Nationwide

Is Nationwide down in Muswell Hill, Greater London, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Muswell Hill, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Muswell Hill, Greater London, England 12/02/2025 04:40

December 02: Problems at Nationwide

Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Muswell Hill, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London, London, Waltham Forest and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Login
United KingdomLondon Website
United KingdomCity of London Transactions
United KingdomCity of London Website
United KingdomWaltham Forest Mobile App
United KingdomPoplar Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Muswell Hill, England

Latest outage, problems and issue reports in Muswell Hill and nearby locations:

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • m00sifer 𝕷𝖚𝖈𝖊 𝕿𝖍𝖊 𝕸𝖔𝖔𝖘𝖊 (@m00sifer) reported

    @AskNationwide Thankyou for your help. If I can somehow manage to find out the information regarding my childhood accounts do you know whether I could phone up again? Or will it now be flagged as having failed security and needing to go into branch?

  • baldie77 brenda e (@baldie77) reported

    @AskNationwide So what’s the point of saying the rate is variable. You mean down only?

  • SLH68141003 Noname (@SLH68141003) reported

    @AskNationwide I already told you that I tried that and it wasn't working. But I have sorted the issue myself now.

  • GLSZElectricalS GLSZ ELECTRICAL SERVICES (@GLSZElectricalS) reported

    @AskNationwide I have current account but I donut have access, I’m switch account from Bank Of Scotland and I’m application about business account, so I need ASAP contact to Nationwide, my names is Grzegorz Szawica , my business GLSZ ELECTRICAL SERVICES, Belfast 4 Florida Street

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide I can't log in to my online account with text codes as I'm not receiving any texts - it stopped working a couple of days ago. Is the system down or do I need to confirm my phone number again somewhere?

  • richmondmike Mike Richmond ☿ (@richmondmike) reported

    @AskNationwide It definitely says option 1 is for lost and stolen enquiries. There is no loss or theft, in informing you that login text messages aren’t being sent. It’s enough of an inconvenience already having to mess about with text codes whenever I log in; doubly so to use a card reader.

  • baldie77 brenda e (@baldie77) reported

    @AskNationwide I’ve just opened a triple access savings 14 at 1% var & now you’ve set up a 1.4% one. As it’s a variable rate why hasn’t mine increased? I suppose now I have to open a new one and transfer, what a waste of everyone’s time .

  • s1_73839393992 b (@s1_73839393992) reported

    @AskNationwide we're unable to show you all your account the moment This also means you'll be unable to make payments from Your accounts. We're working to get things back to normal as quickly as we can

  • mjbruce1940 michael bruce (@mjbruce1940) reported

    @AskNationwide Yes. Three times so far. Ten minute wait each time. Not good enough. Why dont you offer a ringback service?

  • ActualLexLuthor Fruit Basket (@ActualLexLuthor) reported

    @ajameswalker @AskNationwide Nationwide is bullshitting you, I rang them because I couldn't log in either and they told me many people had this issue. They have an issue and sweeping it under the rug to avoid a loss in customers.