Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 12/13/2024 14:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Transfer (22%)

    Transfer (22%)

  4. Website (12%)

    Website (12%)

  5. Login (12%)

    Login (12%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Newham, City of Westminster, Mitcham, Southwark, London, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Mobile App
United KingdomCity of Westminster Transactions
United KingdomMitcham Transactions
United KingdomSouthwark Website
United KingdomLondon Website
United KingdomLondon Transfer

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • alsahab The Wolf King (@alsahab) reported

    @AskNationwide did you solve the downtime issues, still unable to send the money?

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

  • GavinCorrigan Gavin Corrigan (@GavinCorrigan) reported

    @Roguexx @AskNationwide It’s killer right, hopefully the issue is resolved over night but the fear is real if it isn’t.

  • Boyzie_32 Boyzie (@Boyzie_32) reported

    @AskNationwide if my wage is delayed tomorrow, nationwide will be charged for all the delayed payments I will be receiving! Get your **** together and get everyone back online it’s Xmas ffs.

  • TheDobba Mr White (@TheDobba) reported

    Why no tweets today explaining (apologising for) the ongoing payments problem @AskNationwide ? Regular updates would be useful and good customer service

  • chrisshep1982 Chris (@chrisshep1982) reported

    @AskNationwide my salary is paid into my account tonight, guessing it won’t be paid in and Xmas is pretty much ruined. I have my DDs & payments queued to go out, they need my salary in. So how about you give us tangible answer & timeframe. Pointing to a website isn’t help

  • ee_sh_a Esh (@ee_sh_a) reported

    @AskNationwide so I made a transfer to cover a bill this morning and it still hasn’t been received. now the bill has fallen into late payment because of this delay!!!! When will the payments reach the destination as this is now causing financial issues?

  • McWaz23 Nicola Mc (@McWaz23) reported

    @AskNationwide if the payment situation is not sorted by tonight I am going to be without my Christmas shop delivery & as of 10am tomorrow morning I am going to be without gas and electricity as unable to access my wages to top up! WHAT IS GOING ON!? No generic responses here✋🏻

  • mjha001 mel (@mjha001) reported

    @AskNationwide You're currently causing the challenging times. I'm sure I'm not the only one now worrying that money due into an account on Christmas Eve is going to be affected by whatever is causing your problems, this time. It's not good enough really, is it?

  • BalticBlues Bluenose (@BalticBlues) reported

    @AskNationwide @allyshacrow A collective customer complaint should made here and compensation to affected customers. This not good enough.