O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 01/15/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    Help @O2 - I want to upgrade to the Huawei P30 Pro but it says it's not in stock. Will it ever be or can we not get Huawei anymore?

  • SexyBoxing1 SexyBoxing (@SexyBoxing1) reported

    @O2 Hey thanks for contacting me ,already better customer service than Vodafone I prefer to speak to people so could you plz dm me a contact number so o can proceed

  • Darren__1996 Darren Bleasdale (@Darren__1996) reported

    @O2 My workplace all of our 02 registered devices have had the same issue today cleared cache and data off the phone application on android but the voicemail message still comes up with "02 new voicemail"

  • CashQuestions Annie Shaw (@CashQuestions) reported

    @YellowtailFP @O2 Have you got an O2 shop near you? I've just sorted out my broadband by calling into a high street shop rather than hanging on the phone and doing Option 1 and Option 2. You end up in the same place but with a face to face person accessing your account + dealing with your problem!

  • simon_ohara Simon O'Hara (@simon_ohara) reported

    @O2 Hi there, I’ve been held in a queue now for 50mins on your customer service line. Just trying to sort out a contract cancellation. Any idea when my call will be answered??

  • Essie82496300 Essie (@Essie82496300) reported

    @O2 how do I make a complaint? I’ve tried via your customer service number but no one seems interested in returning my call. Your representative promised my situation would get looked into but now I feel ignored. I’m currently on the phone to O2 - 1 hour later I’m still on hold

  • sjlewis Simon Lewis (@sjlewis) reported

    @O2 yes I have, but your contact/help pages are deliberately confusing and send users in a circular path around your website, get help > robot live chat > click here > get help > robot live chat... etc etc Try putting lost SIM into Aura & see what happens, doesn't need a discussion

  • F1JuniorDragon georgia (@F1JuniorDragon) reported

    @O2 live chat is impossible to get hold of??? The app/website just sends you round in circles. Any help???

  • yas_fiara :) (@yas_fiara) reported

    @o2 the customer service is not picking up! Need to assistance

  • tigger17 Kirstie Ashworth (@tigger17) reported

    @O2 All I need is a proof of usage form so I can submit a damage claim for my phone, but proof of usage isn't a phrase your automated system seems to be aware of.