O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ashton in Makerfield, England

The most recent O2 outage reports came from the following cities: Bolton, and Wigan.

City	Problem Type	Report Time
Bolton	Phone	22 days ago
Bolton	Phone	28 days ago
Wigan	Phone	1 month ago
Wigan	Total Blackout	1 month ago
Wigan	Phone	2 months ago
Warrington	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

• 
  Sarah Pollard (@x_Saz) reported 19 seconds ago from Bryn, England

  @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

• 
  Ben Winstanley (@Is_Me_Ben) reported 2 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

• 
  David Moores (@katarn_a1) reported 10 minutes ago from Bolton, England

  @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

• 
  Ben Winstanley (@Is_Me_Ben) reported 10 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

• 
  D.W (@DW26707385) reported 12 minutes ago from Lymm, England

  O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

• 
  Mark Lister (@goughy84) reported 15 minutes ago from Bolton, England

  @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

• 
  Nay 🍉 (@NayJDennis) reported 18 minutes ago from Partington, England

  @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

• 
  James Roberts (@JamesRoberts330) reported 25 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Nay 🍉 (@NayJDennis) reported 31 minutes ago from Partington, England

  @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

• 
  amy harvey (@amy___harvey) reported 31 minutes ago from Maghull, England

  So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

• 
  Steve Simpson (@stevegsimpson) reported 35 minutes ago from Garston, England

  @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

• 
  marico (@marikapaprik) reported 36 minutes ago from Walkden, England

  Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

• 
  Craig Parry (@craigparry85) reported 36 minutes ago from Kirkby, England

  @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

• 
  Lucy Willis (@LucyLoopy86) reported 46 minutes ago from Standish, England

  @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

• 
  Balcombe (@DodgyValley) reported 46 minutes ago from Walkden, England

  @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

• 
  Scouse Number 1 (@ScouseNumberOne) reported 47 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Danielle Bailey (@DanielleBaileyx) reported 48 minutes ago from Roby, England

  @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

• 
  Ben Winstanley (@Is_Me_Ben) reported 52 minutes ago from Aspull, England

  @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

• 
  Paul Lees (@PLees321) reported 58 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  amy harvey (@amy___harvey) reported 60 minutes ago from Maghull, England

  So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤔 (@WhyNotts_) reported 7 minutes ago

  Just wanted to thank the staff member at @o2 #victoriacentre for their help this morning 👍 He was friendly & patient, got my problems solved & reassured me that I can return if necessary. Excellent work 👍

• 
  Simon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SimonTheDude21) reported 8 minutes ago

  @O2 I would if I was a customer, however the company I am with do run of the o2 line if that makes any differance?

• 
  Ashley Ives (@AshleyIves6) reported 8 minutes ago

  @O2 hellooo worst network never

• 
  Erika Sage (@SageErika) reported 11 minutes ago

  @O2 O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.

• 
  Not Leonie Hollings (@altimepanicpark) reported 12 minutes ago

  @O2 These all say that they are temporary issues but it’s been like this since atleast when I moved in September I get better signal at my uni which is in the middle of nowhere

• 
  dan matthews (@danmatt99457110) reported 15 minutes ago

  @RutlandRex @EnglandRugby @O2 Malins has been awful for England, struggles in defence and australia have some huge ball carries no surprise with him im afraid

• 
  Liam Pearson (@powpowpeo) reported 16 minutes ago

  @O2 @o2businessuk Absolutely appalling customer service from your business team! In your York store with my mother to upgrade to a business account, after being on hold to your referrals team for over 30 minutes, they just hung up the phone. Nearly 2 hours there and no phone!

• 
  OJ (@Olliejames90) reported 21 minutes ago

  Anyone had it where your phone loses signal and 4G and it never comes back? Had no 4G for a few days and now the network has gone entirely. Reset it, took the sim out, did all the different settings. No cigar. Any ideas? @O2

• 
  Ashley Ives (@AshleyIves6) reported 25 minutes ago

  @o2 Hi I’m so pissed of 1st you cut my phone off completely after I called about makeinh the payment today 2nd I have payed my bill and still not working it’s a joke really !! I can’t call o2 because you have cut of my phone it’s a absolute joke

• 
  Chris nugent (@Cnugent84) reported 30 minutes ago

  @O2 so I tried to give you my new card details because my old one is about to expire on my auto top-up. No option to do it anywhere on myo2 and your customer care team said they can't do it. Do you not accept payment for your services anymore?