O2 Outage Report in Wickford, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wickford, Essex, England
The most recent O2 outage reports came from the following cities: London, Sheerness, Southend-on-Sea and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Emmss
(@EmRosePull) reported
from
Chelmsford, England
@O2 GREAT NETWORK IS DOWN AGAIN!!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Charlie
(@eclipsed) reported
from
Southend-on-Sea, England
@o2 Totally fed up and appalled with the lack of efficient customer service received. Constant delays. Constant fob offs. How to piss off a customer - you’re experts at that.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 He replaced the sim. Said it should work. Got home and it's still the same. No network and won't receive calls. Went back and they're saying they can't help now. 6 months left on my contract but not being given what I pay for. So what are the options? I can't afford the upgrade.
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Davies Tom
(@SeriousShortbrd) reported
Hi @O2. I don't seem to have access to the Disney Plus free period on my account. I am a new pay monthly account, and have never redeemed Disney Plus with you previously. Who can I contact to resolve this?
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 I've tried that. But even in places I normally get 5G, still nothing? Just says emergency calls only
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Steve Allen
(@StephenRAllen) reported
@O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?
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billy charisma
(@billycharisma) reported
@O2 most shocking poor customer service in the teesside park store middlesbrough, not only are they advertising phones and tariff's that have expired but when i asked to talk to the manager via assistant he totally ignored us, finished his computer work then walked away !
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Lou Hawke ✌
(@Louhawke1994) reported
@O2 Everywhere. Don't even get signal in my own home
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Steve Allen
(@StephenRAllen) reported
@O2 I have had an account with o2 since the late 80s, suddenly my number is not recognised, neither are my login details. Chat and customer services not helpful.
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Gabby Harrington-Poole
(@Gabarillo) reported
@O2 hi, I returned a sim card to you, part of an @virginmedia VOLT deal, but I cancelled it the day after (within14days). Therefore this deal was also cancelled too. Yet you’ve taken £11 odd from me. Please return this to me. I am not an 02 customer as I cancelled. Thank you.
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Gavin Hannon
(@GavinHannon56) reported
I have the volt deal. So I also now have o2 too. They have being atrocious too. Loss of signal tonnes of times. Customer service between @O2 & @virginmedia have being awful. I only moved from @sky due to getting a better deal from you’s but honesty I never had a problem with sky
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Gc1980
(@Gc19802) reported
@SonyElectronics @Android @O2 Android 12 update forced on me has now corrupted my phone with no way to roll the system back. What are you doing to rectify this? I need my phone for work. Don't release updates if they're not fully tested! #android12crashing #sonyxperia1iii #help