HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Mitcham, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mitcham, England
The most recent HSBC outage reports came from the following cities: Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 2 months ago |
|
Coulsdon
|
Withdrawals | 2 months ago |
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Wallington
|
Login | 2 months ago |
|
Wandsworth
|
Mobile App | 6 months ago |
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Fulham
|
Login | 9 months ago |
|
Southwark
|
Mobile App | 1 year ago |
Community Discussion
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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PlanetRobot (@PlanetRobot2) reported from Camberwell, England@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Alex (@AlexRM) reported from Victoria, England@HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
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Anna (@annacjone5) reported@HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!
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joon6553 (@joon6553) reported@HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!
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mackson wakama (@WakamaMackson) reported@HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received
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Teddy (Theodora) Leppington (@TeddyLeppington) reported@HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it
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Sarah Jones (@jonesy_sa) reportedAn open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK Help. Please clarify the terms of an on line bonus savings account
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Nick Saunders (@uknsaunders) reported@HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.
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Christian Lam (@ChristianL94056) reported@HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality