HSBC outage reports in Mitcham, England

Problems in the last 24 hours in Mitcham, England

HSBC signals over the past 24 hours, with local activity from Mitcham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Peter Wilkins (@Peter_Wilkins78) reported 5 minutes ago from Kingston upon Thames, England

  @HSBC_UK is the app down? Have tried and says there's an error - try again later

• 
  paul simmons (@paulsim55825613) reported 8 minutes ago from London, England

  @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

• 
  Risk On 🇺🇦 (@andrelondonuk) reported 8 minutes ago from Bromley, England

  @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

• 
  Peter Crowley (@SmoothRegulator) reported 10 minutes ago from Ealing, England

  Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

• 
  shipar ahmed (@shiparttn) reported 11 minutes ago from Wandsworth, England

  @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

• 
  Ben Marshall (@marshallb60) reported 12 minutes ago from Kingston upon Thames, England

  @HSBC_UK is there a problem with the app, balance after bills unavailable?

• 
  Dominic Baker (@dominicJB7) reported 15 minutes ago from Kingston upon Thames, England

  @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

• 
  Peter Wilkins (@Peter_Wilkins78) reported 18 minutes ago from Kingston upon Thames, England

  @HSBC_UK Seems to be working now thanks

• 
  Mike Fuller (@ninepine) reported 20 minutes ago from Croydon, England

  @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

• 
  Sapna Ghai (@sapna_ghai) reported 20 minutes ago from Brentford, England

  @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

• 
  Elana C (@elanacovshoff) reported 27 minutes ago from London, England

  @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

• 
  Abundance London (@AbundanceLondon) reported 28 minutes ago from Hounslow, England

  @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

• 
  Matias Cervi (@Tute) reported 29 minutes ago from Wandsworth, England

  @HSBC_UK can you please give me access to my account?

• 
  Paul Smith (@paulhelpspeople) reported 35 minutes ago from Hounslow, England

  It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

• 
  Varun Khanna (@vk225) reported 40 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Ivan Alexander (@ijaen) reported 43 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 43 minutes ago from Ealing, England

  @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

• 
  mary spillane (@spillanemary) reported 47 minutes ago from Wandsworth, England

  @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

• 
  Carol Gould (@Karashgould) reported 51 minutes ago from Paddington, England

  Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

• 
  Claidhbh Mac Giolla Bhríde (@Warri0rS0ul) reported 51 minutes ago from Brentford, England

  @HSBC_UK Just got another one. Since I'm not a HSBC customer the link isn't of any use to me. Thanks anyway.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Tims (@Mike_Tims) reported 4 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 6 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  Joanna Pearce (@JoJoPearce) reported 10 minutes ago

  @HSBC_UK I’m Trying to use app to transfer money and seems many functions in the app are not working. Please advise. This is following a iOS update on phone.

• 
  Priya Samuel (@PriyaSamuel1) reported 11 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  T Bolts (@Marathon_Tardis) reported 11 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  ❄️ (@shegszmaestro) reported 17 minutes ago

  3. Most concerningly, we are currently unable to process staff salaries. Our employees should not have to suffer because access to our company’s funds has been restricted without a clear reason or a timely resolution. @HSBC_UK

• 
  Gallagher (@MJPGallagher) reported 17 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  victoria clark (@vickic1984) reported 18 minutes ago

  @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 19 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Owen Richards (@TheGreenG0blin) reported 22 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!