O2 Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Birkenhead, Ellesmere Port and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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che!!e
(@chelleskirby) reported
@O2 are ******* stupid
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Adamskiodp
(@adamskiodp) reported
@O2 Hi, how does O2 normally inform its users of any planned maintenance on the network? How do O2 customers know in advance if their local mast(s) will be out of action for a period?
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Tom
(@HAALAND_ERA) reported
@O2 is o2 down ?
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Anfield Delfina
(@DelfinaBeatle53) reported
@O2 @philroue10 It is disgusting. I tried you and left EE. Never a decent signal. My mate sitting next to me was on Ladbrokes putting his footy bets on, he is EE and got straight on. I had to ask him to lay my bets on his account as O2 was giving me no signal. Same every week. Only WIFI works
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Jack Price-Draper
(@price_draper) reported
@O2 I had a phone delivered on Saturday but have had no coverage since. Been in contact with your advisors since Monday and still no working phone. Today one of your advisors shouted down the phone at me and hung up. You guys are making even Vodafone look good right now
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Fu*k_this_NO
(@Cc14935702) reported
@Doctor7979 @O2 😱😱 Wtf, what a piss take.
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Adam
(@Adam69459003) reported
@virginmedia @TheBHF @O2 How about you provide the services you take our money for you thieves. Been a week now and your “technicians” are still fixing the broadband issues. I’m sure you guys will let me off the £70 a month you charge me currently if I lose my job because you’re not money hungry at all.
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aajohnson
(@Harbiodun27) reported
@O2 I have tried to make payment for my bills and not going through. Customer care agent advised that I transferred to your bank account but the payment is still yet to be confirmed
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Sammeh Lowry
(@sammeh_reads) reported
@O2 ring to pay my bill am told welcome to the o2 pay as you go top up service? Can't get through to anyone and when I try and log in it says my account doesn't exist. What's going on?
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Al MacLeod
(@thealmeister) reported
@O2 Ok to again answer the questions, phone has been used last year with same plan and ability to call and receive calls. I’m a pay monthly customer. I have inc roaming on my plan, your support team have suggested a bold on was required well news to me, nothing has changed my end 😡