Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
- Transactions (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Nationwide outage reports came from the following cities: Croydon, Caterham, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Transactions | 19 days ago |
|
Caterham
|
Login | 1 month ago |
|
Worcester Park
|
Mobile App | 2 months ago |
|
Walton-on-Thames
|
Login | 3 months ago |
|
Fulham
|
Login | 3 months ago |
|
Redhill
|
Website | 4 months ago |
Community Discussion
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Julie (@JulieMelvinator) reported@AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??
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Just being myself (@Suzanne11649685) reported@AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?
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Mark Sowton (@SowtonMark) reported@AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.
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cni (@Claire11152715) reported@AskNationwide @wooshy90 It’s down look at all the reports !
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Teddy. C Youg (@TeddyYoug64898) reported@AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..
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Georgina Grimwood (@_GeorginaMG) reportedHey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.
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Joy Brooks (@JoyBrooks99) reported@AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported@AskNationwide trying to make payment to my catalogue and the funds are there but keeps declining. Do you know why this would be? (Any fake account offering help will be reported)
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kathleen reid (@independencekat) reported@AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.
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lou🍓 (@crashingoutlou) reported@AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?