HSBC

Is HSBC down in Mitcham, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/05/2026 16:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (19%)

    Login (19%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottJoseph_UK Scott Joseph (VO Studio) (@ScottJoseph_UK) reported

    @HSBC_UK Thanks Stef, after a further series of calls, taking most the day, she got passed to the individual in fraud who dealt with the initial case and could resolve the issue. If you have that system then you need to fast track case queries directly to the case handler.

  • jimmy_sarge Jimmy_sarge (@jimmy_sarge) reported

    @HSBC_UK you refuse to send me paper statements but will happily spam my letterbox with weekly junk mail about your **** credit cards and loans? Sort it out.

  • 68Gunns 68Gunns (@68Gunns) reported

    @HSBC_UK been on hold for 35 minutes, possibly worse customer service in the banking business

  • CuntyMcCuntfa19 Cunty McCuntface (@CuntyMcCuntfa19) reported

    We had the watered down soup anyway, it was fuckiing awful. I suspect @HSBC_UK are behind the company making this shite.

  • hollies8 René (@hollies8) reported

    @HSBC_UK Is there a problem with your banking app. Transactions are missing on accounts and we keep on receiving Text messages that seem to be fraudulent

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @financialombuds @HSBC_UK hello..I would like to make a complaint about the code of conduct of HSBC UK bank.. having used all online security measures HSBC blocked my acc when I tried to make an online payment .. this I can accept but when tried to open my acc it was impossible

  • IanStaffs Ian Stafford 💙 (@IanStaffs) reported

    Had someone from @HSBC_UK call me at 8.30 this morning talking to me about my credit rating because a payment was one day late after their branch failed to complete the paperwork. Good work guys. And great customer relations.

  • raunak_gupta Raunak Gupta (@raunak_gupta) reported

    @HSBC_IN @HSBC_UK @HSBC Pathetic service from HSBC. I hold a home loan & asking for foreclosure letter which is not provided by HSBC. No one is responding. No other choice but to go to Banking Ombudsman.

  • angrymoofs Moofs (@angrymoofs) reported

    @HSBC_UK I have the conversation recorded and happy to share when necessary but essentially let’s say a property is valued at £600k and HSBC are owed £250k the lady told me it would be sold for £250k. She works in your mortgage & financial support team 👍🏻

  • Tim16533141 Tim (@Tim16533141) reported

    @HSBC_UK I’ll help. If a payment is pending for the 28th, and IT IS the 28th. Maybe make it not pending anymore? Or go back to primary school, maybe they can teach you how calendars work.