Hyperoptic outages and service status in Walton-on-Thames, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Walton-on-Thames, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Walton-on-Thames, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 2 months ago |
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Epsom
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 3 months ago |
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Hammersmith
|
Internet | 3 months ago |
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Southall
|
Internet | 3 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ells🦋 (@ells_afc) reported@FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? I’m watford and no service since 1am
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MazardsLtd (@MazardsLtd) reported@Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband
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Sam (Flower Girl) Jennings (@flowergirl_lon) reported@Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!
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Neil (@NRManc) reportedLogged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling
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Chris Murphy (@AggressiveCool) reported@Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.
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JO (@Iijo__9) reported@Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?
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RR (@Conquistadur) reported@JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.
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Damini (@Damini_ID) reportedMy WiFi is ruining my life. **** you hyperoptic!
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Jean-Paul Percival (@joyjppercival) reported@Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.
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BelLa (@BellaFelize) reported@EKOcasts @Hyperoptic you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever… Still incredibly annoying and they should do better as a company.