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HSBC

HSBC down? Current status and problems in Mitcham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 16 hours ago
Coulsdon Withdrawals 9 days ago
London Mobile App 10 days ago
Wallington Login 12 days ago
London Mobile App 19 days ago
London Login 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dhoworth1
    David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • vmahadevan1
    MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav
    Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • robinrimbaud
    Robin Rimbaud - Scanner (@robinrimbaud) reported

    @Banabila @HSBC_UK FIVE days later and I'm currently on hold to another department, having spoken with two other departments who cannot help me. Honestly, I'm just despairing right now...

  • major_bong
    Dangermau5 (@major_bong) reported

    @HSBC_UK Now at 35 min and no reply, have to hang up. I've banked with you for over 30 years but this shoddy service is making me consider leaving.

  • robinrimbaud
    Robin Rimbaud - Scanner (@robinrimbaud) reported

    @NaturallyWells @HSBC @HSBC_UK They responded on Twitter to ask them to contact them, which I immediately did and they said they could not help me. Arguably the most useless 'customer service' EVER!

  • random_rubble
    Nick Collins (@random_rubble) reported

    Is there a problem with ALL of the HSBC apps? @hsbc_uk

  • major_bong
    Dangermau5 (@major_bong) reported

    Hey @HSBC_UK any chance your customer services could pick the sodding phone up? 30 mins no reply yesterday, 22 mins and counting today. And no, it's not an issue I can resolve online.

  • Salvo17027644
    Salvo (@Salvo17027644) reported

    @HSBC_UK Hi, it seems to be working again now. I was able to log into App - see all my other accounts e.g. Creditcard/Mortgage etc. But when I clicked Global Money it never loaded - error code was COS002. But seems to be working now

  • AlexLevackSM
    Alex Levack (@AlexLevackSM) reported

    So @HSBC @HSBC_UK it has now been 7 WEEKS yes 7 WEEKS since my payment was made and not returned. I tried to go through the channels you suggested but still no progress at all. This is a company account with over 7 figures going through it every year and it is impossible to speak

  • _aaroncater_
    Aaron (@_aaroncater_) reported

    @AbdulHai23 @HSBC_UK Yeah, I’ve got in this morning too! They refuse to let someone tell them that there is clearly a problem. Years behind other banks in every way!

  • ShanteSmiith
    Shante (@ShanteSmiith) reported

    @HSBC_UK I’m trying to make a transaction to @TurkishAirlines using my credit card but my card isn’t working. I believe their office is in Turkey

  • MrsYarwood2014
    Kerry Yarwood (@MrsYarwood2014) reported

    @HSBC_UK Well after being on hold for 1hr 22 minutes I was supposed to be past through to the correct department only to get a automated message then be cut off. I’m really not impressed at all the service lately is shocking! I was calling regarding a complaint I’ve already lodged😡