Plusnet Outage Report in Newton-le-Willows, St. Helens, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Sale, Runcorn, Bury, Widnes and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Sale |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lewie Kong (He/Him)
(@LewieKong) reported
@Plusnet The only reason I raised it is because your service has been impeccable since I joined back in January so it seemed a bit odd, but usual service seems to have resumed. Thanks for getting back to me though.
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Andy Blackwell
(@apblackwell) reported
@RetroKnight75 @TalkTalk ‘The industrial action will not only cause issues for BTcustomers, as Openreach manages the Installs & repairs for Talktalk, Sky, Plusnet, Vodafone and EE’.
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Mark Murray
(@Murrman2020) reported
@TOrynski Switched from Sky to Plusnet, to Shell over last 5 years. Major hassles cancelling Sky and Plusnet. Looks like it's going to be the same when I cancel Shell. Might not bother, will be moving back to Ireland so I don't care if they try to collect money from closed UK bank account.
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ً ً
(@damianraqs) reported
I wanted to give smoke to plusnet support but when I called the woman sounded kinda leng and she credited me £30 and now idk how to feel
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Mirko Tini
(@MirkoTi) reported
Hello @Plusnet team. I need to request the PAC nr. At the moment I am abroad and it says I can’t request it via text when in roaming. Also for some reasons I am not allowed from abroad to call your customer service phone number. Can you please help?
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Buzz
(@mark_burrows78) reported
@Plusnet broadband down CW5 area
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Stu
(@dr_smithy) reported
@Plusnet Hello Plusnet. Could one of your customer service people please take a look at the tweets and Dms I've sent you, I'd like my mobile service back
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Mason
(@MasonZX10) reported
@Plusnet how am I supposed to cancel my order with you when no one answers calls after 20 min and your live chat is a virtual assistant?
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Joe M
(@afroking_jonty) reported
@Plusnet how long do I have to wait for my broadband connection to be active? Since 23rd August and nothing has been done not even a router sent out. I want to cancel can’t wait any longer
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Terri Turton
(@TurtonTerri) reported
@Plusnet every night between 8pm and 10pm our broadband decides to stop working. We have done all the things you recommend and have not been able to rectify the issue-please advise what next?!