Nationwide

Is Nationwide down in Sutton, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton, Greater London, England 12/22/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Nationwide outage reports came from the following cities: Redhill, City of Westminster, London and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomCity of London Login
United KingdomCity of London Login

Community Discussion

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Nationwide Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnoakesy Chris Noakes (@chrisnoakesy) reported

    @HalifaxBank @AskNationwide Ironically now when I try to renew the consent upon redirect to @AskNationwide they are directing me to the desktop version due to tech issues. Seriously poor UX from both sides here. It used to work fine and now it doesn't. Pls work together and make this work for the customer

  • LaurenBayram_x Lauren B. (@LaurenBayram_x) reported

    @AskNationwide is nationwide down or something cause everytime i try and purchase a national express ticket, the train line app won't let me and i have just been paid today x

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide And for anyone who has tried this and found someone who can help ..You should buy a lottery ticket..

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @AskNationwide Firstly. Unauthorised access on my account. Secondly. Your customer service is non existent. Thirdly I want a manager call back to raise a complaint. And fourthly I wish to close my account. Your company is a joke

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide The Nationwide Scam Protection Promise is that scams will be investigated within 35 working days. Its been 68 working days since I reported fraud by a Contractor and Nationwide have not started to investigate the case. Don't rely on Nationwide, report fraud to the police.

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @AskNationwide Anyone trying to get through with over an hours wait time - call the lost and stolen card department and they answer straight away and will help with your enquiry.

  • Car63Oli ?????????? (@Car63Oli) reported

    @AskNationwide Hi. I received a text code at 17.59 from Nationwide bank, to long into my internet bank, but I wasnt logging into my account at that time. Does it mean someone managed to input my log in details

  • OakBe OakBe (@OakBe) reported

    @AskNationwide pathetic customers service. On hold for 45 mins.Finally got through. Lady put me on hold to check something and I said “whatever you do don’t cut me off as I’ve been waiting for ages”. Guess what. Cut off! No call back either despite having my phone no. Disgraceful

  • OakBe OakBe (@OakBe) reported

    @AskNationwide after 20 years at nationwide I am closing all my accounts after the issues I’ve had this week. Now you are even blocking me from doing that and won’t let me access my money. It’s appalling.

  • Xavatron Tronaxav (@Xavatron) reported

    @AskNationwide are you guys working on removing the requirement to use a card reader to make a payment? The rest of the banking world moved on from that a decade ago! Am I supposed to carry it around everywhere I go?