Plusnet Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Brentford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Tower Hamlets, Hackney, Wood Green, Croydon, Holborn, Wembley, City of Westminster, London, Ealing, Enfield Town, Southwark, Harringay, Feltham, Watford and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Hackney |
Internet | |
| Wood Green |
Internet | |
| Croydon |
Internet | |
| Holborn |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Keith's Pi Tutorials
(@PiTutorials) reported
@winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.
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Kelly Stewart
(@MyIckleBoyBlue) reported
And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera
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Danielle Wilson
(@xxxDanielleWxxx) reported
@Plusnet worst customer service ever! Internet was shocking when we were with them, we've been trying to call to resolve an issue since Sep/October even though are account has been closed and we were promised a call back at 3pm today to finally resolve and shock horror no call
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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Kelly Stewart
(@MyIckleBoyBlue) reported
@MarcAllera The service received from @plusnet is shockingly bad, been trying to sort an issue out completely for months, and haven’t had a response to many attempts at contact since before Christmas, Direct Debit will be cancelled and I’ll be taking my business elsewhere
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Justin
(@Jeyz1866) reported
@Plusnet poor,poor poor service.
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @EE @Plusnet BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met
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jamie gray
(@jamiegray4) reported
@Plusnet at home using my 3G or perhaps 4G as Vodafone are just as bad as you lot telling me we’ve no fault with our super fast broadband after 20 mins on hold to be told no problem son .
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Julie Roberts
(@JulieR_1964) reported
@Plusnet not working again!!!! Phones won't re fresh. Teams won't connect. Laptop loses connection. One shocking business service not fit for purpose.
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bob cooper
(@bobcoop62763219) reported
@plusnethelp Yes Curtis. I instructed BT to install a 2nd line to my home but instead they plan to take over the Plusnet one. I have told you by phone, livechat and email NOT to allow this but still the messages from you and BT are the same.. 'Sorry you are leaving' etc. I have a bad feeling.