NatWest

Is NatWest down in Shepherds Bush, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepherds Bush, Greater London, England 11/12/2025 13:50

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Website (18%)

    Website (18%)

  5. Withdrawals (9%)

    Withdrawals (9%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Natashacocozza_ Natasha (@Natashacocozza_) reported

    @o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people

  • SwearingForex The Cable £/$ Guy (@SwearingForex) reported

    @Reuters And let us remember how the EU destroyed RBS (NatWest) to get a government help! You know ***** the Bank of its jewel. Any idiot that likes the polluted corrupted EU I have done FTX coins to sell them

  • DexterVro Dex🃏 (@DexterVro) reported

    **** sake, **** natwest, made me miss out on 25% in spot lololol

  • bedlamswife Seagull🤯 (@bedlamswife) reported

    @NatWest_Help 2nd day running (I reported this yesterday) that 0 of 6 NatWest cashpoints are working at King’s Cross Station. There are no others. This is a major terminal - it really isn’t good enough. ESPECIALLY when most local banks/cashpoints are closing

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://myevri-delivery-support[.]com/login[.]php #phishing #natwest

  • tracygorb Tracy Gorb (@tracygorb) reported

    @SamsungPay I presume you do not support NatWest Mastercard debit card?

  • ItchDas Itch (@ItchDas) reported

    @Natwest @NatWest_Help As a vulnerable customer i have no card, no assistance and I've tried calling to report more #Fraud my account has been ignored and you just ignore people with disabilities. It's a joke, why don't you help me?

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    Well take my id down to morrisons 3rd time lucky 🙃 flaming ridiculous they need my actual sort and ac number as not displaying on my bank card before can start work not an immigrant ya know Dunno why natwest do this 🙃 on new cards take sort code of

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    I've been putting off trying to track down my pension details from previous employers for ages. Turns out with about 30 minutes work and a few phone calls to the the companies that hold the policies, I've managed to move 3 to my Natwest Investment Fund, over £20k worth.

  • James__Hearn James Hearn (@James__Hearn) reported

    @NatWest_Help I shouldn’t be surprised that even that link doesn’t work. Sums up a NatWest customer experience quite nicely.