Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (29%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Feltham, Lewisham, Newham, Bermondsey, Tower Hamlets, Redhill, Poplar, Southwark and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Transactions | |
| Feltham |
Login | |
| London |
Login | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Broooooon
(@richiebrwn) reported
@AskNationwide is it possible to get a Help to Buy ISA closing statement in branch? Our solicitor has just received the necessary paperwork to process the sale but it needs to conclude by Monday and this is the final piece we need.
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Liam
(@Liamjtarr) reported
@AskNationwide Ask your manager to call me asap please. Ive wasted hours of time calling your customer service team. What sort of customer service team cant speak to the general public?
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OftenPure
(@oftenpure) reported
@AskNationwide I had a flex account which I switched to starling then I made a flex direct account and the app and website still show I've been a member for 4 months so does that mean when I switch my barclays account I'll get £100 or £125?
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Chris Puttick
(@putt1ck) reported
@AskNationwide Please advise where I complain, formally; I will expect an expert-level response to why you cannot support browsers on Linux but you can support those same browsers running on Mac, Windows and Android
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Anna 🐝🔴⚽️
(@4shaann) reported
@AskNationwide How do I do that. Getting into contact with anyone is impossible. I don’t have time to be on hold for an hour at a time I work full time
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Sarah Cholwill
(@SarahCholwill) reported
@AskNationwide I just wanted to say what excellent service I received this week in your Norwich branch. The man who served me went out of his way to help even though the branch was very busy.
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Carisa
(@carisamcoley) reported
Last night I got scammed by someone purporting to be @Hermesparcels. They were SO slick but as soon as I realised I contacted @AskNationwide who were brilliant. No money lost and my account protected. Fab customer service from Rita who answered my call. Thanks @AskNatureTweets
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Shardae Grenfell
(@shar_daze_) reported
@AskNationwide Thanks for the reply! I forgot to add that since I’ve been out of the country for a while, with a new phone number, I can’t access my account online - I’ve forgotten the login details and it’s all linked to my old U.K. number
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Rob Healiss
(@RobHealiss) reported
@AskNationwide Thanks for the speedy response - if it doesn't arrive tomorrow, which will be the 5th working day, is there anything I can do?
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Liam
(@Liamjtarr) reported
@AskNationwide The forward trace was logged by NatWest to contact you. I have a reference for this but their problem is that nationwide is not responding. 7 phone calls and I still cant reach your fwrd tracing team on the phone. They need to call me before 4pm. Its an absolute joke.