Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Website | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| City of London |
Login | |
| City of London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ADP TILING
(@AdpTiling) reported
@AskNationwide Your webchat don't work either!! Appalling service how am I suppose to get my banking issues sorted ???
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@AskNationwide switching my direct debit/bill paying account from monzo to you. As saw switching offer and also I wasn't 100% happy with monzo anyway past couple years. Got my account info in text over weekend and some emails but no customer number. How do I sign into the app?
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Dave Smith
(@boredgeographer) reported
@AskNationwide Thank you for your help, I have just tried again and it has worked.
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Lynsey
(@lynzlynz82) reported
@AskNationwide I’m trying to download your app on to my iPhone but it just swirls round and never downloads? Are you aware of any issues pls?
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fredabing
(@fredabing) reported
@AskNationwide Cirencester has the absolute worst customer service I have ever experienced. Thoroughly useless staff moaning about having to do their job. Zero effort
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bluemoonpete
(@bluemoonpete) reported
@AskNationwide Just wanted to say what wonderful service by your mortgage team this morning. A fab lady, unfortunately I didn’t get her name, helped me and was so incredibly good 👏👏👏 #greatcustomerservice #brilliant #happycustomer
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Jack (I have Impersonators)
(@YSzipbanned) reported
@AskNationwide Hey! I cant view any pending transactions. Just get faced with the error message. There is a red exclamation mark on my screen and underneath in bold it says "We couldn't load your pending transactions" Underneath this in small print it says "There seems to be a problem 1/2
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@AskNationwide My account opened yesterday I'm assuming as that's when I got my bank account details. But the switch is delayed until 2nd week of November to avoid dates direct debits are due. Hopefully by next week I can access and transfer some money from main bank
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JW 🇬🇧
(@littlemissj74) reported
@AskNationwide I want to close my Cash Builder account and transfer the funds to my Instant Access Saver. Can I do this online or via app? Thank you
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Lynda Rayson
(@LyndieLou100) reported
@AskNationwide absolutely raging spent 22 minutes trying to get through because my card is blocked only to be cut off! Fuming sort this please as o can’t use my new card . You push us to online etc and you can’t deliver a decent service 😡😡