O2

O2 Outage Report in Wickford, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wickford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wickford, Essex, England 03/26/2026 16:00

March 26: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wickford, Essex, England

The most recent O2 outage reports came from the following cities: London, Brentwood, Gravesend, Maldon, Upminster and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • michelle1884x Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • martin_youldon Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • koohnai Ian (@koohnai) reported

    @O2 I’d hang on but O2 Twitter was saying “this year” in 2017 so the info you get from the company isn’t very reliable. Thanks anyway 👍

  • noonie82 🫖Katrina Broster🦄 (@noonie82) reported

    @O2 why do you still have so little 5g around. I'm glad I didn't pay extra for 5g but frustrating my husband has the same 5g phone on a different network and has 5g. Not even in Chester which is a pretty big city.

  • MackemX Truss (@MackemX) reported

    @O2 can someone from complaints or a manager contact me ASAP please. You have now cut me off twice after over an hour in the phone. Is this your new level of customer service ? This is regarding my elderly Mother with Alzheimers.

  • oIiviaIouise olivia (@oIiviaIouise) reported

    @O2 my 4G hasn’t worked for a few hours now.. app says you’re updating it.. 4G was working fine this morning? it’s randomly not working now

  • imchases Chase Silverstein (@imchases) reported

    When I was with Three, I had such a awful experience where it came to the point In my life where I would phone the company every month to remove unused chargers and I’ve been on the phone month after month arguing with them. Since being with @O2, I’ve never had to do that once.

  • noimspartakus bryan benson Esq (@noimspartakus) reported

    @O2 can you get support to contact me please?

  • pussyinbigboots 𝕾𝖈𝖍𝖗ö𝖉𝖎𝖓𝖌𝖊𝖗𝖘 𝕻𝖚𝖘𝖘𝖞 (@pussyinbigboots) reported

    @CodenameJohnny @O2 I had the same issue.

  • KelsEverAfter Kels (@KelsEverAfter) reported

    @O2 I got an email about getting Disney+ for 6 months for free, when I click the link it doesn't work, what can I do?

  • weechu1968 Matthew Little 🏳️‍🌈 (@weechu1968) reported

    @O2 just wondering how to get someone in your call center(s) to actually fix a an issue they say they will? Been incorrectly charged termination fees and, despite being told it will be sorted for the last week, I still wait. Guess I'm on the phone AGAIN today.

  • AlexMcNeil14 Alex McNeil (@AlexMcNeil14) reported

    @O2 You guys don't do irony, do you? #fail