Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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JS
(@JS60395957) reported
@HSBC_UK @Stonewallhousin Wow! So, older women who through no fault of their own find themselves on the street are ignored - even though their lives will be at risk. What about the plethora of older men too? Do you make the homeless answer a questionnaire before you give them help?
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LeeWilliamDesigns
(@designs_william) reported
@jennie_koornhof @HSBC_UK @Stonewallhousin They’re not hypocrites at all. Banks are under no obligation to help the homeless. They’re doing a good thing here but you decide to rant about it regardless
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Niall Love
(@02pash) reported
@bigissuenorth Birth certificates for Homeless people born in greater Manchester are free. Homeless do not need a birth certificate to open a bank account. @AskNationwide only ask for 2 letters as proof one from dwp and one from a support worker @HSBC_UK only require the support worker ID
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Ahmed Shaheen
(@Ahmed_Shaheen_4) reported
@HSBC @HSBC_UK @HSBC_EG #HSBC #HSBCBank #hsbceg The worst bank ever! Bad customer service, not qualified, and not professional at all (you can’t get clear information from them or even the same information every time you call them)! I don’t recommend it at all
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Leeco
(@leeco25) reported
@HSBC_UK @Stonewallhousin So if I’m a homeless straight person I can’t get this service?
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EuphoricCactus
(@j81913822) reported
@HSBC_UK @Stonewallhousin That seek help
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John Stevens
(@JStevens_uk75) reported
@HSBC_UK @Venkat78 Not good enough @HSBC_UK all other banking apps are working on ios15 without issue, so don’t understand why your app isn’t, surely not difficult when developers have had developer access to iOS 15 for ages!
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Răzvan
(@razvangeangu) reported
Public beta of iOS 15 is out and it’s still the only app that does not launch. All my other banking apps work correctly with no issues. This happens every year. @HSBC_UK @HSBC
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Martin Greensitt
(@MartinGreensitt) reported
@HSBC_UK I am trying to open a basic current account. But the system not liking my idea. Passport and council tax bill. Saying now take into branch for help. I was directed online as no account opening are happening in branches can you advise the best way to go about. Thank you
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DTphoenix
(@TphoenixD) reported
@HSBC_UK It's all sorted. But as he's a 90yr old with failing hearing it would have been impossible without my assistance. You don’t even have a picture of the large SecureKey on your website but I'm sure many customers would benefit. No complaint needed, just think about the use case!!