Nationwide

Is Nationwide down in Tower Hamlets, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Tower Hamlets, Greater London, England 05/14/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (14%)

    Website (14%)

  4. Login (11%)

    Login (11%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Dagenham, Enfield Town, Wood Green, Orpington, Golders Green, Wembley, Barking, Harrow, Lewisham, Newham, Tottenham, Bermondsey and Tower Hamlets.

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City Problem Type Report Time
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomDagenham Transactions
United KingdomEnfield Town Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CathiHickford Cathi (@CathiHickford) reported

    @AskNationwide Thank you I will. Is there a reason the website won't log in though? Everything else working fine so isn't my internet

  • ConnorB28 ⭐️⭐️ (@ConnorB28) reported

    @AskNationwide Hi, I just called you guys and you told me Visa is blocking a purchase I’m trying to make and to try again in 5 mins. It’s still not working, what shall I do?

  • ettolrahcb88 Charlotte Barker (@ettolrahcb88) reported

    @AskNationwide So no you don't have an answer then basically. I've tried on my phone, my personal computer and work laptop. They can't all not be working so I think it's your systems

  • jimich38 Jimmy (@jimich38) reported

    @AskNationwide good afternoon. Just checking whether there is currently a problem with your iOS app. On my iPhone 12 it just spins on the welcome page & does not open. This has been for the last 2 hrs. Thank you.

  • warrenbuckley Warren Buckley (@warrenbuckley) reported

    @AskNationwide The iPhone app stopped working and forever spins trying to login. On an iPhone 12 with iOS 15.1

  • a_millsonwheels Rob Mills (@a_millsonwheels) reported

    @AskNationwide Hi, no, I have been jumping through hoops regarding paperwork required and was told I would receive the necessary paperwork but never been made aware of a bereavement team. Any help appreciated...

  • kat187 Kathryn (@kat187) reported

    @AskNationwide I can’t access my online bank via the app today? Is there a known problem please? #nationwide

  • CathiHickford Cathi (@CathiHickford) reported

    @AskNationwide Please I really need to access my insurance documents

  • CathiHickford Cathi (@CathiHickford) reported

    @AskNationwide Maybe it's not actually me not knowing how to type an email and press a button and there is something wrong with your website if changing browsers, devices, clearing cache and cookies don't work and it still produce the 'whoops something went wrong please try later'? (1/2)

  • LarcombeKen Ken Larcombe (@LarcombeKen) reported

    @AskNationwide Hi can you tell me why you haven’t got something on the website about getting a new replacement card when it’s damaged you have lost or stolen but not damaged