Is Nationwide down in Newham, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
The latest reports from users having issues in Newham come from postal codes E13 and E12.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (28%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Nationwide outage reports came from the following cities: Dagenham, Enfield Town, London, Wood Green, Orpington, Golders Green, Barking, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets, Poplar, Southwark and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Transactions | |
| Enfield Town |
Mobile App | |
| London |
Login | |
| Wood Green |
Transactions | |
| London |
Transactions | |
| Orpington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading
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charlotte gardner
(@char_thestar87) reported
@AskNationwide And yet you won’t lend against our flat which is under 18m so no legal requirement for EWS1 - funny way of showing support!
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MELISSA STERRY
(@MelissaSterry) reported
@AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.
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Tom Douglas-Walker
(@Tomdw916) reported
@AskNationwide Thanks for the reply. I am only able to access pdf copies of my statements of my current account. Can I also do this for my ISA?
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Ace85babe
(@19ACE85) reported
@AskNationwide @Sam_London100 I still cannot switch mortgages through the app web page comes up blank and doesn’t load. Tried to sign in through website there’s a technical fault. Why is it always so difficult to navigate your products it makes me wanna remortgage elsewhere 🙄
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide having problems logging in app just keep trying to load but no error codes??? Anyone else having app problems
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superjeans 🦉
(@superjeans) reported
@AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer
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Bures Steel Quoits
(@buresquoits) reported
@AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.
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Phoenix Darke Esq.
(@Porkchop_X_Prez) reported
@AskNationwide I've been trying access your switch-deal mortgage section of the website, but it doesn't appear to work. It also wasn't working when I tried earlier I the week. Is this part od yhe website down?