Plusnet

Plusnet Outage in Basildon, Essex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Basildon, England

Plusnet Outage Chart in Basildon, Essex, England 10/28/2020 11:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.02% Internet
  • Wi-fi 8.40% Wi-fi
  • Phone 5.86% Phone
  • Total Blackout 5.23% Total Blackout
  • E-mail 3.01% E-mail
  • TV .48% TV

Plusnet Outage Map Near Basildon, Essex, England

The most recent outage reports and issues originated from London, Brentwood, Romford, Rayleigh, Basildon, Gravesend, Dartford, Leigh-on-Sea, Great Baddow, Wickford, Billericay, South Benfleet, Southend-on-Sea and Chelmsford.

United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBrentwood Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Plusnet in Basildon, England Comments

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Plusnet Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:
  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • CharlesTilley Charles Tilley (@CharlesTilley) reported from Rochford, England

    @Plusnet can you DM me, having big problems

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • KimPayne17 Kim Payne (@KimPayne17) reported

    @Plusnet absolutely awful company would never use or recommend them! Took out a 12 month sim only contract for my son that ran out in April, sent 2 letters in July to cancel and still demanding money and threatening action!! No use on the SIM card for 9/10 months at least!

  • _MichaelGraham1 Michael Graham🏳️‍🌈 (@_MichaelGraham1) reported

    @O2 never mind. Seems like when I connect to 4G it is fine. Must be a problem with our broadband provider @Plusnet 🤔👀

  • Jasont72 Jason tulip (@Jasont72) reported

    @Plusnet anyone willing to help me today or do I go elsewhere

  • kkykyktk KK (@kkykyktk) reported

    @virginmedia can anyone call me. Thanks for cutting off my service with plusnet from today but after 2 no shows from engineers and on hold for over 3 hours....i have no internet!!!!

  • JaseeOf MindOfJasee (@JaseeOf) reported

    @Plusnet hi there was a problem with my Internet and the advisor on the phone said there was a problem outside was just wondering if this problem had been picked its ne16 area, thank you

  • Frackerdoodle 🏳️‍🌈Woodworking Witch🏳️‍🌈 (@Frackerdoodle) reported

    I go to the shops for two hours and come back to find my phone and internet down, and the phone line troubleshooter not working. Thanks, @Plusnet

  • sarahburton_ sarah (@sarahburton_) reported

    @plusnethelp switched to plusnet in mid Sept and all has been fine up until this week when the Internet has become really slow. Tried the tips on "how to boost your WiFi" but hasn't worked. Tried to go to our account to log the poor speed but the website isn't working. Pls help

  • AshLuciChloe John Lomas (@AshLuciChloe) reported

    @Plusnet hi I'm meant to be having an engineer out to fix broadband today between 8 and 1 we are coming into last hour and I'm wondering what's happened to them

  • PeterMorath PeterM (@PeterMorath) reported

    @plusnethelp Hi, I am trying to confirm the max speed I can get for my address, but getting conflicting info. My Plusnet account shows 40Mbs but comparison sites say 66Mbs. I know they say average, but it would be useful to know what the actual max speed is. Can you help?

  • xj824 Donna Lockyear (@xj824) reported

    @plusnethelp one month in still no promised phone calls to resolve issues - forgot to connect new house, disconnect old house, no internet, no access to member centre. You paid £100 to my plusnet account to apologise but haven’t resolved the issues - customer service - not!