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Nationwide

Nationwide down? Current status and problems in Sutton, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map Near Sutton, England

The most recent Nationwide outage reports came from the following cities: City of London, London, Croydon, Newham, Tower Hamlets, Poplar, Hounslow, Hayes, Caterham, Kensington, and Worcester Park.

CityProblem TypeReport Time
City of London Website 4 hours ago
London Transactions 2 days ago
London Website 5 days ago
City of London Website 5 days ago
Croydon Transactions 7 days ago
Newham Login 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • melsbels5
    Mel C (@melsbels5) reported

    @AskNationwide hi, I would like to cancel a reoccurring visa payment please. Can you help with that? Mel

  • The_RichT
    Rich T (@The_RichT) reported

    @AskNationwide Hi, trying to remove an old online account but get an error each time I try. Used to be able to send you a message on my online banking but this feature has been removed!!? No branches close by/convenient to stop into...

  • NiGhT_HaWk_88
    Nicky Howells (@NiGhT_HaWk_88) reported

    @AskNationwide I've had 4 online transactions declined in the last 24hrs, 3 last night and then another one this morning but I'm unsure why as I had used my card yesterday lunch time with no problems. Is there a reason for this please?

  • The_RichT
    Rich T (@The_RichT) reported

    @AskNationwide Yep, 3 different devices and 2 different browsers on each one. "We are experiencing some technical difficulties" is what it says each and every time. Was on chat yesterday, but offered no help. Why has the messaging feature been removed, I used to use that to close accounts...

  • NiGhT_HaWk_88
    Nicky Howells (@NiGhT_HaWk_88) reported

    @AskNationwide I've tried calling regarding an issue with my bank account but the automated line said to call back in normal hours, can you help me with something that is fairly urgent please?

  • RobDeathofYouth
    Rob H (@RobDeathofYouth) reported

    @AskNationwide I'm trying to log into online banking via your website, but every time I attempt to log in, I get told there's a 'technical error'. When will the service be back up?

  • johneharvey
    john harvey (@johneharvey) reported

    @AskNationwide I’m able to access flex plus account and isa via the app, but visa credit only showing a current balance and, when I tap to see transactions it repeatedly states “timed out”. This is concerning as the stated debit balance is far higher than expected. Advise please

  • Mike4Eastleigh
    Mike Thornton (@Mike4Eastleigh) reported

    @AskNationwide Are you saying your Customer Service Assistant was wrong?

  • rob_j1987
    Rob Jones (@rob_j1987) reported

    @AskNationwide Have a savings account with you. Due to no longer having a Nationwide current account I can no longer access these funds via the app. How can I get access to my money considering my local branch has no counter service? Thanks

  • cam_ods
    Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported

    I give up on @AskNationwide ffs!!! All the time there ******* cash points are out of service!!!!! WORST BANK!!!!!