O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ashton in Makerfield, England
The most recent O2 outage reports came from the following cities: Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 18 days ago |
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Phone | 24 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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zak dunstan (@zakdunstan) reported from Westhoughton, EnglandReally want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Ellie Louisa 🧜🏻♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Claire Hannah (@Claire_journo) reported from Wigan, EnglandPostman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ariff *LIVID-19* (@raz_007_) reported@O2 - I have been on unlimited data since October 2018, on the same tariff since. I haven’t changed anything, and my o2 app confirms I still have unlimited data. Yet my data is not working. Can you please fix urgently. This is a P1!!!
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Marketing News📈 (@Mketg) reported@Ofcom @O2 I've been trying to do that but they refuse to contact me to discuss the complaint. 3 separate people have promised that a senior member will call (with deadlines) and they don't.
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Ant Mac (@AntMac78945117) reported@O2 Been a customer for several years, trying to resolve a problem with your customer services team impossible, promised several call backs that’s never happened. Help please!
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Anna (@annamarylilley) reported@O2 I would like to cancel my contract, how do I do this please?
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John (@John71381259) reported@HadleyTRavenall @EnglandRugby @O2 Problem is, if jones doesn’t want Atkinson, who does he play at 12?
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just me (@PHILROOKS) reported@virginmedia After many calls to @O2 and having to raise a formal complaint, it has now been resolved. Such a shame a simple error tool a complaint to be resolved.
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ShazadaGlacier (@GlacierShazada) reported@CitizensAdvice @o2 for me not to be able to cancel my subscription from the o2 website or the @disneyplus app/ website, is this not a subscription trap? On Disney I’m referred to O2 where I’m able to upgrade very easily, add on extras easily but to cancel and view- impossible
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ariff *LIVID-19* (@raz_007_) reported@O2 Hi. I double checked & no issue on the phone settings side. This issue was originally reported on 6 Feb at around 0830am to 202. The error was recognised on the customer service side and a form was filled out to resolve with a 24 SLA. I am still waiting and still unresolved 😢
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Deanna Mauro 🧡 (@deanna_mauro) reported@O2 Can I please get in touch with someone about reconnecting my service?
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LOUISE (@louiseeraines) reported@O2 I have sent a DM. Shockingly bad service.