O2

O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 12/02/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet
United KingdomSkelmersdale Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rscott10101 Richard Scott (@rscott10101) reported

    @O2 Is anyone answering your phones today? Trying to contact your Complaint Review Service about a very long running fault and have been queuing for 10 minutes so far.

  • eiksham Sham (@eiksham) reported

    @O2 why have I have been waiting months for a refund??? Absolutely terrible service and customer service even worse!!! Going round in circles. Please help.

  • ChrisBurgess72 Chris Burgess (@ChrisBurgess72) reported

    @richyrich1971 @O2 She only moved because @ThreeUKSupport Don't support eSim for her apple watch, worse thing she every did !

  • JordanDavies111 Jordan Davies (@JordanDavies111) reported

    @O2 Virgin won't give me internet. Haven't for almost 2 months. Won't fit it Won't let me cancel Keep me paying Won't give me data to work (I'm with 02) They owe me over £2000 @LutzSchueler please help this has gone on for so long there is nothing I can do

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    @virginmedia I queried this, and was told, if I wanted it cheaper, I would have to have an O2 SIM contract as well. That's useless. But I still have to pay for it. There is no @O2 coverage in my area. The Sim card has never been used. Never will be either.

  • neonexy becks (@neonexy) reported

    @O2 Just had a message off u guys saying have used all my data this month but mobile data on phone is saying a still have 1gb left.any ideas what’s going on? Also message said unused data gets carried over 2 next month but mine never has & I generally use 3gb less than allowance

  • OmniTheatreUK Omni Theatre (@OmniTheatreUK) reported

    @O2 I’ve not had phone signal for nearly 24 hours now. It is showing on the service checker as having issues. When will this be sorted please?

  • PhilipJReynolds Philip J ReynoldsTV 🎥 📻 🎙 (@PhilipJReynolds) reported

    Hi @O2 it’s really getting out of hand, the amount of spam calls on a daily basis that aren’t blocked by your network. Sort it out.

  • WestlifesUKFan Francesca Wood (@WestlifesUKFan) reported

    That's strange had a voice message but sounded forgein and never left a number would that be a scam @O2 ?

  • PropertyJedi Property Jedi (@PropertyJedi) reported

    @O2 Why does your mobile top up service not work? It won’t accept any card payments and it’s been like this for years 😡