O2 Outage Report in Shepshed, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester, Swadlincote and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Swadlincote |
Internet | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Coalville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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MikeThompson
(@MigT) reported
from
Chellaston, England
@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
OMG @O2 what the hell have you done to the app. Anyone who hasn’t updated the app on their phone... don’t bother, it’s bloody awful, bad enough for me to remove it 😡 #OldSchool #rubbish
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Charlotte Walker
(@charlmann) reported
from
Loughborough, England
@Shannon_Magee_x @O2 I've never had a problem at all. I get signal everywhere and better then people on EE etc. Honestly, can't sing their praises enough
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Tracy Williams
(@possiblyperfect) reported
from
Hartshorne, England
Aagghhh WiFi at home .. crap... switch to o2 ..... crap ... what the hell is going on 😡😡😡😡 @O2
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Lauren Bramley
(@laurenbramley13) reported
from
Swadlincote, England
@NatWest_Help another issue with your bank! I suggest you get it sorted as I have a bill to pay! Sorry @O2 but I wont be paying my phone bill until this is resolved! 😡🤬😡🤬😡
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sabrina
(@sabrinalou90) reported
@jones_icloud @O2 That’s so frustrating! I’ve only been with them for a week, I’ve decided to cancel my contract and go elsewhere. Completely useless!
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Sara Wigley
(@SaraWigley82) reported
@O2 i want to leave your service due to false advertising of #02priority and bern told i have to pay £313! You can have the phone back and i want to cancel my contract!
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STC
(@shaunthedaddy) reported
@O2 @EnglandRugby Let's hope the service is running better than when people tried to get Pete Kay tickets
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Alana Clark
(@AlanaClarkxx) reported
@O2 signal is ridiculous central Glasgow and cannot ever get a signal anyone recommend better companies that I can get a singal in my house :))
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Stone Or Lavender
(@Verse_19) reported
Your customer service team all share the same brain cell, sort it out. @O2
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~Ash~
(@ashmellor01) reported
@O2 hi, my phone screen has cracked and I’ve seen online you offer a free screen replacement but it has certain requirements which I’m unsure if I would meet them with my contract. Please could you help?
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Shelley888
(@888Shelley) reported
@LutzSchueler @O2 If you want to be hounded for mobile phones you never received, or mobile phones which are faulty, mobile bills you have paid, sign up with O2, their accounting systems are up sh!t creak, they are too big an organisation to know their a&ses from their elbows.
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Blue And True Since 82
(@Blue_Since_82) reported
@O2 @o2help help needed. Voicemail notification, go to ring voicemail. No ringing at all just cancels the call. Please advise been going on fir a few weeks now.
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brucerutland
(@brucerutland) reported
@O2 instead of seeing an improvement with the roll out of 5G my service home Marylebone to Buckinghamshire appears to be getting worse — it’s a mix of 3, 4 and some 5G in inner London, the 3G loads nothing so may as well@not be there — improvements soon?
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Sara Wigley
(@SaraWigley82) reported
@O2 i made a complaint on Friday about #02priority is false advertising im still waiting for a call back, ive called back again today to chase and been told they have 5 days to reply this is awful service and i was told on friday i would get a reply within 48 hours.!