Is NOW TV down in Gerrards Cross, Buckinghamshire, England?

@NOWTV Did you not notice the screenshot of live chat NOT WORKING

@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

@NOWTV not working again?!? #btinternetsortitout #IHateSuzie

@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

@NOWTV @nowtvhelp Can you help? I have just had my monthly phone charges for TWO calls I made to the NOWTV support line for a new Broadband service. The call charges total nearly £50 for around 12 minutes from a UK Landline. This cannot be right for a support line. #shocking

@NOWTV all my ‘continue watching’ items have disappeared? Is there a glitch?

@NOWTV Hi. You very kindly told me I now have 4 months free sky sports access but whenever I try to watch it I have no access. Can you help?

@NOWTV How does this work? Do I need a box or a stick to plug in the TV?

@nowtvhelp can you help me please. I purchased the stick with 1 month free but it would not let me move forward without starting the 7 day free trial which I'm currently on. I have logged in to redeem my voucher and it says it's not recognized. please can you help me #NowTV

@NOWTV I have just had an email to say I have purchased the sky sports day Pass, NOW TV Boost and Sky cinema pass on my account. However I did not carry out this purchase. I have cancelled all passes but have been charged when I did not authorise this. Can you help?

@KrakenWood interesting went on website in UK NowTV provider and they blocked it and requested permission Never had that problem before

@nowtvhelp @NOWTV wondering how I am supposed to work from home when your engineer can’t bother to turn up to implement the wifi? Awful customer service on the phone, would not recommend at all.

@anniekinsb9 Annie, I am sorry to hear that can I ask is it the nowtv stick or the Roku stick you have the issue with?

@NOWTV I’ve DM’d you. Please help me resolve this as I’m pretty sure billing someone after you say you have ended the account and refusing a refund breaches consumer rights.