Valeria Auletta
(@AulettaValeria) reported
@HSBC_UK this morning a standing order that I have paid several times before with no issues left my HSBC account but still hasn't arrived in the receiver's account today. Your customer service people keep telling me to wait. Where is the money?
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Trickytaylors
(@trickytaylors) reported
Savings earning negligible interest. Inflation rising, pensions at best frozen, domestic fuel prices rising. So @HSBC_UK send me an email announcing an 80% reduction in ISA rates. We are not an island but we're not too customer friendly either.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?