Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Garroch
(@JamieGarroch) reported
Thank you @HSBC_UK for making my return to the UK for the first time in 2.5 years a complete misery by blocking my debit card whilst trying to pay for a hire car. Over an hour to sort out is unacceptable service.
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin They wouldn’t necessarily see the ad would they if it wasn’t targeted for them? And sometimes people need an organisation that supports them to signpost them to resources. In the same way Shelter would for other homeless people? Just really don’t understand your problem
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC You want us to put our retirement fund so it can be defrauded or laundered away, so we end our life a little quicker? You first need systems to properly protect your clients, and customer service to support them!! Especially @HSBC_UK
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Sarah Manuel
(@luluscales) reported
@HSBC_UK Your call centre staff are extremely frustrating. Trying to reset my password, and they keep asking for information which is only available to me if I have access to my accounts! 'can you tell me this?', 'no, its on my statement, which i cant access'. Madness.
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May 🌸
(@mayeilimexx) reported
@rickological @HSBC_UK @Stonewallhousin This is clearly a targeted ad for one group of people. Nowhere does it say that you can’t get this help if you’re straight, it’s a partnership with Stonewall to help that subsection of the community. Other charities are doing the same like Shelter for other people that need it
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May 🌸
(@mayeilimexx) reported
@Harshbutfairy @HSBC_UK @Stonewallhousin This is a targeted advert where Stonewall are helping raise awareness for people that rely on them for advice. In the same way that Shelter are doing it to help other homeless people - what is your problem???
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Henry Lloyd
(@henryjlloyd) reported
Absolutely shocking that @HSBC_UK has no plans to update their app to iOS 15, 'for security concerns' when they operate in mainland China, and every other major UK bank has updated their apps to offer support to customers. This is why I use @Monzo for nearly everything now!!!
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Transgender Conduit
(@ConduitTrans) reported
D'yer ever get the feeling banks make it impossible for you to resolve issues? @HSBC_UK used to have really efficient customer service - now it's an obstacle course. No doubt, the usual well worn excuse of "Covid" will be trotted out, but that shouldn't affect "chat services" 1/
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Henry Lloyd
(@henryjlloyd) reported
And all I have seen is @HSBC_UK telling people to revert their operating systems to iOS 14 which is a very difficult process and not good customer service. Get your arses in gear and spend a tiny percentage of your revenues on your customers' user experience. It is unacceptable!!
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Tom
(@tomtomsnap) reported
How on earth @HSBC_UK ‘s ATM not issued cash due to fault, got text alerts from @HSBC confirming issue. 1 month on, HSBC still holding my monies (£500). Unbelievable!! Staff lied 7 working days, then 30 days, then 30 “working days”. Soon ll close my accounts with @HSBC_UK