Plusnet outages and service status in Prescot, England
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Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received May 10, 8:10 PM GMT+1.
- Wi-fi (67%)
- Internet (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Plusnet outage reports came from the following cities: Wigan, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Wi-fi | 13 hours ago |
|
Liverpool
|
Wi-fi | 13 days ago |
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Liverpool
|
Internet | 16 days ago |
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Liverpool
|
Internet | 2 months ago |
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Liverpool
|
Internet | 3 months ago |
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Liverpool
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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MickHoll (@aitch5012) reported from Liverpool, England@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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MickHoll (@aitch5012) reported from Liverpool, England@GFThompson7 @Plusnet The customer service is scandalous mate
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James Wilson (@jwilson_trinem) reported from Formby, England@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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katie (@katiemaeox) reported from Westhoughton, England@Plusnet internet has been off since yesterday please help?
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Duane James (@ukpayrollserv) reported from Frodsham, EnglandOver the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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Chris. Bracken (@ChrisBr41449425) reported from Warrington, England@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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reg morris (@gold123win) reported from Neston, EnglandJust why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb
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reg morris (@gold123win) reported from Neston, EnglandI want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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Sarah Dixon (@SarahDixonHE) reported from Liverpool, EnglandBest internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Cath McGovern (@cathmcgovern1) reported from Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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lynn warburton (@lynnwarbo) reported from St Helens, England@plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!
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Paul (@Paul_crannee) reported from Hindley, England@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England@Plusnet 24hrs without internet now, any sign of a fix?
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lynn warburton (@lynnwarbo) reported from St Helens, England@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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Marc Faulkner (@mrcflknr) reported from St Helens, England@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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reg morris (@gold123win) reported from Neston, England@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Joniredchops (@joniredchops) reported from Wigan, England@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Jayne Barnes (@JayneyBarnes) reported from Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ste (@Stevanobalabala) reported@Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?
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Louise Edwards (@LouiseE53079472) reported@Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.
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GeeMan (@Greymayce) reported@tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.
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Coltan 🏴☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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BSox T (@BsoxT52516) reported@MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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em b (@emb99483795194) reported@Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?
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Freedom Valley (@VRvalley) reported@EltontoNick Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation
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Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
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SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reportedIf you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.