Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 01/12/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, Redhill, City of Westminster and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomCity of London Login

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mccajake jake ☘️ (@mccajake) reported

    @AskNationwide I’m currently in the process of changing a current account into a FlexStudent account, and about to “perform eligibility check”, but the “Continue” button isn’t working. any advice on how to fix it?

  • daniel_howick Daniel Howick (@daniel_howick) reported

    Dear @JustEatUK and @AskNationwide, my partner’s JustEat account was hacked and a fraudulent purchase was made, much to her horror. Nationwide says, this is a problem for JustEat; JustEat says it’s Nationwide’s problem. Either of you want to step up and help get her money back?

  • alexbarb49 Alex Barber (@alexbarb49) reported

    @AskNationwide I’m disgusted by the lack of customer service from the mortgage works. The staff refusal to escalate my call, all you get is computer says no.

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported

    @AskNationwide Thanks - different WiFi network seems to solve it. It’s very slow (45 seconds to create secure connection) but at least it’s working.

  • Marina1330 Marina Wallis (@Marina1330) reported

    @AskNationwide We have done that and they could not help

  • LeeGage2 Lee Gage (@LeeGage2) reported

    @AskNationwide I can see the link but I can't see webcam link. I didn't bring my login details

  • NigelCharlton Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported from Bridlington, England

    @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

  • wombat3024 William B-J (@wombat3024) reported

    @AskNationwide You absolutely have to be joking with this tweet. We have been given nothing but obstructive behaviour, lies and incompetence since I started the procedure to close my late mother's account and access the money. You are deliberately holding on to MY money to increase your profits

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @MadMaxMel @AskNationwide I have the same problem. Apparently it’s a universal issue with nationwide at the moment. The dumbest oversight of all time but I don’t expect anything less from them!!

  • LeeGage2 Lee Gage (@LeeGage2) reported

    @AskNationwide Selina I haven't got phone access I'm on the nile with WiFi only how can I web chat I can't see a link to it