O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 12/12/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomNewton-le-Willows Phone

Community Discussion

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O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇺🇮🇹 (@jpd3_jim) reported

    @O2 disappointing that I have to leave O2 , to get the offer that your are giving new customers. Poor customer service and no loyalty.

  • Stellasessions Stellasessions (@Stellasessions) reported

    @O2 Why is the reception so poor between Luton and London on the @TLRailUK??? I’ve had better 5G reception in Northern Thailand at an Elephant sanctuary in the Jungle!

  • IsThatCameron Cam (@IsThatCameron) reported

    @O2 my signal has been terrible for the past month in numerous areas of the country. I have tried restarting my phone & removing and cleaning the sim tray, and it remains terrible arguably dangerous because when Ive tried to call emergency services recently, they couldnt hear me!

  • jmat5555558 J Mathews LC Fighter (@jmat5555558) reported

    @British_Airways @O2 @Argos_Online Just a few of the big corps with customer service moats. Problem of any kind? Good luck. Chat bots, hours of wait time, complaint pages that don't load. Appalling. You've insulated yourselves from your customers and accountability. Shame.

  • zfarnell5 Zak Farnell (@zfarnell5) reported

    @O2 i can't access the myo2 app because i don't have the phone number to receive a text code i can't call customer service because the services aren't activating

  • lintinblue linda endsor (@lintinblue) reported

    @O2 you are a joke ! 4 weeks of complaining, waiting for a replacement phone for a faulty one , after being told I can send faulty one back on receipt of replacement. 2 official complaints and still no further forward. Customer services are useless😡

  • WheresWaleed W (@WheresWaleed) reported

    @O2 My issue is that it’s not my fault that ticketmaster was down during the time I was trying to confirm my tickets. It’s wrong and I feel wrong done by , I’ve been with @O2 for years I always book his priority now I don’t know if it’s ever worth doing it again. Will you compensate

  • olive_ear Livvy 🖤🤍 (@olive_ear) reported

    @O2 is there a reason your data is so ****

  • ttunnicliff Tim Tunnicliff (@ttunnicliff) reported

    Can't even leave @O2 without a ridiculous amount of effort. I've been trying to do this online but it seems impossible. Can someone delete my account and all my records, please? No way to contact O2. No way of communicating. So glad I'm leaving this god-awful service.

  • CarlPuttnam utterly_genuine_Carl _Puttnam (@CarlPuttnam) reported

    @grok would it be true to say that the UK's worst phone and internet companies are @virginmedia and @O2 ?