O2 Outage Report in Cwmbran, Torfaen County Borough, Wales
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The latest reports from users having issues in Cwmbran come from postal codes NP44.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cwmbran, Torfaen County Borough, Wales
The most recent O2 outage reports came from the following cities: Cwmbran, Cardiff and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
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| Cardiff |
Phone | |
| Cwmbran |
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| Cwmbran |
Phone |
Community Discussion
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O2 Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Rhian Langham
(@Rhian1975) reported
from
Cardiff, Wales
@O2 shocking attitude of customer service rep. Please get in touch.
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Dan Guy
(@ThisIsDanGuy) reported
from
Cardiff, Wales
@O2 sucks that reduced the number of cafe Nero codes 😡
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Mark Edwards
(@Welsh_PA) reported
from
Cardiff, Wales
@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Rebair
(@Iauren_beth) reported
@O2 no problem, i was aware of things like this just never had an actual person reach out to me as if I had called them, thanks for the quick response
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Lewis Nolan
(@Lewis_Nolan1) reported
@O2 So I should of in stock get it on the 29th? Will I be told a few days before when? Sorry for all the questions i never pre ordered before haha so just anxious
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Dropbeat
(@dropbeatmusic) reported
@O2 why would you ask us to DM you then not reply 👀 your phone lines are dead your online chat is dead! Your DMs too! I’m almost out of contract. Does anyone know any better networks offering better customer service atm?
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Stella Kirkby
(@KirkbyStella) reported
@O2 why is it impossible to contact you? Your online chat is down and all your customer service numbers are disconnected or giving me deadlines. No email. I need to cancel my plan and it feels like you’re stealing my money at this point. #whereareyou
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SydneyParkerMitchell
(@Sydney_pm) reported
Actually got the words No Service and loading symbols engrained in my brain, @O2 please tell me how there’s no issue because I’ve had this problem for over a month. Lockdown isn’t fun and I’m losing my mind 😫
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Lambert and Stamp
(@LambertStamp) reported
Follow up. @O2 (taking two DDs from my account) said to DM them my problem (basically if you get one security Q wrong you can’t try again, and it’s click, dial tone...). I did and asked for someone to call me. DM thread goes silent. A search on here shows myriad @O2 complaints...
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martin
(@martinwalden) reported
Anyone have an idea if on Samsung s20 you can have WiFi call like you could on iPhone when your network is poor in a house? @SamsungMobile @O2
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Benjamin McAvoy
(@McAvoyBen) reported
Hey @O2 how come the deals I’m being offered as a customer of 17 years are so terrible compared to new deals for new customers?
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Nick Hamilton
(@NickHamilton3) reported
@O2 I have no signal at all in CH6 5NT - please confirm what is the problem?
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Hannah
(@Bradleythehorse) reported
@O2 shocked at the seriously bad customer service I have just received with your handler arguing with me when I called to discuss leaving! #badcustomerservice I have been a customer for a number of years but will be leaving now!