O2 Outage Report in Wickford, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wickford, Essex, England
The most recent O2 outage reports came from the following cities: Sheerness, London, Southend-on-Sea, Grays, Rayleigh and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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jade
(@_jadeoni) reported
from
Tilbury, England
I have had no network for 3 days now @O2 #o2 wtf is going on
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
Sorry scratch that, looks like a problem with @O2 mobile data!
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Emmss
(@EmRosePull) reported
from
Chelmsford, England
@O2 GREAT NETWORK IS DOWN AGAIN!!
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Stephanie Wybourn
(@StephWybourn) reported
from
Gravesend, England
@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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ROGER BINKS
(@RogerBinks) reported
from
Grays, England
@CPWTweets crap service on a trade in, despite me chasing no payment for 3 weeks! @O2 #ripoff
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
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gary farr
(@mrgfarr) reported
Anyone else noticed the connection quality of @O2 has gone right down hill this year? What happened to O2 this year to make it go so pants? Almost as bad as my Dad's old NTL Internet connection back in the day where the rain could only go one way else no net!
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Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic47) reported
2/2 @O2 all I keep hearing is the phone lines are busier than usual oh and to send a message on the o2 app.. well I wouldn’t have to call you if I could get into the stupid app but I can’t! That’s the problem
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AR
(@damien_ldn) reported
@virginmedia @O2 @O2 Are you happy to help?
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Nedzta
(@Seychellesboi) reported
@virginmedia @O2 sort out your login page !!
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Callum
(@sgtdusk) reported
Honestly can’t believe how @O2 are carrying on. I was a victim of SIM swap fraud, left with no service for nearly 2 weeks, and told all costs would be covered. Now they’ve got the cheek to text me saying I owe £145 this month. An absolute disgrace. #O2Fail #O2Disgrace #O2Fraud
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Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic47) reported
Make that 12 minutes @O2 all I keep getting told is to call because you can’t deal with this online anymore! Ridiculous service well it’s not service it’s a joke. I just upgraded my phone with you I’m starting to regret it now
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Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic47) reported
Currently on the phone to @O2 customer services… have been trying to get through to someone now not only today but for the last two weeks! All I want to is solve an issue with the my o2 app. They won’t even set up a call back so it’s now been 10 minutes 1/2
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Pete J
(@Pete_Js) reported
Anyone considering getting @O2 …. Don’t! App errors, live chat goes to a bot that tells you to send a text. Text tells you there’s a problem & to contact them. Back to live chat, tell you that they are connecting you to an advisor, then an hour later, tell you it’s a 1 hr wait
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GB
(@graemeball) reported
@O2 Not received my PAC code . After holding on for 45 mins . I still did not receive my PAC code. The call centre lied ? Just another scam to keep customer.