HSBC down? Current status and problems in Mitcham, Greater London, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (9%)
• Transactions (5%)
• Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, and Ealing.

City	Problem Type	Report Time
City of London	Mobile App	3 days ago
Coulsdon	Withdrawals	11 days ago
London	Mobile App	12 days ago
Wallington	Login	14 days ago
London	Mobile App	21 days ago
London	Login	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Ivan Alexander (@ijaen) reported 6 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  Peter Wilkins (@Peter_Wilkins78) reported 9 minutes ago from Kingston upon Thames, England

  @HSBC_UK is the app down? Have tried and says there's an error - try again later

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 10 minutes ago from Kensington, England

  @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 12 minutes ago from Ealing, England

  @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

• 
  chris (@bennys020) reported 14 minutes ago from Croydon, England

  @HSBC_UK app not working

• 
  Mike Fuller (@ninepine) reported 17 minutes ago from Banstead, England

  Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

• 
  Paul Smith (@paulhelpspeople) reported 21 minutes ago from Hounslow, England

  It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

• 
  David Howorth (@dhoworth1) reported 25 minutes ago from Esher, England

  .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

• 
  MV (@vmahadevan1) reported 27 minutes ago from Hounslow, England

  Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

• 
  Ivan Alexander (@ijaen) reported 29 minutes ago from Paddington, England

  @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

• 
  Paul Smith (@paulhelpspeople) reported 31 minutes ago from Hounslow, England

  @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

• 
  Peter Crowley (@SmoothRegulator) reported 32 minutes ago from Ealing, England

  Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

• 
  Dominic Baker (@dominicJB7) reported 35 minutes ago from Kingston upon Thames, England

  @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

• 
  Risk On 🇺🇦 (@andrelondonuk) reported 36 minutes ago from Bromley, England

  @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 38 minutes ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  Ivan Alexander (@ijaen) reported 39 minutes ago from Paddington, England

  @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

• 
  seiferxin (@seiferxin1) reported 42 minutes ago from London, England

  @HSBC_UK Same issue for past 3wks...still same today

• 
  Ivan Alexander (@ijaen) reported 48 minutes ago from Paddington, England

  @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

• 
  seiferxin (@seiferxin1) reported 49 minutes ago from London, England

  @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 52 minutes ago from Paddington, England

  @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishikesh C (@EMenthusiast) reported 2 minutes ago

  @HSBC_UK This is a loan amount from HSBC for which I’m paying interest and the funds are with you. Either return the funds to my account ASAP or cancel the loan and return what I paid. Don’t steal from a hard working underpaid NHS worker!!!

• 
  Allison Spargo (@AllisonSpargo) reported 5 minutes ago

  @HSBC_UK I am so frustrated with your Business customer service that I am likely to CANCEL my account with you. I have now been on hold for 36 minutes waiting for my call to be answered!!!

• 
  MRLV (@MRLV61082187) reported 5 minutes ago

  @HSBC_UK Hello, I’m a business customer, how do I get an MT103 ? Tried to have a chat by phone but after a long wait I had no luck and it’s urgent. Thanks

• 
  Barny Bee (@BarnaliJames) reported 5 minutes ago

  @messedupmamma @HSBC_UK Error HK1 apparently?

• 
  Hedgemama (@Hedgemama) reported 6 minutes ago

  @HSBC_UK is there a known problem with the banking app right now? Mine won't open and keeps crashing.

• 
  Lorna Coward (@messedupmamma) reported 8 minutes ago

  @HSBC_UK are there problems with online banking this morning? Unable to log on

• 
  Jules HC (@JuHinson) reported 8 minutes ago

  @HSBC_UK I have tried repeatedly to get hold of customer services on the phone since 6pm. I’ve been cut off 3 times and this time been on hold for 1hr 40mins! Due to the nature of my call I am unable to use any of the other customer service facilities! 😡😡😡

• 
  bil2tweet (@bil2tweet) reported 9 minutes ago

  @HSBC_UK Hi team, I'm abroad and hsbc android app(v3.15.4) is crashing. I'm unable to use the app to make needed transaction. Android version is 11. Please help

• 
  Sue (@SueCosplay22) reported 9 minutes ago

  @HSBC_UK what is going on with the online banking ? App not working, and if I try to log in via browser same issue

• 
  Rishikesh C (@EMenthusiast) reported 10 minutes ago

  @HSBC_UK This is a loan amount from HSBC for which I’m paying interest and the funds are with you. Either return the funds to my account ASAP or cancel the loan and return what I paid. Don’t steal from a hard working underpaid NHS worker!!!