Is Nationwide down in Muswell Hill, Greater London, England?
Problems detected
Users are reporting problems related to: website, login and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Nationwide
Nationwide is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Watford, Fulham, London, City of London, Waltham Forest, Hackney, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Watford |
Website | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website | |
| Waltham Forest |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Sampson
(@sampson_ken) reported
@2_Wheeled_Wolf @AskNationwide Yep - on the Lloyds app it was easy - nationwide seem muddled - they said to newspapers etc they “are” phasing it in but their customer service says ‘they have no plans’ ax churn out contactless on or off as the only option!
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Peter Trebilcock
(@PTrebilcock) reported
@AskNationwide Sure. (Sounds odd, though, since I attached a screenshot rather than a link.) "We seem to be experiencing some technical problems." (And a "Continue" blue button below.)
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Jane Gwilliam
(@gwillyj) reported
@AskNationwide Hello, I have just tried calling at 8:15 and it says you are closed till 9am. I have tried a different search engine and still no joy, and a different laptop. This is now urgent. I have tried chrome and edge. Can someone please help us make our chaps payment for house purchase
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Nath
(@nath0r) reported
@AskNationwide I’ve just signed up for a joint account with my partner. I already have a flex account and savings account with you and have online banking set up. I’ve been given a new customer number for the new account but will I be able to add it to my existing online banking?
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Gareth Sims
(@simsyg1982) reported
@AskNationwide if I leave my money with u more than hour I get ripped off u help anyone I tell u that has hacked me give my bank details to anyone ask it’s impossible get hold of anyone it’s so difficult pls someone talk to me 07852810788
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YummyMamaNatz
(@shakes20012002) reported
@AskNationwide trying to pay my bills but the app keeps crashing every time a notification comes for payment approval. Always issues when my wages come in!
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Megan
(@meganaliciaOX) reported
@AskNationwide can someone help me? Tried to pay for flights with @VirginAtlantic the other day and one payment worked and the other didn't. Trying to call but says lines are closed? Virgin telling us to contact you
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John Wilson
(@WeeGimpo) reported
@AskNationwide Hi can someone let me know if there’s a problem with the Nationwide banking app ? I’m getting a message ‘ Unable to show some of your account info ?’
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Small School Teacher🙋🏻♂️
(@SmallSchool_KS2) reported
@6lizzy2 @AskNationwide Interestingly, recovery man had a problem with one. Was about to give up, then did it.