Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 11/27/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (24%)

    Website (24%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomCity of London Website
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Mobile App

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • barryj2745 barry whelan (@barryj2745) reported

    @AskNationwide today I tried to make a one off payment from my flex basic account after twice inputting all the correct details was twice told there was an error, so I had to go to a post office to sort it. Card working ok. Do flex basic not allow 1 off payments

  • shesamonster Hannah O 👻 (@shesamonster) reported

    @AskNationwide Hi! My bank card has been acting up, sometimes not working when trying to use contactless & today was showing as invalid/unable to read when trying to use it. How can I get a replacement card? I can only see the option to report lost/stolen, not damaged. Thanks!

  • Michael57055027 Michael (@Michael57055027) reported

    @blancmarc20 @AskNationwide @DianaAward Just more high positions to help cover up and silence anyone attacking minorities groups for any crimes committed.

  • scotym Scotty McFarland (@scotym) reported

    @AskNationwide been on hold for nearly 10 mins. Is there an issue?

  • ZionHmm Nick (@ZionHmm) reported

    @AskNationwide need help, money has been sent to me but under the wrong name, I have the ARN trace number

  • sophiesawtell86 Sophie (@sophiesawtell86) reported

    @AskNationwide my banking app doesn’t seem to be working and I’m struggling to pay money… says there’s a technical issue but no service issues, can you help?

  • masterhotfuzz Richard Scott (@masterhotfuzz) reported

    It's sad that it's taken @AskNationwide 1 day to destroy a reputation that they had built with me for 10 years. Just shocking how bad their customer service has gotten lately. Time to look elsewhere.

  • CharmaineAyden Charmaine Ayden (@CharmaineAyden) reported

    @AskNationwide Still nothing and receiving the same error 😭

  • TCG40157415 T G (@TCG40157415) reported

    @AskNationwide 1/2 Thanks for reply. Having had my entire education destroyed by bullying & nothing done, when it happened to my children, it was impossible to get the schools to address it. It took my daughter been threatened to be stabbed for me to intervene & police actually dealing with it

  • Mummydrinkstea Jen Ambler (@Mummydrinkstea) reported

    @AskNationwide my elderly mother had her creditcard stolen, cancelled it, now continually receiving demands to pay what was spent on it fraudulently. No one has responded to her letters. It’s very stressful please help.