O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 12/18/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Bolton, Liverpool and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone

Community Discussion

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O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • GeoffreyClewes Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EmzJMcG Emma (@EmzJMcG) reported

    @O2 when can I expect service again In EH54

  • JACarballoG Jose A Carballo (@JACarballoG) reported

    @O2 shame on you that to downgrade takes 5 different advisors and 30 minutes to hang up on me but if it is to upgrade it takes 1 advisor and 5 minutes.

  • sarahstadds Sarah Whitehead (@sarahstadds) reported

    Since I've signed up for this @virginmedia and @O2 volt I've had the worst internet connection and that's saying something. Another scam

  • TomTheForestFan Tom 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TomTheForestFan) reported

    @O2 Congestion on the network. That’s utter bollocks. Basically your saying your infrastructure isn’t fit for purpose then. I’m only just getting 4G in most areas when other networks are getting 5G.

  • carmadchris Chris (@carmadchris) reported

    @O2 I may move to O2 soon as @EE can't get me signal in High Wycombe, 30 miles from London is too much And I may go for a Fold 4 BUT Not an @SamsungUK Z Fold 3, too many reports of the glass cracking at the hinge & samsung only repairing influencers, everyone else been told to pay

  • FranHawkins91 Francesca Hawkins 🎀 (@FranHawkins91) reported

    @O2 I made a complaint over 2 weeks ago now I was promised I’d get a reply by 5 working days!!!

  • jonnyrb89 Jon B (@jonnyrb89) reported

    Hi @O2 any idea why still no internet at Liverpool Street Station, London EC2M 7PP? Can’t make a call - keeps saying call failed - what’s the problem now??

  • debbiechad15 deb (@debbiechad15) reported

    @O2 I’ve looked at the info several times and have completed all steps several time it has been playing up for a@full week now. I use my phone for work it’s a@joke!!! Is there a mast down in teh Manchester area??? Ha sit something to do with parklife equipment??

  • drew87platt Drew (@drew87platt) reported

    @O2 Is this some sort of ironic joke? Turn it on and off. I think you're missing the point, how can your service be this bad in 2022. Did all other networks just completely leapfrog you in the last few years, Your service is medieval.

  • sadelta99 Andy (@sadelta99) reported

    @O2 Thank you but that doesn’t answer my questions and provides no help whatsoever