Is HSBC down in Mitcham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Live Outage Map Near Mitcham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Griffiths
(@BenGriffiths05) reported
@HSBC_UK im sure you’re aware but there are a lot of people who are not able to access thier app in IOS 16, this is the same for me and my partner. The issue is that this is our main account and both are unable to get in. Can’t even log online as it asks for the digital key
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Kirsty Vadon
(@Kay_29) reported
@hsbc_uk I'm trying to sort out remortgaging online but can't get past the first step after logging into the mortgage hub. I read the document, click continue, turn after a minute it says "we are unable to connect to the mortgage service". Can you advise?
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Joshicus
(@RubricusPaints) reported
@HSBC_UK security telephone question: “How long have you banked with us” how ******** is anyone supposed to remember that?! It’s been over 10 years. Thanks for leaving me without access to my account.
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Matt
(@Mattpgriff) reported
@HSBC_UK I get that but not sure how I am supposed the use online banking as you need the app to login securely. So now I can’t use the bank account, @HSBC_UK really do need to move with technology. I am sure it’s not just affecting me but thousands of @HSBC_UK customers.
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Neil Brand 🇺🇦
(@NeilKBrand) reported
@HSBC_UK phone bank answers but is muted - any problem there?
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Sima 🌱
(@simakumar) reported
@HSBC_UK I need to get a hold of someone at Canary Wharf cash services. The centralised number isn’t of any help. Can you please help. Thank you. #customerexperience
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TheGreatGambini
(@GambiniTheGreat) reported
Have banked with @HSBC_UK for over 30 years yet attempting to contact their customer services today about a double payment (which they caused) resulted in a 30 minute wait only to be advised "there's nothing we can do for 5-10 days". #Banking with the legacy banks is a joke.
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Roger H Edwards
(@SgethinH) reported
@HSBC_UK 2/2….. at the end agent went away for more advice & never came back! I have ‘test e-mailed’ Stuart Rose and it seemed to go thru’ O.K so tmrw will try a full e-mail for his team to direct my initial issue (plus yesterdays carnage) to the right people..
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Andrew monks
(@Andrewmonks3) reported
@HSBC_UK shambolic service on the breakdown recovery provided by RAC. Charged £180 for recovery due to a snapped key almost 3 hours later still no sign.
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Roger H Edwards
(@SgethinH) reported
@HSBC_UK 1/2 I’m surprised by a response and impressed by speed of: First of all ‘Chat’ service isn’t – it’s just a robotic intercept with no outcome. Phone? – yesterday spent 35 mins. until eventually sent down ‘a blind alley’ so I had to call back, 45 mins this time….