HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
- The most common problems reported in this area mention Website, Login, and Withdrawals.
- Website (33%)
- Login (33%)
- Withdrawals (33%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mitcham, England
The most recent HSBC outage reports came from the following cities: Sutton, Coulsdon, and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 10 days ago |
|
Coulsdon
|
Withdrawals | 23 days ago |
|
Wallington
|
Login | 26 days ago |
|
Wandsworth
|
Mobile App | 5 months ago |
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Fulham
|
Login | 8 months ago |
|
Southwark
|
Mobile App | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Mike Fuller (@ninepine) reported from Croydon, England@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Same issue.
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jjNotice (@jj_Notice) reported@EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting
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KarenHunter (@KarenHunter1990) reported@pompeyhedge @HSBC_UK That sounds like a you problem.
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, EnglandGoodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Baybars Umur (@baybarsumur) reported@HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?
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Jasna Meyer (@MeyerJasna) reported@HSBC_UK stole my money. Thank you for your patience, upon checking on your account, I can see the indemnity claim has been initiated. However, the will contact you regarding the request with in 5 working days. Due to bank holiday from 7th April, you have not receive the call,
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Sheen (@GoldenandSheen) reported@HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.
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Justine Punjwani (@Justinep30) reported@HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!
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ana gic ....Actor & Filmmaker (@anagicphoto) reported@HSBC_UK Hi you gave me the the wrong information they could not help