Plusnet outages and service status in Newton-le-Willows, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newton-le-Willows, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newton-le-Willows, England
The most recent Plusnet outage reports came from the following cities: Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Wi-fi | 10 days ago |
|
Sale
|
3 months ago | |
|
Runcorn
|
Internet | 4 months ago |
|
Widnes
|
Wi-fi | 5 months ago |
Community Discussion
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Plusnet Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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cavakaggy (@Cavakaggy) reported from Walkden, England@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Thegourmetgays™ (@thegourmetgays) reported from Urmston, England@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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katie (@katiemaeox) reported from Westhoughton, England@Plusnet internet has been off since yesterday please help?
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lynn warburton (@lynnwarbo) reported from St Helens, England@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, EnglandIt has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Duane James (@ukpayrollserv) reported from Frodsham, EnglandOver the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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Trevor Williams (@trevos01) reported from Sale, England@plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.
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Jayne Barnes (@JayneyBarnes) reported from Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Chris. Bracken (@ChrisBr41449425) reported from Warrington, England@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Marc Faulkner (@mrcflknr) reported from St Helens, England@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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lynn warburton (@lynnwarbo) reported from St Helens, England@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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Sally O’Shea (@sweetiesal) reported from Sale, England@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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WIG1932 (@WIG1932) reported from Up Holland, England@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Paul (@Paul_crannee) reported from Hindley, England@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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lynn warburton (@lynnwarbo) reported from St Helens, England@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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lynn warburton (@lynnwarbo) reported from St Helens, England@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Lucy Willis (@LucyLoopy86) reported from Standish, England@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AlanJSlater (@AlanJSlater) reported@Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater
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Michael Corbett (@kobb) reported@Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.
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David Byrne (@David__Byrne1) reportedHey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍
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Alyssa Jade C (@AlyssaJade7274) reported@WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now
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Alecia 🦄 (@leeshthomasxo) reported@Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?
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@Gaylesian (@gaylesian) reported@JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Frog Princess 🐸 (@TheDivineFrog) reported@SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞