NatWest

Is NatWest down in Paddington, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Paddington, Greater London, England 02/27/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (32%)

    Login (32%)

  2. Website (24%)

    Website (24%)

  3. Mobile App (18%)

    Mobile App (18%)

  4. Transfer (13%)

    Transfer (13%)

  5. Transactions (8%)

    Transactions (8%)

  6. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Paddington, Greater London, England

The most recent NatWest outage reports came from the following cities: Islington, Southwark, London, Poplar, Ealing and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Withdrawals
United KingdomSouthwark Login
United KingdomLondon Website
United KingdomPoplar Transfer
United KingdomEaling Mobile App
United KingdomEnfield Town Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ScattyCat Di Beirne (@ScattyCat) reported

    @Alison_Wright82 @NatWest_Help Same! Come on NatWest, admit there's a problem and say when it's likely to be fixed - instead of all this 'send us a DM' nonsense, making it sound like it's an individual fault. It obviously isn't... just be honest!

  • Wesley52972789 Wesley (@Wesley52972789) reported

    @NatWest_Help Does natwest have any control over their scummy fraud department or are they happy for that department to mess up someones account and block that person from buying their 8 week old baby any food or paying any bills??????

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!

  • walker8888 MW (@walker8888) reported

    UK Banks Down: RBS and NatWest banking systems glitch Thousands of customers have complained they can't login to accounts or make payments via online apps within the last hour.

  • tugceozcan16 Tugce Ozcan 💙 (@tugceozcan16) reported

    Anyone else having issues with the NatWest App this morning? Cant get the app to work but NatWest saying no system issues on their site?

  • kevintpega Kevin Taylor (@kevintpega) reported

    Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service

  • CreativeBelle Beth Post (@CreativeBelle) reported

    @NatWest_Help Hello! Yes, so I only know my Customer # but not my PIN or any other online credentials. I can't even reset the PIN, because I don't have a UK number any longer, nor is my address on my account current. I can't seem to find any way to contact NatWest other than here or Cora.

  • debicassidy 🌲DeDeParker 🎅⛄ (@debicassidy) reported

    NatWest is there and issue with banking app? @NatWest_Help

  • Duker5 Conan Ingram (@Duker5) reported

    @terrybhunter @NatWest_Help There's definitely an issue with the app, you're not the only one, there's nothing wrong with my WiFi either, hopefully NatWest fixes it soon?