HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 02/10/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK Me to HSBC yes I authorised that payment into my wife's account. HSBC did anyone coerce you into making this payment. How rude, I know my wife can be forceful but realy HSBC? Does anyone review your scripts from a customer viewpoint, I hope not if this is the result.

  • hollycolly49 Kerry (@hollycolly49) reported

    @HSBC_UK Thanks for the reply. Unfortunately her mobility issues prevent her from getting to a branch. There is nowhere with any parking close enough. What is the alternative option please?

  • ItsJosepi Jose🅿️h. (@ItsJosepi) reported

    @HSBC_UK ios16 beta - app crashes before loading, any chance there will be a fix soon?

  • OlusegunRemile1 Olusegun Remilekun (@OlusegunRemile1) reported

    @HSBC_UK Hello My name is Olusegun Remilekun, I am a clergyman and I am a customer with Gtbank in Nigeria. A friend sent money to me from Barbados since 26th of May 2022. Your bank HSBC was used as the intermediary bank. The money is till pending with your bank. Please why?

  • Yaqoob233 Mohammad Yaqoob Alvi (@Yaqoob233) reported

    @HSBC_UK I have already left an official complaint via telephone banking. You guys are WAY behind your competition. I'm a premier customer and Im thinking of switching banks just because of this. I need to be able to have different buckets of savings with nicknames! Every other bank does!

  • andrewcanna Canna Consulting (@andrewcanna) reported

    The worst service from @HSBC_UK including a breach of data protection.

  • Chrisflaps76 Chris Blunt (@Chrisflaps76) reported

    @JeanySpark @HSBC_UK I bank with them too. I’m not massively tech-savvy but working through their online security set-up was as much fun as using a plugged-in toaster as a bath bomb. When I can get more than 0.000001% interest anywhere I’m gonna switch.

  • ShappiKhorsandi Shaparak Khorsandi 🌻💙💛 (@ShappiKhorsandi) reported

    Thanks for responding to my dm @HSBC_UK Unfortunately, the guy on number you gave me was from the Basil Fawlty School Of Customer Service and I've come off the phone now, still unable to pay the plumber.

  • DisneyAndMyDog 🌴🌊 Nicky 🌴🌊 ♡ Thank you NHS 🌈 (@DisneyAndMyDog) reported

    @HSBC_UK Please can I have a replacement new bank card - but like my old one with numbers on the front with working contactless function. New one does not have working contactless. Got the icon but doesn't work & in a pandemic I don't want to press buttons on card machine. Tar 👍

  • iaclements Ian Clements (@iaclements) reported

    @HSBC_UK the worst service today im incandescent with rage i cant type!