O2 Outage Report in Standon, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Standon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Standon, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Welwyn Garden City |
||
| Hertford |
Phone | |
| Bishops Stortford |
||
| Stevenage |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Standon, England
Latest outage, problems and issue reports in Standon and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Paul
(@paulhayward200) reported
from
Wendens Ambo, England
@O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Williams
(@williamsXbaby) reported
Hello @O2 , can you please explain to me why I've spent all morning on the phone to 4 different people at your call center with my complaint only to be told the robots won't work right. Passed from pillar to post with my complaint and got absolutely nowhere.
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Red Steve
(@Steve_Red_Beard) reported
@O2 you said current contracts wouldn't change, how come I got an email stating tariffs are going up again in August. They already went up once this year, so your raising twice in one year ? But you still offer sub par service, you lot have a cheek. Thank God I'm getting rid
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Earl of Greatness
(@EarlGrey_79) reported
@O2 I've had no signal for over twelve hours. I need to speak to someone about this quite urgently; please can you help?
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Stephen Shenton
(@TheSteveShenton) reported
@O2 The app works but I don't always have my phone to hand. I would still like to be able to access the website. It doesn't work with any computer or browser.
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Catherine Edgson (they/them)
(@cedgson91) reported
Moved house :) However it appears the internet is having some issues 🤨 @TPLINK Any advice on dongles/hotspot/mobile broadband? @O2
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Jen Fielder
(@Scrumpyjen87) reported
@AndyNayler @TalkTalk Same here Andy. I had about 3 hours of connection and then it cut out again. It's a good job I've got a good @O2 data plan as I'm having to use that to work from home rather than my actual Internet connection!
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Life360
(@Life360) reported
@SparklyG @O2 Hi, we are not seeing the DM from you. Can you please send another DM to Life360 only with the email address on your account and a description of the problem? Looking forward to hearing from you soon. Thanks! ~Kris
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Watsey
(@watseyG) reported
@O2 no service on new phone/sim been told the sim is broken but can’t get hold of anyone to sort it ?