NatWest

Is NatWest down in Shepherds Bush, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepherds Bush, Greater London, England 01/25/2026 23:45

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login

Community Discussion

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NatWest Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceW_BM Grace Witherden (@GraceW_BM) reported

    NatWest call centre is woeful, asks me to enter my customer number, I do, correctly then it assumes I don't have telephone banking so now I've been sent to someone else. Erm that's now what I'm ringing you

  • EssieMajoria Essie Majoria (@EssieMajoria) reported

    @NatWestBusiness I've just spoken to complaints. But following on from this experience today, I want to close all over my accounts. I've banked with Natwest as a personal customer for 20 yrs. But I don't want my accounts with you anymore. @monzo can have my money now.

  • dbeesley89 Danny Beesley (@dbeesley89) reported

    Okay. @natwest @MastercardUK @IdealWorldTV.. what's going on with the flexipay? My mum tried to order something on 4 Flexi.. but that failed. Said card processing error.. or something. But tried it on 3 and it worked straight away? Someone explain please

  • thisisbullish This is Bullish (@thisisbullish) reported

    @mikecosgrove NatWest, and most high-streets have signalled this multiple times already. CB's won't want to help banks either eventually, in favour of consolidation to CBDC's. Meanwhile, decentralised networks grow faster the more they inevitably f-up ad infinitum. Tick-tock next block.

  • cantalpii cantalpii #saveTF2 (@cantalpii) reported

    @katie_martin_fx @FT £5,000 30-day limit! I'm not amused by NatWest, who in RBS guise almost took down the UK economy, telling me what I can do with my money...

  • jacmaz ffs (@jacmaz) reported

    @BTC_Archive Recieved last week from Natwest Bank:- To help keep your money safe from possible scams, we're going to set limits on payments we identify as going to cryptocurrency exchanges. From 16th March, we'll limit Debit Card payments made to these exchanges to £1k a day (£5k in any 30

  • CalmerCopy Leanne de Araujo (@CalmerCopy) reported

    Banks, whether you love or loathe them which are your favourite bank accounts? I'm looking to switch across from @santanderuk as I keep having unnecessary errors with my accounts. I have an account with @natwest and @monzo has caught my eye though I'd love to hear your thoughts

  • goforsergei 🟡 S:ergei (@goforsergei) reported

    has anything actually changed with the new RBS/NatWest app? looks like it's literally just a primary colour change and the login screen?

  • Deancandoit its up to me (@Deancandoit) reported

    Advert, #NatWest have an account aimed at children called Rooster account costing £1.99 a month. I thought bank accounts where free in this country. Maybe this is the beginning of charging for bank accounts. Once you charge it always goes up, never down. @NatWestGroup

  • push108 Paul (@push108) reported

    @pakhanTheGreat @MasonVersluis RBS and NatWest block all deposits to binance, been that way for a while, binance looses their £ offramp in a few weeks.