Plusnet Outage Report in Pontefract, City and Borough of Wakefield, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Plusnet outage reports came from the following cities: Barnsley, Leeds, Doncaster and Wakefield.
City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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carwu1 (@carwu1) reported from Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Michael Brennan (@mickthewelder) reported from Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Craig (@TagCraigy) reported from Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Clare (@Clare231965) reported from Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England
@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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chelsyholland (@chelsyholland1) reported from Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Chris Freeman (@ElectricOblong) reported from Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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Quinch Gaming (@Quinch1199) reported from Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England
Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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John Finch (@JohnFin75257340) reported from Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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Lindz 🏃♀️ (@LBradz) reported from Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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ken wooff (@kwooffindin) reported from Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Richard Parker (@Richard_Parker) reported from Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Ryan (@hydey17) reported from Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Will Gordon (@camelsbestmate) reported from Thorner, England
@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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Dave (@davejackobantam) reported from Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Mick Steer (@micksteer) reported from Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Steve (@premleaguesteve) reported from Edenthorpe, England
@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen kotze (@KarenKotze1) reported
@plusnethelp That is still not helping me.Someine could call me from plusnet.Not they not interested.Plusnet Sucks!
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Owen Jenkins 🏴 (@OJ_NotHay) reported
Credit where it's due, Plusnet have been massively more helpful in sorting issues than TalkTalk were.
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Sam Walker (@SamofLeeds) reported
@JohnCooper633 are you with Plusnet? My internet went down tonight at about 10.30pm..not great as I'm on nightshift. Using my 4G just now to get through the last hour of it.
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Gavin Hanks (@gavinhanks) reported
@Plusnet major pains in Berkshire with whole estate with on / off broadband for 7 days now - plusnet, talk talk, bt, sky. Same response “it must be the router” - not with approx 100 households having the same problem it isn’t!! Get open reach to sort it!! RG109TS
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James H (@HoldZ) reported
@Plusnet customer services has gone right down the pan! Ridiculous time on hold & gave up in the end. After a year, Covid is NOT an acceptable excuse! #plusnet
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Karen kotze (@KarenKotze1) reported
@Plusnet Crap what is Plusnet doing for there customers ,no consideration,no empathy full of talks but left me waiting with a box screwd of the wall for 3 days.Service Sucks
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Crystal (@CrysTalksVlogs) reported
I could never get involved in a virtual TV audience, my Internet cuts out way too often, cheers Plusnet 🙄👍. Would love to know what broadband providers the #SaturdayNightTakeaway audience use lol
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Georgina (@chunkyyetfunky) reported
@Plusnet is the worst broadband ever, such a waste of money every month
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Jo Taylor (@joste64) reported
@bt_uk We are Plusnet customers - the problem is due to the BT exchange and Sky, Talk Talk, BT, Plusnet customers are all reporting the same issues so how come BT aren’t owning up to a major issue in our area. This has been like this for a week.
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Richard Doubleday 💙 (@Doppeltag) reported
@DavidGArnold @bt_uk Funny how I’ve had problems with not only BT themselves in the past but also Openreach and Plusnet (both BT companies)?! TalkTalk also come under the BT umbrella so have avoided them like the plague! And everyone else’s (bar Virgin) come over the BT network! #monopolyanyone