Plusnet Outage Report in Prescot, Knowsley, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Prescot, England

The most recent Plusnet outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Internet	26 days ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago
Birkenhead	Internet	2 months ago
Liverpool	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  reg morris (@gold123win) reported 5 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Jackie (@CroftJackie) reported 9 minutes ago from Up Holland, England

  @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

• 
  reg morris (@gold123win) reported 9 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  James Wilson (@jwilson_trinem) reported 10 minutes ago from Formby, England

  @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 16 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

• 
  reg morris (@gold123win) reported 19 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  Duane James (@ukpayrollserv) reported 31 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 32 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  Stone Tyres (@StoneTyres) reported 33 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  Ed Manning (@Ed_Manning) reported 33 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Sam Bennett (@sam_benne) reported 35 minutes ago from Northwich, England

  @plusnet internet is down in the CW8 area.

• 
  reg morris (@gold123win) reported 42 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

• 
  Joniredchops (@joniredchops) reported 42 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  reg morris (@gold123win) reported 44 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Chris. Bracken (@ChrisBr41449425) reported 45 minutes ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  Paul (@Paul_crannee) reported 45 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  Craig Lewis (@craiglewis1988) reported 48 minutes ago from Wallasey, England

  @Plusnet please fix your connections as I keep getting lagged out on my games

• 
  Sarah Dixon (@SarahDixonHE) reported 48 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  Lucy Willis (@LucyLoopy86) reported 53 minutes ago from Standish, England

  @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

• 
  Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported 57 minutes ago from Birkenhead, England

  @Plusnet 24hrs without internet now, any sign of a fix?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy Rodwell (Closed) (@guyrodwell_) reported 2 minutes ago

  I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃

• 
  Dan Redman (@redders91) reported 3 minutes ago

  @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks

• 
  Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported 4 minutes ago

  ….on Friday I was told by @Plusnet that the problem would be fixed by 15:30 yesterday but,no joy. Today my mom phoned @Plusnet using my landline (our service is fine but we’re fibre optic) & was told that @WeAreOpenreach were doing “dig work” in the street to fix the problem….

• 
  Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported 7 minutes ago

  @Plusnet @Plusnet there’s STILL no landline or internet for my mom or several of her neighbours in spite of you telling me that the problem would be sorted by 15:30 yesterday (7/3/22)! I DM’d you again yesterday & today but had no reply. Is anyone awake there?! What is going on?😤

• 
  Mel Potter (@MelJPotter) reported 12 minutes ago from St. Ives, England

  @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

• 
  Vern (@REMITINTEGRITY) reported 13 minutes ago

  @PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.

• 
  Robert Aitken (@Deadbob76) reported 13 minutes ago

  @Plusnet It’s your product I have issues with

• 
  Ampfreak (@Ampfreak2) reported 15 minutes ago

  @Plusnet Hi. Have run into my credit cap. I have only had the sim a month, never used it and cancelled it over a week ago but now getting emails telling me I'm in my credit buffer. Phone queue is horrendous!!

• 
  tsunimee (@tsunimee) reported 15 minutes ago

  @Plusnet You can help by not forcing me to have a landline just to have internet. I have not made a landline call in 20 years. I don't even know my landline and don't even have a physical phone attached to it.

• 
  Ian Boothroyd (@ianboothroyd) reported 18 minutes ago

  @Plusnet Please ask the people in charge to be more open. 3.9% is a lot to add to bills on top of inflation, and it's reasonable for a customer to ask why. The 'approved statement' gives no 'rationale'. @Ofcom please note.