HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/31/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoulsdon Withdrawals
United KingdomLondon Mobile App
United KingdomWallington Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomEaling Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineKZAP Catherine Kelly (@CatherineKZAP) reported

    @HSBC_UK help! Child's mobile app wants to create new pswd to verify them but won't let them create one and stuck in endless loop... Phone banking won't verify bc no idea what phone banking no is & wants previous address as security question - only ever had 1 address... 1/3

  • VentersGaming David Venters (@VentersGaming) reported

    @HSBC_UK i asked hsbc for help the other day i get nothing and then when i complain i get a boiler plate message aboiut where online i can look pathetic i just hope in 2 yrs time what i complained about comes to pass

  • fiho98 Fiona Hornsby (@fiho98) reported

    The WORST customer service is @HSBC_UK - an hour on the phone and they cut you off.

  • hannadaly90 Hanna Daly (@hannadaly90) reported

    regretting my choice of @HSBC_UK for my new credit card. Apparently can only set up online/mobile banking with a phone security number. And can only get one of them by phoning customer services up…now been on hold for over 40 minutes. Absolutely wild.

  • NLFG Nick Chainey 💙 (@NLFG) reported

    Almost impressed with how terrible @HSBC_UK customer service is. A month between being accepted for a CC to actually getting the thing, and now I've finally got it, the balance transfer offer I'm supposed to have *isn't* showing on my account. #useless

  • VoortMartijn Martijn van der Voort (@VoortMartijn) reported

    @HSBC_UK End of the day you are a bank, making money is all that counts for you. Stop making out you're somehow here to help. Its ludacris. History shows that. Customer service at HSBC is non-existent.

  • photomcbeth C McBeath (@photomcbeth) reported

    @HSBC_UK I'm hoping you can help me with some info for my degree regarding round up accounts. Would it be possible to have the round up savings be automatically transferred to a charity? Is this feasible? What would stop it being feasible?

  • jpsyndrome @jpsyndrome (@jpsyndrome) reported

    @HSBC_UK ring them for fraud/phishing, given the run around for 40 mins then cut off. Your useless, service has got worse with time. #timetolookforanewbank

  • adam_moquet Adam Moquet (@adam_moquet) reported

    @HSBC_UK some early promise on that call but 2hrs on the phone to you (mostly on hold) you still haven’t been able to provide me with the basic financial service I asked for. You can’t even respond in a timely manner on your DMs. Should dealing with you really be this difficult?

  • Noisyspace Steve Cowland (@Noisyspace) reported

    @HSBC_UK In this day and age, to get locked out of my own account and forced to go into a branch, one that has terrible reviews and long queues. How someone with travel issues or disabilities copes is beyond me. You seem happy to send out mortgage interest payment updates the next day.