Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
- Nationwide generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Nationwide
Nationwide is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Drayton, England
The most recent Nationwide outage reports came from the following cities: Slough, Twickenham, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
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Mobile App | 20 days ago |
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Login | 1 month ago |
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Transfer | 2 months ago |
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Login | 2 months ago |
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Transactions | 3 months ago |
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Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Phi (@PhiMorsou) reported@AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.
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Kieran Byng (@ISaveDolphins) reported@AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran
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OL (@LerryOwen) reportedHey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.
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Preye Ababaowei (@PAbabaowei) reported@AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.
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Soft Touch (@baghcat) reportedHey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)
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James Mesney (@j_mesney) reported@AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.
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TK (@tonykinsley) reported@AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?
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Kaarin (@Kaarin007) reported@AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide when will the faster payments card reader issue be fixed ?