Plusnet Outage Report in Newton-le-Willows, St. Helens, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Runcorn, Bury, Widnes and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Bury |
Internet | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Trevor Williams
(@trevos01) reported
from
Sale, England
@plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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BrattyJennyDragon
(@JennyBratty) reported
@Plusnet That is fine, except I cannot log in, even after changing my password in case that was the issue.
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Disgusted Of T.W.
(@DougPiranah) reported
@Plusnet @WeAreOpenreach WTF is going on in Paddock Wood. Frequent, prolonged broadband outages. Lots of comms contractors around lately. Are they the cause or the solution?
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Vince 🇬🇧
(@Virtual_Vince) reported
@Plusnet Is there currently any mobile outages in the Southwest? I can’t call anyone, no one can call me, and I can’t get text messages either. Just nipped out and all the messages I was waiting for came through. Got home and it’s not working again!
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Gav
(@Gav68148399) reported
@braintumourlady @Plusnet There's a mobile number you can text "help" to with your home number too and they check your line, I'll get it now
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Bert Overduin
(@bertoverduin) reported
@plusnet My connection has recently become very slow and is also dropping frequently …. 🙁 Can you please help? -Bert
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Sue 🌻
(@sueelawrence) reported
@pendletwitch Sure everyone will have different views on this, but TalkTalk are utterly dire! We use Plusnet who I know some people have problems with but, up to now, they haven't been too bad.....I don't think any of them are great.
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Matt
(@MattHurren1) reported
Horrific service by @Plusnet !! Cancelled my account against my wishes, didn’t tell me I needed to pay moving fee on the phone, charged me £150 closing fee, said they’d listen back to call and call me back - now getting debt collection emails?! Shocking! Call me please.
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Gwen Watson
(@WatsonGwen) reported
Thank you Anoush @Plusnet for your tenacity in getting my problem sorted out. Without your input I would have used the cooling off period clause to cancel the contract
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Kev
(@Kjvincent1979) reported
@AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before
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Scotty 💙
(@mgscott) reported
@Plusnet hi, broadband keeps dropping in NW2 london area. Local problem??