O2 outages and service status in Shepshed, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Shepshed, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shepshed, England
The most recent O2 outage reports came from the following cities: Leicester, and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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TV | 2 months ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England@islandniles Don’t go to @O2 they’re bloody awful.
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandOMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Sam🤴 (@SamFabregasBell) reported from Clifton, EnglandOnce again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, EnglandFinally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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TowersStreet (@TowersStreet) reported from Beeston, England@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Philip Gallivan (@pgallivan87) reported from Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, EnglandCan anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Yasir Ali (@Yasir0Ali) reported from West Bridgford, EnglandAfter 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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Gareth Smith (@gaz_smith123) reported from Sandiacre, EnglandSo I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fran (@frannyporter) reported@O2 @dermothill11 Can't he's got no signal
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gracie🌻 (@ntltcgracie) reported@KeiraBird8 @O2 no! still not in, i had a few problems with ariana and having to queue to get onto the app but not whilst the waiting room was open!!
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Chris Proctor (@ChrisProct45605) reported@MANUELA12614661 @arokorol @O2 You absolute retard
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Jemmo (@J3MMO) reported@O2 @abbieechels That's not what she's asked. I have been having real problems getting answer to accessible questions and bookings too. But keep getting answers to other questions. Limiting accessbility tickets to just 1 + 1 carer is ridiculous
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Carl Eardley (@CarlEardley2) reported@O2 @MarQusRomelle The app is dreadful. I’m trying to pay this morning and it’s horrible. I didn’t realise apps could be built this poorly in 2026…
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Ian Lewis (@IanLewis299) reported@O2 please check DMs as I have sent a new message. Despite assuring me my billing issue was sorted I've now had a message threatening my service including my travel bolt on that I am using while on holiday. This needs sorting asap.
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Andrew Goldstein (@Goldie__101) reported@O2 Hello. That would have been in October last year. I had a phone call two months ago I believe with support asking when the -£7 in credit on my account would be refunded and why I had to chase this. I received the cheque in March but seem to be getting the texts and mails still.
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Kieren Bushnell (@kbushnell1975) reported@O2 Your customer services are terrible and abject. I've been awaiting a promised call back now for over an hour, after you passed me from pillar to post to try and buy a new item. I've been with you for well over 20 years and I am very likely to cancel everything with you if you don't pull your finger out and do as you have said you were going to. Very unhappy with your service.
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Lilith Tuylor (@lilith15016) reported@O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2
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Mathieulh (@Mathieulh) reported@korkybuczek @arokorol @O2 There is no Vodafone network in France.