Plusnet Outage Report in Prescot, Knowsley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Runcorn, Widnes and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Wi-fi | |
| Prenton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Will Fell
(@NotPhilWell) reported
@Plusnet My broadband is down in Warwick, I lost connection at approximately 01:30 this morning, have already tried your broadband troubleshooter, and had no luck, what is the best way to get someone to help look at this from your end?
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lindsey robson
(@linzosmalingos) reported
@Plusnet Is there someone who can help me with a broadband query please? Each time I call I press the options then go through to a silent line with no hold message or music
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Openreach
(@OpenreachHelp) reported
@poorscousertom @Plusnet Hi Steve, I'm so sorry to hear you've been waiting so long to be connected. If you DM us the address details, we'll be able to have a look over this and make sure the service provider has been given the most up-to-date info we have on this. (1/2)
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Shinobilyricalassassin
(@Shinobilyrical1) reported
@KarakDesi **** sorry didn't see this reply! I was with plusnet and they completely messed up a home move and had never without Internet for a month and then started being ***** about the mandatory compensation. Shocking. Been with them 2 years with no issues before this.
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Lee Parkin
(@lparkin) reported
@Plusnet I recommended a family member to plus net broadband, filled out my username etc at the point of signing them up… I don’t appear to be getting any benefit of the recommendation… their service is up and running etc…
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Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙
(@ChrissieBailey2) reported
@Plusnet No-one on the help line appears to be able to 'HELP' at all. I think my husband will have a stroke over this!
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richie lennon
(@littlerich27) reported
@Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?
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Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙
(@ChrissieBailey2) reported
@Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!
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Michelle Abadie
(@majandmaltby) reported
@Plusnet My email has not worked for 3 weeks. I've been in constant contact with your 'help' but nothing has happened. Now my husbands email (same account) isn't working. How can I contact someone who will help?
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
I kid you not, we are still waiting for @Plusnet and @OpenreachHelp to sort their **** out. Case worker on annual leave and here we are as another day passes and no internet. Expecting a call but nothing will happen..