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HSBC

HSBC down? Current status and problems in Mitcham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 8 hours ago
Coulsdon Withdrawals 8 days ago
London Mobile App 10 days ago
Wallington Login 12 days ago
London Mobile App 18 days ago
London Login 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • sapna_ghai
    Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulus984
    Paul (@Paulus984) reported

    @BarclaysUKHelp No, and @hsbc didn’t even ask. All I want is my own money back. @HSBC_UK don’t care said ring tomorrow I was screaming and begging for my own money back they don’t care. So please if I’m dead tomorrow, will you help me I just wanted my own money back:

  • MathsMrH
    MrH (@MathsMrH) reported

    @HSBC_UK I need to pay money into an account. It needs to be done in branch, but it’s never open at a convenient time for working people!

  • reppingG
    gemma williamson (@reppingG) reported

    Why is it impossible to get through to the dispute team @HSBC_UK I've tried everyday for a week and been on hold for hours and nothing. This is crazy.

  • MrsQuincent
    Katy Q (@MrsQuincent) reported

    @HSBC_UK does anyone man your Twitter feed? I’m looking for help and could do with someone making contact given I’ve had no reply to my snail mail or tweets #poorcustomerservice

  • Paulus984
    Paul (@Paulus984) reported

    @PaulBrandITV please can you help me, @AmazonUK @HSBC_UK been wiped out by Amazon due to a cancelled order so effectively charged twice. Amazon said I’m sorry will come back ring ur bank#Hsbc. Nobody can help me ring tomorrow. I was crying said just want to hang myself. Oh sorry

  • heatherdesign
    Heather Jenkinson (@heatherdesign) reported

    @HSBC_UK Hi - on hold, waiting to speak to one of your agents regarding a recurring problem. I must speak with someone today. Can you help?

  • chavasart
    chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Courtneyclowe
    Courtney Cairns-Lowe (@Courtneyclowe) reported

    @HSBC_UK My debit card has been declined whilst trying to pay in a shop. I have sufficient funds in my account, could you help please?

  • IlonaMcKie
    Ilona McKie (@IlonaMcKie) reported

    @HSBC_UK are you still having problems with the cheque scan function on the app? I hover my phone over the cheque to scan and nothing happens. Don't particularly want to drive and park just to go the nearest branch if it should be doable on the app

  • spillanemary
    mary spillane (@spillanemary) reported

    @HSBC_UK ok. 3 calls disconnected…yes, they were all in India. Just sayin. Lovely people when you got them but every transfer disconnected😩credit card dispute team..gave up after 27minutes on hold. Oh, yeah. I’m a Premier Banking customer