HSBC down? Current status and problems in Mitcham, Greater London, England

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (60%)
• Login (25%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Live Outage Map Near Mitcham, England

The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Ealing, and City of London.

City	Problem Type	Report Time
Coulsdon	Withdrawals	7 days ago
London	Mobile App	8 days ago
Wallington	Login	10 days ago
London	Mobile App	17 days ago
London	Login	21 days ago
Ealing	Login	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Risk On 🇺🇦 (@andrelondonuk) reported 23 seconds ago from Bromley, England

  @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

• 
  MV (@vmahadevan1) reported 3 minutes ago from Hounslow, England

  Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

• 
  seiferxin (@seiferxin1) reported 10 minutes ago from London, England

  @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

• 
  Ivan Alexander (@ijaen) reported 10 minutes ago from Paddington, England

  @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 13 minutes ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  Sam Shethran (@ShethranS) reported 13 minutes ago from Merton, England

  HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

• 
  David Howorth (@dhoworth1) reported 13 minutes ago from Esher, England

  .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

• 
  Ivan Alexander (@ijaen) reported 23 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  Matt Cartmell (@MattCartmell) reported 28 minutes ago from Paddington, England

  Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 28 minutes ago from Paddington, England

  @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

• 
  Ivan Alexander (@ijaen) reported 31 minutes ago from Paddington, England

  @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

• 
  chris (@bennys020) reported 33 minutes ago from Croydon, England

  @HSBC_UK app not working

• 
  Paul Smith (@paulhelpspeople) reported 33 minutes ago from Hounslow, England

  It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

• 
  Dominic Baker (@dominicJB7) reported 37 minutes ago from Kingston upon Thames, England

  @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

• 
  Ivan Alexander (@ijaen) reported 41 minutes ago from Paddington, England

  @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

• 
  Paul Smith (@paulhelpspeople) reported 42 minutes ago from Hounslow, England

  @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 46 minutes ago from Ealing, England

  @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

• 
  seiferxin (@seiferxin1) reported 49 minutes ago from London, England

  @HSBC_UK Same issue for past 3wks...still same today

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 50 minutes ago from Kensington, England

  @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

• 
  Mike Fuller (@ninepine) reported 54 minutes ago from Banstead, England

  Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BrumTransportExperience (@BrumTransportXp) reported 27 seconds ago

  @lauracreaven @HSBC_UK I'm considering moving completely from HSBC to Starling or Monzo, the traditional banks are years behind in service, such a waste of time!

• 
  Andrew Ward (@Public_Eye_XVA) reported 3 minutes ago

  INFOSEC ALERT FAO CISO @HSBC_UK You've permitted access to a UAE based App* which is fishing😎 customer info via a " @love_prezzo 25% off your bill" inducement🧐 *TheEntertainer only operates in SA, Middle East & Singapore! Clear security risk, STOP IT📵 cc @actionfrauduk

• 
  Dawn Kirby (@Mattsty6) reported 5 minutes ago

  @HSBC_UK what on earth is going on with your phone banking today? Got a notification when I tried to log into phone banking this morning saying something about not being able to log in due to confidentiality now been on hold for 2 hrs.

• 
  Frankie (@frankie_runs) reported 7 minutes ago

  Is it me or is @HSBC_UK telephone banking service way worse than it was before? All I wanted to do is talk to a human being.

• 
  Gareth (@Thestrokeguy) reported 8 minutes ago

  The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about

• 
  Dangermau5 (@major_bong) reported 9 minutes ago

  @HSBC_UK Now at 35 min and no reply, have to hang up. I've banked with you for over 30 years but this shoddy service is making me consider leaving.

• 
  Laura Creaven (@lauracreaven) reported 9 minutes ago

  @HSBC_UK I was on hold for half hour on Friday so no thank you. The staff in B’ham branch said they don’t book them. Will be emailing customer care as pretty disappointed in the service

• 
  Kerry Yarwood (@MrsYarwood2014) reported 14 minutes ago

  @HSBC_UK Well after being on hold for 1hr 22 minutes I was supposed to be past through to the correct department only to get a automated message then be cut off. I’m really not impressed at all the service lately is shocking! I was calling regarding a complaint I’ve already lodged😡

• 
  Jack Himpfen- Jones (@HimpfenJack13) reported 15 minutes ago

  @HSBC_UK @HSBC_UK Why does it also take one of your advisers 30 minutes to find out a direct debit can take until 3-30 to be taken from an account? Such awful service.

• 
  Robin Rimbaud - Scanner (@robinrimbaud) reported 16 minutes ago

  @NaturallyWells @HSBC @HSBC_UK They responded on Twitter to ask them to contact them, which I immediately did and they said they could not help me. Arguably the most useless 'customer service' EVER!