NatWest

Is NatWest down in Hampstead, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hampstead, Greater London, England 10/14/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Login (28%)

    Login (28%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (11%)

    Website (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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NatWest Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • channa_durrant Channa Durrant (@channa_durrant) reported

    Imagine working for peanuts can just about manage to pay your bills them the bank system fuvk up and your money is lost #natwest #natwestbank @NatWest_Help I need to pay my council tax pls free up my money

  • qianjin56551456 Eason tt (@qianjin56551456) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies,

  • UselessHackney UselessHackney? 🇺🇦 (@UselessHackney) reported

    @HistoryOfStokey Actually NatWest in SN High Street is on the old Borough of Hackney side of the road. The boundary with SNBC ran down the middle of the High Street. Even SN station was just within the Hackney Borough boundary before it veered left to run along the railway towards Bethune Road

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    So not only are @NatWest_Help having issues by charging people twice. I've also had online transactions 'fail' but money still taken from my account. One of those was over £250 😐 They told me to talk to the business I bought from, that business told me to talk to natwest 🙃

  • dilligaf666xxx J. (@dilligaf666xxx) reported

    @NatWest_Help do not listen to NatWest saying RBS isn't affected, I'm affected from RBS!! I have the same problems that Natwest customers are having so don't know why you're lying! Yet on the phone trying to blame me!! Media coverage anyone? Because if @RBS_Help don't help....

  • heylvlvhey Kitty Forman's Laugh (@heylvlvhey) reported

    @NatWest_Help thanks for that Abbie but I'm actually more than aware of how unhelpful Natwest is. Working on switching banks :)

  • FergieFerguson Fergs (@FergieFerguson) reported

    Adore how NatWest tries to block my £13.75 offy purchase but willingly accepted my £295 dinner expense x

  • luyi78132843 Jason_Yee (@luyi78132843) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies.

  • ThomasBendall1 Thomas Bendall (@ThomasBendall1) reported

    @NatWest_Help duplication error, now having to choose between taking kids to school or feeding them, unlock our funds #help #natwest #sortitout

  • pash22 Ash Paul (@pash22) reported

    @NatWestGroup chair says best way to help poorest is through benefits: Across-the-board UK tax cut wud b blunt, £££ & give wealthy a boost Davies://www.theguardian.com/business/2022/may/12/natwest-chair-help-poorest-benefits-tax-howard-davies?CMP=share_btn_tw via @marksweney