Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 03/27/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Tower Hamlets, London, Poplar, City of London, Hounslow, Hayes, Caterham, Kensington, Worcester Park, City of Westminster and Walton-on-Thames.

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City Problem Type Report Time
United KingdomTower Hamlets Mobile App
United KingdomLondon Website
United KingdomPoplar Transactions
United KingdomCity of London Mobile App
United KingdomHounslow Login
United KingdomHayes Transactions

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ArianeFortin Ariane Fortin (@ArianeFortin) reported

    @AskNationwide Hi, we just switched from RBS to Nationwide and already have problems - not being able to speak to anyone without waiting for 2 hours on phone before being cut off twice and having to go to branch and now switch Standing Orders set up in Double please help #nationwide

  • jasonc19833 jason (@jasonc19833) reported

    As usual @AskNationwide don't care about there customers, I noticed Barclays and Lloyds are working but not nationwide there customers can just wait

  • NGONIE__ NGONIE (@NGONIE__) reported

    @AskNationwide yo what’s happening with the app. I’m tryna use my money tonight and the apps down . What’s going on

  • JennyGill15 Jenny (@JennyGill15) reported

    @AskNationwide how soon before my current fixed rate mortgage ends can I fix onto another deal? My current one ends in January I think

  • joyccook Joy Cook (@joyccook) reported

    @jasonc19833 @AskNationwide Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. unitech_support on Insta for help and they did wonderfully well.

  • teh_c Chris (@teh_c) reported

    @AskNationwide How do I turn off your “additional protection” checks when using my card online? The service is down and offline at the moment and I can’t use my card.

  • atreeonhill atreeonhill (@atreeonhill) reported

    @AskNationwide The transactions need to be in a computer readable format (csv). This specific format is required so it can be imported into excel/access or any other computer application. PDF won't work because it is not formatted in a computer readable way. Any alternatives @AskNationwide ?

  • KaiffeT Kaiffe Turner (@KaiffeT) reported

    @AskNationwide What happened to Start to Save? I can’t find it on your website anymore.

  • OurGatesAreOpen Muhammad UK (@OurGatesAreOpen) reported

    @MolloySeany @AskNationwide I'm in the same situation. Not only that, I only joined Nationwide on the promise of a reward which they never delivered. A terrible authoritarian bank who I will be telling everybody not to do business with from now on.

  • ReeTw33t Ree S (@ReeTw33t) reported

    @AskNationwide DON'T bank with Nationwide. Switch service guarantee ignored, didn't happen seamlessly in 7 working days. Nothing but poor service & issues since. Complaints team haven't been back in touch either breaching FOS guidelines.