O2

O2 Outage Report in Shepshed, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shepshed, Leicestershire, England 03/21/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester, Swadlincote and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomSwadlincote Internet
United KingdomLeicester TV
United KingdomLeicester Phone
United KingdomLeicester Phone
United KingdomCoalville Phone

Community Discussion

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O2 Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • possiblyperfect Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • Watto_Clare Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • laurenbramley13 Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • TowersStreet TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • HepkeNicky Nicky (@HepkeNicky) reported from Ockbrook, England

    @O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

  • AWorkOfStuART Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • DeanHawksworth dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • pgallivan87 Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • itsfrancescaxox Franks🦋 (@itsfrancescaxox) reported from Stapleford, England

    Anyone know if @O2 is down?

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • zenas_suitcase Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • simonpbrierley Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • HarjitDosanjh8 High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • james_watts James Watts (@james_watts) reported from Sandiacre, England

    @O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬

  • robhollanduk Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!

  • JackieEdwards57 Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, England

    Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RebekahElvidge Rebekah Elvidge👻 (@RebekahElvidge) reported

    @O2 hello! Im trying to change my direct debit date but the website just keeps redirecting me to the ‘get in touch’ page which doesn’t have any contact info on. Please can you help?

  • PeterCarr1969 Peter Carr (@PeterCarr1969) reported

    @O2 Is customer service closed today, called from both mobile & a landline to be told thanks for calling O2

  • TheRealLamz Huey P. Newton 🥷🏾 (@TheRealLamz) reported

    @O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡

  • PeaDubyah persona non grata (@PeaDubyah) reported

    @O2 Sales can’t help, customer services can’t help, what makes you think you can? Even your email system isn’t working. Just bizarre.

  • this25974057 this (@this25974057) reported

    @virginmedia @O2 @wizkidayo Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!

  • Klarabela Clare Humanski (@Klarabela) reported

    @O2 hi, I bought an Apple Watch series 6 in august & my screen has stopped working, I’ve tried a hard reset & that didn’t work. It stopped working after I downloaded the latest iOS update to my phone, could it be related? I’m not sure how to get it fixed, can you help please?

  • this25974057 this (@this25974057) reported

    @virginmedia @O2 Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!

  • idRidge 𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮 (@idRidge) reported

    @O2 I've sent them an email but have also sent further emails to add to my complaint via O2 complaints email. I've received a letter saying that I have made a voluntary payment towards my contract which I have never agreed to. This needs fixing now and my phone needs to be returned

  • Ric__kay Ricky (@Ric__kay) reported

    @virginmedia @O2 You dont quote a VM customer of 20+ years a price and deal and then say oh no you cant have it after deal is done. Look at the livechat with 'Bry' around 10am my post code is hp2 7pl and number 143

  • qwerty_mu qwertyMu (@qwerty_mu) reported

    @O2 Thanks for coming back so promptly. I’ve already checked the status checker but it says I should be fine. I’ve registered a problem with them now but any help would be appreciated. There are two of us working from home currently.