Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (23%)
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Login (19%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: London and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| City of London |
Login | |
| City of London |
Login | |
| London |
Website | |
| City of London |
Transactions | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@KellyJayne1987) reported
Applying telephone service from @AskNationwide. Constantly being charged fees for an overdraft that’s non existent and transferred around the houses when I want to speak to someone to have issue resolved. 1.5hrs later and have not yet spoken to a competent human..
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Sam
(@SpreadTWord_Sam) reported
@AskNationwide Would a delay in pending payments appearing also include an error of taking money out that isnt there, such as a direct debit? As normally, if there is not enough for it, you dont take it, or return it, or I get a text, and is shown on statement.
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Cloudstrife
(@Cloudst93570413) reported
@AskNationwide Hi, I tried to make a payment to Tesco Mobile two days, but it didn't go through as my card wasn't authorised according to their website. But now according to my account there is 3 identical payments pending to Tesco Mobile. Is it possible to cancel these?
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Keighley West
(@KeighleyWest) reported
Surprise surprise!! @AskNationwide card payments not working AGAIN!!
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Twirl on that! 🍑
(@st4phend) reported
@AskNationwide I’ve had a pending transaction on my account for four days now from Uber. They’ve said they have voided this and I have to speak to my bank. Can you help?
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Kayleigh Boyle
(@kayleighxc) reported
@AskNationwide my dad (pensioner) gets paid today… he has been to 2 different machines 3x to withdraw his money to be told they cannot access his bank! I have covid and need to isolate and have no way of helping him! When is this going to be sorted?!
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MrFallick
(@MrFallickPE) reported
@AskNationwide This number couldn’t help me. Need to call back at 8am.
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Basil
(@wasgon1) reported
@AskNationwide my phone has been stolen on holiday and I’ve tried to tell your team by phone call but they’ve just transferred me to the main switchboard 3 times. I’ve not been able to get through and notify you of any risk of fraud. Please help
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Ian Rushforth 🏴
(@rushdoo_ian) reported
@AskNationwide I was last in America (Florida) in 2019. At that time, and previous years, #ApplePay did not work in the USA (even although it should have). Has the issue been fixed? Can a UK iPhone user use Apple Pay in the USA? @AppleSupport
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Ruth Ellis
(@ruthiexcx) reported
@AskNationwide I have submitted a further complaint via the link you have sent. Following the disaster that occurred yesterday, I would have presumed to have had a response. I have never had such poor service from a mortgage company in my life!