Plusnet

Plusnet Outage Report in Waltham Abbey, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waltham Abbey, Essex, England 12/18/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Newham, Paddington, Ilford, Camden Town, Romford, Harringay, Hampstead, Islington and Welwyn.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    Absolutely useless @Plusnet service in my area right now. Forgot downloading a film you own through Apple TV or playing an online game - huge ping spikes, massive packet loss, while also being incredibly inconsistent.

  • simmy60k simone knight (@simmy60k) reported

    @Plusnet our internet is ABSOLUTELY SHOCKING! It drops out around 4 times a day , every day ! Who do we need to contact to cancel our contract , it’s a waste of money !

  • markdavidwaites Mark David Waites (@markdavidwaites) reported

    @Plusnet My internet connection keeps dropping out, only resetting the router helps. I think I need a fix. MK45

  • CrippleGirl Lisa Jonas (@CrippleGirl) reported

    @Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?

  • gceccles Graham Eccles (@gceccles) reported

    Hey @Plusnet I thought the lack of response from you over the weekend was that you perhaps didn’t work weekends. Perhaps you just never respond? When are you and @Screwfix going to sort this out? Seems the ball’s in your court.

  • hannna_14 hanna (@hannna_14) reported

    @Plusnet please can someone offer some advice on a problem

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    @Plusnet promised to call me back to update me further and here I am chasing them and being subjected to their crap music blasting in my ear whilst I wait in queue.

  • mysteriousgal mysteriousgal (@mysteriousgal) reported

    @Plusnet The fraud team told me at the time the credit search would be removed from my credit file - that was in July - its now November and the search is still there. No one seems to every answer on the phone number i was given to contact. Please help get this removed from my file

  • holt_alexa Alexa Holt (@holt_alexa) reported

    @Plusnet Your customer service have just hung up on me. Very unimpressed with service. Please give me a number where I can speak to a person

  • FromtheLakesx Fromthelakes (@FromtheLakesx) reported

    @Plusnet Thank you. We ended up getting a new router and that seems to have solved a lot of issues. 🤞