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O2

O2 Outage Report in Standon, Hertfordshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Standon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Standon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Standon, England

The most recent O2 outage reports came from the following cities: Bishops Stortford, Hatfield, Sawbridgeworth, Harlow, and Stevenage.

CityProblem TypeReport Time
Bishops Stortford Phone 1 month ago
Hatfield Wi-fi 1 month ago
Sawbridgeworth Phone 1 month ago
Harlow Phone 1 month ago
Stevenage Phone 1 month ago
Buntingford Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • hadhamlane
    Andy Lane (@hadhamlane) reported from Bishop's Stortford, England

    @O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • jill_jtc
    Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • j4cobwood
    Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Harlow, England

    @O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davidkick1996
    David kick (@davidkick1996) reported

    @O2 must say i am not very happy with the way you deal with customer complaints bit off a joke you put an offer on that you can only pick fom a shop you could not get the same offer online very dumb move in the middle of a pandemic so muck for disabled people or those shielding

  • Firebreather_Uk
    Ǝ Melanie ⭕️ (@Firebreather_Uk) reported

    @Nyerider @O2 Makes me wonder how long mine will be down then. Mine just went on Sunday so now worried it will be weeks and weeks 😳

  • EzzWalker
    Erin Walker (@EzzWalker) reported

    2/4 cannot do as she cant switch her phone off and doesnt have access to any other unlocked Android phone to put her sim in. I have kindly asked if @O2 can just take her security password and then get her a phone out in the post seeing as she has been a customer with them for

  • __amyrebecca__
    Amy (@__amyrebecca__) reported from Greetland, England

    @O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    @O2 Totally the power bank. Like it says. “Live life to the fullest. When we’re back out there travelling again it will help to keep my iPhone topped up 🤩

  • graham_m89
    graham (@graham_m89) reported

    8 months of hell with @O2, finally I am with a decent network, who values their customers. Tracy Turner, Mark Evans and the rest of the team at O2 are useless, pathetic bullies.

  • Druthpag
    daisy ruth (@Druthpag) reported

    @O2 I've had 3 scam texts through in the past week - never had them before... are other customers experiencing this?

  • conor_wisson
    Conor Wisson (@conor_wisson) reported

    @O2 I’m trying to pay my bill but it won’t let me add my payment card. The O2 app told me to contact my bank and they don’t see any issues with my card for why the payment can’t be added or paid. Please advise on next steps.

  • givemeabreak303
    gigi (@givemeabreak303) reported

    @O2 Hello I just made an order online for a new sim but I put the wrong email address can you please help??

  • Christi78123264
    Chris s (@Christi78123264) reported

    @O2 Honestly its to complicated now im worn out but I have to pay for a phone that's never getting delivered an the contract