Plusnet Outage Report in Prescot, Knowsley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Plusnet outage reports came from the following cities: Liverpool and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Leigh |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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reg morris
(@gold123win) reported
from
Neston, England
Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Marshall
(@tmarshall57) reported
@Plusnet Can you please tell me how to contact billing support from abroad. I've recently renewed my contract and I'm totally confused by the forthcoming bill. The +448004320200 number doesn't appear to work
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Geraint 🏴
(@Tasaio_Khan) reported
@wrexham Anyone LL11 reporting loss of internet? We're with PlusNet, but checking whether there could be a generalised problem in central Wrexham..
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CornholioTheThird
(@CornholioThird) reported
@Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please
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Kamil Giowanowicz
(@giowanowicz) reported
@Plusnet Are there known problems for everyone with broadband or has mine just stopped working out of no where since this morning?
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Owen Vincent
(@lonefox98) reported
Living on my own no support, need help how do I go from plusnet to @bt_uk !!
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Plusnet
(@Plusnet) reported
@sjuuch Hi Erina, sorry to see that your data isn't working whilst your away. We're not connected to Vodafone but we'll be able to help with this. Can you please send over a DM with your phone number and letting us know where you're located please? - Adam - Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞
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Don waterworth
(@donjuan72FTM) reported
@Plusnet hi please could you help I'm having trouble with my landline phone can't make outgoing or incoming call due to work getting done at home...I book a appointment for someone to look to repair my box and line
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Chris Taylor
(@christaylor351) reported
@Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins
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Belinda Sims
(@BelindaHSims) reported
@Plusnet is your website down? Been trying to access it since before midday with no luck