O2 Outage Report in Wickford, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wickford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wickford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wickford, Essex, England
The most recent O2 outage reports came from the following cities: London, Sheerness, Southend-on-Sea and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Ryan_Schaverien
(@RyanSchaverien) reported
from
Chelmsford, England
@O2 Extremely slow data coverage for the past 3 weeks.... any help?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Kate Dalby
(@KJDalby) reported
from
Chelmsford, England
@O2 urgent my new provider activated the PAC code provided by you. Their sim card does not work because apparently my device is locked with you. I cannot text you to get it unlocked. Please help asap.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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𝐀𝐛𝐛𝐞𝐲𝐠𝐚𝐥𝐞
(@AbbeygaleRose) reported
from
Chelmsford, England
Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ned TV
(@Ned_SS22) reported
@55in2020 @O2 Big companies need to make big profits we get that … big companies usually cut costs by having call centres who are only interested in sales and not customer service, we definitely get that. Great to hear that @TheO2 have an employee who’s took the time to listen.
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John Kavanagh
(@johnkavanagh) reported
I’ve been an @O2 customer for more than twenty years; longer than they’ve existed in fact - my contract began with BT Genie. I’ve had a tech issue with them for over six months, which they’ve promised to resolve multiple times, and haven’t. I’ve never even received a call back.
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Samantha
(@Wee_Sammy_xoxo) reported
@creisionblasus @O2 And they don't help at all. Been trying for days and no help. The only advice they give is just to borrow a phone and ring them. What's the point of having social media if they can't help here 🙄
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James Page
(@page_pageyworld) reported
Fraud case raised in November, raised 3 times, told it would be 30 days, 8 emails, 3 letters of complaint, many, many phone calls. @o2 still “not” written to confirm what’s happening..over 15 horrific letters threatening him. @o2 make contact and sort this please.
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Ash
(@AshScrivens) reported
@O2 hello, I joined o2 but the signal is heavily congested in my area and had to cancel. The signal status 4 months on still says the network is congested. If I give you my postcode are you able to see if work is planned to install new masts? I live in the centre of town
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Jay
(@join4te) reported
@O2 Day 133 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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James Page
(@page_pageyworld) reported
Dear @O2 your lack of response to an 84 year old customer who was a victim of mobile phone fraud is unacceptable . This person is contemplating taking their own life. Please take action to help and prevent this tragedy. #o2 #ElderlyCare #MentalHealthAwareness
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Simon
(@SimonSaysSK) reported
@o2 I usually get good signal in my house, the last few days I have had no signal whatsoever. Please can you advise how I can get this resolved.
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waaaayne904
(@FillinghamWayne) reported
O2 have done nothing at all! No reason why I have no data! Formal complaint to O2 @O2 #onbudsman
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Scott Jack Leslie
(@ScottJackLeslie) reported
@O2 I’ve been waiting for over a week to have my old number transferred to my new O2 account. And I’m now without mobile data or signal. Online chat’s being of no help. Who can I speak with to get this resolved?