O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Skelmersdale, Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Friend
(@AntoineAmi) reported
Currently completely unreachable thanks to my usual 0-1 bars of non-existent/terrible @O2 signal, and now no @VMO2News broadband OR landline. Merger between two completely useless service providers
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Daniel Sands
(@sndsphotography) reported
@O2 So you have issued me with a voucher code that isn't valid and you're saying that's perfectly ok? Surely you shouldn't issue more voucher codes than are accepted? Absolutely nonsense.
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Francisco Manuel
(@RojoManolito) reported
@virginmedia @O2 Hi @virginmedia I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.
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Lee
(@Hotwheels_1978) reported
@O2 It returns about 40-45 mins after the crowd disperses the issue being that other networks work with high capacity crowds and yours doesn’t?
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Pilgrim Devon
(@pilgrim_devon) reported
@O2 The mast's been faulty since Monday 28th Feb in some parts of Nth Cornwall with no mobile calls/data available. You're telling us to wait until 11th March at earliest for fix. What are you going to do about compensating o2, @SkyHelpTeam SKY Mobile etc customers please?
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Craigzeh
(@Craigzeh) reported
@O2 Any chance of help? I didn't activate my o2 account through the link in time and now I can't seem to get logged in, if I try to register again it says I am but then tells me my account isn't activated. I spoke to someone on the phone but they weren't able to solve it!
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Henna Khan
(@hennaakk) reported
@O2 Sorry to award you a 0.5/10 for customer experience. I’ve spent nearly an hour a) on hold b) repeating myself when each agent puts me on hold and I can’t reconnect w the previous agent c) having no way to access MyO2 to see my bill in full detail d) going round in circles 👎🏽
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Jon
(@JonGregory09) reported
Hi @o2 I would like to cancel my insurance on my handset please help @o2
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Joanne
(@Joanne268403163) reported
@O2 day 19 of no phone signal because you have a “damaged phone mast”. Unable to call doctor this morning as no signal. Unacceptable. Who are you regulated by and I’ll escalate as you’re not interested?
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Ben
(@Zeffania) reported
Back to @O2 after many years away. Hoping they resolve my volt issues quickly as I'll be bringing another number over too and been with @virginmedia forever and looking forward to a broadband upgrade #doublespeed