Plusnet Outage Report in Prescot, Knowsley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Plusnet outage reports came from the following cities: Birkenhead, Liverpool, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Marie
(@LeahButterflies) reported
@Plusnet I rarely have signal to recieve calls in my home on my mobile. I can often make calls. Is this an issue that is going to be ongoing?
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Shan
(@Shan_nav) reported
@Plusnet so far no luck ! call agin to ask for an update… an engineer booked to bless the line tomorrow. almost 4 days wasted on this entertainment.. if this line not upon running by tomorrow 13:00. I would love to know how to cancel such substandard service.
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nacra6
(@nacra6) reported
Hi, my Plusnet username is nacra6 supply address NW3 5AJ. I am having an awful service, I sorely regret switching to you and I will leave you as soon as I can.
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David Neal
(@ozric42) reported
@JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin
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Maggie #FBLC
(@Hinnybird) reported
@Plusnet Mine & OH mobile showing no service again, this issue has been going on for past month. Can you explain why?
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Robin Slick 💙 LFC Forever
(@RobieSlick) reported
@Plusnet I am a PlusNet customer & my phoneline is giving me issues. My neighbours phones are now coming on my number 02085785321. I don't know where my phoneline is going as when I ring my home number with my mobile it doesn't ring my number. Please check & fix. Thanks.
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Davutlar
(@Davutlar2) reported
@Plusnet just lost a parent to bereavement. Plusnet don't have a bereavement team, only customer service. Telephone to advise my Dad has passed away and they asked for my Dad's password 😡😡. Seriously. Someone has died and I'm expected to know a password. Ongoing issue I see
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Marty Edwards
(@extradry_martin) reported
@TeeDixie @DjelliBelli Yes, I has plusnet once, they were good. Customer service was excellent. I would recommend never, under any circumstances, taking TalkTalk.
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MStokie58
(@stevomark1958) reported
@Plusnet That's not very good,not asking them to be included in allowance but they could be chargeable. Poor service.
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Chris Badley ⚽️
(@chrisbadley) reported
@Plusnet @lezmar63 Just give him a ******* router ffs, hes been a customer for 4 years, why do companies do this?! He could easily just **** you off on a months notice and then come back as a new customer if he wanted to be an arse.