O2 Outage Report in Wickford, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wickford, Essex, England
The most recent O2 outage reports came from the following cities: London, Sheerness, Southend-on-Sea and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Merry
(@JefferyBeaker) reported
@EdgeGavin @virginmedia I feel like I’m going mad. I have to explain the problem over and over again because they’re so awful at their job. Still take the full payment each month for our non working broadband. I’m also doing the same with @O2 and funnily enough, same parent company 🙃
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Finn Houlihan
(@HoulihanFinn) reported
@FPLJazz01 @thebunney @O2 I’m having the same problem, absolutely terrible service, the fact it’s a known issue, we should have been warned of it before signing up ?
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 I’m having the same problem, we should have been warned of this known issue before signing up ?
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Gary Benham
(@GazBenham) reported
@O2 - there is no 4G service in the SP11 postcode area, are you able to explain why (or compensate users)?
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Finn Houlihan
(@HoulihanFinn) reported
@davejackson1954 @O2 Im having the same problem, seems to be an known issue, not sure why we weren’t warned of it before signing up? We shouldn’t have been let to walk blindly into this mess !!
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Finn Houlihan
(@HoulihanFinn) reported
@iamnoeledwards @O2 Im having the same issue. It’s causing a lot of problems for me at work. The total lack of transparency on the actual issue is most frustrating.
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 The lack of any communication or updates is shocking, no mention of this issue on their website. I’m none the wiser when this will be resolved ? Hrs, days, weeks, ever ?
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J
(@jjLondon1234) reported
@Aunasito @O2 You have a 14 day cooling off period, so you can return and cancel contract
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 How many hours have been wasted making pointless calls to their call centres, who are obviously not informed of the issue and all seem to simply waffle on the spot
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Offbeat
(@offbeat_music) reported
@HoulihanFinn @O2 It's ridiculous. I had similar issues when I switched to O2 in July, but not as bad. Mine simply took 8 days and 3 calls to their customer service. But I don't think that was a technical issue, more staff incompetence not submitting the request the 1st two times. (1/2)