O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nacnan
(@Nacnan1873) reported
@O2 Service is appalling in my area. Lost @virginmedia service 3 times in last week your 4G 3G and edge is absolutely rubbish can’t get any virgin help pages to load. Don’t get me started on your 5G 😡
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Jessica Bell
(@_jessica_bell) reported
@O2 I’ve looked at that, I normally have 5 bars in my house/area and I’m lucky to get one. So many people saying there is a problem with theirs too… I’m paying for a service and not receiving it
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Mark Bird
(@MarkBir86739656) reported
@O2 @GoodThingsFdn @virginmedia It’s barely worth having my 02 contract now as it doesn’t matter where I am I can’t be heard unbelievably poor signal, used to be good everywhere I went, what’s changed?
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Alyxillustrates
(@Alyxillustrate2) reported
@O2 I have ordered a monthly SIM and phone package but I received a “something went wrong” error before it went through. I was unable to ring customer services as the lines closed at 9 but am I able to still process my order in time for next working day?
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Tracy Hill
(@TRACYHILL1978) reported
Anyone have any experience of @O2 customer care. They've been trying to take £2300 out of my sons account for the last month due to their error. Ignoring all communication. Have emailed chief executive and complaints. Disgraceful!!!
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Frazer Faulkner
(@ffaulkner86) reported
Sorting out this issue, asap! Not two weeks in and @o2 have seriously let me down on every front. I urge everyone to think twice about commiting to a contract with @O2.
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Laur
(@LJS_xoxo) reported
@O2 I’m trying to respond to a text message (to my teaching union so very important) and I keep getting a ‘message send failure’ notification. Please can you help?
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Sandeep Lall
(@SandeepLall15) reported
@O2 greggs app not working
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Frazer Faulkner
(@ffaulkner86) reported
Is no longer a possibility to the store as they have changed systems. I was advised to call customer services. I did this, to be told if purchased in store with @o2 I could only return in the same store. I told him I'd been in but he was adamant it was impossible any other way
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MinorKunju
(@Minor_Kunjumani) reported
@O2 No signal in my area today and tomorrow. Only had to call and confirm that there is work going on. No heads up to customers on outage!! Pathetic customer care!! #disappointed