Is NOW TV down in Ashford, Surrey, England?
Problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Ashford, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at NOW TV
NOW TV is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (34%)
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Buffering (31%)
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Sign in (28%)
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Playback Issues (5%)
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Video Quality (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Wandsworth, Northolt, Ealing, Sutton, Staines, Woking, Wembley, Hampstead, Slough, Isleworth, Fulham, Harrow and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Buffering | |
| London |
Sign in | |
| London |
Crashing | |
| London |
Crashing | |
| London |
Crashing | |
| London |
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Peter Faiers
(@PVPCatford) reported
from
London, England
@NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Chicken Toaster 🇬🇧
(@Noah89334940) reported
from
Royal Kensington and Chelsea, England
@NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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anon12654
(@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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son of man
(@grandiose79) reported
@Honey_Heidi360 Nowtv have started doing that too and lessening the picture quality unless u buy an extra. Tried watching a film and it kept buffering, unwatchable. Just cancelled it
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Mr Tony
(@Tony__Danger) reported
@SkyHelpTeam It is. Unfortunately a lot of services (Including NowTV) advertise that they have subtitles, but it's not actually on the live TV, so it makes it totally unusable for people with hearing issues.
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TotesTedley
(@TotesTedley) reported
@JustHoneyBadger I mean, there's certainly awful daytime and evening live TV with ****** adverts in England too haha. I just think most people watch on demand TV at least. We have a TV, but don't remember the last time it wasn't Netflix/Amazon/NowTV etc
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Ben
(@bdav) reported
@SpanielRacing @f1cowboyman @SkyNews How is it different? I want a WiFi SkyQ box. I can't get the dish put in (trees), I have an awesome TV, NowTV is rubbish quality, so I'm left with no options.
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Tom Quinn
(@TomQuinn8) reported
@alexbloor I've got bloody loads of NowTV subscriptions I keep meaning to review them and work out what I want to keep think I currently have Entertainment, Movies, Hayu and Sports for well over fifty quid a month 😳
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Kingsley Stewart
(@mtume85) reported
@TalkTalk literally has THE worst connection on the world. All the time 24/7. If I dare watch a film in NowTv it'll go all grainy and pixilate every two minutes. Well worth paying for 👍
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Akos ☀️
(@szotsakos) reported
Dare to say worst streaming app out there (stability and built-wise) @NOWTV, half way through a movie decided not to work no more, finished the movie on @PrimeVideo. Might as well cancel the passes, it’s a dead app.
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Joe West Hull
(@JoeWestHull) reported
@steeleyp_ @SkyHelpTeam Ah yes my mistake. NowTV have only recently increased quality to 1080p 50fps on live sport.
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jamesglen - warhunt out now
(@fakelilprincess) reported
If Sky Glass is anything like NowTV, it'll be **** streaming quality for everything except ads. I'll stick with what I have l, thank you.