HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 12/14/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • apw_l Adam (@apw_l) reported

    @HSBC_UK Hi. I’ve moved to HSBC and I received my bank card a week ago but still haven’t received my PIN or telephone security number. Please help! Thanks Adam

  • jasonhume TheHumester (@jasonhume) reported

    @S_Cassley @HSBC_UK I've had exactly the same issue. Transfered money from HSBC to monzo account, it's left HSBC but is yet to arrive. Reading twitter it's obviously a problem even though the social media team at HSBC deny it

  • Causton17 C17 (@Causton17) reported

    @HSBC_UK are really starting to annoy me. New credit card, received pin… go to internet banking, need a telephone banking number, not received. 15+ days since opening and calling nothing, now wasting my time in store of which no one has a clue how to fix. Complaint incoming…

  • CybermanAndy Andy Davis (@CybermanAndy) reported

    @HSBC_UK is there a problem with online banking? I cannot make a payment (move money) to my credit card as it keeps saying payee bank has advised they are unable to accept payment? All accounts are HSBC. 😞🤔

  • EmLou1979 Emma 💙 (@EmLou1979) reported

    @HSBC_UK Mum and dad are trying to open an account with you and need to provide ID notification. Mum is housebound so we have rung and been told to go on the online chat line but it only seems like this is for account holders only. Help please.

  • juliag63 Juliag💙😷🔶 (@juliag63) reported

    @HSBC_UK I know we are only a small company and probably not important. I had lodged a complaint over 10 weeks ago and asked someone to call me to discuss why money has been deducted and an account closed without instructions from us. Appalling service!

  • karlaespanha Karla Fonseca (@karlaespanha) reported

    @HSBC_UK I am really unhappy with this bank, Ive been trying to solve a problem with my account but till now I coul not solve it, I called them more than 14 times and in with call expend more than 20 minutes, sometimes 45 minutes, and always they said they will helpe me but ...

  • FallenSieg Josh (@FallenSieg) reported

    @HSBC_UK I need to close my help to buy ISA. When I came home I rang the telephone banking service but apparently that has been locked out and the only way to reset is to go into a branch. All rather annoying when you live 30 mins via train away from the nearest branch.

  • WessexFox BruceVicFox 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 - ANTI REMAINER/EU (@WessexFox) reported

    @HSBC_UK @Cambridge_Uni Positive discrimination at its worst - how many none bame working class males do u get from south west ?

  • andrewrabinuk andrewrabin (@andrewrabinuk) reported

    @HSBC_UK help please. The bank app is not working with iOS 15. Are you updating. Urgent please. Thanks