Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 03/24/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Poplar, City of London, Hounslow, Hayes, Caterham, Kensington, Worcester Park, City of Westminster and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomPoplar Transactions
United KingdomCity of London Mobile App
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide I'm done with @AskNationwide. I'm going to get over my cancer, get back up on my feet physically, emotionally &financially. When I get there, I will leave Nationwide. You have been no help to me whatsoever in my time of need.

  • AndrewRodgers_ 𝔸𝕟𝕕𝕣𝕖𝕨 𝔾. ℝ𝕠𝕕𝕘𝕖𝕣𝕤 (@AndrewRodgers_) reported

    Very unhappy customer today! Requested current account switch from @tescobankhelp to @AskNationwide only to find out #TescoBank are closing all current accounts anyway and my request was cancelled. I now need to go through the whole process again, which is just not good enough!

  • AmberValleyInfo Amber Valley (@AmberValleyInfo) reported

    @AskNationwide Got through on my fourth attempt and your home insurance costs are up 10% on last year - think this is one customer you'll be losing :(

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    30+ yrs of being a loyal customer & vocal champion of @AskNationwide @NationwidePress - I realise now they are just like all the other financial institutions on this planet. Despite their adverts, they're not there for their customers.

  • chlosimmons Chloe Simmons (@chlosimmons) reported

    @AskNationwide feeling disappointed with Nationwide, how can a revised statement following a change of address take 3 working days? And they promote online banking as being faster....

  • F33LSLIKEFUN abby🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@F33LSLIKEFUN) reported

    @AskNationwide fix your mobile banking app and get rid of card readers

  • perks0fsue 🌼🌼🌼 (@perks0fsue) reported

    @AskNationwide hey it won’t let me report my card lost , as I lost it . I can’t find it on the banking app I can view the account but to report it lost I can’t find it on there please help me

  • edent Terence Eden (@edent) reported

    @AskNationwide not sure I understand. It's the mobile payment service. I want to sign up on my mobile. Is that possible?

  • ISOPSteve Steve Craig (@ISOPSteve) reported

    @AskNationwide No links. Just says there is a problem with your ISA transfer request, please call within the next 5 working days on 0800 4643032 between 9am-7pm mon/fri 9am-12pm Sat. Seems legit?

  • StevenStorey007 Steven Storey (@StevenStorey007) reported

    @AskNationwide, couldn’t your phone lines detect whether lines are open before putting you through security? Quite a faff digging out all the references you ask for only to be told to call back during “normal working hours”, which I guess means 9-5 but who knows?!