Is HSBC down in Mitcham, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Fraser
(@Sheepdemon) reported
@HSBC_UK hiya, should I report potential scam texts to you in any way? Looks like someone has a site setup as a fake HSBC login. Not linked here for obvious reasons. DM?
-
Emily Cuthbert
(@cuthbert_emily) reported
@HSBC_UK I’ve been locked out of my account for no reason. I failed on one of the security questions about my overdraft limit because I never go overdrawn and I can’t check as I’ve been locked out. I don’t want to wait 7-10 days for paperwork to come through. I need access today
-
Indur
(@IndurOutdoor) reported
@HSBC_UK Are you not the same bank? Are you not allowed to communicate with the other department? Are not able to just forward the issue on?
-
Emily Cuthbert
(@cuthbert_emily) reported
@HSBC_UK Thanks for your reply. She was actually incredibly rude, I have to say. I’m not able to get to a branch unfortunately and I really need to access my money to move to another account to pay bills. Is there anything else that can be done? Thank you.
-
Neil Theobald
(@neiltheo75) reported
@kidcamel @HSBC_UK Same problem myself. Trying to reset online banking as it’s locked and can’t use the app then it’s asks me to generate a code on the app.....that I can’t use....frustrating
-
Lord Capt Graeme Coombes
(@Graeme_Coombes) reported
@HSBC_UK 1hr 12 mins holding on for an advisor only to then get to 8pm and automatically cut off !!... Thanks to this im now £192 out of pocket as I couldn't stop 2 fraud payments from my account I noticed.. Do you care at all about customers ? Not acceptable. Help no required.
-
Roo
(@Roo20618267) reported
@HSBC_UK can you make the credit card transactions show up in real time? It’s very slow to come through
-
Richard Aldous 🍊
(@RJAldous1) reported
@HSBC_UK Have you stopped responding to emails sent through your system? I have sent 3 emails now with no response, the first one was sent Wednesday 05 May so a lot longer than 2 working days ago.
-
Nyree Trimbel
(@nyreehood) reported
I wonder how long businesses will use the really illogical Covid excuse for giving poor customer service? @HSBC_UK I'm looking at you tonight
-
David Mercer
(@ricochetprods) reported
@HSBC_UK Hi I'm an HSBC UK customer living overseas. I can't get access to my online account, and when I try calling long distance I sit on hold for 35+ minutes, then the line goes dead. I need to speak to someone so I can access my account. Please help!!!