O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Woodman-Lebeau
(@SimonLebeau7) reported
So @O2 screw up majorly. I’m without service for over a week and they’re still charging me for a device I can’t use.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Simon Woodman-Lebeau
(@SimonLebeau7) reported
So @O2 screw up majorly. I’m without service for over a week and they’re still charging me for a device I can’t use.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
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Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
-
Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.
-
Monty Kumbulla
(@KumbullaMonty) reported
@O2 your iOS app is atrocious. Opens multiple windows, messaging service sends notifications for placeholder messages while waiting for an agent, and then keeps trying to open the billing page while typing messages. Infuriating, as are messaging agents that cannot elaborate.