Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 02/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Hounslow, City of London, London, City of Westminster, Walton-on-Thames and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomCity of London Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Website
United KingdomCity of Westminster Website
United KingdomWalton-on-Thames Login

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheStub Gareth Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿👨‍💻🥁🏒 (@TheStub) reported

    @ShappiKhorsandi @HSBC_UK Join Starling. It's takes minutes in the app, they will move all your DDs and standing orders. They even do really great business banking. They just work. App only is the only potential issues, but my ND brain loves that. For a bricks and mortar bank I liked @AskNationwide

  • rebeccajcoco Rebecca 🎀🧸 (@rebeccajcoco) reported

    @AskNationwide Bank card is missing on the app. My savings account is showing but then I go to click on it I’m getting that error message. My current account is working fine and my bank card is working.

  • MadleyKarl Karl Madley (@MadleyKarl) reported

    @AskNationwide Down again useless

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @AskNationwide PLEASE HELP NATIONWIDE. lifestyle insurance group - they are sending out replacement phones that don't work and taking the excess ... I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. they have 1 star and are scamming everyone

  • JasonJe93247398 bob (@JasonJe93247398) reported

    @AskNationwide could you explain why after yesterdays banking issues my account is not showing invoices paid or money out when I have proof of this being paid from my regular customer , I don’t enjoy having to chase invoices to find out it’s your mess again that’s the issue ,

  • guru_smoking Smoking_guru (@guru_smoking) reported

    @AskNationwide Hi there im due to be paid today and I've logged into my online banking app and its telling me I have no account. Then when I go online its saying there's a technical issue. Can you please tell me whats going on ?

  • EstebanMaccers Esteban (@EstebanMaccers) reported

    @AskNationwide It is now the 12th and Nationwide are unable to answer a simple question as to why i can't buy a bond from them as a life long customer but can via a third party and pay their fees. Truly horrific customer service

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @MoneySavingExp That's what I did. I was surprised at the letter @AskNationwide sent stating benefits were coming to an end and I should consider if it's the right bank for me. Shame really as service and App were really good, but if they don't want to keep customers, that's OK. I'll switch.

  • daviduaregod paul davis (@daviduaregod) reported

    @AskNationwide why won’t the app let me see my accounts down the road I went to cash point and thinks are fine but Internet banking said We seem to be experiencing some technical problems.

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @R4wli @MartinSLewis @AskNationwide I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. Something needs to be done - they have 1 star and are scamming everyone.