O2 Outage Report in Shepshed, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent O2 outage reports came from the following cities: Swadlincote, Leicester, Coalville and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Coalville |
Phone | |
| Swadlincote |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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Yasir Ali
(@Yasir0Ali) reported
from
West Bridgford, England
After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Paul Elston
(@chunky120717) reported
from
Derby, England
Why do @O2 make it so stupidly hard to verify and log into their own app! I've been a customer for 22 years and I can't use the phone, with the same 22 year old number, to log into my 22 year old account, to decide if I want to upgrade or leave. Maybe I'll just leave.
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell w
(@Ellwebb32) reported
@O2 iv received 20 notifications, each one the same. In the last 24 hours. Some have been in the middle of the night and early hours of this morning. Iv been told its normal by customer services... pls make it stop.
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Hayley Bennett
(@HayleyB19662970) reported
Great experience from @O2 not!!! Confirmed in November fraudulent phone contract using my name & address and it still hasn’t been resolved! 2 months later, 100 letters received, countless phone calls made, official complaint raised and it still hasn’t been acknowledged #fuming 😡
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Fernando Jardim
(@Fernando1Jardim) reported
@VodafoneUK Your retentions team called with a better deal but won’t give it to me as I’d gone with another deal. So I’ll just go cancel my new order and broadband and go over to @O2 like I was originally planning
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Tim Walters
(@timwalters0) reported
So @O2 you’ve managed to block my phone and then not have the ability to unblock it & leave it unusable even though I’m not on your network. Spent 8+ hours trying to resolve. Well done. I’ve never seen such abysmal customer service. It’s truly shocking @MarkEvansO2 @LutzSchueler
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J&J Maintenance Services
(@J_JMaintenance) reported
Thanks to @O2 poor customer & technical service we’ve lost our J&J phone connection this afternoon. If you need us please call our landline 0113 256 1194 and select option 2. They’ve told us it’ll take up to 5 days to sort 🙄
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mmi music management ltd
(@music_mmi) reported
@O2 spent ages speaking to you about my sons phone and you keep hanging up . Possibly the worst company in existence
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Meg
(@megaanrose_) reported
@O2 please can you stop sending my grandmother debt collection letters when she died back in December?! Customer service is awful and super unhelpful.
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Alistair B
(@abworth2813) reported
@Treehk2 @O2 They’re crooks. When something goes wrong you can’t get a resolution. But when it’s time to take your money they’re as helpful as anything.
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CumbriaWitch🕸️
(@CumbriaWitch) reported
@O2 SIM swap hasn't worked since activating Friday. Old account still active. Need it sorted urgently. Help please?
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Bridget Bree
(@bbree) reported
@O2 Thanks. Error message has changed now. Seems to be broken in Java or something