O2 Outage Report in Wingate, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wingate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wingate, County Durham, England
The most recent O2 outage reports came from the following cities: Middlesbrough, Durham, Billingham, Sunderland, Bishop Auckland and Stockton-on-Tees.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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Darren (@DarrenMorgan) reported from Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, England
Hey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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✨Lisa McGrath (@lisaall79) reported from Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Luke Hockborn (@LukeHockborn) reported from Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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philip (@fredspoon) reported from Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Sophie burlinson (@SophieBur492) reported from Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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sarah hunter (@sarahhunter25) reported from Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Lynn (@XLindyLou) reported from Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Paul Frampton (@headcoverlova) reported from Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 Appalling customer service. An apology is required.
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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P Tumilty P (@ppayne76) reported from New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Rebecca (@_RebeccaJT) reported from Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Tim Luckhurst (@TCHL) reported from Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Fowler (@timlibrarian) reported from Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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P Stone (@AFZOK) reported
@O2 A relative on payg, roaming enabled, is due to visit Greek Islands near Turkey. What is/are your Greek partner network(s) she should select to avoid Turkish £££ roaming? (Dodecanese, Rhodes btw)
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Meggy (@MigsummerMimi) reported
@O2 no number for customer service too .
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Dr Ron Pierce (@DrRonPierce_DC) reported
@O2 has hanging up on a customer ever been a good idea?
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P Maple (@harrysmaple97) reported
@O2 I would have thought you’d take the matter of your complaints team much more seriously than pass the buck. Looks like I will be moving providers to someone with better customer service
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Paul McClure (@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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P Maple (@harrysmaple97) reported
@O2 still no acknowledgement how long rude your complaint manager Ningreipam was to me yesterday. Abruptly ended my conversation 3 times with my resolution. Was told to lump it or leave it. #poorcustomerservice
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Andrew Scott (@AndrewS01250914) reported
@O2 I've been a customer of yours for three years or so, and whilst your data speeds leave a lot to be desired, I've never had a problem making a call. Until tonight. There was a power cut here and I couldn't call 105. My work phone on @VodafoneUK not a problem.
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pmcg (@paula_mcgov) reported
@O2 please help with my complaint today.
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P Maple (@harrysmaple97) reported
@O2 you’re complaints departments have blatantly lied inculding 3 manager and have now been caught out. 😡😡Who can I escalate this to? It’s going to take a hefty compensation from you to keep me as a customer of yours. #liers #CustomerService #leaving
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P Maple (@harrysmaple97) reported
@O2 please can you enlighten me to what the point in your compliants team is? They dont look into your case properly and fail to answer basic questions. Your team has lied to me and offered me a shameful £10