Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 03/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Caterham, Kensington, Worcester Park, London, Poplar, Hounslow, City of London, City of Westminster, Walton-on-Thames and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham Login
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PennyPencils123 Penny Pencil & Books ✏️ 📚 (@PennyPencils123) reported

    @AskNationwide Hi! I can't visit your website or mobile app - it's inaccessible at the moment.. It keeps saying that it's too long to respond.. I've tried accessing from different computers.. other online banks are available without issues..

  • SamanthaWalsh76 The Non-Mum Network (@SamanthaWalsh76) reported

    @AskNationwide Hi there, I transferred £ to a newly-closed account in error on 29/09 and it’s still not been returned - how do I follow up with this pls?

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @AskNationwide - I’ve sent you a DM - looks like scammers are working again. I’m receiving txts re blocked credit card, a transaction today at 11.02 (untrue) and a recommendation to call an 0800 number - not done it. Heyho!

  • PennyPencils123 Penny Pencil & Books ✏️ 📚 (@PennyPencils123) reported

    @AskNationwide Morning! I'm unable to access mobile app nor online banking this morning.. are there any issues following yesterdays AWS outage? Thank you..

  • M95754861557 MattH (@M95754861557) reported

    @JLP_officialxxx @AskNationwide I'm no expert but might they put a CIFAS marker by your name (and anyone they think you are linked to) making it difficult to bank elsewhere? I would cooperate then close it and tell them to **** off.

  • No_name_on_twit Nope (@No_name_on_twit) reported

    @AskNationwide This is just not true. We called the branch and were told that if she goes there they can only set up a call with the number you gave They cannot help with mortgages direct.

  • omletteprincess danielle sarah (@omletteprincess) reported

    @AskNationwide hi - why is it so hard to sign into the app / for past month just keeps buffering - sometimes I wait ages to sign in - other times I just give up - is something wrong? I have a Lloyds app and don’t experience the same

  • Xynthymr Xynthymr (@Xynthymr) reported

    Hi @MartinSLewis, For context: I wanted to pay £100 cash into my gf's account to help her cover an unexpected bill. It was a one-off. I had all the necessary info (Account Number, Sort Code etc), but #Nationwide said I could only do it if I possessed her card. 🙄 @AskNationwide

  • hatetorycuts 💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported

    Hi @AskNationwide Is there truth to the rumour that you're going to be given power to spy on older people's bank accounts? Please let me know in advance so can move to another bank who don't support such an invasion of privacy

  • No_name_on_twit Nope (@No_name_on_twit) reported

    @AskNationwide my daughter is trying to arrange a mortgage with Nationwide. It’s taking too long (4 weeks so far!) they keep telling her there is a problem with the IT system. I think someone has screwed up. Should she go elsewhere for her mortgage? 1/2