Plusnet Outage Report in Prescot, Knowsley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Plusnet outage reports came from the following cities: Liverpool and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Leigh |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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reg morris
(@gold123win) reported
from
Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sིiིlིkིlིiིnིkི
(@Silklink) reported
@Plusnet Hi, PlusNet staff are mostly helpful & friendly,but one of your staff at Sales L Team A wasn't like that.After she gave me the tariff figures,I asked if she could send full figures by email.She accused me of being rude to her& SLAMMED the PHONE ON ME. Can I make a complaint pls?
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Songasport
(@Songasport) reported
Great stuff from BT-owned @Plusnet , "we're taking away full BT Sport than you pay £10 a month for but you can have an app-only service for £15.69 a month instead if you want". Bargain, I'll have two apps please. The hunt for a new ISP starts...
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Paul Murphy
(@Spamlar_Lich) reported
@Plusnet yesterday was meant to be the day my broadband was switched from SKY to Plusnet. This hasn’t happened and I am left without broadband. I am trying to get a firm date for the switch but I can’t. I cannot work from home due to this issue. Please help
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Paul Tierney
(@HollywoodPops) reported
@Plusnet I already did. 10 months ago, over and over again, when the problems first started (2 weeks in to my contract) funnily enough now that I’m close to leaving someone has replied. Literally the worst customer service I’ve ever experienced. Will be recommending against using Plusnet.
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Gav
(@GavH_) reported
@Plusnet Thanks I’ve reported the problem hopefully something will get done 👍
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Soph ✨🇯🇲
(@Signedbysophiee) reported
@Plusnet hi, I’m a new customer, literally in my 49th hour with you guys, my router was working fine and now is flashing orange and broadband b is now red. Can someone help?been on hold waiting for an agent almost 45 minutes. Need my broadband to be working ASAP! This is not good
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Sphinx
(@sphinxseth) reported
@Plusnet @plusnethelp internet down in Leytonstone since yesterday.. Pathetic service. Most people work from home, so no work today, no pay today. Please fix it!
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Wayne 💙
(@wkeenan) reported
@Plusnet Cheers. No bother, your support agent “Paul on the Wirral” was cool and helped me resolve it quickly. Needed to manually delete previous network operators ‘profile’ on iOS. Might be worth updating your Help page for others that may follow.
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alex
(@holleyalex) reported
@proceeeding Plusnet last time I was with them had Yorkshire based customer service which was an actual godsend. There are benefits to BT considering their relationship with Openreach but maybe swerve Sky and Talk Talk
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Wayne 💙
(@wkeenan) reported
@Plusnet My new SIM can't access your data network. I've called support, I tried to manually connect to your network and that failed so tried to enter the APN details I can't, it appears to be disallowed. Not great start, thinking of going already.