O2

O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashton in Makerfield, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashton in Makerfield, Borough of Wigan, England 01/24/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet

Community Discussion

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O2 Issues Reports Near Ashton in Makerfield, England

Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • amy___harvey amy harvey (@amy___harvey) reported from Maghull, England

    So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • reido_the_third John Reid (@reido_the_third) reported

    @O2 @TaysunBerry That is a lie I spent 3 hours on a chat with you and have proof you know there is an issue

  • Masaka83 Sarx (@Masaka83) reported

    @O2 I still can’t make or receive calls since yesterday evening after pairing my Apple Watch. I was told there’s an on going issue and that it should be resolved by noon but still nothing ?

  • _Lizzie_03 𝕃𝕚𝕫𝕫𝕚𝕖 (@_Lizzie_03) reported

    @BlackCountryBob @O2 @EE Yeah I don’t use priority tickets. Again, glad you are having a great time with signal but like I said I am not.

  • 2040Damian Damian (@2040Damian) reported

    @O2 Not getting any luck from your call centres at all, seems like I’m on the ‘staff who need more training’ line. Had internet issues in my area for weeks (literally like 300 kbps) reported it online but apparently there’s nothing wrong. Partner also has same issue.

  • beechy133 beechy (@beechy133) reported

    @O2 is your network down? can't call or receive calls.

  • photogemicphoto Gemma Holland (@photogemicphoto) reported

    @TaysunBerry @O2 I have been on chat too and told there is a known issue. Welcome to my first day of o2. Paying for a contract that I can't actually use yet...

  • Saddledag Ryan (@Saddledag) reported

    @O2 why is your 4g so bad in Rochester

  • caitlinsmithxx Caitlin-Maria Smith (@caitlinsmithxx) reported

    @O2 need to sort their ******* service out. Paying £50 a month and I can’t actual use my phone! Another hospital appointment cancelled because they can’t hear me!!!

  • LeeShields1101 Lee Shields (@LeeShields1101) reported

    @O2 His signal keeps dropping to Zero from One bar, on his current SIM, his number still hasn't transferred to his new one

  • AW0079 😷⚽AW0079⚽😷 (@AW0079) reported

    @O2 The Priority applications are not working.And i have sent a DM.