O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zhi Ling Lee
(@curiouszhi) reported
@O2 I'm now being transferred to a 3rd department! Almost an hour... very shocked at how poor your customer service is esp to someone who's been on O2 for 10+ years.
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Zhi Ling Lee
(@curiouszhi) reported
@O2 Hi - longtime customer here. I've been on hold for 30 mins trying to speak to someone about my tariff. Do I need to say I'm leaving O2 for someone to pick up the phone faster?
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Stuart Sims
(@bigstusims) reported
@O2 Thanks for coming back to me, you guys sorted the issue yesterday and it was back up and running again after about 3 hours
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Dem
(@demi_akinrowo) reported
@O2 Hi O2, I am in Barcelona and cannot get any connection to Movistar at all. 4G won’t connect and 3G is doing nothing. Please can you assist as I have roaming included in my plan and have never had this issue in Europe before
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Sam Hardwick
(@HardwickSamuel) reported
@O2 it’s been three days with no service now what are you playing at
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DavidDunninguk
(@daviddunninguk) reported
@O2 This doesn’t really help. Note the others who have problems and perhaps sort the issues
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Sam Potts
(@SamPott28084244) reported
@O2 please can I get some help I'm trying to top my my nans PAYG sim and it's not allowing me. She in hospital and is being moved to a different hospital as we speak and it's just not accepting a payment please help!! Sent a DM
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Pete Baars
(@AngleseyPete) reported
@O2 @LoveIsland How about you pull your finger out and get the job done with my roaming that was activated May 24th and doesn't work i. Germany???
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Zhi Ling Lee
(@curiouszhi) reported
@O2 Hi, no it's not something than can be done via My O2, which is why I was being transferred to the Customer Retention department who hasn't picked up so I'm still on hold :(
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Social Responsibility
(@SocialRespons14) reported
@O2 have sent incorrect info to a customer that now leaves that disabled customer vulnerable in a foreign country without access to their phone for use in emergencies!!! Seriously?? Can @O2 respond please