Is Nationwide down in West Drayton, Greater London, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Nationwide
Nationwide is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near West Drayton, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Watford, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JB
(@NicStnj) reported
@AskNationwide When will the payment issues be solved?
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R.B
(@rodmanboyd) reported
@AskNationwide so, this payment issue has been going on since early morning -- is your "issue" going to impact me being paid tomorrow? It's pretty important
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Mark Dodds
(@Diddyman53) reported
@AskNationwide @PhilipSimons18 Hi I get an error when I click on the URL link you have supplied in the tweet: This is a 404 error, which means you've clicked on a bad link or entered an invalid URL.
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John
(@KeaneJohn69) reported
@PhilipSimons18 @AskNationwide Given the fact they don’t know what the problem is 8 hours later I’d hazard a guess tHat payments tomorrow might be affected unless they miraculously find the fault and rectify it. But it will be done as quickly as possible.
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Karen
(@KarenG4133) reported
@AskNationwide when will the payments issue be sorted?
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Paula Roberts
(@Pentreglaw) reported
@AskNationwide Your banking app tells me that I have a payment issue. No incoming or outgoing payment are being processed. What can i do to remedy this?
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David Abbott
(@TanneryMonk) reported
@AskNationwide Is there a problem with online banking - the site tells me that no money can be paid to my account from an outside account.
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Michael Morrisroe
(@mm04cjm) reported
@AskNationwide continue to keep people in the dark about the outage. I’m ok, but people access their salary, four days before Xmas. I have privately messaged them but no response. I for one will be moving my accounts and saving from them. Shocking service. They don’t care guys.
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Alex Dunnington
(@DunningtonAlex) reported
@AskNationwide @LinziReid2 Have you considered offering customers an explanation as to what caused the issue and why? It might reassure people you actually know how to solve it. Rather than just "we cannot accept payments" "there are delays"... like... yeah... no ****....
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Tony jackson
(@tonyhgv) reported
@AskNationwide Any idea when I can get access to the money that was transferred to my account over 6 hrs ago