HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Mike Fuller (@ninepine) reported from Croydon, England@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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PlanetRobot (@PlanetRobot2) reported from Camberwell, England@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Fox (@stuartfoxmusic) reported@HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.
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𝚟𝚎𝚕𝚙𝚢𝚛𝚎 (@velpyre) reported@HSBC_UK your app sucks. "your access to the app has been suspended on this device until you've taken action to restore it" and its telling me to delete the whole android system. yeah im just gonna switch banks see ya
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Matt Bunnell (@mattbun) reportedHi @HSBC_UK How do I find out the list of HSBC Premier Credit Card airline & hotel transfer partners (and the transfer rates) before applying for a credit card? Strange that this info is not on your website given that this is a major part of the reason to choose the card.
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Teddy (Theodora) Leppington (@TeddyLeppington) reported@HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it
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Awenaio (@awenaio) reported@HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.
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DamonCarroll_75 (@dscarroll75) reported@HSBC_UK I would like you to get in touch with the branch and find out why these barriers exist This person needs access to a bank account and with the time scale Nov 26 that aint good enough
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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wcrpaul (@wcrpaul) reported@HSBC_UK You've made it impossible to apply via mobile for a loyalty cash ISA:- "A new way to log in" requests:- "Open your mobile banking app"... HINT: The app is already open 'cos I'm trying to apply for a loyalty cash ISA!! Gave up after 3 attempts. "A new way to log in" isn't perchance preparatory to government's scorned DIgitalID...?
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Matt (@mattyblinkster) reported@HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….
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AH 🙋🏼♀️ (@al_af_af) reported@HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored