Plusnet Outage Report in Basildon, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Southend-on-Sea, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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The Exterminator Pest Control
(@theexterminato9) reported
from
Chelmsford, England
@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Charles Tilley
(@CharlesTilley) reported
from
Rochford, England
@Plusnet can you DM me, having big problems
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@howless4 Hi Saul, I'm really sorry for the issue. It looks to have been due to an outage in your area, I can see the router has been back online since approximately 9am so apologies for any disruption this might have caused you. - Adam - Plusnet Sheffield
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RetroOwen
(@RetroOwenttv) reported
@Plusnet I’ve already done all these from the last time I contacted you!! in the 4 months I’ve had your intern it’s been awful !!
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Mikeapollo
(@mikeapollo) reported
@Plusnet Billing has been a pig for months with you stating you'll take payment on the 5th, then actually taking the DD on the 14th-21st and in the mean time, your buggering about with DNS, can't explain the DD issues and have failed to claim cards payments you've authorised.
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Matt Girling
(@Maaaattoooo) reported
@Plusnet Hi, my phone socket isn't like the one in the video it has a separate broadband and phone socket so I haven't got the micro filter attached, I dont have a phone to connect to test as I don't use the number, I have tried a different router and I still have the same issue.
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SmoothEmJay
(@roboemjay) reported
@Plusnet See. This is support. We're coming home lads. Cannot cope with this mess much longer.
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Ellie West
(@EllieWest11) reported
@yvonneredbourn I have no broadband. Haven't had all morning. Have tweeted Plusnet but so far no response. Lots of similar issues on the Battle Facebook pages.
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Kate 'two jags' Bevan
(@katebevan) reported
@bazzacollins @Plusnet ha ha, in fact I have recommended Plusnet in the past, but this kind of spam is the kind of thing that makes me want to switch providers. NPS is as bad as Myers-Brigg, or horoscopes.
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Maxine Hinds
(@maxihinds4) reported
@plusnet trying to work from home with the worst internet provider ever never recommend you to anyone waking up to flashing red light is just embarrassing thanks for ruining my chances of permanent flexible working as for you “uk call centres” no one works in them ???
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Mikeapollo
(@mikeapollo) reported
So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.
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Kirsten Naylor
(@wildduck73) reported
@Plusnet I am leaving you after a few days of being a customer because your network provides me zero indoor signal and dodgy outdoor reception. You cannot retain me as a customer. Your unsub link in emails doesn't lead to any unsub options. STOP SENDING ME EMAIL.