O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 01/01/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Bolton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone

Community Discussion

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O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cox4853 Dobbie Socks (@cox4853) reported

    @O2 why is your 4G so painfully slow? Switched from EE recently and majorly regretting it. 5G coverage is not wide enough yet to stop providing decent 4G.

  • rit748 rit748 (@rit748) reported

    @O2 great customer service from Tawsif and Ricky C in the Reading store yesterday. Getting used to Apple after nearly a decade on Android. 👍👍

  • SN1FF17 Joe Bastow (@SN1FF17) reported

    @O2 your 4g service is ridiculous. I can’t wait till my contract is finished!

  • VickyNe03664800 Vicky Nelson (@VickyNe03664800) reported

    @O2 please sort the mast problem out!! Now on my 4th day with no phone usage......

  • Samantha_E_35 ♡♔ Samantha ♔♡ (@Samantha_E_35) reported

    @O2 Hi, I’m having a problem with my text messages. They aren’t delivering first time or they only deliver every other message. Could you help please?

  • Samantha_E_35 ♡♔ Samantha ♔♡ (@Samantha_E_35) reported

    @O2 My signal and WI-FI are fine, I had no problems most of the day yesterday until last night

  • g4dbn Neil Smith (@g4dbn) reported

    @GeorgeMonbiot Contrast with @O2, who were extremely helpful and supportive when my wife died. I wonder who runs Voda's retention service, is it outsourced to one of the usual suspects or in-house?

  • JimLandels J (@JimLandels) reported

    @O2 I have no signal!!! Upgraded on Tuesday night but no sim or device as yet! I’ve turned phone off and on and followed the mobile data steps on o2 community but still no signal!Sent messages to you but no response! Not acceptable!

  • nin_das DasNin (@nin_das) reported

    @O2 if a customer rings you with mobile data access issues abroad and explains that the unavailability has spoiled their plans to travel and explore the region, you do NOT respond by laughing and saying "no point crying over spilled milk". And then put the phone down - twice.

  • poppyandjules Paul Oxberry (@poppyandjules) reported

    @MrCraigDuncan @O2 @MartinSLewis That explains the atrocious service we are having. 0.5 is not even worth having. We can't even get Google maps to load half the time