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O2

O2 Outage Report in Wickford, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wickford, England

The most recent O2 outage reports came from the following cities: Brentwood, Gravesend, Maldon, Upminster, and Sheerness.

CityProblem TypeReport Time
Brentwood Phone 27 days ago
Gravesend Phone 27 days ago
Maldon Phone 1 month ago
Upminster Phone 1 month ago
Sheerness Phone 2 months ago
Southend-on-Sea Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

  • seancalvert1
    Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?

  • jean_penticost
    Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • martin_youldon
    Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off

  • HarvsTheDuck
    Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    @stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.

  • KJDalby
    Kate Dalby (@KJDalby) reported from Chelmsford, England

    @O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.

  • michelle1884x
    Michelle De-Pass🏳️‍🌈 (@michelle1884x) reported from Southend-on-Sea, England

    @O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it

  • RyanSchaverien
    Ryan_Schaverien (@RyanSchaverien) reported from Chelmsford, England

    @O2 Extremely slow data coverage for the past 3 weeks.... any help?

  • martin_youldon
    Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England

    @O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,

  • mikebahirathan
    Mike Bahirathan #FBPE (@mikebahirathan) reported from Southend-on-Sea, England

    Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • SimonHemmingshj
    Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • AbbeygaleRose
    𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞 (@AbbeygaleRose) reported from Chelmsford, England

    Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich_UM_
    Rich (@Rich_UM_) reported

    @o2 thanks for informing me of a 13.4% increase in my airtime bill. I swear to god, if I read this time next year you've made record profits you will not only lose me as a customer, but I will actively stop any friends, family or stranger from purchasing from you again.

  • shaniepoo2000
    Shane Byrne (@shaniepoo2000) reported

    @O2 I can't believe that my phone tariff is increasing by 17%!?! I've struggled to get decent network service for my I telnet ever since I change to O2, and now I have to pay an extra £5 for reduced service?!? Ridiculous! Thinking I should have stayed with vodaphone now. 😡

  • hammers10
    Amanda Marshall (@hammers10) reported

    @O2 I'm in Kenya which you don't have an agreement with and are charging astronomical prices but I cannot get through to anyone for help!!! Is there anyone answering the phone? It's shoddy service. My son is trying and on hold. I hope he is NOT charged for that..

  • SirBlimelyWindy
    Neil Jeffery (@SirBlimelyWindy) reported

    Hey @O2 if you want to contact me with a personal offer, ring me from your customer service number or email me- a Blackburn number I have never seen before makes me wary

  • MarysiaT
    Marysia Trembecka (@MarysiaT) reported

    .@O2 1/2 8 days after pac code switch to you, still no sms/no calls & I am spending 2+ hrs a day with useless #02 customer service. Apparently the escalation from last Wednesday was not processed so they did yesterday so 5 more working days on real help #badservice

  • GeekJoshJohnson
    GeekJosh 👾 (@GeekJoshJohnson) reported

    Well my @O2 bill is going up 17.3%. It's ok though, because it'll "help cover the rising cost to power their network". Inflation is going to ruin us all.

  • mattcotter92
    Matt (@mattcotter92) reported

    @O2 No reply on Insta 😔. Just spoken to 📞 support line who are sending out a new sim… but in order to activate it I need to send a text from the old sim which I repeatedly told them doesn’t work 😩 feel like I’m going round in circles

  • AlonzoORP
    Rick (@AlonzoORP) reported

    @AaronH02056 @O2 Never right

  • jamiekopite
    Jamie Griffiths (@jamiekopite) reported

    @jodielouiseart @O2 Mines gone up too. Why not pay more for shite connection and dire customer service? Joke init

  • Nitromanuk
    Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported

    @O2 just had my text. 17.3%. are you taking the Michael. You said you can invest. I wouldn't mind if you did. I'm lucky to get 4g and a few weeks ago my local mast was down and couldn't use my services for 3 weeks. I was recently in Germany and they had 5g all over. I've been a