O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Wallasey come from postal codes CH45.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Wallasey, Liverpool, Skelmersdale, Prenton, Ormskirk and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Sal
(@sallyann6) reported
from
Seaforth, England
@O2 always had good customer service with yourselves. Today however it has been shocking! Been cut off transferred to repairs when I wanted an upgrade however they were the best department
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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apcody
(@appleypieman) reported
@O2 Can someone please provide help on returning and cancelling a part delivered order. Your phone system is impossible with a shop order, simply the worst customer service I have ever received.
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Robert Seeley
(@Quantum_iPhone) reported
@O2 Hi, how do I switch my watch plan over from an Apple watch to a Samsung Watch? I can't see any obvious way and the help section just assumes that people are only using an Apple Watch.
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Xx
(@cleanthewindows) reported
@O2 left this network after 24 years as a loyal customer. Then to get my final bill sent to a debt agency after this company did not email or letter me ..never missed a payment. But they were quick to pass bill to debt company..Guess spite for me leaving their network...beware
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Sammy
(@sammypennington) reported
@O2 I reported my phone as lost several days ago and put a block on it. I found it within the same day and have called and been in store several times to get the phone unblocked, each time I have been told it is sorted. However it still has no service, what do I do from here
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Sarah'Jane Sandy
(@s2sxy) reported
@O2 Thanks I will. Is there a way that we can all apply for some sort of discount from our bill? We are paying for a service we cannot use it doesn't seem fair!
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HiCoo #GetVaccinated pls 💙🏴🇪🇺
(@sw_hi_coo) reported
@MrComputer089 @O2 Thanks for the advice but I don't "do" instagram. If I get no joy from customer support - I'll go back to the shop I bought it from, the sales assistant told me to come back to him if I couldn't get it sorted out. Have a feeling that will be the next step.
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MJ
(@mjarvis100) reported
@O2 Absolutely terrible service from O2. First time agent drops the call, second time in an endless queue. 3rd time the agent said she would not put us on hold & then does it again. They have no respect for their customers.
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simon withers
(@KalEl_WBS) reported
@O2 when does your support on here start?
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Carpy Villan™️
(@PeteVillan1981) reported
Not having a great experience at switching my current number over to @O2 Customer service is non existent. No live chat, can’t speak to anyone via the customer service number and the guidance online not available. Very disappointed
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Naiobh
(@Naiobh) reported
@O2 terrible terrible customer service any tips on how to get through