O2 Outage Report in Shepshed, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepshed, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shepshed, Leicestershire, England
The most recent O2 outage reports came from the following cities: Swadlincote, Leicester, Coalville and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Coalville |
Phone | |
| Swadlincote |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shepshed, England
Latest outage, problems and issue reports in Shepshed and nearby locations:
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Philip Gallivan
(@pgallivan87) reported
from
Beeston, England
@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone
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Clare Watson-Spence
(@Watto_Clare) reported
from
Coalville, England
Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Really poor service @O2 - ring about adding 2 new SIMs to my account for my kids’ Xmas presents & having been passed to the sales team & waited for 10+ mins for an agent I get told it’s online only. Where is the incentive for loyal customers? Might just take my £ elsewhere
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TowersStreet
(@TowersStreet) reported
from
Beeston, England
@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.
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Hafiz Mughal
(@rassmalaii) reported
from
Loughborough, England
@Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.
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Nicky
(@HepkeNicky) reported
from
Ockbrook, England
@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.
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James Watts
(@james_watts) reported
from
Sandiacre, England
@O2 wow this is a great start to life with you. Phoned your customer service line. Wait 35 mins Afro someone to answer and the line goes dead before I can speak to anyone. Phone straight back wait 25 mins speak to someone and the line goes dead again after 30 secs. No callback 🤬
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Becca
(@_beccakelly__) reported
from
Loughborough, England
@keepachris1 @O2 Put your shit phone in the bin..
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High End Chauffeurs of leicester
(@HarjitDosanjh8) reported
from
Thurnby, England
@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Franks🦋
(@itsfrancescaxox) reported
from
Stapleford, England
Anyone know if @O2 is down?
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Zena's Suitcase
(@zenas_suitcase) reported
from
West Bridgford, England
@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network
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Jackie Edwards 🌈
(@JackieEdwards57) reported
from
Melbourne, England
Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone
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Yasir Ali
(@Yasir0Ali) reported
from
West Bridgford, England
After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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dean hawksworth
(@DeanHawksworth) reported
from
Swadlincote, England
Been completely done over by an incompetent agent @O2.. asked for sim cards for smart watches I've bought for my kids.. since the conversation my phone has been deactivated.. wtf? 😡
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Gareth Smith
(@gaz_smith123) reported
from
Sandiacre, England
So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2
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Simon Brierley
(@simonpbrierley) reported
from
Breaston, England
@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.
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Rob Holland ⚽️ ☮️
(@robhollanduk) reported
from
West Bridgford, England
Finally get logged into the @o2 priority app and there are no events showing (of any description) for tickets. So poor - it was obvious that demand for @peterkay_co_uk was going to be high, but they can’t cope!?!
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Stu-a-saurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Beeston, England
@islandniles Don’t go to @O2 they’re bloody awful.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan 🏴☠️
(@BrendanClay666) reported
@O2 I need help cancelling my current tariff. I’m not under contract just a pay monthly sim only deal. The upgrade options given to me on myO2 are terrible compared to virgin so I’d like to give them a try
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Francisco
(@ciscoishim) reported
So far, the process of porting my number to @O2 has been awful. I signed up, but I was not informed when my number would be transferred. I lost my number on Monday and I've since called cust services multiple times to get help, still no number.. An agent told me to be patient!
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neilio
(@neilio_uk) reported
@O2 This is still terrible
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harry 🇺🇦🕊
(@hausofdawes) reported
@ZaiyneChristian @TicketmasterCS @O2 That’s so bad!!
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Hibba Dee
(@HibbaDee) reported
@O2 Worst customer service I've come across.Jackie from payment management has no clue, 4 business lines have been barred im told i don't know why'. Me 'who knows Jackie? 'I don't know'.10 days nothing resolved, No manager call back as promised. 45mins on hold its ridiculous.
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Paul Antony Keep
(@ZaiyneChristian) reported
@hausofdawes @TicketmasterCS @O2 Nope & ticketmaster refuse to help with that
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Scott
(@poofandwoof) reported
I’ve never left an @o2 shop and had a good experience. I’m raging! One botch job after another
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Miss Rowland
(@MissRowland13) reported
@MrWilliamson11 @O2 So many places I don’t get any signal yet friends with different networks do.
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Aditi Bhandari
(@aditib13) reported
@O2 @TheO2 - I wasn't told of the 1 time connection fee of 80 Euros during the purchase of a German postpaid sim at official o2 store in Munich. Your customer care team told me that I can get out of the contract within 14 days of purchase . But the store is denying . Pls help.
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Aron Cassell
(@AronCassell) reported
@O2 how broken is O2 recycle tried 2 phones 1 a flagship phone and all you get "not in catalog" so much for the £300 trade in deal for my new contract