Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (55%)
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Website (26%)
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Transactions (6%)
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Login (6%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Poplar |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ian longstaffe
(@longy03) reported
@AskNationwide I applied online to switch 1 of my bank accounts to nationwide. However it has only opened an account, not switched. The online help says there was no request to switch. Just to open an account
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Howard Wootton🌹🏴☘️🇮🇪🌻🇺🇦
(@HowardWootton) reported
@AskNationwide Hi ,Trying to set up online banking on my iPad,but it keeps asking for pass number,so I get one,then refused and have to start again. I’ve now deleted the app and will stick to internet banking on my laptop which is so much easier to access. Sorry app hopeless.
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J
(@enrdmjayao) reported
@AskNationwide How long will a transfer take to go in please roughly? Have transferred money from an external banking provider's account to the Help to Buy.
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jake ☘️
(@mccajake) reported
@AskNationwide I’m currently in the process of changing a current account into a FlexStudent account, and about to “perform eligibility check”, but the “Continue” button isn’t working. any advice on how to fix it?
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Stu 🇪🇺🏴🇺🇦 ✈️
(@wxxec) reported
@AskNationwide @outeraquarius I’m suffering the same issues and it’s not as if your developer team haven’t had at least 4 months of betas in their possession for testing, in order to get ready for it … Amex, Barclaycard etc apps are all working fine 🙄
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Victoriana007
(@Victoriaholton) reported
@AskNationwide The call handler wasn't interested in which branch, even the disability issue - just said you need to go in tomorrow with ID to get some money. Retraining sorely needed. Especially as callers in this situation are often distressed. Shall I message you?
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PeeKay
(@peekay14) reported
@AskNationwide called the customer 'unhelpful' line and guess what, they have no knowledge of my complaint. They said they don't recommend that customers fill out the online form!! you couldn't make it up! so nothing has been done for over 3 weeks ... here to help... yeah right! 🤡
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John Firth
(@Jockfirth) reported
@AskNationwide been a loyal nationwide customer all my adult life. Mortgage payments to increase by 26% in the middle of a cost of living crisis #NoWords #flickdrummond
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PeeKay
(@peekay14) reported
@AskNationwide support?! Your support is a joke! The way you treat long term customers is a joke. I tweeted 3 weeks ago about an issue, told to raise online complaint & here we are, 3 weeks later & no reply, nothing. Nationwide doesn't care about it's customers, it cares only for their money
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Lavici.eth
(@LaviciNFT) reported
@MadMaxMel @AskNationwide I have the same problem. Apparently it’s a universal issue with nationwide at the moment. The dumbest oversight of all time but I don’t expect anything less from them!!