NatWest

Is NatWest down in Hampstead, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hampstead, Greater London, England 12/21/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Live Outage Map Near Hampstead, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham, Ealing and London.

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City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • rduffy191 Ryan James Duffy (@rduffy191) reported

    @whateve14328929 Hopefully I get mine tonight then 🤞although at the moment can't even access my bank (Natwest) seems to be completely down

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    He then called back and said he was walking home. Tried to send him money - NatWest is down so I’ve told him to stop at McDonald’s and wait for me to arrive so I can drive him home. He had no food since lunch no water no money (90p) I didn’t want him getting sunstroke

  • badbaselevelone mark Briscoe 😁👍🏾❤️🌹🍄🪐🌍 (@badbaselevelone) reported

    Just noticed that NatWest bank online banking an app are down when will it be back on

  • polly_pegleg Lisa (@polly_pegleg) reported

    Let's hope #natwest get their app and online banking working and quick you'll have angry customers as it is let alone the ones waiting for the #CostOfLiving payment that won't be able to check their balances #greattiming

  • Tahir_Ahmed10 Tahir Ahmed (@Tahir_Ahmed10) reported

    I'm more worried about getting my salary tomorrow. If Natwest still has IT issues I don't know if I'll get paid.

  • BoN3sY10 David (@BoN3sY10) reported

    @NatWest_Help is anyone else having trouble signing into the NatWest app on there phone I’ve been trying for the last half an hour now and I can’t even get onto the service page?

  • safrondderiaz Ellie Artp 👽 Founder of MonkeyFox Cure (@safrondderiaz) reported

    Natwest online banking & mobile app is down..

  • XxOohlalaxX 🌸🤷‍♀️🌸 (@XxOohlalaxX) reported

    Avoid #Barclays. Do not bank with them. Holding my sons cleared money for 48h without clear reason or resolution. Customer service team were actually rude to him. Don’t trust them Glad I bank with #natwest

  • howdouknowliam Liam 🇻🇨 (@howdouknowliam) reported

    PAAAAAIINNNNNNNNNNNNNNN PAAIIIINNN. FACEBOOK ADS TOOK THEIR MONEY AND I DIDNT EVEN KNOW I HAD BEEN PAID BECAUSE NATWEST BANKING IS DOWN. PAAAINNN £309 gone

  • Daymo98 Dayen Smith 🐏🐏🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Daymo98) reported

    @KieranCairns @NatWest_Help Hate it I can’t access anything know I hope NatWest are gonna pay the fines for late bills that I have to accept through the app