Plusnet

Plusnet Outage Report in Waltham Abbey, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waltham Abbey, Essex, England 02/14/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Dagenham, Newham, Harringay, Paddington, Muswell Hill, Romford, Edgware, Islington, Wood Green, Stepney, Enfield Town and Barnet.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney E-mail
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IncredibleDunc Dunc🤷 (@IncredibleDunc) reported

    Might be time to leave @Plusnet cos the service always drops and it’s not acceptable now

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Yo31 8jp - spoken to plusnet mobile and ee, no ETA - the tower has been down for nearly a month

  • the_citoon Jane R (@the_citoon) reported

    Special mention to Plusnet for allocating us a router password that neither husband nor I can apparently read correctly (we both repeatedly miss the same letter so it’s clearly a terrible password :D)

  • ATUXDAG Antony (@ATUXDAG) reported

    @plusnet any help with this?

  • Plusnet Plusnet (@Plusnet) reported

    @sandropology Hi there! Thanks for getting in touch, I'm sorry to hear you're unable to access the website. If you're unable to use mobile data to make a payment you can also call our support team on 0800 432 0200 to make a payment. - Curtis, Plusnet Sheffield

  • InfamousCreate I N F A M O U S (@InfamousCreate) reported

    Pretty fed up of @Plusnet now and there lies, ordered Internet from them on the 14th and had nothing but it will be on the 28th. No router delivered, a email saying that the Internet had been turned on this morning,a nervous customer service when asked yesterday about router

  • KerryEdees Kerry Edees (@KerryEdees) reported

    Absolutely appalling service from @Plusnet Internet, phone, house security all down. No call backs when promised. Told 3 working days till fixed. Told to tether but no Bluetooth on pc so cannot do that. Plusnet used to be helpful & reliable. Now they just don’t care! #BadService

  • trossuk lost on a mountain (@trossuk) reported

    @Plusnet Hi. I’ve recently been sent the hub 1 router as my original packed up. Since then the Wi-Fi is awful. iPads just cycle…since I’m paying for the quickest fibre option it’s quite frustrating your router is not performing. What’s my solution?

  • AirtimeRewards Airtime Rewards (@AirtimeRewards) reported

    @Paul02051981 We're hoping to have Plusnet as a compatible network sometime in the future, Paul 🤞

  • Fenny_Goldfish Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @Plusnet My mother's phone & broadband was due to switch yesterday and we were expecting a fibre router. I was going to set it up today, but nothing hax arrived. Please advise, as if I don't set it up and the switch happens, 86 yr old customer will be withoutinternet & phone.