Nationwide

Is Nationwide down in Tower Hamlets, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Tower Hamlets, Greater London, England 12/11/2024 00:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (23%)

    Transfer (23%)

  4. Website (12%)

    Website (12%)

  5. Login (11%)

    Login (11%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Nationwide outage reports came from the following cities: Newham, City of Westminster, Mitcham, Islington, Southwark, London, Walthamstow, Tottenham, Enfield Town, Richmond, Muswell Hill and Barking.

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City Problem Type Report Time
United KingdomNewham Mobile App
United KingdomCity of Westminster Transactions
United KingdomMitcham Transactions
United KingdomIslington Transactions
United KingdomSouthwark Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide There’s no point as you always blame us or some other issue. Had enough. It’s my money and I should be able to access it. It’s 2022 not 1822. I’m complaining to the ombudsman this time. You are leaving me unsafe and abandoned abroad. It’s disgusting.

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide and they all tell you something different. Most don't even read a few messages back to see what the conversation is about. Obvs not down to individual staff; it's a failure of training and management. Utterly shambolic. 2/2

  • SmoggyLondon VillainC (@SmoggyLondon) reported

    @AskNationwide @wesstreeting please read this thread. Im trying to help one of your constituents. Feel free to DM to telephone me.

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide anyone else having same issues with this excuse of a bank? Card not working, chip and pin not working. Cash machine not working. Always blame the customer. Sick of them. Moving banks when home.

  • anteggs49 anne pleberous (@anteggs49) reported

    @AskNationwide Sorry to say your latest ads are terrible 😞 If that guy says yeah one more time !

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide So turns out this tweet is a lie, it's just not possible to get meaningful support for Nationwide products through *any* digital comms medium. I've been trying for weeks. Plus, none of the staff know what's going on, each response is from a different rep 1/2

  • LuciferNetfliix 🕯️Sheri 🇺🇦 (@LuciferNetfliix) reported

    @AskNationwide Hi Dominika, The app was fine last night, all updates were installed automatically, this morning the tech prob notification pops up when i open the app, everything is as it should be except I cant access the app today, what should I do now?

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide No. Am done. You just lost £90K worth of accounts. Been a customer over 20 years. No more. Sick of being treated like an idiot.

  • Sadie2202 Annie Thomson (@Sadie2202) reported

    @AskNationwide I have done all this. Our only option is to go to Financial Ombudsman which will take time. Astounding that a huge company isn’t willing to listen or help. Would never recommend to anyone, it has been a nightmare

  • vicki_isitt Vicki (@vicki_isitt) reported

    @AskNationwide You don’t help first time buyers on shared ownership (as that’s all they can afford).