O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 01/30/2026 13:00

January 30: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Skelmersdale, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Froddie Avenging Angel (@Froddie) reported

    @MomentiumFund @O2 Quite. I’ve spent 30-45 mins in phone queues on the different numbers texted/mailed to me; engaged in online chat with a BOT; gone into a store to (try to) pay and been given different assurances and advice. Awful experience.

  • bellerby_chris Chris Bellerby (@bellerby_chris) reported

    @O2 I have been with you now for going on 9 months, I had an average service to start with but over the last few months it has gotten worse, I am also get the annoying message "sometimes our network gets busy in this area when" I have to @EE for data now as yours is unworkable

  • Ind3pendent7 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 Rebel Scot (@Ind3pendent7) reported

    @O2 My mum is in hospital & I can’t even call her, I can’t even call hospital to book a visit! You don’t care! I’m not even treated like a human being! When I’m back on my feet I’m done being a customer of yours, over 10yrs of loyalty finished off by inhumane attitudes!

  • RajYallamilli Raj (@RajYallamilli) reported

    @O2 code not working

  • gbergman007 Grant Bergman (@gbergman007) reported

    @O2 I’m trying to get the £5.99 Disney but can’t see it when I login.

  • RobloxTrump18 bruhhhh123 (@RobloxTrump18) reported

    @O2 my girlfriend isn't able to connect via data with you guys at the moment. Any idea what could be causing the problem?

  • iamlaurabates Laura Bates (@iamlaurabates) reported

    @TheO2 hey. I won a prize prior to Covid via @O2 for tickets to a show and top deck hospitality. Covid boo. But what happens to this now. Have tried several times to contact. And o2 told me to speak to you. Please help. I never win anything.

  • markMCFC83 Mark Jones (@markMCFC83) reported

    Very disappointed with the service from @O2. Ordered a new phone 7 days ago with "next day dispatch" on the website. Next day told it would be delayed. Website still days 2-3 days yet O2 themselves say they are unsure when stock available. Very misleading

  • Lisasherratt Lisa Sherratt (@Lisasherratt) reported

    @O2 I finally got it to work but not having a different option when someone lives somewhere with virtually no network is a bit stupid.... I could have received a call via WiFi calling but texts only come through when they feel like it! (P.S I like having no network btw!)

  • bluetide Aaron (@bluetide) reported

    @O2 @McDonaldsUK second week in a row the free burger codes not working