Hyperoptic outages and service status in Walton-on-Thames, England
Service-wide status: Hyperoptic
No problems detected
If you are having issues, please submit a report below.
- Hyperoptic generated 0 outage signals in the last 24 hours around Walton-on-Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Latest local activity: Sep 21, 11:48 AM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Walton-on-Thames, England
Hyperoptic signals over the past 24 hours, with local activity from Walton-on-Thames, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Walton-on-Thames, England
The most recent Hyperoptic outage reports came from the following cities: Wembley, Southall, Hammersmith, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 7 days ago |
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Internet | 13 days ago |
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Internet | 2 months ago |
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Total Blackout | 3 months ago |
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Internet | 3 months ago |
Nearby cities with recent reports
Community Discussion
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Hyperoptic Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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NitroRVL ✪✪✪✪✪➎ (@NitroRVL) reported@MrRoflWaffles Hyperoptic is awful, go with any BT provider over it
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MazardsLtd (@MazardsLtd) reported@Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband
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Emerson (@ezan955) reported@ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.
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Lucy Ⓥ 🌱 (@lulu_veganx) reported@mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.
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Janaka Abeywardhana (@janaka_a) reported@notiyda @BeCoolBlinkie @theo Depends on the UK ISP. If all you can get is the likes of BT or Sky or Virgin then guess that's true. Hyperoptic do static for an extra charge. But you cannot get a block of 8. Also support is consumer. Custom router with port settings their end and troubleshoot is a **** show.
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Damini (@Damini_ID) reportedMy WiFi is ruining my life. **** you hyperoptic!
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DS♟️ (@Carefree_WDS) reported@jdnoscrubz @ryantegan @skytv Matter of fact is I’ve been with Sky 11 yrs never once rang me or my landlord to offer to install better wifi beyond what I had for the crazy price they offer. I was approached my Hyperoptic and liased with them with my landlords permission and just like that have better product
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M. (@mariucha77) reported@lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.
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MV (@d039043) reported@Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account
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Ash 🏴🇨🇼 (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic
Recent Hyperoptic reports in Walton-on-Thames, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Wembley: Internet
- Southall: Internet
- Hammersmith: Internet
- Kensington: Internet
- Hammersmith: Total Blackout
- Epsom: Internet
Hyperoptic detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (9 minutes) -
Detected:
Detection ended: (137 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (35 minutes) -
Detected:
Detection ended: (76 minutes) -
Detected:
Detection ended: (17 minutes)