O2 Outage Report in Theale, West Berkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent O2 outage reports came from the following cities: Reading, Newbury and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Phone | |
| Newbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Ian 🙏
(@IANMUSIC25) reported
from
Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Rewky
(@jozak123) reported
from
Didcot, England
@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Jamie
(@jaamie85) reported
from
Woodley, England
@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Mathew Webber
(@MathewWebber) reported
from
Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Doug the Prop
(@DougProp) reported
from
Goring, England
Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Oleg
(@mr_oleg_perov) reported
@O2 @educationgovuk Horrible Worse Operator in the world!!! Why I can not contact no one for service????? Why when I pay my bills I still cannot use service 1 week already????
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Lindie⁷𖧵
(@Lindiedayo) reported
@O2 I'm in a different continent trying to cancel my contract with yourselves and losing my mind with your circular customer service system. If I get linked to the contactus page one more time I may jump. Had good experience throughout contract and would like to maintain that :)
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Scott Fraser
(@s_a_fraser) reported
@o2 and the same mast, according to your website, is down again...seriously, it’s time for me to choose whether to provide payment or not, in the same way as your network operates...
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Oleg
(@mr_oleg_perov) reported
@O2 Horrible Worst Operator in the world!!! Why I can not contact no one for service????? Why when I pay my bills I still cannot use service 1 week already????
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Samantha Brown
(@samanthaxobrown) reported
@O2 signal is shocking, always been with them and never had any problems however the last year or so my signal has dropped in a number of areas that I am frequently in and I'm honestly considering going with someone different because of it! so frustrating!!
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Alex Williams
(@AlexWilliams100) reported
@O2 with more verification text being set. What is O2 doing for people in low or no signal areas & Wi-fi calling only???? #Frustrating #isittimetoswitch
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Harleen
(@_Harls) reported
@O2 Yeh that’s what I meant. GB. And I never turn my data off so why isn’t it letting me use it. I don’t need simple trouble shoots
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samwag333
(@samwag333) reported
@bakedcamembert @O2 It depends on handset on android. My older handset 2016 took mid size something but majority of current handsets take micro. The smallest size which is too fiddly to hold. Not sure about apple never had one
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CL Quigs
(@cl_quigs) reported
@O2 I cancelled my contract with you guys about a month ago, my number has disconnected and I need my PAC number. Can you help please? It’s murder to get through on the phone
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Stuart Paul
(@SashasGrandad) reported
@informjohng @virginmedia I tried to get a new phone from Virgin media. Appalling service. Rang three times and they promised to call back. So I’ve given up and stayed with @O2.