Plusnet

Plusnet Outage Report in Waltham Abbey, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Abbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waltham Abbey, Essex, England 11/28/2025 05:50

November 28: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waltham Abbey, Essex, England

The most recent Plusnet outage reports came from the following cities: Camden Town, London, Hackney, Newham, Romford, Harringay, Barnet, Hampstead, Paddington, Islington and Welwyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • deltrems deltrems (@deltrems) reported

    @ThingsByNik @blackpooljane Yorkshire Broadband and Yorkshire Airlines, Plusnet and Jet2... the best customer service ever from my experience.

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • Plusnet Plusnet (@Plusnet) reported

    @BenKPirrie I'm sorry to hear about the problems you are experiencing. I have tested your line and we are unable to find a fault causing this. Could you confirm whether the issues you experiencing are on WiFi connections or wired (ethernet) connections? Dylan Plusnet Sheffield.

  • HMS_Hattie Hattie Bee (@HMS_Hattie) reported

    Why have @Plusnet emailed me about my home phone order when I haven’t ordered a home phone? Also why have they told me my bill is going to be £45 when I was told on the phone it was going to be £27.99 per month? Not about to have all this trouble again.

  • claire_fabi Claire Fabi (@claire_fabi) reported

    @Plusnet Definitely the Sims for me! Though I can't get the Lunar New Year delivery because our Plusnet Internet is down 😭

  • Linda224422 Linda York (@Linda224422) reported

    @Plusnet I am nearing the end of my contract and have had an email. I don't understand why loyalty doesn't get the best deal!!! I can complete it via the email for £26.99 but if I'm a new customer it's £24.00

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • joe_ave Average joe (@joe_ave) reported

    @Plusnet switched mobile to you , asked to port my number but my contract and confirmation email does not have my ported number mentioned ? Help please ?

  • HyperOpus Jay (@HyperOpus) reported

    @Plusnet hi there, my broadband has been off and on all day. I'm in BH1 are there any reported problems in the area?

  • Plusnet Plusnet (@Plusnet) reported

    @Linda224422 We do appreciate your loyalty and do our best to offer the best price we can for our existing customers. If you're a loyal customer, I'd suggest having a chat with our customer options team to see if there's anything better we can do. - Cal, Plusnet Leeds