Plusnet outages and service status in Basildon, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Southend-on-Sea, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 19 days ago |
|
Billericay
|
Phone | 27 days ago |
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Romford
|
Internet | 1 month ago |
|
Southend-on-Sea
|
Total Blackout | 2 months ago |
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Wickford
|
2 months ago | |
|
Southend-on-Sea
|
Internet | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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denise salman (@deniseessex) reported from Chelmsford, England@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Vikki (@Wattsit01) reported from Swanley, England@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Usman (@utkhan79) reported from Sutton at Hone, England@Plusnet my home internet is down and so is your website. Any issues at the back end?
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property
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Dawn Gould (@gouldydl) reported from Dartford, EnglandIt’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Charles Tilley (@CharlesTilley) reported from Rochford, England@Plusnet can you DM me, having big problems
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Usman (@utkhan79) reported from Sutton at Hone, England@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Kate Marr (@kate_marr) reported from Gravesend, England@Plusnet I want to cancel but I can't get through!
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Gill Dale (@GillDale3) reported from Sutton at Hone, EnglandPlusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Bhavan Ramanathan (@bhavanr) reported from Billericay, England@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, EnglandSo nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England@Plusnet Another day and another evening of useless so called fibre b/b. When can we leave this poor excuse of a service to a decent one
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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GMan (@GMan40555684) reported from Sutton at Hone, EnglandHi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Char x (@charfranklin_) reported from Southend-on-Sea, EnglandAnd once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Freedom Valley (@VRvalley) reported@AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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Aled Roberts (@aledrob) reported@Plusnet lost all my emails post your migration to greenby service. How do I get this resolved
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Ben (@B_R_G11) reported@MikeyCleave @Plusnet When I talked to plusnet about this they always said that there was no problem but I couldn’t talk to openreach directly even though they weren’t solving the problem. After weeks of waiting I ended up with a faster speed with Virgin at a cheaper price.
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Kyle Ralph (@KyleRalphtdtr) reported@Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s
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Jensen Ambrose (@AmbroseJensen) reportedSeems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.
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Tony (@Tonysmini) reported@Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Neil Johnstone (@jigthejock) reported@EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.
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Kay Protheroe (@Kay_Protheroe) reported@Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.