Plusnet outages and service status in Basildon, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 2, 3:36 PM GMT+1.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Southend-on-Sea, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 6 days ago |
|
Billericay
|
Phone | 15 days ago |
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Romford
|
Internet | 20 days ago |
|
Southend-on-Sea
|
Total Blackout | 1 month ago |
|
Wickford
|
1 month ago | |
|
Southend-on-Sea
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kate Marr (@kate_marr) reported from Gravesend, England@Plusnet I want to cancel but I can't get through!
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Usman (@utkhan79) reported from Sutton at Hone, England@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Char x (@charfranklin_) reported from Southend-on-Sea, EnglandAnd once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Usman (@utkhan79) reported from Sutton at Hone, England@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Bhavan Ramanathan (@bhavanr) reported from Billericay, England@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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GMan (@GMan40555684) reported from Sutton at Hone, EnglandHi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Gill Dale (@GillDale3) reported from Sutton at Hone, EnglandPlusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Dawn Gould (@gouldydl) reported from Dartford, EnglandIt’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Charles Tilley (@CharlesTilley) reported from Rochford, England@Plusnet can you DM me, having big problems
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Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Vikki (@Wattsit01) reported from Swanley, England@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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denise salman (@deniseessex) reported from Chelmsford, England@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet (@Plusnet) reported@midslibrarian Hi Midlands Librarian, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused -Mike.P Sheffield
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Plusnet (@Plusnet) reported@DaddyGardener80 Hi Russell, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Jean-Rémy Duboc ن (@JeanRemyDuboc) reported@Plusnet That's great. My connection is indeed back. But that's not the point. The point is, you should have published a post so that everyone knew what was going on and didn't call customer services en mass. Instead you had your reps respond to each complaint individually.
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Plusnet (@Plusnet) reported@HelenHornett10 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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James Lott ッ (@jamezpl1) reported@Plusnet @aviationdesign Still down for me, despite what your text service is claiming
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Plusnet (@Plusnet) reported@nightynietzsche Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Russell Trent (@DaddyGardener80) reported@Plusnet Why have you wasted my time and yours with this pointless canned response? I know there is an outage, I've lost half a days work because of it, I asked you to provide a meaningful update, please.
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Steph Mulrine (@StephMulrine) reported@DaddyGardener80 @Plusnet Same here. Why they are using past tense when the problem is ongoing is nothing short of infuriating. I am going to have to pay for BT Hotspot if Plusnet don't give a reasonable update soon.
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Plusnet (@Plusnet) reported@paultottie Hi Paul Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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𝓲𝓷𝓯𝓲𝓷𝓲𝓽𝓮 💙💚 (@lnfinite_loop) reported@Plusnet @johnlewishelp so broadband outage earlier today... you know there was an outage as you stopped calls to faults dept. - what was the reason, why are you keeping it quiet? even status page makes no mention of a problem, when clearly there was...