Plusnet Outage Report in Pontefract, City and Borough of Wakefield, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent Plusnet outage reports came from the following cities: Leeds, Normanton, Doncaster and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Normanton |
Total Blackout | |
| Doncaster |
Internet | |
| Normanton |
TV | |
| Normanton |
Internet | |
| Castleford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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chelsyholland
(@chelsyholland1) reported
from
Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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Michael Brennan
(@mickthewelder) reported
from
Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Charlotte Morley Jones
(@lottiejonesy) reported
from
Eggborough, England
Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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Clare
(@Clare231965) reported
from
Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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Steve
(@premleaguesteve) reported
from
Edenthorpe, England
@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
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John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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Ryan
(@hydey17) reported
from
Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Ella Lockwood 🌻
(@Ella_Sunflower_) reported
from
Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LA
(@nibby01) reported
Meant to be wfh this morning as I’ve got a long day, but the Wi-Fi is so slow I’ll just go into work. Changed to Plusnet Superfast from Virgin, cos price……and it’s slow af.
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
Hi @Plusnet, you've been great but I'm leaving you, and I was out of contract on the 25th March, but you've just sent me an email saying that I will have £70 of early termination fee's on my final bill. Can you help me with that please?
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
@Apwhite1402 @Rugbylad37 @Plusnet Aye I remember you saying. I've honestly had zero problems with them. In fact they got a guy out to sort my speeds and disconnections by going up the pole and fixing it, which BT said wasn't necessary. So hopefully they fix this charge seeing as I'm out of contract
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Plusnet
(@Plusnet) reported
@sdcbmthsch Hi Stephen, that does sound rather odd. While this isn't something we'll have much knowledge on via this support channel, I'm certain someone in our Community Forum may be interested to know about this. -Tony Plusnet Sheffield
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Tony O’Donnell
(@TonyODonnell008) reported
@QubeGB We had a no show from a Qube tech today on behalf of Plusnet, claiming he couldn’t gain access. Why didn’t he call us? We are in a rural location with lots of parking. How frustrating. Both of your websites lay claim to first class customer service.
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Badger Of Steel
(@BadgerOfSteel) reported
@O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.
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pip Dorset
(@GreenDragonpip) reported
@angrypiln 12 years ago I was on orange broadband barely getting 2mb on a bad day 4mb on good day. Then got email saying my bill going from £14 to £20 I phoned got you can get 10mb in your area. So switched to (new) plusnet not looked back. 3 years ago finally got fibre in area.
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P Stone
(@AFZOK) reported
@Plusnet More likely your sales system just itself checks if a referred customer is 'existing' and if yes doesn't confirm the order to the affiliate network it came from. (I realise Aff. Window & Quidco never see one's account details)
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Dionne M
(@DionneM1) reported
@Plusnet I googled to fix in the end. Thanks for following up. But why have there been so many issues lately?
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Andy
(@Apwhite1402) reported
@triscoe @Rugbylad37 @Plusnet Good luck, you will need it. PlusNet weren't able to supply me with Internet for 9 months but still charged me the entire period. I vowed then to never ever return.