Plusnet Outage Report in Newton-le-Willows, St. Helens, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Atherton and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Total Blackout | |
| Atherton |
Internet | |
| Liverpool |
Wi-fi | |
| Leigh |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Richard Marsden
(@Delicaboy) reported
from
Partington, England
@360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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claire phillips
(@clairemorris92) reported
@Plusnet how long does a customer have to wait for a response from you? Really NOT HAPPY
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Owen 🎗
(@o_burbidge) reported
@MarkGaze Yes! My work phone is O2 and it’s amazing signal. No issues, has visual voicemail and call forwarding (plusnet had neither), also get O2 rewards and other benefits. Plus had more Data (currently I’m tethering a lot due to the house)
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Ria
(@8bitteacher) reported
Absolutely appalling service from @plusnet. Five weeks notice of a house move, engineer didn’t turn up when they were supposed to on our moving day, and now it will be over a week before they can get us set up. Apparently this is ok to them.
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Theo ⎊
(@danger0usdays) reported
@iIuvrobertsmith @Plusnet Wtf 24 days?? 😭
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Plusnet
(@Plusnet) reported
@kimptoc Hi there Chris, Sorry I'm a tad late replying to this. Our phone lines are open 8am till 8pm every day. Is it anything I can help with? -Em -Plusnet Sheffield
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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David Stone
(@stonedg44) reported
@Plusnet I eventually received a response at 2005 indicating the "bot" didn't understand my last comment (asking if anyone was still there?) and to reply back with ?ADVISOR. This I did only to be advised at 2009 that the service closed at 1930. What a farce.
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Owen 🎗
(@o_burbidge) reported
Fed up of lousy signal across Newcastle with @Plusnet and so instead have applied for a new sim and gone to the dark side with @O2.
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Screwfix
(@Screwfix) reported
@AnnPawley Hi, We have been made aware that some people are experiencing issues with our website if they are with Plusnet. We have made our IT Team aware, so this is being looked into. Cath
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Theo ⎊
(@danger0usdays) reported
@iIuvrobertsmith @Plusnet Heck! That's crap! 😫 Time to complain to the ombudsman? 👀