O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Phone | |
| Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lester
(@mattlester2711) reported
See @O2 you can all go **** yourselves Shittest service I've ever seen get up the road
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Finn
(@FifieldAmanda) reported
@O2 shocking service from your team. I ordered a new phone for next day delivery last Thursday however due to an issue with dpd this is being returned to O2. I have tried speaking to your agents for a replacement to be sent out to be advised nothing they can do till new year.
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Trebor16
(@OTFAW) reported
@O2 @lovesid1 I am in the same position, last rebate paid in September, contacted BMD 11 times but no response.O2 have released some people from contract with no fee,but telling others that it is nothing to do with O2. Shameful service from O2.
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Marian
(@TheMums) reported
@O2 very disappointed yet again, took me two months to get my double data allowance. Now our son is also having same problem has run out of data having been told Lowndes will double in two weeks now told it will be another two weeks
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Infinity
(@InfinityCreatin) reported
@O2 having problems with Odeon code keeps says it’s incorrect code
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tracy davis
(@deepestenigma) reported
@O2 It usually just says sold out though. Plus it’s only a minute past 2 when I took the pic, I was on before 2 waiting. I know they go quick but when I remember I usually manage to get one for both accounts. Just hope there isn’t a problem with accounts.
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Fruzsina
(@itsfruz) reported
@O2 I’ve spoken to 2 agents today, both of them said my problem was sorted, which is not, also no confirmation of this! Now trying to access online chat I can’t as conversation from previous advisor is still there and I keep getting told no agents available!!
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Lucy Cooke
(@LucyCoo08479560) reported
@O2 hi, I’ve had a ‘come back to Disney+’ text from you offering me disney+ for £5.99 a month but when I click through to priority there is a message saying ‘we can’t show you this extra right now’. Please help!
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Jezza1977
(@jerryuzzell77) reported
@O2 How about you use some of your own tips and fix the network.
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solomon kifle
(@solomonkifle17) reported
@O2 @lovesid1 I have the same situation 02 not helping us MBD breach of contract they never responded email or text 02 help them to do this