Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Bonnici
(@Anthony_Bonnici) reported
Hey @HSBC_UK what’s happened to your customer service. Tried to call Wednesday PM no reply after 35 minute wait. Tries to call today AM no only after 25 minute wait (despite a message saying calls will be answered after 7 minutes). And i can’t resolve the problem online.
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Walesguy
(@Walesguy2) reported
@HSBC_UK You need to employ more people to meet your customer’s needs! It’s pretty simple really. If you put profits before customer service, customers are going to be unhappy. I’ve lodged a formal complaint, but your bank’s ‘service’ continues to decline.
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sager salem
(@sagersalem3) reported
@HSBC_UK unbelievable customer service and willing to watch any business suffer for no given reason
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The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽
(@itsjillgardner) reported
@HSBC_UK Banks are part of the problem!!!
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Phil Davis
(@CKablooie) reported
@HSBC_UK I just want straight forward banking, requested a payment to be made today and it wasn't. Now listening to a tirade of marketing segments while waiting on your appalling phone service. Was asked to reply to a message and they tell me that is just to log it. No offer of help. !
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Jon
(@goalman2000) reported
@HSBC_UK Wow you really don’t read and just parrot standard responses don’t you? I was referring to you guys turning me down 20 years ago! Your original post about ‘asking for help’ isn’t true - you don’t help people.
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SLADE
(@srslade) reported
@ginga80cas @HSBC_UK Careful Ive had issues last week and got a call today from HSBC claiming to want to discuss issue with my account. Sounded completely legit but wasn’t
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Edel Ryall-Little
(@Edemel) reported
@HSBC_UK I am trying to make an appointment at my local branch as requested - I have been trying to call for the past 2 hours. Do you have telephone issues?
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Mark Gadsby
(@gmangadsby) reported
@HSBC_UK @bev_baynham We are having the same problems. In 10 years of banking with @HSBC_UK we’ve never had this problem. They are sending out a stock response, saying it is a delay and not an error. Volume of payments always high on last day of month, so why is it a problem now?
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Cllr Beverley Baynham
(@bev_baynham) reported
@HSBC_UK I made staff salary payments yesterday from Business banking A/C set to be paid on the 30th. They’ve not been credited to staff bank accounts. Is there an issue? Surely they should of been paid by now?