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O2

O2 outages and service status in Shepshed, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepshed, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepshed, England

The most recent O2 outage reports came from the following cities: Leicester.

CityProblem TypeReport Time
Leicester Phone 8 days ago
Leicester Phone 2 months ago
Leicester Internet 4 months ago
Swadlincote Phone 4 months ago
Leicester Phone 4 months ago
Swadlincote Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • DeanHawksworth
    dean hawksworth (@DeanHawksworth) reported from Swadlincote, England

    Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2

  • possiblyperfect
    Tracy Williams (@possiblyperfect) reported from Hartshorne, England

    OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!

  • zenas_suitcase
    Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

  • chunky120717
    Paul Elston (@chunky120717) reported from Derby, England

    Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.

  • zenas_suitcase
    Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England

    @O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

  • Yasir0Ali
    Yasir Ali (@Yasir0Ali) reported from West Bridgford, England

    After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

  • TowersStreet
    TowersStreet (@TowersStreet) reported from Beeston, England

    @Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

  • simonpbrierley
    Simon Brierley (@simonpbrierley) reported from Breaston, England

    @CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

  • charlmann
    Charlotte Walker (@charlmann) reported from Loughborough, England

    @Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough

  • laurenbramley13
    Lauren Bramley (@laurenbramley13) reported from Swadlincote, England

    @NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡

  • AWorkOfStuART
    Stu-a-saurus Rex 🦖 © (@AWorkOfStuART) reported from Beeston, England

    @islandniles Don’t go to @O2 they’re bloody awful.

  • HarjitDosanjh8
    High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England

    @virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.

  • gaz_smith123
    Gareth Smith (@gaz_smith123) reported from Sandiacre, England

    So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

  • Watto_Clare
    Clare Watson-Spence (@Watto_Clare) reported from Coalville, England

    Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

  • pgallivan87
    Philip Gallivan (@pgallivan87) reported from Beeston, England

    @O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

  • robhollanduk
    Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, England

    Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere

  • SamFabregasBell
    Sam🤴 (@SamFabregasBell) reported from Clifton, England

    Once again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again

  • MigT
    MikeThompson (@MigT) reported from Chellaston, England

    @O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • challo_drfc
    Alex (@challo_drfc) reported

    @RaddersDRFC @O2 Can be on phone to someone driving along a stretch of road and it just dips in and out of signal all the time

  • mister___ran
    Ran (@mister___ran) reported

    What an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)

  • andrew_watson99
    Andrew Watson (@andrew_watson99) reported

    @O2 I did, but you never replied

  • CooperHaans
    ZxZ (@CooperHaans) reported

    @O2 Does anyone find O2’s Data absolutely atrocious these days? I’ve been with them 15 years. Just got a new phone and plan and it’s as bad as I’ve ever known it. Might as well not have data half the time when I’m out. Really bad

  • GemmHirst
    Gemma Hirst (@GemmHirst) reported

    @needuonVerdansk @SamsungUK @O2 Is it due to the heatwave? I am not downloading more apps. My phone has never been hot before.

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    @O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.

  • Andy__Mac
    Andy Mac (@Andy__Mac) reported

    @O2 @DonBramfoot you must be aware of the sheer volume of calls purporting to be from yourselves? I hang up and block (or play about and waste their time for 20 mins). But surely you should have the resources to get these clowns loacated and banged to rights.

  • shamawal
    sharon walsworth (@shamawal) reported

    O2 are the worse network only interested in screwing as much as possible out of people!!!!!! @O2

  • PeelhillLibrary
    Keith Roberts 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇸🇱🇮🇳🇴🇨🇭 (@PeelhillLibrary) reported

    Hey @O2 why is that every day for 3 weeks one of your operatives has interrupted my day by calling me. Each time the number is blocked, but still they come. If this is your way of securing a new customer it is but an epic fail. Desist please.

  • AHWilkes
    Alisdair HamiltonW (@AHWilkes) reported

    I'm a loyal customer of @O2 for decades with no intention to leave but with 5 SIMs in the family & a mixture of surreptitious chicanery on tariffs and annual increases I realise I'm paying a big Loyalty Penalty. O2 price discrimination blocks the advertised deal I want😡