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O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashton in Makerfield, England

The most recent O2 outage reports came from the following cities: Bolton, Wigan, and Warrington.

CityProblem TypeReport Time
Bolton Phone 14 days ago
Bolton Phone 20 days ago
Wigan Phone 28 days ago
Wigan Total Blackout 1 month ago
Wigan Phone 1 month ago
Warrington Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • kayewillan
    Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • CA_Speaky
    Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • TheImageDarlin1
    @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • DanielleBaileyx
    Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • shaunyg1985
    Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Coriflowrcheez
    Goth Ghoulfriend 👻 (@Coriflowrcheez) reported

    Hey @O2 , long term customer here! I recently ordered a Fugees ticket for a pal through priority and the ticket went to the wrong email. @AXS_UK have changed the email but not sorted it out twice. I wouldn’t normally publicly moan but you’ve seen how much tickets are right?!

  • KellyMSanders
    kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • JohnMomorris
    John morris (@JohnMomorris) reported

    @O2 my signal keeps dropping to 4g and speed drops. If I toggle airplane it goes back to 4g plus and speed increases. Whats going on? KY11 area. Still in my 14 days so a bit worried

  • I_Am_The_Robin
    Andy (@I_Am_The_Robin) reported

    Hey @O2, I'm having issues accessing the live chat and I have an issue that I assume can only be fixed your end Is there a link that gets me into a chat with an advisor? Thanks

  • princesssozi
    SORAYA DARNLEY-ZANDERS (@princesssozi) reported

    @O2 please help. My phone is still not allowed to call, text, video etc, even though I paid my bill, had it refunded and paid again. I have no Internet and no way to stay in touch with my disabled son. I cannot even call you! Please contact me on 07704321572. Its been 3 days now

  • kafbphotography
    kafb.rocks (@kafbphotography) reported

    -> @O2 DON'T GO WITH THIS NETWORK THEY BREAK YOUR PHONE THEN TRY TO CHARGE YOU FOR IT

  • paul_clydesdale
    Paul Clydesdale (@paul_clydesdale) reported

    Love when you are with @O2 and you get extra charges that say 65 pence per minute yet you are on the phone for 10s and get charger £5.54 ! Doesn’t really add up ! #complaint not a happy customer !

  • Mystery_Thumb
    Mystery Thumb (@Mystery_Thumb) reported

    @O2 No signal now for 5 days. Network status says engineers likely to be on the case. What is going on?

  • AJPendleton
    Andrew Pendleton (@AJPendleton) reported

    True to form, @O2 has sent me a text informing me that my number is being migrated to another service provider and that my sim will cease to work AFTER the migration has already happened and I'm using already using @giffgaff (who's strapline should be 'cheaper and no shitter').

  • itstazb
    Taz B (@itstazb) reported

    @O2 seeing as I'm not getting anywhere after months of being fobbed off by your staff on the phone maybe if I put something on twitter you might actually help?