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O2

O2 Outage Report in Standon, Hertfordshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Standon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Standon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at O2

O2 is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Standon, England

The most recent O2 outage reports came from the following cities: Bishops Stortford, Hatfield, Sawbridgeworth, Harlow, and Stevenage.

CityProblem TypeReport Time
Bishops Stortford Phone 1 month ago
Hatfield Wi-fi 1 month ago
Sawbridgeworth Phone 1 month ago
Harlow Phone 2 months ago
Stevenage Phone 2 months ago
Buntingford Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • hadhamlane
    Andy Lane (@hadhamlane) reported from Bishop's Stortford, England

    @O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • j4cobwood
    Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Harlow, England

    @O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nothingbutbbq
    Oliver Woolnough (@nothingbutbbq) reported

    @O2 Don’t worry now 3 weeks no service and apparently you were calling me 3 days ago? Gave number again yesterday….. still no call.

  • bluegaschris
    chris fear (@bluegaschris) reported

    Wow @O2 what terrible customer support hang your heads

  • ThatLewisBarry
    Lewis Barry (@ThatLewisBarry) reported

    @c_cooper88 @O2 I've also noticed the same for months now. Full signal but no actual data upload/download until I'm a mile out.

  • SarahCo04405793
    Sarah (@SarahCo04405793) reported

    @O2 is there any reason why I don’t get signal ANYWHERE since I took out my new contract with you in June. An issue with my phone perhaps?

  • KontrolKroos
    Kroos Kontrol (@KontrolKroos) reported

    @O2 @Nini_Bhabutta Sorry @o2 but there have been massive issues all day in central London and I am still experiencing them now!

  • AshtonVilla6
    Ashton Villa 🦁 (@AshtonVilla6) reported

    @jodielouiseart @O2 Im on Sky Mobile which is O2 and as soon as I walk out of my house to walk the dog i'm cut off from the world. It says I have 4g but a very slow connection if any connection at all.

  • mreyetee
    Thomas Burton (@mreyetee) reported

    Team, for months now I have had issues with signal and both data and voice around the BL09WG area. @O2 say, "sorry our network is busy use wi-fi" which doesn't really help out and about and sort isn't the point of mobile.what is being done to sort it? Can I escape my AT contract?

  • Danieloopspedro
    Dan Stevenson (@Danieloopspedro) reported

    Rang up to say I can't use the network again and it's expensive paying for something you aren't getting. The response from @O2 was to connect to WiFi. Honestly if it was that easy I wouldn't need your network would I. Absolutely fuming

  • SneakyBear1987
    Rob (@SneakyBear1987) reported

    @IamNdodana @O2 If your within the 14 day cooling period you can cancel for free. Only you pay for usage upto that point

  • Walayat_Family
    Dr Serac Engerraund (@Walayat_Family) reported

    O2 very weak mobile signal in Sheffield S11 now for over 1 week, cannot use phone in doors, only out doors. Come on fix it, else move to another provider. @O2 #o2v