O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 01/20/2026 09:15

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • JimmyHHart James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • Archaonday Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • Eclipse12002 Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahB98638729 Hannah Burke (@HannahB98638729) reported

    @O2 o2 o2 I want to love you; but dealing with your agents is like walking through glue. It’s my birthday today, and I’d rather eat cake; but your terrible service just gives me earache. #help

  • dr3nai teh-truth (@dr3nai) reported

    Hello @O2. I'm a Iong term customer and hope that you are not planning to advertise on GBNews at any point. I hope that you will show solidarity with your customers who feel this way. #DontFundGBNews#DontFundGBNews

  • MegLMcD Megan McDonald (@MegLMcD) reported

    @O2 great service... Ring 202 say you want to complain then they hang up on you!! Spent over 4 hours trying to upgrade yesterday today you won't even let me complain. Furious.

  • notagreyrabbit MJV(Marf) (@notagreyrabbit) reported

    @StopFundingHate @O2 in the UK Well all 3 of us are with O2. Been trying to contact them to say we can't make or receive calls for weeks. Literally looking for any excuse to leave as soon as possible, so if they do start advertising on any "Fox Style News" I'll be counting down the days

  • jeffers_71 Mark (@jeffers_71) reported

    @O2 Just want to know if there’s any plans to turn off or reduce 3G signal in future ? Link doesn’t show this

  • mrmuckingfuppet Andy. Adopted Welshman. #fbpe #fbiw (@mrmuckingfuppet) reported

    @o2 I've been with you since 2007. I'll have no issues moving to another supplier if you advertise on GB News #DontFundGBNews

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • dr3nai teh-truth (@dr3nai) reported

    Hello @O2. I'm a Iong term customer and hope that you are not planning to advertise on GBNews at any point. I hope that you will show solidarity with your customers who feel this way. #DontFundGBNews

  • ElliM9 ElliM9 💙 3.5% (@ElliM9) reported

    @O2 I have been with O2 since I started using mobile phones. But I will switch service provider immediately if I hear of one O2 advert placed on that channel. #DontFundGBNews

  • gjanea66 george (@gjanea66) reported

    Anyone else having issues with signal and on @O2 network?