HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/15/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomEaling Login
United KingdomCity of London Website
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilMullarkey Neil Mullarkey (@NeilMullarkey) reported

    @hsbc_uk trying to link my account with digital accounts software. Trying to send you secure message on your website but you don’t allow that ? Waited in Chat on your site … gave up after an hour. DM tomorrow please?

  • w4batgirl Bat Girl (@w4batgirl) reported

    @HSBC_UK @HSBC dreadful customer service at Chiswick W4 branch. Useless, inept and complete time wasters. Wouldn't touch with a barge pole, unfortunately hold Power of Attorney for my dad who banks with you 😡🤬😡

  • stevejbudd Steve (@stevejbudd) reported

    @HSBC_UK I’m abroad, locked out of my banking app so can’t use that. Can’t log on to online backing because I can’t generate a code from my app. Can’t access my money, how am I ment to explain this at a business meeting Thursday?

  • Jack_W_jolly Jack Jolly (@Jack_W_jolly) reported

    Attempt 3 at @HSBC_UK in branch visit after failed online and telephone support. Can't wait to move banks, savings and mortgage.

  • kirand12 Kiran12 (@kirand12) reported

    @HSBC_UK 3 hour hold to discuss an email you sent which I cannot access! Not good and still holding. Where is everyone from HSBC? Still enjoying the bank holiday I think.

  • Kate94650212 Kate (@Kate94650212) reported

    @HSBC_UK can you let me know if there is an issue for accessing digital accounts via face recognition - I keep getting an error message saying ‘something went wrong please try again later’ and has been for a few days now

  • christesla 🏳️‍🌈Chris (@christesla) reported

    @HSBC_UK does your business account (standard or Kinetic) support depositing USD cheques? Either in app or branch.

  • leonahaleyx Leona Keung (@leonahaleyx) reported

    @HSBC_UK can you please tell me the status of my replacement debit card. Your team has arranged for it to be sent on 24th to Moorgate branch. it’s now been 5 working days and no news. ATM has also retained my old debit card from last Thursday so I am left with no card to use!

  • benmckenna Ben McKenna (@benmckenna) reported

    Over 90 minutes now. @HSBC_UK are absolutely terrible.

  • valepikkio valentina (@valepikkio) reported

    @HSBC_UK been on your chat since 9.30 this morning still got nowhere. Now trying the phone too 🙄 wish me luck. #HSBC customer service is just so poor