Plusnet Outage in Brentford, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Some problems detected at Plusnet

Plusnet problems in the last 24 hours in Brentford, England

Plusnet Outage Chart in Brentford, Greater London, England 03/05/2021 17:20

March 05: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 71.87% Internet
  • Wi-fi 10.19% Wi-fi
  • E-mail 6.22% E-mail
  • Total Blackout 5.91% Total Blackout
  • Phone 5.30% Phone
  • TV .51% TV

Plusnet Outage Map Near Brentford, Greater London, England

The most recent outage reports and issues originated from London, Borehamwood, Hampstead, Kensington, Islington, Watford, City of Westminster, Feltham, Paddington, Mitcham, Camden Town, Sutton, Hackney, Purley and Croydon.

United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomBorehamwood Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Plusnet in Brentford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:
  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet broadband down again. Tech/faults were meant to call back within 72 hours. It never happened! My wife works from home (NHS) and needs internet. My son is at University and studying from home. Shame on you Plusnet!

  • colin1951uk Colin Knight (@colin1951uk) reported

    @BanahanJayne @MoneySavingExp @virginmedia It sounds to me like you’ve got tv in that package, broadband on its own wouldn’t be so expensive. Whatever get out of it penalty free & maybe try Plusnet or TalkTalk (who I use,) there’s no difference in the service speeds, it’s just customer support that’s lacking. Good luck.

  • smooshcum *** hah (@smooshcum) reported

    @Plusnet you can **** off with your disappointment of a company u ******* nerds got to be the most **** wifi company out there please go bankrupt

  • Puztrinity Paul (@Puztrinity) reported

    @plusnethelp My router keeps resetting, on asdl, tried to get fibre but told no ports available, would like to have the service I signed up for. Been with Plusnet 10 years and this is the worst it has been.

  • rowanmack @RowanMcManus (@rowanmack) reported

    Hi, we recently got plusnet fibre broadband but the wifi keeps going off and we have to put the password in each time. How can I solve this issue?

  • SarahLachlann Sarah Lachlann (@SarahLachlann) reported

    @mrlockyer Hands down @plusnet 6 months if my life I’m not getting back.

  • WillSGaming1 WillSGaming (@WillSGaming1) reported

    @kitgurupress Er, well, Openreach/Plusnet was tolerable with download of 33Mbps, but intolerable with upload of 1.5Mbps. Virgin maxes out my home plug network (I shall be fixing this with money and hardwiring) so I only see 40Mbps of my connection at the PC (boo), but I get 10Mbps upload

  • kimber_long Kimberley Long (@kimber_long) reported

    New @Plusnet router arrived today. Couldn't set it up. Nice customer service person talked me through it step by step. All now working. Everyone happy

  • MiaFranaynay Miaaaa (@MiaFranaynay) reported

    @Plusnet We have been having problems all day with the Internet and we have tried everything to fix it. Are you able to help or give advice?

  • NicolaMFraus Nicola Matteo Fraus (@NicolaMFraus) reported

    @Plusnet @MarcAllera trying social media as your internal customer service channels are overwhelmed or uninterested. Kindly relieve me of my contract due to constant unfulfilled speeds. At a time when customers need to rely on you more true colours shine through. #”that’llnotdo”