Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 11/29/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomCity of London Transactions
United KingdomCity of London Website
United KingdomPoplar Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide I've tried both. On my phone and on the website, my application is on my applications page but says incomplete. When I go to complete it I'm getting a service unavailable error.

  • markkinga Mark King (@markkinga) reported

    @AskNationwide Im getting this? We’re unable to check the payee details you entered due to an unexpected technical error. Please try again later. If you continue with your payment, we may not be able to recover the funds if they go to the wrong account.

  • SylviaNorthS evie (@SylviaNorthS) reported

    @AskNationwide Thank you. Please consider making this available via internet banking as not everyone can make to their local branch during working hours or wait up to 10 days for it to be sent via post.

  • SkillsandLabour Skills & Labour (@SkillsandLabour) reported

    @AskNationwide No reply. This is more than a personal matter. The whole point of the govt help was to get the country back on its feet. I’m earning more than before Covid and haven’t defaulted, but computer doesn’t even verify reason for drop in income 20-21

  • MrsO_007 ChristieLou Owen (@MrsO_007) reported

    @AskNationwide absolutely useless wldnt stop a transaction, no help or protection at all.

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide called up and the woman on the phone quite frankly had no idea what she was doing and didn't understand what the issue was, she tried to put me through to sales but instead kicked me back to the main options menu where I'd already sat for 20+ mins!

  • Liam65945354 liam3690 (@Liam65945354) reported

    @AskNationwide I was wondering if you could get back to me about a problem I’m having. I got a refund a while ago and it still hasn’t came through… I’ve emailed the original client and they have stated that it’s all done on their end, so I’d like to know what’s happened

  • CTanswell_ Courtney (@CTanswell_) reported

    @AskNationwide hi, I closed my Help To Buy ISA with you yesterday. When will I get my closing statement?

  • eilidhsmummy180 laura nocker (@eilidhsmummy180) reported

    @AskNationwide are you having issues with systems not updating? Daughter's benefit not came in, others in same situation and we all bank with you!

  • PhoenixEvolve The Phoenix (@PhoenixEvolve) reported

    I questioned @AskNationwide about their donations to Stonewall. They, like #Halifax , went down the cancel your account route. So I have. I'm not playing their **** adjacent games anymore. Anyone associated with these wronguns isn't getting a penny from my household.