Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (27%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: Fulham, London, City of London, Redhill and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Redhill |
Website | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tis I
(@ephemeralhype) reported
@Screwfix @AskNationwide after two weeks i’m still having problems trying to place orders using a nationwide card. As soon as it gets to the part where the order goes through it goes to a white square and doesn’t process. Yet works with the Barclay card I’ve got.
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Anne Lidwell
(@a_lidwell) reported
@rstar666 @AskNationwide @BBCNews So glad to see someone else asking about this. I have been having problems for a couple of months and was initially told it was just me. Have exchanged countless secure messages. Getting apologies now but no resolution. Having c card blocked today by IT error was last straw!
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John Brissenden 💙
(@johnbrissenden) reported
@AskNationwide Hello there. My credit card seems to have been blocked, and I can’t get through to customer service to sort it out. Can you help please?
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rstar666
(@rstar666) reported
@AskNationwide With all due respect your IT Team have been working on this issue for a month and still haven’t managed to resolve it - many customers are being impacted and have lost online access to credit card accounts. It’s far from ideal I agree and frankly unacceptable.
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rstar666
(@rstar666) reported
@a_lidwell @AskNationwide @BBCNews It’s unbelievable that an IT Issue which has been ongoing for a month impacting “some” customers has still not been resolved.
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Graham Hurley
(@graham_hurley) reported
@AskNationwide were there issues with direct debits on credit cards today. I don’t have a dd set up but one was tried and reversed on my account.
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WrathOfMyBombast
(@Stephen41792571) reported
@AskNationwide can you intervene to sort the issues with Lifestyle Services Group phone insurance website ? It's been a year and I'm still unable to register on their Nationwide-branded site. They clearly have IT issues that aren't being dealt with. Not good for your brand!
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Peter Williamson
(@Pwilliamson204) reported
@AskNationwide hi this morning I used an ATM to withdraw £10. A message came up on screen saying Your transaction has been declined please contact your bank. I have just managed to check my account now and the £10 has been deducted from my account. Help please.
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Mitchell Burack
(@BurackMitchell) reported
@AskNationwide Thank you for the quick response Kamara! Error message reads: "Sorry, we're unable to show you all your account info at the moment. This also means you're (you'll?) be unable to make payments from some accounts. We're working to get things back to normal as quickly as possible"
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לויד
(@couldbelloyd) reported
@AskNationwide answer dm, i've been with you nearly 3 years. you're responsible for my money therefore resolve the issue regarding these fraudstars. I want my money back 👍🏾