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O2

O2 Outage Report in Llanbradach, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Llanbradach, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanbradach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Llanbradach, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

CityProblem TypeReport Time
New Tredegar Total Blackout 19 days ago
Treharris Phone 1 month ago
Newport Internet 2 months ago
Cardiff Phone 2 months ago
Cardiff Phone 2 months ago
Newport Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llanbradach, Wales

Latest outage, problems and issue reports in Llanbradach and nearby locations:

  • Welsh_PA
    Mark Edwards (@Welsh_PA) reported from Cardiff, Wales

    @PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • StephenADwyer
    The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • HywelButcher
    Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • LisardoVivas
    Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • jamieriddell
    Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • ThisIsDanGuy
    Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales

    @O2 sucks that reduced the number of cafe Nero codes 😡

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • CJLittlemore
    Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • Rhian1975
    Rhian Langham (@Rhian1975) reported from Cardiff, Wales

    @O2 shocking attitude of customer service rep. Please get in touch.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • EndOfTerror
    End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy83363174
    Andy (@Andy83363174) reported

    @O2 another day has passed and I still haven’t spoken to a manager. In total this is about the 7th request I have made. You are a disgraceful organisation and you are causing me untold stress and anxiety. Replying to me with your general contact number is not customer service!!!!

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • nathanaaron12
    Nathan Aaron Leonard (@nathanaaron12) reported

    @notorious_twub I’m another @O2 stan!! Been with them years now and wouldn’t go elsewhere! Could never use @ThreeUK after having to go through their awful customer service 🤯

  • Kimbles_23
    Kimberley Anne (@Kimbles_23) reported

    @O2 Hi, basically I’ve signed up to a cash back app that transfers money I’ve made over to my phone bill provider (you). Apparently I need my customer reference number to determine which of your bank accounts to pay. If you can advise that would be great. Thanks in advance!

  • emmabradderz
    emma (@emmabradderz) reported

    @O2 my signal is so low at the moment. I'm not receiving important calls. People not getting through.

  • shaniquesamuels
    shahn (@shaniquesamuels) reported

    @O2 why is that everytime, every single time I call the phone line gets mysteriously cut off?! Please can someone call me regarding my ongoing issue. I'm still waiting for my manager call back. I will be returning to @EE this a joke! You clearly don't want my money!!

  • jazpatel85
    JP (@jazpatel85) reported

    @O2 your service has been awful everywhere in the Tameside and Oldham area, literally no data, is work being done?

  • johnsliz0712
    Liz Johnston (@johnsliz0712) reported

    @O2 can someone please reach out to me as I’ve called you four times, placed in a q and you keep cutting me off. Service is shocking!! Thank you

  • Cansu73821936
    Cansu (@Cansu73821936) reported

    I order a iPhne 12 pro blue over a month ago with @EE and I’m still waiting. It’s getting boring waiting for the phone and ps5 to come back in stock this is getting abit too much for ee as there customer s was good but @o2 people are suddenly getting the phones before me

  • darrenshaw10
    darrenshaw (@darrenshaw10) reported

    @O2 shocking customer service 6 hours wasted over last 2 days sooner contract up the better 💩💩💩