O2 Outage in Wallasey, Metropolitan Borough of Wirral, England

@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

@O2 anyone able to help, can’t get through on phone ?

@O2 can’t get through on the phone, I need help please ?

@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

@O2 sorry I left you for @EE, awful network! 😰😰

@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

@O2 any help out there ? #badcustomerservice

@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

@O2 is anyone answering the phone today or am I just sat here listening to your crap music....

@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

@O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place

@OnePlus_UK @O2 Your service company destroyed my phone and since a year you keep telling me that you are looking into it with no resolve!

@O2 o2 pls help

@O2 24th August and use it for music and work calls, such good quality sound I’m really impressed and such good service from you guys

@O2 Hi there. No it's not working via our laptop, nor when we're using our phones on wifi. But turning wifi off on our phone and using data seems to work. Weird!

@O2 can someone give my your contact telephone number. I've had a letter say my contract has changed and I have the right to cancel contract even though its not expired. App is sending me around the houses and 3 days on I'm seriously fed up!!!

I'm having trouble with my o2 app. Can get in but can't access "change my tariff". What's going on @o2

So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?

@O2 They stopped updating the delivery tracker at 8am today, save for one update at 7pm saying they weren’t delivering today. They are the absolute worst.

Can you please stop using the absolute worst delivery people, @O2 ? DHL are atrocious. They’ve never managed to properly deliver a parcel to me ever.