Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (28%)
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Login (15%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: Poplar, City of London, London, Hounslow, Kingston upon Thames and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Saunders
(@Natalie36977687) reported
@AskNationwide please tell me why my DD payment to my mortgage provider was bounced back to me on 4th Jan? I know you had issue with incoming payments but were outgoings from Nationwide accounts delayed too? Sorry for Q but your help lines are useless.
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Graham McLeish
(@g_mc2012) reported
How difficult do you want to make it for existing customers to call you @AskNationwide ? Tried 5 times now ! Looks like you’re trying to turn customers away not help them.
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Ray Reid
(@munkeetwit) reported
@AskNationwide The answer via chat was we cannot tell you who's account that is over chat... Useful. Ta! Just changed it so it shows a name not a number that only you have access to decode.
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katie
(@khlrosie2012) reported
@AskNationwide @GrahamWilson999 He shouldn't have to "raise a complaint" you should be automatically giving all your customers compensation for this, waiving all bounced bill charges and really bending over backwards to fix the issue and compensate customers!!!!
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Drantley Gicks
(@Drantleygicks) reported
Hi @AskNationwide , I'm having some problems logging into the app for the last 24hrs. Just spinning on the talking to the bank bit. Any issues on your side?
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Corrina Allcock
(@catchacowboy) reported
@AskNationwide Hi, is the mobile app experiencing issues because it won’t let me transfer money between my Nationwide accounts.
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🦔Herbie The Hedgie
(@HerbieHedgie) reported
@independencekat @jessyjensen @AskNationwide Sadly Herbie died. He was all set for hibernation (hedgehog house in the garden), he turned up 1 evening 1 of eyes was completely shut & he could barely see out of the other. The RSPCA were brilliant & got him to a vet he had eaten rat poison so had to put down. 😢
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~
(@monstrousfemme) reported
@AskNationwide Your customer service rep just hung up on me before I'd even said anything. Is this how you do customer service? Fobbing us off and hanging up on us until we go public?
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Michael Bates
(@MichaelBates72) reported
@AskNationwide Yes, tried to complete online as that would be the simple option, but no luck and it is extremely annoying to be cut off after waiting so long with that awful muzak.
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richie hughes
(@gadgetman73) reported
@AskNationwide When are you going to be honest and admit there is still a problem?