1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Wickford, England
O2

O2 Outage Report in Wickford, Essex, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wickford, England

The most recent O2 outage reports came from the following cities: Brentwood, Gravesend, Maldon, Upminster, and Sheerness.

CityProblem TypeReport Time
Brentwood Phone 27 days ago
Gravesend Phone 27 days ago
Maldon Phone 1 month ago
Upminster Phone 1 month ago
Sheerness Phone 2 months ago
Southend-on-Sea Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • RyanSchaverien
    Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • KJDalby
    Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • _jadeoni
    jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • rightwingback
    Ryan (@rightwingback) reported from South Woodham Ferrers, England

    @O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • RogerBinks
    ROGER BINKS (@RogerBinks) reported from Grays, England

    @CPWTweets crap service on a trade in, despite me chasing no payment for 3 weeks! @O2 #ripoff

  • EmRosePull
    Emmss (@EmRosePull) reported from Chelmsford, England

    @O2 GREAT NETWORK IS DOWN AGAIN!!

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • AbbeygaleRose
    𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • HarvsTheDuck
    Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • StephWybourn
    Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    Sorry scratch that, looks like a problem with @O2 mobile data!

  • StephWybourn
    Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • mikebahirathan
    Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • eclipsed
    Charlie (@eclipsed) reported from Southend-on-Sea, England

    @o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bakingwithjessd
    Jess (@Bakingwithjessd) reported

    @O2 can you advise what to do next. Have had no working phone due to an error your end for the last 7 days. 5 online chats and 4 calls later with each time telling me 24 hours and it’s still not fixed. Which department can I call now? Reaching my limit now as service is a joke.

  • DylanDavidson2
    Dylan Davidson (@DylanDavidson2) reported

    @O2 Hello, I just placed an order online it said there was an Issue but I have been issued with the legal docs via email can you help

  • lauralarmo
    Laura Larmo (@lauralarmo) reported

    @catherine_mayer @O2 Do you use Skype? Can that be used for that kind of customer service calls?

  • CathyHo61168888
    firehorse #RTTG (@CathyHo61168888) reported

    @catherine_mayer @O2 I’m sorry you have been mugged. Am glad you are relatively okay. Hope you have got all the help you needed.

  • LeanneHPatrick
    Leanne Patrick (@LeanneHPatrick) reported

    @catherine_mayer This is awful, I'm so sorry. I hope that @O2 can at least get a replacement phone to you quickly. It's an unfortunate way for me to have stumbled across your book but I'm glad that I have.

  • DianacBiggs
    Diana Biggs (@DianacBiggs) reported

    @catherine_mayer @O2 I’m so sorry to here this, Catherine. Glad to see @O2 responded so quickly - I really hope they can help and that you aren’t hurt 💛

  • allthingsFoust
    Dr Elisha Foust 🏳️‍🌈 (@allthingsFoust) reported

    @catherine_mayer @O2 Catherine, that is absolute ****. Xxxx

  • catherine_mayer
    Catherine Mayer (@catherine_mayer) reported

    @JacquelineAbbD @O2 My problem is getting @O2 to sort the replacement. They helped via Twitter to restrict old phone but haven't got in touch re new one. I'm stuck without their help

  • jaymoflymo
    Jamie Mac (@jaymoflymo) reported

    @O2 Strange as your Live chat team said there’s a mast problem in my area

  • marianwss
    Marian (@marianwss) reported

    @O2 Get back to me, how is my bill double this month, who asked you to charge me for Amazon music!! The audacity your services is sooooo slow and I barely have internet most days and have to use my WiFi, not happy at all