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HSBC

HSBC down? Current status and problems in Mitcham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Ealing, and City of London.

CityProblem TypeReport Time
Coulsdon Withdrawals 6 days ago
London Mobile App 8 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 20 days ago
Ealing Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • stevedw40
    steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • Yadzinooo
    YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AbundanceLondon
    Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • kenneth07834
    Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • Adeolu_98
    AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • grudelsud
    𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • James_Tewes
    James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • jdboxall
    John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • elanacovshoff
    Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • ninepine
    Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • Adeolu_98
    AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • tercumanFLB
    فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • Tute
    Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • itspog
    Patrick O'Gorman (@itspog) reported

    @ArabellaSock @HSBC_UK Yes it's adversarial, I have been doing similar transfers with Chase this week and whilst the payments have been flagged for checks their process is comfortable as a customer your not left feeling like a criminal, its quite remarkable how bad HSBC are.

  • JessicaHamel19
    Jessica (@JessicaHamel19) reported

    @trans_mum @HSBC_UK Get treated for Machausin Byproxy disease. Your gratification and the need to feel special should not come before your child's wellbeing. Plz seek help

  • Billz633
    Billz63 (@Billz633) reported

    @hemaljadav @HSBC_UK I left HSBC after appalling service from them and my accountant mentioned they were atrocious.

  • slave_grind
    That Feminist Fighter 🇺🇦💙💛🇺🇦 (@slave_grind) reported

    @HSBC_UK Great, got to close my ******* account with you now. How very disappointing to know @HSBC_UK support a misogynistic and child-endangering movement.

  • Rebecca32940344
    Rebecca Connolly (@Rebecca32940344) reported

    @BlueMouseEeek @HSBC_UK Maybe, and I have no issue with it as such other than financially. The cost to implementation of this will be costly and when customer service is diabolical to all their customers, perhaps prioritising where they spend the profits might be worth consideration.

  • Darkness3718
    PM92 (@Darkness3718) reported

    I had my phone stolen which had everything on it regarding my account, including the digital key to access mobile banking so I can't log in on the website @HSBC_UK

  • Wibble63586439
    Wibble (@Wibble63586439) reported

    @HSBC_UK How about you stop accepting ***** money instead of virtue signalling? We might believe you have a conscience then. But you don't.. it's all business. I know personal accounts make you no money, is that why you're so ready to **** people off?

  • 2Artdesigncafe
    Agent Rackerby, GC news links US UK AU CA IE (@2Artdesigncafe) reported

    @HSBC_UK oh dear, not HSBC as well. what a customer relationship destroyer. why push a toxic debate? you people are absolutely disgusting.

  • Str4ang3
    Danny Loftus (@Str4ang3) reported

    @trans_mum @HSBC_UK You're a terrible mother

  • Ruthycpr
    Ruth Cooper 🌅 (@Ruthycpr) reported

    @nat_says @HSBC_UK What speaking to customers appallingly!? It's not the pronouns it's the customer service shown that was ridiculous