O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone |
Community Discussion
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O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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M W
(@mikeofthejungle) reported
@tobiashavec @O2 I work in Tonbridge and it’s been awful for years. I’ve reported it probably about 3 times to be told everything it fine. Full bars of signal, data throughput is slower than dialup!!
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Isaac Thompson
(@isaac_t_6) reported
@chris_davies11 @O2 They give users a lot of runaround on issues like this, You can message “syncunlocks” on Instagram to get it unlocked, they helped me out with mine
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TTID
(@YIDDO8) reported
@O2 had very little signal in 14 weeks now. I have a new sim so can you set it up please? Also I've been promised £26 back for last month but I've not seen that on my bill
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Michael Robert Richa
(@richa_michael) reported
@O2 I think all 02 customers should en masse suspend there payments until 02 get their act together 6 months I've been arguing with them to give me the service I pay for and need due to ill health and I'm being fobbed off and from what I've seen I'm not the only one
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@simon_brew
(@simon_brew) reported
@o2 still no service this morning. When will you do something about it? DIRE customer service
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@ToonWolf
(@WanderingWolf14) reported
@leerobson23 @O2 Try @SMARTYMobileUK - uses O2 network and it's 10quid a month for 60gb of data and unlimited calls
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Jenna MacDonald
(@JeMac999) reported
@O2 Hello, Husband bought a new phone with an O2 contract, received today. We requested his number to ported but it was not actioned. Where the link is to re-request the Porting? Can't get through to Customer services.
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 @david4charnock Your signal has been crap so over the uk since before the pandemic. Stop lying o2, this is a brazen attempt to push people to pay for 5g which is BS considering you can't even provide stable E+
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Edith Irwin, Person of places,
(@mirapeerance) reported
@HaydenDavid2 @O2 Yes in the middle of a big problem relating to very high charges (60 pounds) which claim to be to 0845 numbers I am sure I never made. When I phoned those numbers today to see who answers--they are completely unknown and irrelevant. I am sure I never stayed on a 60+min call.
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NyLanaThotep™ 🏳️⚧️⚧🏳️🌈☮️
(@IAmLanaPearce) reported
@sazmeister88 @virginmedia @O2 I get my 4G signal dropping in Chepstow town centre too, it's such a pain. I even got a message from O2 about 5G coming soon, they can't even get 4G to work!