O2 Outage Report in Ashton in Makerfield, Borough of Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Warrington, Skelmersdale, Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley
(@ashl_ey_d6) reported
24hrs Ive been without all o2 services 9 phone calls via free o2 number to be told 2 turn fone on & off to no avail no1 in the family can use their devices! I’m a nurse & should have been in the ED 2nite but lost shift because of this ! HELP Any1 @O2 @O2music @O2sports
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Nick Patterson
(@NickPat20265806) reported
@O2 Done that. No faults. So now what? Look at the forum links above. Presumably everyone has faulty SIM cards that need to be replaced or some other range of excuses that O2 go through to play for time. I have been given £20 bill credit, but don't want it. I want a working service.
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Wade King
(@WadeKin79886740) reported
@O2 my odeon voucher codes saying they are incorrect please help
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anjalisamazing.com🌻
(@achohan97) reported
@O2 is the worst network ngl 😐
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Sarah
(@ess_jay_em) reported
@O2 @sarahev63019336 Your network guide is not “handy”. Your signal is ****. Has been for weeks now. What are we paying for? Phone says 4G, yet wont do anything. 💩💩💩
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hazel mcfarlane
(@hazymcf) reported
@O2 hey, I ported over my number yesterday and everything was fine last night. However I have woken up this morning and have no signal!
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🔞Korecake🧁 Zines: ToTC, WttP, LoK, OAaT
(@KoreSpace) reported
@O2 So ive tried everything on that list. Still not working. If it isnt fixed asap im gonna be forced to get a different phone on a different network as this is ridiculous. I literally just paid over £50 for my bill a few days ago for my phone to be a brick without wifi 😑
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David Sheahan
(@writebore) reported
@O2 could someone please contact me to explain why I was sent a phone I didn’t want by your agent @currys car phone warehouse misrepresenting themselves as my network provider (not you or them) and why you are taking money from my bank account even tho I returned within 14 days.
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Belemir✨
(@banakisacabde) reported
Your internet has been slow lately. Will you find a solution to this situation? @O2
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jen🧜🏽♀️🦕🦩🤓
(@QuirkyBirdX) reported
Hi @O2 I’ve had no signal for 2 days now. Before I head to the Apple Store miles away have you got an update for me? PE7