O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Rushton
(@DanRushton) reported
@virginmedia shambles. @O2 I took out a joint contract, if I want to leave Virgin but noy you can I do that? Alternatively, if I cancel with them, can I cancel with you also?
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Stephen Evans
(@jsdevans) reported
What a way to deal with customer complaints. Hide behind email sent in error. Goodbye @O2 Goodbye @virginmedia . @LutzSchueler you should be embarrassed how your team fail to deal with complaints. You picked the wrong one, I'm not going away
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senpaii☆
(@ga7asenpaii) reported
@O2 ur network tips don’t even work. my data is sooooooo slow and i recently signed a contract w o2. i’m so disappointed
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YT: baloves28
(@buxxbambi) reported
@O2 I want to cancel my accessory order but can’t log in (says I don’t have an account) and I’m being asked for a security answer on the phone for a security question that the automated assistant hasn’t told me
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gang wolf (christian hardaker)
(@gangwol94963332) reported
@O2 so my 10 call 4 hour later trying to do iPad insurance… been trying earlier this week 3 different periods also got cut off 100 time also send from support to insurance to repairs back to insurance to not be able to only hear part of me which I call up to complain very poor
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James Gardner
(@JamesGa49728675) reported
@O2 what is happening with your mast in central london? I have had no signal in N1 or WC2R all day?
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TG Ω #RTSV
(@MacandTG) reported
Join @O2 and 5 days have passed still no sim yet my Sim contract has started, can't even talk to a customer service rep because they're always busy. Awful first experience, real shame. See if I'm still in the time to leave and go back to EE.
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CatherineG2009 (she/her) 🦓🦓
(@CatherineG2009) reported
@o2 - why is your phone signal suddenly so bad?!? Can’t even get signal at home any more and constantly drops out! See so many other people saying the same!
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Adam Wilson
(@adamblade83) reported
Absolutely abysmal service at @O2 Decide to put me without service and blame a system issue. Still no signal - well if you swap customers SIMs without consent this is what happens. Oh and asked to vacate the line as other customers want to get through. Thanks for that Ayapha
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Zoe Keogh
(@positivemummy1) reported
@O2 Dm sent but my point still stands, if I do not have this issues resolved by the close of play I will be going to the press