Hyperoptic outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent Hyperoptic outage reports came from the following cities: Epsom, Hammersmith, and Southall.

City	Problem Type	Report Time
Epsom	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	1 month ago
Hammersmith	Internet	1 month ago
Southall	Internet	1 month ago
Hammersmith	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Denis O'Regan (@TheDenisORegan) reported 2 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Denis O'Regan (@TheDenisORegan) reported 21 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• 
  Dania (@dan_soe) reported 21 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Denis O'Regan (@TheDenisORegan) reported 25 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Denis O'Regan (@TheDenisORegan) reported 33 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• 
  Henry (@erossiniuk) reported 37 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Henry (@erossiniuk) reported 45 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  WhyIsItBuzzing (@BuzzingWhy) reported 46 minutes ago from Richmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

• 
  Helmut Pflueger (@helmutpflueger) reported 49 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Henry (@erossiniuk) reported 54 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 57 minutes ago from Hillingdon, England

  @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

• 
  Abhijit Majumdar (@AM_UK19BONG) reported 58 minutes ago from Hillingdon, England

  @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mer (@Choymer) reported 7 minutes ago

  @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

• 
  James Nicholls (@jamesjnicholls) reported 9 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 12 minutes ago

  @Hyperoptic you are down

• 
  Stu (@subzee_) reported 15 minutes ago

  Hyperoptic is down 👍

• 
  Sharon Murray (@SharonM68999167) reported 16 minutes ago

  @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

• 
  JollyLeaf (@Comik99) reported 19 minutes ago

  @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?

• 
  Siddhant patni (@RafaSidwolf) reported 21 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Janaka Abeywardhana (@janaka_a) reported 22 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Gunjan Arora (@gunjanarora001) reported 23 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  ᴄᴍ. (@charliemensah) reported 24 minutes ago

  @Hyperoptic CM3 area down?