HSBC

Is HSBC down in Mitcham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Mitcham, Greater London, England 03/12/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (26%)

    Login (26%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Mitcham, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Ealing, City of London and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomEaling Login
United KingdomCity of London Website
United KingdomDorking Login
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @HSBC_UK is there a problem with the app, balance after bills unavailable?

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BethEdge2511 Beth Edge (@BethEdge2511) reported

    @HSBC_UK changed DD details but now you're sending me arrears letters???? Why is it so difficult to action anything with your company? So many problems. Now I've been on hold for what feels like hours!

  • etzrimon שירה (@etzrimon) reported

    @HSBC_UK Hi, my stepson's Child Trust Fund matures on the 28th of this month; it's not clear who to speak to because there's no obvious option on the phone, but my stepson doesn't speak or type, so how do we go about ensuring he can access the fund via one/either of his parents?

  • Janes_GG Jordan Janes (@Janes_GG) reported

    @HSBC_UK trying to make a money transfer but coming up as system error, checked the maintenance status and says everything is fine so not sure why it's not working. Kinda urgent I get this transfer sorted

  • kirstylewis6 Kirsty Lewis (@kirstylewis6) reported

    Since I've had my phone stolen, I've had faultless help and service from everyone - except @HSBC_UK. Totally and utterly dreadful - I should have switched months ago and there's no doubt in my mind I will now. Avoid at all costs

  • Bailey_O_Yates Bailey Yates (@Bailey_O_Yates) reported

    @UEAXR @HSBC_UK I support XR but I don't think this was a good move, especially in this case, could have done the protest without breaking the windows, just pointless vandalism?

  • Twit_Away Jon 🇬🇧🏳️‍🌈 (@Twit_Away) reported

    @HSBC_UK Thanks for the quick response. It is for a company and sending to Coventry PPU, CV3 2SH they get returned. Is there still a Central office or send to local address the customer specifies?

  • NusratHMoore Nusrat Howard-Moore (@NusratHMoore) reported

    Last Friday, I went to the island side to try to make a new IC. Without an IC and having my @HSBC_UK PREMIERE @Visa DEBITCARD stolen, my money in the UK cannot be sent as EMERGENCY CASH. But the Malaysian IC DEPARTMENT was NOT INTENDING to help me. Without the RM120...

  • SoulBig Kaboclo.Marcca (@SoulBig) reported

    @kelly99115 @avanipierce @HSBC_UK Hi, i just have the same problem. Did u find out about it?

  • SoulBig Kaboclo.Marcca (@SoulBig) reported

    @PanditSanya @avanipierce @HSBC_UK Hi, i just have the same problem. Fid u find out about it?

  • PapaClarkyBTC PapaClarky (@PapaClarkyBTC) reported

    @Fullbeerbottle @HSBC_UK I primarily bank with HSBC, have yet to have any issues with them. That said I'm migrating slowly to monzo. The second I have an issue with HSBC its closed. **** that ****