O2 outages and service status in Shepshed, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepshed, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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TowersStreet (@TowersStreet) reported from Beeston, England@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, EnglandReally poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England@islandniles Don’t go to @O2 they’re bloody awful.
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Simon Brierley (@simonpbrierley) reported from Breaston, England@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Gareth Smith (@gaz_smith123) reported from Sandiacre, EnglandSo I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, EnglandCan anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, EnglandJust to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Philip Gallivan (@pgallivan87) reported from Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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dean hawksworth (@DeanHawksworth) reported from Swadlincote, EnglandBeen completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandAagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Lauren Bramley (@laurenbramley13) reported from Swadlincote, England@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Tracy Williams (@possiblyperfect) reported from Hartshorne, EnglandOMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jorden Woellner (@jorden05) reported@O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me
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Neil Playle (@neilpop) reported@O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank
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Sade 💜💋 (@sadesekonix) reported@O2 your network connection is abysmal and your priority app is crap. FIX UP.
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DavidDunninguk (@daviddunninguk) reported@O2 So there is a nationwide problem of poor signal strength then? It’s literally everywhere I’ve been this week from Hastings to London to Edinburgh. It can’t go on. I will be looking at other options this weekend after 35 years with you.
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Sophie Brocklebank (@SofiTevBrockers) reported@O2 can you please tell me why my signal is absolutely shocking these days 😩 I've been with you years and you're rubbish now!!!!
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Andrew willoughby (@andrewwillough3) reported@O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor
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Tim Easton (@TimSEaston) reportedSo much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham
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Jamie Todd 🔰 (@JamieVTodd) reported@O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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Shammoz (@Shammoz) reported@missingSanremo @O2 I wouldn';t hold our breath. New sim received 10 days ago, wont activate.. they are next to USELESS and really have Zero customer care. Cancelled it, going to gifgaff.