NatWest

Is NatWest down in Shepherds Bush, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepherds Bush, Greater London, England 12/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent NatWest outage reports came from the following cities: Ealing and London.

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City Problem Type Report Time
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login

Community Discussion

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NatWest Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sam_trades101 maverick (@sam_trades101) reported

    @BTC_Archive Natwest limited payments and monzo shut my bank account down. Revolut is the most friendly… also they offer about 20 cryptos inside the actual app. Good job 👍

  • Notevenclosemat Co (@Notevenclosemat) reported

    @SpecialSitsNews @diamondhandjs Banned crypto is reasonable considering when LUNA's value gone down to zero and wiped out most of Korean's middle class wealth. Natwest also applied similar rule by limiting crypto exchanges as the crypto scams costing UK consumet 329m pound annually.

  • FrecklesFieldo Emma T 💙💛 🏳️‍⚧️🏳️‍🌈Ally (@FrecklesFieldo) reported

    @CooperativeBank Think you had enough time for maintenance during the 3 days it was down. Would you recommend I switch to Barclays or Natwest?

  • DidntsayT DidntsayThat 🇺🇦 🇵🇸 (@DidntsayT) reported

    @BTC_Archive NatWest blocked binance but not Coinbase (so could just send to Coinbase and transfer to binance). Halifax doesn’t block any so far 🤞

  • fairylulabelle Mads DeeBee (Lady Marilyn) (@fairylulabelle) reported

    Is it a coincidence that along with branches closing, bank telephone customer service are becoming more unhelpful? Yes, you #NatWest. Condescending and unwilling to help.

  • zweligule Zwéli Tiago Gule (@zweligule) reported

    @TheAA_UK @NatWest_Help your partnership with @TheAA_UK has been the most disappointing, strenuous experience I’ve had to deal with in the last few years (bar Covid)… I thought highly of the service I receive from Natwest but making people wait with children for 4hrs TWICE!!!

  • johnellison John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported

    @NatWest_Help Ocado smart payment failed AGAIN, Please fix this ERROR @Ocado I have continual issues with NatWest unable to process subscriptions, I will re-entre my card AGAIN

  • ShaunaAWeller Shauna Weller (@ShaunaAWeller) reported

    @NatWest_Help my main natwest account has disappeared from my account! Please help!

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @RBS_Help @NatWest_Help Could a RBS branch help me with my NatWest account? Or do they only have access to RBS details?

  • JanineDaniels1 Janine Daniels (@JanineDaniels1) reported

    @NatWest_Help shocking customer service from NatWest. False information Friday, time wasted filling wrongs forms, 3 plus hours on the phone, online chat don’t have information of what I have spent 3 hours trying to resolve. Promised call back within 30 mins AN HOUR ago