Is HSBC down in Leigh, Borough of Wigan, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leigh, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Transactions (16%)
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Login (16%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent HSBC outage reports came from the following cities: Manchester, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App | |
| Leigh |
Mobile App | |
| Widnes |
Website | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt Underhay
(@kurtunderhay) reported
@HSBC_UK Tomorrow is VAT return deadline. Your customers need access to their online accounts to retrieve statements. You keep pushing paperless banking, well and good but you need to ensure your systems work 24/7. Get on it please and update here and on your website.
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Barry Munckton
(@bmunckton) reported
@HSBC_UK The app only stops working because you’ve programmed it to do so. All my other banking apps work flawlessly. Just annoying. It’s a secondary account so I’ll put up with it til September but you need to realise millions test these new updates every year so makes no sense to block
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ZsaZsa Sixty
(@ZsaZsa60) reported
@HSBC_UK Getting on line banking set up is difficult. If there were some clear step by step instructions on your website it would save your agents a lot of time taking calls. I have a code but no key yet and the code is due to expire in a few days. If it expires I will give up.
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Justine Burrows
(@Justine_Burrows) reported
@chummingtonclub @HSBC_UK Having the same problem!
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Richard Mace
(@Rich_Mace) reported
@HSBC_UK Thank you. I've managed to get a workaround, but the root problem is an insecure website so you should definitely resolve it soon and look into why it wasn't renewed before expiring!
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Thomas Irvine
(@Irvine_TE) reported
so the @HSBC_UK app keeps crashing every time i open it, but never fear! i can access my account via the trusty ol' HSBC website! which requires a digital secure key! that i can only generate via the @HSBC_UK app! which keeps crashing every time i open it! 🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪
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Caroline stevens
(@cazwest1982) reported
@HSBC_UK hi my banking app is playing up saying can't connect to server?
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Tom Goldsmith
(@profpond5) reported
@HSBC_UK hi. Is there a general problem with online banking? Can't access my amounts on my phone currently. Thanks
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ZsaZsa Sixty
(@ZsaZsa60) reported
@HSBC_UK Thanks. I prefer a larger screen. My issue is there are no clear instructions on how to set up and get going. It would next to nothing to put this online and help reduce calls to the bank helpline enabling the HSBC staff's time to be put to better use.
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Eyal Arubas
(@Eyal_Ar) reported
@HSBC_UK Still waiting for it to arrive to the branch. Maybe you can help by sorting this out finally, and saving me the unnecessary trip by sending it to my correct address?