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Plusnet

Plusnet Outage Report in Waltham Abbey, Essex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Waltham Abbey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waltham Abbey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Waltham Abbey, England

The most recent Plusnet outage reports came from the following cities: Romford, Hackney, Hampstead, Hoddesdon, Islington, Harringay, Paddington, Newham, and Dagenham.

CityProblem TypeReport Time
Romford Internet 5 days ago
Hackney Internet 13 days ago
Romford Internet 18 days ago
Hampstead Internet 20 days ago
Hackney Wi-fi 20 days ago
Hackney Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Waltham Abbey, England

Latest outage, problems and issue reports in Waltham Abbey and nearby locations:

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • JonathanBehar
    Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • RJBrock
    Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • kjackson1984
    K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roiontech
    Roi Perez (@roiontech) reported

    @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

  • littlekimmy
    Kimmy Mac (@littlekimmy) reported

    @Plusnet please can you give me an email address to send a complaint to?

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported

    @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

  • bandsonfilm_
    Nina // Bands on Film (@bandsonfilm_) reported

    @Plusnet Our broadband hasn't been working for three days. Anything you can do to help?

  • satpalram
    John Harvey (@satpalram) reported

    @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

  • TerriWong
    TerriTweets (@TerriWong) reported

    @Plusnet - THE worst internet provider I've ever had. Never had connection cut out so often... oh and we're stuck with them for another year eurgh. I hardly post soo this is saying something! “#annoyingmuch

  • ProfitTraining
    Andy Tong (@ProfitTraining) reported

    @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

  • bushofgoats
    an Empty Slogan Empty Slog (@bushofgoats) reported

    @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • T0ny_Boy
    Tony (@T0ny_Boy) reported

    @Plusnet Hi. I am having a problem with my connection. It keeps dropping several times per day. How much will it cost me to cancel my remaining connection and move to another provider?