Nationwide status: access issues and outage reports
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (27%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near West Drayton, England
The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 9 days ago |
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Login | 22 days ago |
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Transactions | 26 days ago |
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Mobile App | 1 month ago |
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Login | 1 month ago |
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Withdrawals | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Rufus Leatham (@xXrufusXx) reported@AskNationwide trying to make a purchase online and my pay in 3 option is being declined, I have plenty of funds in my account and have never been declined before..I have never defaulted on my finance payments so wondering if you’ve put a block on my account without telling me?
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Laura Kane (@laurakane_) reported@AskNationwide I've been trying to access your mortgage switching service - is it down all night?
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A I D E N W A L K E R 🇮🇨 (@AidenWa1ker) reported@AskNationwide Hi, I am completing a change of name form as I have got married. When I send it in the post I will be including the original marriage certificate. Do I also need to send my ID? As it doesn't state so on the website. It only states marriage certificate is required.
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Rosemary Roberts (@robertsroz) reported@AskNationwide ok how does my dad get his pin number to his card machine reset. At present he cannot access his money. He has tried phoning but out of hours now.
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Louise (@lg85uk) reported@AskNationwide is the secure message feature in online banking down? Tried sending a message but it’s asking me to use the chat function but there is no button for that
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Maddie (@EnviroMaddie) reported@AskNationwide I just completed a decision in principle but your site won’t show me the outcome. Pls advise on how to access the result. I have tried calling and the lines are closed. I have tried the chatbot and have received no reply. Thanks.
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chris bird (@chrisbird9) reported@AskNationwide still waiting opened current account last week I still can’t log into app just says check in a few days what login details do I actually need to be sent to me all I have had is the card and pin
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Colin Parker (@mrcolinparker) reported@AskNationwide Thanks Pauline. Tried that now. Same problem :(
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Damien (@damienjonoliver) reported@AskNationwide I was caught out by a telephone scam. Very convincing and worrying. The person I spoke to Friday after 5pm was supportive but no one else I've spoken to who could help has seemed that interested or empathetic. It's concerning Nationwide's Fraud Team won't even look into it.
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Colin Parker (@mrcolinparker) reported@AskNationwide Hello, is your website down? We are trying to complete a mortgage application and it repeatedly sticks halfway through (the "previous address" stage). All the best