Is HSBC down in Leigh, Borough of Wigan, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leigh, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Transactions (20%)
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Website (11%)
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Login (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent HSBC outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Mobile App | |
| Widnes |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Craft Obsessions
(@craftobsessions) reported
@HSBC_UK I’ve finally sorted out my issue, thanks. 40 minutes is still completely unacceptable for a live chat!
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Rory Delargy
(@helynsar) reported
"What is going on ? Are you much alive, because we received a letter that you are Dead." Fair play to the First Bank of Nigeria, because I've never had this kind of customer service from @HSBC_UK
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The Boy With The Demon Tattoo
(@TangerineCream_) reported
@HSBC_UK hi, I current can't log on to any of your business services, it says the server is down, is there an ETA for when this will be fixed?
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Second Cousin Of Robert Rinder MBE* 🇮🇱🇮🇱🇮🇱
(@tothepoint2019) reported
2 hours and 1 minute. THATS IT, ENOUGH IS ENOUGH! First thing I'm doing in the morning is closing my business account in branch with @HSBC_UK and sending it over to my new Bank. There is no excuse for this poor service! I have ££££££ at HSBC.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Aaron
(@_aaroncater_) reported
@HSBC_UK Ahh, okay. Well, on your customer studio, the last part of the prototype has been released and it says it will be available at the first half of this year. So when is the first half meant to be?
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invercoffee
(@Invercoffee) reported
from
Inverness, Scotland
@HSBC_UK I'm sorry but I really don't want to be a customer of a bank that hasn't actually thought about Inverness or the Highlands. I think a bit a research (even on Google) and maybe looking at a map of the country would have been a good idea before the decision was made. Highly stupid
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Cc M cC
(@CCMcCusker123) reported
Absolutely disgusted with the level of customer service from @HSBC_UK @HSBC . On the phone for 90mins, passed from one agent to another!
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Julia Gasper
(@Castafi0re) reported
@Siobhain_Mc @HSBC_UK That's awful.
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Phil Y
(@philyoung10) reported
Seriously @HSBC_UK you get me to do a callback to save being on hold, take 30 mins to call back only to put me on hold for 46 mins (and still counting). Very poor customer service, I’ll start looking for business accounts elsewhere