1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Ashton in Makerfield, England
O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ashton in Makerfield, England

The most recent O2 outage reports came from the following cities: Bolton, and Wigan.

CityProblem TypeReport Time
Bolton Phone 22 days ago
Bolton Phone 28 days ago
Wigan Phone 1 month ago
Wigan Total Blackout 1 month ago
Wigan Phone 2 months ago
Warrington Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • welshapplefan
    Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iryanjamese
    Ryan🫶🏽 (@iryanjamese) reported

    @jamesr181 @O2 LOOK AT THIS **** @O2 you must be having a laugh! I preordered this phone at EXACTLY 13:13 on Friday the 9th of September.

  • LifeAsNathaniel
    nathaniel (@LifeAsNathaniel) reported

    @Louiseyrollins @O2 Same issue with me

  • Bardimo
    Michael Bardi (@Bardimo) reported

    @O2: 51 days and counting! Please release my line (07809828332) or do us all a favour and cancel your useless Sim only contract! Your fraud team is a joke! Haven’t given me any information for 51 days despite all my personal documents sent to them. Cancel now!! #O2scam

  • TRS1986
    Tracey86 (@TRS1986) reported

    @O2 Hi, I upgraded to an iPhone 14 Pro Max couple of days ago but I’m not sure the phone is right for me so I want to cancel the upgrade. I spoke to customer services and they said they cancelled but the order is still live on MyO2. Can you check if it’s been cancelled please?

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 my Mum is trying to an transfer of ownership and customer services said that they couldn’t help her because they are in South Africa and agent that she spoke to was really rude to her.

  • kerry30343502
    kerry (@kerry30343502) reported

    @O2 @TelefonicaUK #upset #20thnovember wait thanks to o2 told on app 20th august now saying 20th November not good! Paid £50 deposit!!!! Absolute disgrace! Came down town as it was in today for me only and now I can’t have it!

  • BenA5hworth
    Ben Ashworth ⚽️ (@BenA5hworth) reported from Far Sawrey, England

    Recently switched to @O2 What a shocking provider it is. Even when it says you have 4g you can’t get on anything. Terrible

  • chrisleonarduk
    Chris Leonard (@chrisleonarduk) reported

    Wow @EE more videos on YouTube of @O2 and @ThreeUK customers unboxing their delivered iPhones this morning. While you tell your customer Apple have delayed the shipping due to the queens funeral. Is there no morals in your company at all? #Disgraceful I’m leaving.

  • davidcowan79
    David Cowan (@davidcowan79) reported

    @O2 shockingly poor customer service at your Maidstone store. Waited near on 30 mins to be seen the assistant Steve then allowed another customer to jump the queue who had been there 5 mins and I was told to come back later! Andy is the manager, but I need an email address pls!

  • Charlie_Taylor1
    Charlie Taylor (@Charlie_Taylor1) reported

    @O2 I’m trying to book my free cinema ticket but it keeps telling me my code is incorrect. Husband having same problem