HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mitcham, England
The most recent HSBC outage reports came from the following cities: Sutton, Southall, City of London, Coulsdon, London, Wallington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 1 day ago |
|
Southall
|
Mobile App | 2 days ago |
|
City of London
|
Mobile App | 6 days ago |
|
Coulsdon
|
Withdrawals | 14 days ago |
|
London
|
Mobile App | 15 days ago |
|
Wallington
|
Login | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Deverill (@simmytdev) reported@HSBC_UK is something wrong with the business banking app? When I tap on the app, it says server unavailable, please try and later? Have done this since yesterday and still the same?
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Samantha (@Samanth44618294) reported@HSBC_UK I thought the website will have the change in colour too….
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Scott Chesworth (@SoapyMargherita) reported@HSBC_UK I'm replying publicly to keep the problems visible to other VoiceOver users. Will DM my name and postcode straight after describing the issues. 1. Log in, load transactions, observe how VO gestures won't move beyond the first few transactions unless you work from the bottom up.
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Tomasz Oryński (@TOrynski) reported@skristos24 @HSBC_UK I can't. Because they block my card when I try to do it using wise or other low budget transfer and I am not paying their extortionate prices for international transfer.
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MMArmy (@MMArmyGame) reported@HSBC_UK ******* useless company! Website utter **** and bot only chat, phone service basically as bad if not worse, and then told to go to branch, which closes at 3:30?? Wtf?! Only wondering why were 9 days into a new month and my card expired at the end of the last month!
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Rose (@D1amonds) reported@MelindaGilesLaw @HSBC_UK OMG. I thought it was just us having a problem with getting the LPA account sorted out. It’s a month to the day since my partner made a complaint to the CEO. It is excuse after excuse with HSBC. They haven’t got a clue what they are doing.
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Tomasz Oryński (@TOrynski) reported@varecki @HSBC_UK I've been happy customer for 16 years. They made it totally irrelevant in one month...
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Polish man in London (@facetwlondynie) reported@TOrynski @HSBC_UK dude, I ended up in court with @HSBC_UK 7yrs ago over the same ****. I specifically included Germany and Poland to my exception block list and they BLOCKED my full account over my hospital trip to German clinic and I had to pay over €5k there. Imagine this.
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Linda Gaskell (@lindagask) reported@HSBC_UK I’ve just spent 45 mins on your website, chat and phone trying to open a joint savings account. I gave up when told that I would have to GO INTO A BRANCH to do this. My other jt a/c is online so why isn’t this more straightforward
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Scott Chesworth (@SoapyMargherita) reportedAnother iOS app update from @HSBC_UK lands, another update without accessibility fixes. Still no acknowledgement of the issues that are standing in the way of VoiceOver users having full financial independence. This is my last call on it before switching banks.