Plusnet Outage Report in South Ockendon, Borough of Thurrock, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Plusnet outage reports came from the following cities: London, Coldblow, Ilford, East Ham, Barking, Thamesmead, Newham, Dagenham, Longfield, Welling, Bromley, Grays, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Coldblow |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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hanna
(@hannna_14) reported
@Plusnet Hi, maybe I do need some help after all. A ticket was opened and I reply but nothing has happened
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Tony ✯
(@T0ny_Boy) reported
@Plusnet is anyone working at your customer care? Cannot spend 30 minutes on the phone waiting.
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Howard Leigh
(@BHSnapper) reported
@maddoodleK8 @jeremyiwhite @whippletom VM did that for me. I said I NEVER watch their TV so I was leaving. I said as a pensioner I couldn’t afford them any more and was moving to Plusnet. Funny they cut my BB only price and it’s not only cheaper but better! So VM 👍
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tinywarrior
(@TinyWarrier) reported
@Plusnet I’ve been on the phone to your customer support for nearly 40 minutes but I now need a wee. What do you suggest?
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FUBSthe2nd🏴
(@FUBSbornAGAIN) reported
Yet again Scotland & those most disadvantaged get shafted!! Because my rural area still has no fast fibre broadband line,we get the worst offers. No cashback, no reward card, highest monthly payments for lowest speed!! Thanks @Plusnet !! Some service that
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Timbo1001
(@_timbo1001) reported
@ThreeWordsWork @Peston @Meish52 Ofcom the same. Plusnet are signed to the voluntary service agreement which will never ever pay. Let me know if you know otherwise. Left us without usable internet for weeks and loads of missed appointments. Scammers all of them.
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The GK Bros
(@kilohkamikazi) reported
@Plusnet again, your Internet is crap! #neverworks #payingforaserviceyouarenotproviding
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Philippa Sheen
(@Philippaaasheen) reported
So fed up with @Plusnet, 6th outage in 8 days and 3 of those have been over 12 hours at a time… appalling service.
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Miss Anne Thrope
(@MissAnnithrope) reported
@Plusnet Still only receiving a 20Mbps download speed when I pay for 3 times that service. I have run through all the recommended steps to eliminate a problem on my end and the data info on the router shows that it is down to you so please fix it. DM with details sent.
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🦋Jamie Anne🦋
(@MissJAFleming) reported
@Plusnet my Wi-Fi has gone down it’s was working fine this morning I checked on my cameras around 11:30 working fine i then checked again around 1:30 they weren’t working I got home around 230 and my router is flashing and flashing red. I have tried restarting and turning off