HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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PlanetRobot (@PlanetRobot2) reported from Camberwell, England@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Mike Fuller (@ninepine) reported from Croydon, England@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Kefas (@kefasjohn) reported@HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2
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Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!
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Mark (@MorganMF9867) reported@HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.
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Jo Kemp (@kempettes) reported@HSBC_UK circle of doom means HSBC app will not open. Same is true of HSBC business app. Meanwhile 2 rival banking apps working perfectly this morning..
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Nick Cox (@njc235) reported@andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.
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Windsurf.KE ☀️ (@XRPinKE) reported@HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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MagicAsh (@MagicAsh16) reported@HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app
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Mark (@MorganMF9867) reported@HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.