Is Nationwide down in Sutton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (59%)
-
Website (21%)
-
Login (10%)
-
Transactions (7%)
-
Transfer (3%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Poplar |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
-
Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Stan Roux
(@StanRoux) reported
@AskNationwide Dear Nationwide, if another Nationwide customer transfers funds to me, is it not possible to display their name on my statement? Presently it shows their sort code and account number?
-
capturetheloss
(@capturetheloss) reported
@AskNationwide hi i transfered money into savings account but the money isn't showing on the itemised list. Can you help please
-
Briley Habib
(@Map_Addict) reported
@AskNationwide Do you think this might be the bigger issue with elderly people and the internet
-
Stacey Wright
(@wright_stacey1) reported
@AskNationwide are there any known issues with the banking app? I am having to download it every time I want to use it.
-
Tommy T
(@tommythesausage) reported
@AskNationwide It’s a PC. I typed your address directly into the browser. I was able to log in entering the pass number, it’s just when I try to update my details.
-
Chris Hampson 💙
(@Bonzo1805) reported
@AskNationwide Poor reply from Nationwide. No help from Nationwide because it was a contactless payment with no receipt offered. No help from NCP. I’m stuck in the middle. Memo to self. No contactless payments and consideration to close all my Nationwide accounts. Disappointing customer care.
-
Chris Hampson 💙
(@Bonzo1805) reported
@AskNationwide NCP not picking up the phone, answering tweets, or answering their website message service. I’m more disappointed with Nationwide and lack of cover. I thought being a FlexPlus customer I would get more help and support. Thinking of closing all my Nationwide accounts now.
-
Katy Warburton 🦖
(@katywarburton) reported
@AskNationwide I reported an unauthorised pending transaction on my account yesterday and have heard nothing back. The money has now cleared but it was *NOT authorised*. Can someone help please? I can't afford to lose this money. Thanks.
-
JanE
(@JanineElson) reported
@AskNationwide appalling appalling customer service . Just who is charge of this organisation.
-
Zakaria Mahmud
(@zmahmud17) reported
@AskNationwide Hi kerry thanks for your help. I already checked my account and money has been debited from my account. I'm coming back to UK on Friday, is it okay to report it then.