O2 outages and service status in Shepshed, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepshed, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepshed, England
The most recent O2 outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Phone | 10 days ago |
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Leicester
|
Phone | 2 months ago |
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Leicester
|
Internet | 4 months ago |
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Swadlincote
|
Phone | 4 months ago |
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Leicester
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Charlotte Walker (@charlmann) reported from Loughborough, England@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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James Watts (@james_watts) reported from Sandiacre, England@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Simon Brierley (@simonpbrierley) reported from Breaston, England@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Zena's Suitcase (@zenas_suitcase) reported from West Bridgford, England@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Nicky (@HepkeNicky) reported from Ockbrook, England@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Hafiz Mughal (@rassmalaii) reported from Loughborough, England@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Sam🤴 (@SamFabregasBell) reported from Clifton, EnglandOnce again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again
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Jackie Edwards 🌈 (@JackieEdwards57) reported from Melbourne, EnglandJust to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Yasir Ali (@Yasir0Ali) reported from West Bridgford, EnglandAfter 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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Rob Holland ⚽️ ☮️ (@robhollanduk) reported from West Bridgford, EnglandReally poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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Paul Elston (@chunky120717) reported from Derby, EnglandWhy do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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Becca (@_beccakelly__) reported from Loughborough, England@keepachris1 @O2 Put your shit phone in the bin..
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Clare Watson-Spence (@Watto_Clare) reported from Coalville, EnglandCan anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Philip Gallivan (@pgallivan87) reported from Beeston, England@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Lauren Bramley (@laurenbramley13) reported from Swadlincote, England@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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TowersStreet (@TowersStreet) reported from Beeston, England@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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MikeThompson (@MigT) reported from Chellaston, England@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pattie Slapper (@Mickyp68) reported@andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal
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Andrew Sutherland (@andews134) reported@O2 @ChechuzM Hi - I took a montly o2 contract 8 days ago. It worked well until you ported the number from vodafone. Since then I cannot connact at all. I contacted help, bit it just ‘logged a complaint’. How do I cancel. It is within 14 days.
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Sarah O'connor (@sarahcarter15) reportedHi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks
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crb (@casualsocials) reported@GavinMcCarthy21 @sky Down for hour and a half also @O2 mobile down for me also
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Paul Steen (@PPSBude) reportedAvoid @O2 just tired to do a basic upgrade on a device. The website is shockingly poor. Continually drops out. Get to end and you have to call them to complete. You then have to go through whole order AGAIN! 2 HRS of my life lost. Order Cancelled!
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Humberside Police Exposed (@humberbeats) reported@daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.
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Ian Tucker (@sydlinger) reported@EnglandRugby @O2 We don't need a reminder! It's still a poor selection no matter how many times you post it.
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Barry Hollocks (@SickofwaitingD) reported@Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.
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Katie smith (@jayjay771945) reported@O2 @O2 whats going on network down?????
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Chloe Treasure (@chloetreasure13) reported@O2 my boyfriend has been on the phone to your customer service for 3 hours today with no resolution. He has no phone signal (in London) since he joined in Jan. He has missed important work emails and calls. Worst service and customer service I’ve ever seen.