HSBC down? Current status and problems in Mitcham, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (57%)
- Login (27%)
- Website (9%)
- Transactions (5%)
- Withdrawals (2%)
Live Outage Map Near Mitcham, England
The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 3 days ago |
|
Coulsdon
|
Withdrawals | 11 days ago |
|
London
|
Mobile App | 13 days ago |
|
Wallington
|
Login | 15 days ago |
|
London
|
Mobile App | 22 days ago |
|
London
|
Login | 25 days ago |
Community Discussion
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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Paul Smith (@paulhelpspeople) reported from Hounslow, England@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander (@ijaen) reported from Paddington, England@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Ivan Alexander (@ijaen) reported from Paddington, England@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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David Howorth (@dhoworth1) reported from Esher, England.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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MV (@vmahadevan1) reported from Hounslow, EnglandOpened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Ledsham (@PaulLedsham) reported@HSBC_UK you’re customer service is a disgrace. You’ve placed me on hold for over 2 hours while I’m in America paying for international calls. It’s in regards to a dispute I made in May when you allowed a company to take hundreds of pounds out of my account and just now sent…
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Mike Azirius Shellard (@Azirius) reported@HSBC_UK Hi. I have an issue that requires talking to a person. I’m not good with telephone communications, do you have any way of providing an email for customer care?
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LG 💙 (@laurenemmagreen) reported@HSBC_UK is the app down again? Just has an error message when I try to use.
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Piquadro (@Piquadro3) reported@HSBC_UK as confirmed by your support team you currently have credit card repayment issues. Almost the 3rd working day and still my repayment doesn't appear and credit balance not updated. 3 working days HSBC, quite worrying. #hsbc
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GNP1-Cardano Stakepool - supporting mental health (@GrahamsNoPlus1) reported@HSBC_UK Thank you for responding - if that is the case why don't you remove the sign from your website - it does not reflect good customer service
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Kat (@KatMoreline) reported@HSBC_UK is there a known issue with the mobile banking app today? Showing error, not authorised, back to log on...but won't take me to the log on page in the first place...
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Jivan (@JivanWard) reported@HSBC_UK 3 days after my current account switch was supposed to happen I received a text saying that the switch wasn’t possible. Afterwards, literally three hours, I received a message saying my account was open. However, I couldn’t access the account because the card and (1)
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True Spilt Milk Designs (@TrueSpiltMilk) reportedJust wanna say it was pretty much a year ago I left @HSBC_UK after years of their stonewalling, appalong customer service and insane fees and its one if the best financial decisions I’ve ever made. Absolute crooks.
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Lee (@LeighAd27157849) reported@Azirius @HSBC_UK Lloyds dont make me wait 2.5 hours on hold and still no answer. 1.2 hours yesterday no answer.. Closed on weekends for business. My secure key is broken and I can't do anything for 4 days. This is disappointing beyond belief.
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JCEET (@JCEET1) reported@HSBC_UK Just tried MS Edge and same problem. So both Google Chrome and MS Edge don't work!! That says you boys have got something wrong. Suggest you ask your software developers whether phone app changes apply to PC's??