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O2

O2 outages and service status in Ashton in Makerfield, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ashton in Makerfield, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashton in Makerfield, England

The most recent O2 outage reports came from the following cities: Bolton, and Wigan.

CityProblem TypeReport Time
Bolton Phone 28 days ago
Bolton Phone 1 month ago
Wigan Phone 1 month ago
Wigan Total Blackout 2 months ago
Wigan Phone 2 months ago
Warrington Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • craigparry85
    Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • AtlasSailing
    🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • tudge1988
    Reg Hollis (@tudge1988) reported from Bolton, England

    @B0LT0NBEAR @OfficialBWFC @O2 That's not the club thats 02 downgrading the signal in all areas of bolton

  • davidbowes80
    Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • amy___harvey
    amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • Burkster76
    Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • RichtMUFC99
    Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • Is_Me_Ben
    Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.

  • PaddyWarburton
    Paddy.og 🍌 (@PaddyWarburton) reported

    any customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?

  • HAHarveyAuthor
    HollyAHarvey Author (@HAHarveyAuthor) reported

    Had to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄

  • aussiebhoy88
    Wes (@aussiebhoy88) reported

    @willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked

  • MarcThompson2
    Thompson (@MarcThompson2) reported

    @O2 due to ongoing service issue which has caused great stress I’ve sent an email making a formal complaint and have had no acknowledgement. Who do I contact and why have I been ignored?

  • Gnomeyk85
    katrina cann (@Gnomeyk85) reported

    @O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    I recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is

  • krimestyles
    krimestyles🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@krimestyles) reported

    @O2 how the hell can I wait 8 weeks for my money back, £490 for a sim I don’t even have . Complaint logged, it’s been over 8 weeks, no resolution, told by o2 to contact ombudsman but they don’t even deal with you. Get it sorted FFS