NatWest

Is NatWest down in Hampstead, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hampstead, Greater London, England 02/18/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (25%)

    Login (25%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hampstead, Greater London, England

The most recent NatWest outage reports came from the following cities: City of London, Southwark and Mitcham.

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City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomEaling Website
United KingdomLondon Login
United KingdomEnfield Town Login

Community Discussion

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NatWest Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • your_ears_93 Lend_me (@your_ears_93) reported

    @HertsFedChair1 Though not in the job for long, 5 yrs, I can remember my first pay slip at Hendon ('81) & thinking, "not bad, not bad at all." ...then straight down to Brent Cross to buy a Walkman. There was even a small NatWest on campus. These days it sounds like Hendon needs a Food Bank.

  • dipsiesmum Sally Bell 🇺🇦 (@dipsiesmum) reported

    Has anyone had issues with banking apps #lostpayee #Natwest #banks

  • mindserenade Jase (@mindserenade) reported

    . @NatWest_Help the move to Mastercard for all customer debit cards is wrong and a crap customer experience. In order to lower your costs, all my online accounts will need to be updated. It’s a really crappy move. #NatWest

  • Rizkhan147 Rizzy Khan (@Rizkhan147) reported

    @NatWest_Help @RossupJ Yeah same for me. NatWest app credit card isn’t working

  • TheLeafyOne Amanda Cheeky Chops (@TheLeafyOne) reported

    @BenAdamsonDXB @NatWest_Help I've also just had my card declined twice for a payment to my local council, also plenty of money in the account, no issues I am aware of... so might be a Natwest issue? Made my payment with another bank's card.

  • ConorMcSpirit Conor James McSpirit (@ConorMcSpirit) reported

    @MartinSLewis hi Martin are you able to help with loans. NatWest have given me one with a 30% Apr to someone who had a real life addiction. And this could seem in my bank statements I took out £2000 last June and so far only £80 has been paid due to interest. What can I do.

  • BenAdamsonDXB Ben Adamson (@BenAdamsonDXB) reported

    @Barclaycard I've spoken with NatWest about this, yes. They say there's no problem. For the time being, they've recommended making a direct payment from my current account. How quickly will that show up in my Barclaycard transactions as a payment received?

  • malibugirl77 Sayuri (@malibugirl77) reported

    @NatWest_Help my NatWest app Credit card sections go error

  • BobBobb89249327 Bob Bobbinson (@BobBobb89249327) reported

    @NatWest_Help Hi Natwest. I have exactly the same issue....I called earlier and was assured it would be in the account by midnight as I had ticked all the criteria. Could you DM me please?

  • sreddy31 Sudhakar Isireddy (@sreddy31) reported

    @NatWest_Help I have been having troubles with double charging on my current account, which was reversed a week later, today I have issues in direct debit to pay my credit card where only about 70% of the statement is debited. What's happening NatWest?