Plusnet outages and service status in Newton-le-Willows, England

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newton-le-Willows, England

The most recent Plusnet outage reports came from the following cities: Bolton, Widnes, St Helens, and Warrington.

City	Problem Type	Report Time
Bolton	E-mail	7 hours ago
Widnes	Internet	6 days ago
St Helens	Phone	8 days ago
Warrington	Internet	20 days ago
Bolton	Internet	1 month ago
Widnes	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

• 
  katie (@katiemaeox) reported 2 minutes ago from Westhoughton, England

  @Plusnet internet has been off since yesterday please help?

• 
  Thegourmetgays™ (@thegourmetgays) reported 4 minutes ago from Urmston, England

  @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

• 
  WIG1932 (@WIG1932) reported 5 minutes ago from Up Holland, England

  Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

• 
  lynn warburton (@lynnwarbo) reported 6 minutes ago from St Helens, England

  @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

• 
  Kevin Duffy (@kevinefcduffy) reported 13 minutes ago from Up Holland, England

  @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

• 
  lynn warburton (@lynnwarbo) reported 17 minutes ago from St Helens, England

  @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

• 
  Joniredchops (@joniredchops) reported 17 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  Chris. Bracken (@ChrisBr41449425) reported 18 minutes ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  lynn warburton (@lynnwarbo) reported 27 minutes ago from St Helens, England

  @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

• 
  Jayne Barnes (@JayneyBarnes) reported 28 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  lynn warburton (@lynnwarbo) reported 33 minutes ago from St Helens, England

  @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

• 
  Trevor Williams (@trevos01) reported 33 minutes ago from Sale, England

  @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

• 
  Sups Like a Sumerian. (@jamesksowerby) reported 34 minutes ago from Bolton, England

  It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

• 
  rich cutts (@Cuttsrich) reported 35 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

• 
  Kevin Duffy (@kevinefcduffy) reported 37 minutes ago from Up Holland, England

  @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

• 
  Sally O’Shea (@sweetiesal) reported 39 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  WIG1932 (@WIG1932) reported 43 minutes ago from Up Holland, England

  @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

• 
  Lucy Willis (@LucyLoopy86) reported 48 minutes ago from Standish, England

  @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

• 
  Richard Marsden (@Delicaboy) reported 54 minutes ago from Partington, England

  @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

• 
  Cath McGovern (@cathmcgovern1) reported 58 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz (@Liz14752830) reported 7 minutes ago

  @TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?

• 
  JaYmZ.exe (@JaYmZltd) reported 11 minutes ago

  Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

• 
  Jake (@jakehumphrys) reported 12 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  RSG (@Tigercatgirl) reported 20 minutes ago

  @Plusnet broadband just stopped with flashing orange B sign on router. How do I report and any known issues in South London please?

• 
  Rockposer Dot Com (@rockposer) reported 23 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  SHRIMP - Hastings (@1066shrimprail) reported 24 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  Tee (@TGunson) reported 24 minutes ago

  @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends

• 
  GM Mark Howitt (@MarkHowitt) reported 26 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  exe | @terminate (@terminate) reported 27 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  xxx ROSE xxx (@TanteRos) reported 29 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.