Plusnet Outage in Prescot, Knowsley, England

Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

@plusnet internet is down in the CW8 area.

@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

@plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

Plusnet still crap speeds in edinburgh, anyone would think they want their customers to leave

I knew my nice bband speed was not to last. Just dropped 10mbit so back to the fecking crap speed as before went to plusnet. bloody f.. oh I give up. I am going to bed. Had enough of Wednesday. Tine to Dream of having some damn good news for a change.

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@DenkiJidousha @Graham21 @Plusnet Customer service are easy to contact, patient and approachable and seem to be trying their best to fix the problems but for whatever reason they seem unable to.

@_sarahahaha @SkyHelpTeam I'm with Plusnet and have never been cut off..

@Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp Slow Broadband speed, no online chat and phones engaged! Plusnet service in a nutshell?