Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 1 outage signal in the last 24 hours around Wanstead, including 1 direct report.
- The most common problems reported in this area mention Website, Transactions, and Login.
- The most recent signal from this area was received Jul 26, 8:58 PM GMT+1.
- Website (50%)
- Transactions (25%)
- Login (25%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wanstead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wanstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Nationwide
Nationwide is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wanstead, England
The most recent Nationwide outage reports came from the following cities: City of London, Hackney, Harringay, Woodford Green, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Login | 19 hours ago |
|
Hackney
|
Transactions | 3 days ago |
|
City of London
|
Website | 25 days ago |
|
Harringay
|
Website | 25 days ago |
|
Woodford Green
|
Transactions | 1 month ago |
|
Poplar
|
Mobile App | 2 months ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Wanstead, England
Latest outage, problems and issue reports in Wanstead and nearby locations:
-
Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
-
Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
-
Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
-
Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
Craig Spencer (@craigspencer1) reported from Stratford, England@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
-
Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
-
Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
-
Keighley West (@KeighleyWest) reported from Hackney, England@AskNationwide oh shock horror! App ain’t working!!
-
Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
-
Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
-
AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
-
Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
-
Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
-
sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
-
amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐮𝐧𝕩𝐪. (@uniiqverse) reported@santanderuk Issue is why are you not giving away money like your mate @AskNationwide
-
Michael Bolton (@MichaelBoltonA) reported@AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?
-
Jenny Smith (@GoodyActually) reportedI did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/
-
the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
-
the pompey pope (@thePompeyPope) reported@AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....
-
SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
-
Christopher Freeman (@cmdfreeman) reported@AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..
-
REALLY SCARY GUY📎 (@fucking_scary) reported@AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on
-
Ivor Harper (@ivor_park_fin) reported@VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.
-
George Brown (@gb62028) reported@AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u