Plusnet

Plusnet Outage Report in Waltham Abbey, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waltham Abbey, Essex, England 03/02/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Harringay, Paddington, Newham, Islington, Dagenham, Muswell Hill, Romford, Edgware, Wood Green, Stepney and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Saturday morning when I’m not working and have more time. I have just come to sort it out and a text message comes through saying “your services have been restricted”. Please can you remove the extra charges; this really isn’t fair now.

  • iamduncan Duncan Mellor (@iamduncan) reported

    @plusnet now you’ve sent 2 engineers round and neither has been able to fix the internet can I stop paying you now?

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    Hey @Plusnet I have been with you guys for many, many years, and over these many years, your braodband speeds have gone down hill big time. I started off with you guys at around 36Mb/s, it dropped to 32Mb/s for many years, now It's around 25Mb/s! I pay £55/Mnth! Whats the deal?

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    @Munross @Plusnet Same! I have had no end of reliabilty issues. There very quick to blame your setup too and in my case its always turned out to be either BT or the Service Provider that buggered it. Please for the love of God, give us the service we are paying for @Plusnet

  • fakerusky Red Fox (@fakerusky) reported

    @Plusnet do you have problem with your app? Can't log into your app instead laptop only.

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent

  • spacepods Kevin Vedmore (@spacepods) reported

    So, @Plusnet support / customer service not available until after 15:15 this afternoon because they're busy thanking their employees for the hard work through the pandemic. How about thanking customers for being patient and having to call back when it's convenient for you?

  • kfrweaving Katie Russell ☕️📚🌊⚓️🇫🇰🇺🇦 (@kfrweaving) reported

    Thank you @Plusnet Phoned yesterday with tech prob, tech guy arrived this morning and sorted it out. #Openreach vans in the area changing wooden poles, but didn't bother to tell residents that they would be cut off! Excellent service.

  • Plusnet Plusnet (@Plusnet) reported

    @rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet just wondering if any managers exist in your org. 48 emails 30 phone calls to correct error after error since 14th june when cut off by yourselves. After 15 days lost service 2nd day in service lost again now due to accounting error flagged up you have cut me off again