Is Nationwide down in Sutton, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Caterham, Kensington, Worcester Park, Poplar, City of London, City of Westminster and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Caterham |
Login | |
| Kensington |
Login | |
| Kensington |
Withdrawals |
Community Discussion
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bearded Wonder
(@MeBeardedWonder) reported
@maisiealicelake @AskNationwide That is shocking .. just escalate and don't accept a poor service
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Bearded Wonder
(@MeBeardedWonder) reported
@xinfinitehopex @AskNationwide just do it by month and redact it if you need ... you will be waiting for ever with customer services
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Christian I'Anson
(@cia262) reported
@IANSONPJ @AskNationwide Thanks. Not looking for cheapest. Looking for service!
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Grace Snow
(@gracesnow) reported
Honestly the mortgage-valuation-independentSurveyor back n forth process is so broken With only my basic project management experience I can see so many opportunities for @AskNationwide to improve their own processes and save so much wasted money and time
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Nicola hughes
(@mollysmummy007) reported
@AskNationwide been on hold for 14 minutes, very poor service. Keeps telling me i will be answered shortly but that is simply untrue. I want to raise 3 transaction disputes which cannot be done online. This is such poor service and please do not trot out the old “covid” excuse🙄
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Imogen
(@ImogenDunn) reported
@AskNationwide I’ve received a text about a payment I don’t recognise. Please could you help?
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cherylin Fiona 💙
(@StroppyLRH) reported
@AskNationwide I've tried that. One of your colleagues has already suggested it. It is not working.
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InfiniteHope/Caitlin
(@xinfinitehopex) reported
@AskNationwide hi I am trying to get a statement from 27th april to today for my solicitor.. whenever i download the file it doesnt show my details ie. Name and address. I do the date ranges and such but details arent on there.. can you help?
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Eve Dixon
(@eviedix) reported
@AskNationwide @ShipInnTresaith help! I’m staying in Tresaith and urgently need to make a payment from my NW account but can’t without the plastic card reader. Apparently they are universal…anyone have one near Tresaith that I can borrow please?!