O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
-
James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
-
Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
-
bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
-
Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
-
Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
-
James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
-
James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
-
Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
-
Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
-
Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
-
Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
-
Ian Hawksey
(@ShanklyBob77) reported
from
Aintree Village, England
Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
-
Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
-
Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
-
Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
-
James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
-
LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
C&C Cullen
(@CCp3_CCp4) reported
@O2 Hi, o2 signal not so good at home for the past while, was reading about Wifi Calling, says it's active on the MyO2 app, but inside my phone's service menu the option is greyed out. Can you help please?
-
Anthony Duncalf
(@Gallovidian) reported
@O2 Yes have done that - apparently problems with local mast and your engineers MAY be on to the problem already. Please send bread and milk in the meanwhile.
-
Sophia Mackie Ellis
(@Sophiae007) reported
@O2 I have zero reception and have done all morning. I cant make or receive any calls. 4G dropping in and out. I've had no info of problems in my area and I can't check using my phone. Any help please?
-
Melissa
(@MelctidMelissa) reported
so @virginmedia offered me a upgrade, sent me a new sim card with o2 which I have never used or activated. just checking my bank statement and @O2 have taken money out for the past two months, just rang and they can't help me as I can't verify the mobile number of the sim card
-
𝔸𝕁 ℝ𝕠𝕓𝕖𝕣𝕥𝕤 🦊🔥📸
(@FoxFyrePhotos) reported
@O2 Two scam O2 calls in the space of a minute. First from 01823 702005 (Taunton) very bad line & thick Indian accent. She then said she would call from another line & hung up. Then a call came from 0131 367 0598 (Edinburgh) so figured it was a scam & have blocked both numbers.
-
Michael
(@mike9001985) reported
@O2 how many months is it going to take you to fix the mast at NG95HN 2 months have passed and i keep getting texting were trying our best.... Theres a few bushes in the way at best!! BLOODY SORT IT
-
Joanna Atkin
(@apuleius) reported
@O2 I think you should highlight this on your travel page as lots of o2 customers seem to make this error. I’m in my 70s and had no idea until my son changed the settings for me. Can you not waive charges as goodwill gesture I’ve been am o2 customer for ever …
-
Becky 🌈💙🇺🇦💉💉💉#FBPE
(@xebykceb) reported
@O2 Done all that. I’m really not that bad with the technology of my phone. That’s why I can’t get my head around this!
-
Kathryn Buckingham
(@Jarners) reported
@O2 Yes. She told you that the phone was stolen and she would have to pay £xx amount to cancel the contract or continue paying monthly up to the point of the contract end. She agreed to continue paying monthly but explained she wanted all payments to cease June. They have continued.
-
Charlotte Bordewey
(@CBordewey) reported
@O2 I need someone to deal with a payment I physically cannot make as nobody is ever available on the phone. It says you'll text me a number but never do. I'm at a loss as to how I can sort this. I've called daily since the start of the month