NOW TV

Is NOW TV down in Ashford, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Ashford, Surrey, England 05/21/2025 06:15

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (32%)

    Crashing (32%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Slough, Fulham, Hammersmith, Old Windsor, Ealing, Wandsworth, Hayes, Weybridge, Isleworth, Ascot, Maidenhead and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomSlough Sign in
United KingdomLondon Crashing
United KingdomFulham Buffering
United KingdomFulham Crashing
United KingdomHammersmith Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • vennagourlay Michael Gourlay (@vennagourlay) reported

    @NOWHelpTeam Hi, trying to sign into my nowtv. Unable to sign in message keeps coming up. Been like that for a few days now. Any idea how to fix it?

  • hannahfrances94 Hannah Willmott (@hannahfrances94) reported

    @NOWTV @NOWTVHelp can someone explain why your mistake leaves me without Internet and unable to work from home for the next week? And why it seems physically impossible to escalate the issue and get an engineer out sooner?

  • molybdenum_s 🖤 mol 🖤 (@molybdenum_s) reported

    Someone pls send me their Sky login😩 I’m desperate to watch the Friends reunion but I don’t have Sky or NOWTV 😭😭😭

  • KieronPearce Kieron (@KieronPearce) reported

    @mjt209 @NOWTV Same issue for me. I've tried on 3 different devises using different ethernet cables and WiFi. Same issue. Other games working fine

  • lpl385 PaulLpl385 (@lpl385) reported

    Today I'll be mostly complaining to now TV as I missed the football. Their app said the app doesn't work, please download the app. Their website said you can't stream on a mobile. I wasn't on a mobile. Shockingly bad product. @NOWTV

  • dianne_pumfrett Dianne Pumfrett (@dianne_pumfrett) reported

    @NOWTV you have taken £9.99 out of my account two days ago and now when I sign in it says I need a code. You have not emailed me a code so how can I watch anything? This is a ballache! You have taken funds but I can’t access the membership package which I selected!

  • Kck259 Regulus Star (@Kck259) reported

    @NOWHelpTeam I'm sure this will lead me up the garden path but let's just see the outcome. Ok what catagory does my issue come under? #nowtv

  • PyramidHead76 Neil Crump (@PyramidHead76) reported

    @perrigame I don't have NowTV/Sky and even if I did it wouldn't work in this caravan of dial-up internet speeds.

  • RPM_MMA Rob.oi.toe (@RPM_MMA) reported

    @NOWHelpTeam why have I not been able to sign in to my nowtv account since the logo changed? I have been through the live chat, and done everything advised but nothing works (& was cut off when they ran out of ideas) , yet I am still paying subscription fees. Not good enough.

  • LaSharkAttack Michael Thresher (@LaSharkAttack) reported from Long Ashton, England

    @NOWHelpTeam screen gone green through bt sports app on nowtv help trying to watch ManU