Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Website, Login, and Transfer.
- Website (33%)
- Login (33%)
- Transfer (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sutton, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, England
The most recent Nationwide outage reports came from the following cities: Croydon, Dorking, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Login | 26 days ago |
|
Dorking
|
Transfer | 28 days ago |
|
Mitcham
|
Website | 28 days ago |
|
Richmond
|
Login | 3 months ago |
|
Wandsworth
|
Login | 5 months ago |
|
Wandsworth
|
Website | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported@AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.
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Jon B (@ozzybn1989) reported@AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.
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REALLY SCARY GUY📎 (@fucking_scary) reported@AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on
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smiggs741 (@smiggyfox) reported@NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service
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Jonny Curran (@Joni_marling) reported@AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.
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Tommybhoy79🍀🏴⚽ (@ruchillbhoy79) reportedOn hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡
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Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
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william (@willyamhobbs) reported@MattyCanPic @AskNationwide I am also having this problem
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Premier League tour (@IAmtheRedeemer) reportedThe new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement