Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
- The most common problems reported in this area mention Login.
- The most recent signal from this area was received Jul 3, 11:46 AM GMT+1.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Nationwide
Nationwide is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Drayton, England
The most recent Nationwide outage reports came from the following cities: Richmond, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond
|
Login | 2 days ago |
|
Slough
|
Mobile App | 2 months ago |
|
Twickenham
|
Login | 2 months ago |
|
Maidenhead
|
Transfer | 3 months ago |
|
Hounslow
|
Login | 4 months ago |
|
Hayes
|
Transactions | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Nationwide Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MARKAFN) reported@AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?
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Miguel Santos (@migsantox) reported@billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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Sheridan Birtwistle (@twwooer) reported@AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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lisa (@lisa98715214) reported@AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.
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Small School RETIRED Teacher🙋🏻♂️ (@SmallSchool_KS2) reported@benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?
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ESC Matt UK 🇬🇧 (@ESCMattUK) reported@AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money