Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Muswell Hill, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Muswell Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Muswell Hill, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Harringay, Newham, Tower Hamlets, Poplar, Hounslow, Wembley, Kensington, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
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Login | 2 days ago |
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London
|
Mobile App | 2 days ago |
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City of London
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Website | 3 days ago |
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Harringay
|
Website | 3 days ago |
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London
|
Transactions | 4 days ago |
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London
|
Website | 7 days ago |
Community Discussion
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Nationwide Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Camilla W (@CamillaWatkins_) reported@AskNationwide I was in contact with them but apparently Nationwide decided that it was acceptable to opt me out of the text alert service that I have been using the entire time! Nice that you think you can change my personal settings. Can't wait to move to a company that care about customers!
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Baby Gromit ❤️ (@littlesmoochy) reported@AskNationwide do i have to pay in to my help to buy every month
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Guy Leech (@guyrleech) reported@AskNationwide Thanks but doesn't explain why the text said just high balance & mini statement alerts were being disabled, which I don't have a problem, & yet I had been opted out of the low balance ones too which were working. How many customers will this have affected & won't realise/check??
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Matty Robson (@MattyRobsonTV) reported@AskNationwide I have all of the requirements but it's saying technical issues after I enter the code I have received from my card reader and pressed enter.
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T Davies-Barnard (@TDaviesBarnard) reported@AskNationwide "just need to click on... " Thank you Nationwide for creating MORE WORK for me to do on a Thursday morning. *I set up* text alerts. Myself. Me. Because I wanted them. Now I have to contact customer services to fix something that should be working.
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Dark Cognitive (@chrisdark) reported@AskNationwide As someone who is disabled and unable to work, however in receipt of a guaranteed for life monthly payment from the Scottish Infected Blood Support Scheme, would you accept these payments for a mortgage?
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T Davies-Barnard (@TDaviesBarnard) reported@AskNationwide Now the "contact us" chat is asking me if I want to set up text alerts through the app that isn't working for setting up text alerts. Perfect. "Just" perfect.
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Colin Smith (@colindsmith) reported@AskNationwide given your systems have gone down and I don't know if my switch has been actioned, could you confirm that you will honour the offer? Or am I punished for your systems issues (accidental or deliberate)?
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Colin Smith (@colindsmith) reported@AskNationwide conflicting messages about your online mortgage switch service from each interaction. confirms my suspicions that you've pulled down the system as your customers are in the midst of a switch. just be honest so we can call time on a 20 year relationship
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Jack (@Jack_Fe11) reported@AskNationwide The internet bank is not working (tech diffs) probs everyone logging in to try to re-enable texts. I was able to use the app to re-enable mini statements, high balance alerts and even more annoyingly - low balance alerts! You even didn't tell me it was disabled??