Plusnet

Plusnet Outage in Woking, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Woking, England

Plusnet Outage Chart in Woking, Surrey, England 10/31/2020 09:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.30% Internet
  • Wi-fi 9.52% Wi-fi
  • Phone 6.10% Phone
  • Total Blackout 4.85% Total Blackout
  • E-mail 3.05% E-mail
  • TV .18% TV

Plusnet Outage Map Near Woking, Surrey, England

The most recent outage reports and issues originated from London, Farnham, Teddington, Hounslow, Guildford, Staines, Farnborough, Egham, Bracknell, Twickenham, West Horsley, Isleworth, Godalming and Dorking.

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Plusnet in Woking, England Comments

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Plusnet Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • JamesHu62286915 James Hull (@JamesHu62286915) reported

    Anoush @Plusnet sorting out the refund. Well done Anoush, appreciate the help.

  • AnnieK751 Ann Kay (@AnnieK751) reported

    @scottkenneth83 @plusnethelp @Plusnet Online has been disabled all the way through lockdown. They were great at the start but gradually got worse. No internet for 8 weeks, went down every time weather was shite, told me to tether my work laptop to my mobile, wanted to charge me £100 for a house move.

  • BaddBadger Slam (@BaddBadger) reported

    I left PlusNet after 3 or 4 years not because of how **** both their service & customer service are, but because they go on & on about how good those things are when they are so VERY ****. TalkTalk might be a little bit ****, but at least they sort problems out... eventually.

  • Glyndwr1906 Grumpy1948 (@Glyndwr1906) reported

    @Plusnet Had email to say plusnet call protect activated on my account, it's not showing. I now get email saying it and voice mail is being removed at my request. WHY .. I NEVER REQUESTED IT TO BE REMOVED

  • scottkenneth83 Scott K. McCormack (@scottkenneth83) reported

    @AnnieK751 @plusnethelp @Plusnet I've always found them great Ann. Was it over the phone or online chat? I've always used online chat and never had any issues with them

  • AnnieK751 Ann Kay (@AnnieK751) reported

    Terrible customer services from @plusnethelp @plusnet avoid if you can.

  • Grimbler ❌Katie hopkins ALL LIVES MATTER (@Grimbler) reported

    @Plusnet I have just now registered a formal complaint on my account with you. This after9 days of no answer.

  • spudmalinky Euan Cannon (@spudmalinky) reported from Cambuslang, Scotland

    @Plusnet not great customer service just ignoring your customers 😒

  • MarcSettle Marc Blank-Settle (@MarcSettle) reported

    @simesa just had a chat with a Plusnet tech person (*they* called *me*!) who advised on positioning the router better; using 2.4ghz in rooms far from it not 5ghz; also, I should search for better channels (?!) I’ll try all that but a Mesh is the next stop if things are still bad.

  • olivierparfait Оливье PC 🇪🇺 (@olivierparfait) reported

    @MarcSettle That router is the worst I have used. Plusnet service is okay though. We got an Eero on Prime Day last year, it works great. Get yourself a nice mesh network for Christmas, you deserve it and the Scottish authorities have said it, people need to plan for a digital Christmas.