Plusnet

Plusnet Outage Report in Brentford, Greater London, England

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The latest reports from users having issues in Brentford come from postal codes TW8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brentford, Greater London, England 11/23/2025 00:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Brentford, Camden Town, Croydon, Hackney, Southall, Barnet, Hammersmith, Southwark, Woking, Fulham, Epsom, City of Westminster, Hampstead and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBrentford Wi-fi
United KingdomLondon Wi-fi
United KingdomCamden Town Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, there's a fault on my landline, there are no other written contact details except this. Can you help with it please?

  • ChrisWoodhouse_ Chris Woodhouse (@ChrisWoodhouse_) reported

    @BadgerOfSteel @btsport @Plusnet Same issue mate. Have you resolved.

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Plusnet you are total ****! First no internet, then dead router. Nobody is bothered to reply here on twitter, forget it reaching you over the phone. Absolute disgrace. And i just renewed my contract for 18 months. What a ******* joke!

  • barders61 barders61 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐈🐾🐾🐈‍⬛ ♍️🦁🦁🦁 (@barders61) reported

    @Plusnet another day no answer from a customer

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet we’ve had no broadband and no phone line for 12 days. Multiple calls to you and nothing happens. What else can we do? Is there anyone that can actually help us?

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet It'll be hitting a year in September since the issue began.

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.

  • CaseyLouKing Casey Lou (@CaseyLouKing) reported

    @Plusnet is there any issues in the BN22 area? Every morning for the past week, the Internet is dropping off and lights go out on router and takes a while to recover. Is this line testing?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet help with your slow broad band 5meg is slow ! Needs fixing g now please

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?