Plusnet Outage Report in Prescot, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Plusnet outage reports came from the following cities: Birkenhead, Liverpool, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
-
Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
-
Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
-
Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
-
Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
-
Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
-
Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
-
Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
-
reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Theresa Dickens💙#Rejoin#FBPPR#NASUWT#FBPE🔶🇮🇪
(@bleanaskill) reported
@Plusnet It’s 3 hours since I DM’d you to say I can’t make or receive calls and your help centre closes in 42 minutes - I’d appreciate a response…
-
Sam Brown
(@Browner501) reported
@Plusnet Hey, our broadband hub has been down all day. We’ve tried the robot diagnosis, forced reset and reset to factory settings nothings worked. Any suggestions? Thanks
-
Denny
(@DeniseP46261171) reported
@Plusnet My Mum's phone line has been down since Monday. She's elderly, has a heart condition and lives alone. She has a pendant alarm in case of emergencies which isn't working as it requires a landline. I was told it would be fixed by 15:36 yesterday. It's still not working
-
Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
@Plusnet @OpenreachHelp The amount of hours I have given to sorting this out is beyond a joke! The worst customer experience I have faced bar none. A complete and utter joke! Fair play to the young man who is now dealing with it who is sticking to his word and calling me back.
-
EatRiskyPie
(@EatRisky) reported
@Plusnet Plusnet have been amazing I’ve been with you for coming upto 7 years. @TalkTalk told me you were shutting down to panic me into taking their fullfibre package, but because I never received a router, I never disconnected: never had a problem with you! Tktk are billing me though.
-
Steve
(@premleaguesteve) reported
from
Edenthorpe, England
@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
-
Lord Chesterfield Catt™ 🏴😸
(@beMEWsed) reported
@Plusnet Will let you know. Not sure where I stand contract-wise as BT haven't actually provided me with any service since renewal!!
-
John Mounsey🛒
(@mounsey) reported
@Plusnet Existing customer on "normal" fibre. I have received a (good!) offer re: your "Full Fibre 145". You have my attention! Q1. Can I use my existing TP Link (decent spec.) router with it? Q2. Is installation included/free?
-
imc
(@iseulttt) reported
@Plusnet my toddler turned our router off at the wall yesterday and since then it has been flashing orange and the broadband light is flashing red. Help!
-
Tim Masters
(@TimMEsports) reported
@Plusnet No Mike, sorry, I need my issue addressed, not more 'you'll hear from us soon' messages. Especially as I've already heard that twice in the last two days, and on both of those occasions it turned out to be a lie.