O2

O2 Outage Report in Standon, Hertfordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Standon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Standon, Hertfordshire, England 12/22/2025 10:15

December 22: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Standon, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Welwyn Garden City, Hertford and Bishops Stortford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWelwyn Garden City E-mail
United KingdomHertford Phone
United KingdomBishops Stortford E-mail
United KingdomStevenage Phone
United KingdomStevenage Phone
United KingdomStevenage Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • paulhayward200 Paul (@paulhayward200) reported from Wendens Ambo, England

    @O2 Took out a new IPhone contract back in November. No problems paying but I wanted to add a Apple Watch on the account. O2 keep on cancelling the order even though I pass the credit check.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • leon_dave_smith Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @o2 I ,along with seemingly many others, wish to know why your 4G has been virtually useless over the last week or so please, or better yet, when the service will improve, but you don’t seem to be replying to anyone. Please help.

  • 1011FOXEE beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • j4cobwood Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesdb1984 James Bogle (@Jamesdb1984) reported

    @O2 I have just come back from holiday and my mobile data won't connect even when I select this option, please can you fix this! I didn't use data roaming as I was able to access wi-fi throughout the trip.

  • GoodallTimothy Timothy Goodall (@GoodallTimothy) reported

    @BluishSanity @O2 It certainly does I’d think about taking them to trading standards or something has to be someone that can help.

  • sj_monty Monty (@sj_monty) reported

    @o2 Hi, can I get some immediate support please?, someone has switched off my sim.

  • joelipo Joseph Lipson (@joelipo) reported

    @AlexTG_ @O2 Mine’s down… oh yeah I’ve been cut off and ignored for days. I cannot call or log in. No service

  • cacaannex catherine 🤓 (@cacaannex) reported

    @O2 There was never an estimated time of delivery showing when I placed my order. I placed my order through the MyO2 app. Could this be why?

  • BluishSanity (Syndication) (@BluishSanity) reported

    @GoodallTimothy @O2 Just sick of the excuses, it's disgraceful, literally lost count of how many times I've told them it's clearly not working, check social media, I'm getting sick of it, they're sly as **** saying I'm contracted but then doesn't a contract work both ways?

  • Manley62 Mark Manley 🧡 (@Manley62) reported

    And now I am on holiday in Suffolk and wait - no, no signal in Snape @O2

  • Teach21r Mrs B (@Teach21r) reported

    @O2 what is going on with signal... No coverage in a supposedly 'excellent' area... Local residents say 'mast problem being fixed' has gone on months! No phone signal at home. Not good enough!! Help!

  • cacaannex catherine 🤓 (@cacaannex) reported

    @O2 any update on when I’m getting my order? Ordered on 09/09. Still waiting for updates. Any help would be good!

  • BluishSanity (Syndication) (@BluishSanity) reported

    Big ol' shout out to @O2 for their sub standard service, months later, still not working, all of sudden this mast and this mast is showing up as being faulty after we've been complaining for months, absolute shoddy service and then lying about giving me £100 in credit, shameful