HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 12/20/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaGibson15 Nicola Gibson (@NicolaGibson15) reported

    @HSBC_UK I have been advised you don’t have a telephone team that will investigate my complaint. Randomly transferred to another team, waited 45 minutes but no answer. Making it hard to complain when it appears a bank error has happened doesn’t improve the customer journey.

  • PhilLov19979036 Phil Love (@PhilLov19979036) reported

    @HSBC_UK @BirminghamPride Such a pity that you can't provide decent service to your clients

  • RoxanaShirazi Roxana Shirazi🌹 (@RoxanaShirazi) reported

    @HSBC_UK I am writing an article on your recent misconduct with customers' funds- withholding £1400 of your client's Jacob Sheibani's money which was withdrawn by you in error and hasn't been paid back to him in a week despite his daily calls to you. Please contact me for comment

  • PhilLov19979036 Phil Love (@PhilLov19979036) reported

    @HSBC_UK I am on a mission now against the bank who helps refugees but can't help its local clients. No response from top management an yet they brag about how wonderful this bank is doing gosh

  • saassssy saskia-rené (@saassssy) reported

    @HSBC_UK absolutely awful service. been on hold for over an hour. ridiculous

  • Koschai_Trelan Koschai (@Koschai_Trelan) reported

    Hi @HSBC_UK Just updated my iPad to OS15.2 and your app now crashes during loading. I've tried restarting the iPad & reinstalling. There is no update to install. Any clues? I'd like to be able to access my account please.

  • shiyerman avtar mehli (@shiyerman) reported

    @HSBC_UK you have the worst telephone banking service. What is the point of your service when the two people I spoke couldn't help with a simple query. I also had to wait over 1 hour and 30 minutes fir someone to amswer #uselesshsbc

  • shiyerman avtar mehli (@shiyerman) reported

    @HSBC_UK Sorry don't know how to private message. I rang simply to get a mortgage interest figure on commercial mortgage and no one can help apart from relationship manager who not contactable. I also gad to wait Ihr 30mins for somone to pick phone. I am currently on hold now for 57mins.

  • largeparts Chris Roscoe (@largeparts) reported

    @HSBC_UK Hi HSBC, are you aware of any app issues ? Trying to open the app on an iPad running iOS 15.2. Tried rebooting etc but can’t get logged in. Any help gratefully received - thanks.

  • Catheri08698926 Catherine Currie (@Catheri08698926) reported

    @DingleRaj @HSBC_UK I was recommended to @Quick_restore. He was able to recover my disabled account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back