Hyperoptic outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent Hyperoptic outage reports came from the following cities: Hammersmith, Epsom, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	5 days ago
Epsom	Internet	7 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	1 month ago
Hammersmith	Internet	2 months ago
Southall	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Denis O'Regan (@TheDenisORegan) reported 3 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Denis O'Regan (@TheDenisORegan) reported 8 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Denis O'Regan (@TheDenisORegan) reported 13 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• 
  WhyIsItBuzzing (@BuzzingWhy) reported 26 minutes ago from Richmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 35 minutes ago from Hillingdon, England

  @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

• 
  Henry (@erossiniuk) reported 37 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 38 minutes ago from Hillingdon, England

  @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

• 
  Henry (@erossiniuk) reported 40 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  Henry (@erossiniuk) reported 44 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Dania (@dan_soe) reported 52 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Helmut Pflueger (@helmutpflueger) reported 56 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Denis O'Regan (@TheDenisORegan) reported 56 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 8 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Ash 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇼 (@theashrb) reported 10 minutes ago

  @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic

• 
  Liam Richards (@liam_richards) reported 14 minutes ago

  @KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.

• 
  M. (@mariucha77) reported 16 minutes ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!

• 
  Mer (@Choymer) reported 16 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 17 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Kullanari (@kullafox) reported 19 minutes ago

  @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 23 minutes ago

  the worst staff ever @Hyperoptic

• 
  ᴄᴍ. (@charliemensah) reported 24 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  narlie choller (@charlienoller_) reported 24 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month