Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: Dorking.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Burton
(@katrinalouiseb1) reported
@HSBC_UK mobile app stopped working so uninstalled and now trying to reinstall. It says I've already activated digital secure key on another device (NO it's the SAME device). The set up instructions say to open app and 'generate a log on security code'. I can't access anything
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Eli_s
(@Eli_Eli_s) reported
@HSBC_UK what have you done to your app? It's absolutely awful and looks like it's gone back 5 years! Think I'm going to be moving banks if it doesn't get sorted, I know I'm not the only one 🙈
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sambasam.eth
(@sambarinooofm) reported
@HSBC_UK Hey, I'm trying to send money via Amazon but the gift card isn't sending through. Customer support told me the transaction is pending, how long should this take to clear? I did the same thing yesterday and it went through immediately??? #HSBC #MobileBankingApp
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CR Kopite
(@PrendergastAlan) reported
@HSBC_UK I regret starting the application at all, I should have learned my lesson from the last time I had an account with ye, absolutely horrific service in general. Funny but not surprising that the laundering drug money part of my original tweet was fine.
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Fabio Chirico
(@FabioChirico) reported
@HSBC_UK @HyunjinTurner yeah, that link then asks for the mobile app login key, guess what....
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George Yarrow
(@george_yarrow) reported
... that I've collected over the past 5 weeks gives strong grounds for a suspicion that (a) @HSBC_UK Business Banking is an operational mess, (b) senior management (to CEO level) were informed of serious problems no later than early 2021, (c) other employees of HSBC know that ...
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Matthew O'Neill
(@MatthewON) reported
@HSBC_UK looking like Internet banking is not allowing logins (although the app is working ok)... GSA_ERROR
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Richard Simpkins
(@RichardSimpkin2) reported
@HSBC_UK There seems to be a problem with online banking today. When you click 'log on' you receive a system error.
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Bobby
(@bobchatt) reported
@garethculpan @HSBC_UK @HSBC Just found this thread, having the same problem, ridiculous isn’t it. Trying to perform a normal action, let alone expecting the simplicity & functionality of banks like Monzo’s app.
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Iain Johnson
(@loadA4tray2) reported
@HSBC_UK Now banking App greets 'security issue detected' yet not rooted, no vulnerabilities on scan. I can only proceed if i agree to exonerate HSBC from fraud liability!?! Unreasonable.