Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Dallard (WinchRadio)
(@NigelWinchRadio) reported
Thanks @Caf & @HSBC_UK. You've removed counter services in Winchester, without putting alternative arrangements in place, making it impossible for @WinchRadio to pay the proceeds of our charity car boot sale into our CAFbank account. Wasted journey to town today. Suggestions?
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Nigel Dallard (WinchRadio)
(@NigelWinchRadio) reported
@Caf Thanks for your messages. I also spoke to one of your colleagues on the phone yesterday, and am awaiting a callback. It seems you have been let down by @HSBC_UK, but for a specialist charity bank, having facilities to pay in cash from fundraising events is a pretty basic need!
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Nathan Seaman
(@nathan_seaman) reported
@HSBC_UK Been waiting on the phone for 40mins for mortgage help. I have paid off the mortgage but final bill was raised to the solicitor before a further two payments came out, I believe these two payments need to be refunded. Can someone please help
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Mike Azirius Shellard
(@Azirius) reported
@HSBC_UK Hi. I have an issue that requires talking to a person. I’m not good with telephone communications, do you have any way of providing an email for customer care?
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cj19001
(@cj19001) reported
@HSBC_UK it's now been another 24 hours with no response from the IT team in regards to the GSA System error I receive when trying to login to online banking. I first tweeted about this on Sept 1st. Please have someone contact me as I am locked out of online banking.
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Aishik Ghosh
(@paladin442) reported
@HSBC_UK Just get this message when I try to log on: "Account suspended. There appears to be a problem with your account. " My current accommodation is expiring in 2 days and I am unable to pay for my new accommodation as all my money is in the account. Please help!
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Grafham Brewing Co
(@GrafhamBrewCo) reported
@HSBC_UK Not sure what's going on but after being on hold daily for over an hour each time (over 2hrs one time) and being locked out of my business account for nearly 2 weeks am thinking I may just go somewhere else. Terrible customer service.
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Stewart Lewis
(@StewartLewis2) reported
@shaunjlawson @HSBC_UK We're right to broadcast bad service when we receive it. But also right to report good service
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will pirie
(@pirie_will) reported
@LowtherRory @HSBC_UK @Barclays Barclays still letting us down been stuck in Belgium waiting for a month for them to do an international payment so I can purchase a couple of Lambrettas back room fraud boys keep blocking it they do what they like and answer to no one
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Holly Till
(@08holly_dolly) reported
@HSBC_UK Terrible customer service! Had a refund to a credit card/account that no longer exists but apparently there is no way to get my money back because I can't remember the security details for an old card 😡