O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
@O2 & @madebygoogle when will the O2 UK network get #PixelWatch LTE capability? Seems like someone is on the naughty list, must try harder in 2023? #TeamPixel #PixelWatch
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BigYin😜
(@badassscotsman) reported
@O2 what is wrong with your signal every time I try to phone anyone it takes ages and ages to connect to them and now. it's beyond the joke now...
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James Gordelier
(@JamesGordelier) reported
. @MPD_Online my friend ordered an iPhone 14 pro 2 weeks ago from @o2 and hers is arriving tomorrow! How come I’ve waited 10 weeks and still nothing? How do I cancel might order?!
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Arsh1972
(@Arsh19721) reported
@lovesid1 @O2 Same situation and o2 and bmd don’t give a ****.they are both in on it.
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Adam Flowers 🌼
(@adzflowers) reported
@O2 @TheMums It’s been over 14 days and nothing. I’ve spoken to your team tonight and they said it can take another 14 days (30 in total). I’ve been given 2GB but that won’t last long. I need my extra 20GB ASAP, please. Lifetime customer of o2.
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over it.
(@toluaiko) reported
@O2 your customer service is very rubbish, simple number change you can’t do? It’s been 48 hours and you’ve disconnected both numbers but You said it will only take 24? This is very inconvenient as I can’t receive or make calls or texts
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Milan Kantor
(@MilanKantor5) reported
@lovesid1 @O2 @MarkEvansO2 This is completely ridiculous BDM customer service doesn't exist and my direct debit going to O2 and nobody wants to deal with that
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Fruzsina
(@itsfruz) reported
@O2 I’ve spoken to 2 agents today, both of them said my problem was sorted, which is not, also no confirmation of this! Now trying to access online chat I can’t as conversation from previous advisor is still there and I keep getting told no agents available!!
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Zach
(@Z4ch3ryW) reported
I repeat…… has anyone ever won anything on #O2 priority? I haven’t and have never of anyone who has. @O2 are these competitions actually real?
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Adam Flowers 🌼
(@adzflowers) reported
@O2 hi. It’s impossible to get help. Live Chat directs to website as nobody available all week. Website says use Live Chat. I’m running low on data as Volt double-up hasn’t been applied and it’s almost a month. Please can you assist?