Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 12/25/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomCity of London Login
United KingdomCity of London Login

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Philbeatles Philbeatles (@Philbeatles) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Labour would give tax-payers money direct to the energy companies. Why not buy the energy companies and run them as a service?

  • dio_five Frankie Five Angels (@dio_five) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour What an awful tweet! People have been going to banks for hundreds of years asking for financial help - it's why banks exist - you total numpty!

  • krish72 Krish (@krish72) reported

    @AskNationwide since Friday "We have a technical problem and are doing our best to fix it. Please try again later." always happens at the end of setting up and paying a new payee from my FlexDirect a/c. I've tried daily, following every step precisely (including card reader).

  • PeterMaLondon Peter Manning (@PeterMaLondon) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour It wouldn't save me anything as I've already had to fix at an amount way in excess of the current cap to avoid financial ruin this winter.

  • andrewjoy1701 Andrew J (@andrewjoy1701) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour The problem is it’s not enough. We need to spend the money on nationalisation of energy water phone and mail to stop this corporate greed. They are ripping off the British people what use is all this money when the country collapses

  • KurtWallanderuk Kurt_WallanderUK 🇬🇧 ✡️ 🇺🇸 (@KurtWallanderuk) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Why the heck do you keep saying things you are going to do or help with when you CAN'T!!!????

  • Johnsmi00943126 John smith (@Johnsmi00943126) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour As welcome as it is to hear this the problem is you're not in power. So whatever you 'would' do is meaningless

  • ArthurCrown5 Simon Rowe (@ArthurCrown5) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Well.. went to Nationwide to CLOSE a Treasurer's Trust Account at Swindon's request. Barclays may host the Trust which will apply to the Charities' Commission to aid homeless people in Slough. Don't BANK on Nationwide (or Keir Starmer) to help the poorest, homeless or rootless ?

  • JanRadovic Jan Radović 💙 (@JanRadovic) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour If you REALLY wanted to help the electorate, you would be demanding re-nationalisation instead of this pathetic, meaningless, unhelpful drivel. Even your soundbites are dull, and carry no authority or real concern whatsoever. Cross the floor where you belong. #RedTory

  • marksmi60533366 mark smith (@marksmi60533366) reported

    @Keir_Starmer @AskNationwide @Heidi_Labour Sick of hearing what you would do if in power, do something now, do something for working people, stand with them, stop bowing to your pay masters, your weak