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O2 Outage Report in Llanbradach, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Llanbradach, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llanbradach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Llanbradach, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

CityProblem TypeReport Time
New Tredegar Total Blackout 19 days ago
Treharris Phone 1 month ago
Newport Internet 2 months ago
Cardiff Phone 2 months ago
Cardiff Phone 2 months ago
Newport Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llanbradach, Wales

Latest outage, problems and issue reports in Llanbradach and nearby locations:

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • jamieriddell
    Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • bethanjane22
    Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • CJLittlemore
    Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • LisardoVivas
    Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • HywelButcher
    Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • StephenADwyer
    The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • ieuanbeal15
    Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Katy_mo
    Kay-Tee (@Katy_mo) reported

    @AlexanderFitton @O2 Guessing over in Bolsover we're probably on the same mast. Been waiting 2 months for them to fix it, supposedly fixed today only for it to now be 0.6mb.

  • Reefyroostar
    springadorablereef (@Reefyroostar) reported

    @O2 I keep getting calls at night from a number claiming to be a deliveroo driver, I'm not signed up to them & never order takeout anyway, because there aren't any take out places where I live. I can't block the number as it's not an iphone ,what can I do about it ?

  • busymum777
    Laura Hughes (@busymum777) reported from Ivybridge, England

    @O2 worst customer service EVER. Do you actually want customers???

  • Lisa45384506
    Lisa (@Lisa45384506) reported

    I wonder why I stay with @O2 as I always have efficient customer service! Never had bad service! Once again great phone deal provided

  • sebiwill83
    S.. (@sebiwill83) reported

    @TelefonicaUK @O2 I don't know why if your service is getting worse and worse in my area... I decided to leave O2 at the end of my current contract

  • G4CFS
    Glyn Dodwell CDM (@G4CFS) reported

    Why is @O2 customer service beyond incompetant and unfit for purpose?

  • MrmMark
    Mark Mann (@MrmMark) reported

    @O2 Please don't use #DPD as your couriers. Again they've not attempted a delivery. Didn't ring the doorbell, or knock on the door. It’s a pathetic service, that just causes inconvenience.

  • ItsCoolyG
    CERTIFIED G (@ItsCoolyG) reported

    Cant wait to leave @o2 cant believe the costumer service the blunt rudness my son had his phone stolen today they couldn't even be helpful I been a long time costumer and got disgusting service and told some **** that's not helpful and now I'm out of pocket im vex I'm upset

  • rob_whitefield
    Robin (@rob_whitefield) reported

    @O2 Hi, visited your store in @merrioncentre for iPhone upgrade (7 to 12 64GB) - Ashley (Operator: 060200064) was exceptional and very impressed with the service forthcoming Please do convey my sincere gratitude to Ashley and pass on my comments those that need to know 🙏

  • FennijerC
    RogueGuru (@FennijerC) reported

    @O2 Small problem....I can't find the game enhancer app either in my library or on my phone. It does look like it's all games that have gone though so starting to get somewhere