HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 09/18/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (16%)

    Website (16%)

  3. Login (10%)

    Login (10%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: London and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomFulham Login
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HowardChin7 Howard Chin (@HowardChin7) reported

    @HSBC_UK @RachelRachel703 as Rachel said, cleaning the browsing cache nor anything to do with our browsers. Just fix the goddamn issue as it’s an embarrassment to not even know what is going on with your own software that your clients are using. 😤

  • tydhurner Ty Hurner (@tydhurner) reported

    @HSBC_UK I have tried to make an appointment through all the suggested ways per your site, and cannot get ahold of anyone to set an in person appointment, can you please assist me?

  • apple_got Apollonia #WomanTM KPSS (@apple_got) reported

    @HeadWarriorTWM @HSBC_UK I see lots of problems for @HSBC_UK for example... - they will now open themselves up to be sued by detransitioners - sued by those without a GD diganoses in Scotland where it will soon not be required Do they not have lawyers specialised in Equality Laws to advise them?

  • HelenLaws14 Helen Laws (@HelenLaws14) reported

    @HSBC_UK Really unhappy with your customer service and I know other banks are similar…you all need to sort this out…all I wanted to do was speak to a local branch about the pros and cons of opening an account there for my daughter… I thought I’d call as opening hours aren’t convenient

  • MsRiots Ms Riots (@MsRiots) reported

    @Kay16Rachael @HSBC_UK Hi @Kay16Rachael did your issue get resolved? We have had no help so far…

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company

  • gmangadsby Mark Gadsby (@gmangadsby) reported

    @HSBC_UK absolutely diabolical support from HSBC wrt a replacement commercial card that was sent to an old address; trying to sort but just going round in circles

  • PVinden Peter Vinden (@PVinden) reported

    @NOWTV just to warn anyone who is thinking of streaming with NOW TV cancelling your subscription doesn’t mean that this company will cease to take money from your bank account. @HSBC_UK I will need your help to get my money back.

  • Bruce73020719 Bruce (@Bruce73020719) reported

    @HSBC_UK I'm trying to ring your missed mortgage payment number 03458 500 633 but it keeps saying i've dialled an incorrect number. Is there a problem with your phones. Is there another way to make a payment?