NatWest

Is NatWest down in Shepherds Bush, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepherds Bush, Greater London, England 03/03/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (35%)

    Website (35%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, Hackney, London, City of London and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Login
United KingdomHackney Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCity of London Mobile App
United KingdomCroydon Website

Community Discussion

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NatWest Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Discordia_19_ Keystone_Rachael (@Discordia_19_) reported

    @NatWest_Help @financialombuds Finding it impossible to raise a complaint about NatWest's mortgage service. Online complaint form is broken. Apologised to by a phone agent as no one in complaints is picking up. Almost as if they're trying to make it impossible to complain...

  • datadili volume ticker (@datadili) reported

    NatWest Group plc is down -2.19% after hours $NWG

  • Stereotypcalgmr J A Akhtar (@Stereotypcalgmr) reported

    @NatWest_Help Hi NatWest after 20 years of being a customer thanks for telling me get lost and go find another bank because I have the temerity to work abroad. Really great customer service, even though I still use your bank for direct debits and whatnot.

  • bluemooner1969 david lennox (@bluemooner1969) reported

    @NatWest_Help really unhappy with the service from natwest at the moment. Three attempts over the past three weeks to amend my loan and each time told someone will ring and never does. Now told I cannot amend my payment and if I want to make overpayments I will get charged

  • BlondeKeeley MissBlondeDitzy (@BlondeKeeley) reported

    @NatWest_Help I have always been satisfied with the service which I have received from NatWest, however please advise as to why the bank freezes or closes the accounts of innocent people and leaves them destitute?

  • ministox Ben - Ministox 🌟🌟🌟🌟🌟🌟 (@ministox) reported

    @NatWest_Help I appreciate you letting me know, but this won't help to feed my kids!!! Im so fed up with Natwest its terrible you treat loyal long term customers like this.

  • GrassGrows flail snail (commissions open) (@GrassGrows) reported

    Natwest app wont open for some reason. Want to uninstall/reinstall but that **** is region locked on the play store n i live in msia 💀💀💀💀💀💀💀💀💀💀💀 @NatWest_Help help!!!

  • mrkeer Vikas Keer (@mrkeer) reported

    @NatWest_Help @NatWest Please stop harassing me and return my money. You've kept it for 10years now, your reclaims department is the worst ever in the world. As a last resort taking on social media, hoping someone in @NatWestGroup will help. Case Reference - PHO-XXXXXX3722

  • seasalt117 John 🇬🇧 (@seasalt117) reported

    @NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.

  • suggest_name john cooper (@suggest_name) reported

    @InCockKneeToe Does NatWest offer that service now?