Plusnet Outage Report in Newton-le-Willows, St. Helens, England

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (9%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Newton-le-Willows, England

The most recent Plusnet outage reports came from the following cities: Sale.

City	Problem Type	Report Time
Sale	E-mail	2 months ago
Runcorn	Internet	3 months ago
Widnes	Wi-fi	3 months ago
Bolton	Wi-fi	3 months ago
Atherton	Internet	5 months ago
Leigh	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

• 
  WIG1932 (@WIG1932) reported 2 minutes ago from Up Holland, England

  Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

• 
  Kevin Duffy (@kevinefcduffy) reported 3 minutes ago from Up Holland, England

  @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

• 
  Cath McGovern (@cathmcgovern1) reported 7 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Chris. Bracken (@ChrisBr41449425) reported 11 minutes ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  Marc Faulkner (@mrcflknr) reported 22 minutes ago from St Helens, England

  @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

• 
  katie (@katiemaeox) reported 24 minutes ago from Westhoughton, England

  @Plusnet internet has been off since yesterday please help?

• 
  Paul (@Paul_crannee) reported 33 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  Duane James (@ukpayrollserv) reported 33 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  Jackie (@CroftJackie) reported 36 minutes ago from Up Holland, England

  @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

• 
  rich cutts (@Cuttsrich) reported 39 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

• 
  Kevin Duffy (@kevinefcduffy) reported 39 minutes ago from Up Holland, England

  @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

• 
  Stone Tyres (@StoneTyres) reported 41 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  cavakaggy (@Cavakaggy) reported 43 minutes ago from Walkden, England

  @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

• 
  Sally O’Shea (@sweetiesal) reported 43 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  Joniredchops (@joniredchops) reported 43 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  Lucy Willis (@LucyLoopy86) reported 47 minutes ago from Standish, England

  @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

• 
  Sally O’Shea (@sweetiesal) reported 53 minutes ago from Sale, England

  @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

• 
  Sups Like a Sumerian. (@jamesksowerby) reported 54 minutes ago from Bolton, England

  It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

• 
  Jayne Barnes (@JayneyBarnes) reported 55 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  WIG1932 (@WIG1932) reported 58 minutes ago from Up Holland, England

  @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rita #NFT Lazaro (@RitaLazaroArt) reported 3 minutes ago

  Hi @Plusnet is there a problem in the BA2 area? No internet here for several hours now.

• 
  DrSuzanneConboy-Hill (@strayficshion) reported 5 minutes ago

  @Plusnet Not when you need to contact them via text or reply to a text concerning an ongoing incident. Why is it not in your network when organisations such as @UKPowerNetworks use short form to contact users in the event of an emergency?

• 
  debbie mace (@debbie2478) reported 7 minutes ago

  @Plusnet well Thankyou great not customer service , moved house today put order in 2 weeks ago waiting on connection. Rang up to be told oh no one put it through , it will be 2 weeks before connection. So had move to new town no internet which means no tv. Thanks for nothing !

• 
  Champagne Sports Bra (@_TorJohansson_) reported 9 minutes ago

  Hi @plusnethelp @Plusnet I renewed my contact - all exactly as before. I was sent a new hub. I’m trying to connect but everytime I’ve put in my password it goes to the hub manager. It say its connected, the light is blue but still not going further than the manager. Please help!

• 
  Gemz (@AHScrackers) reported 12 minutes ago

  @Plusnet Our WiFi signal keeps dropping out, if more than 1 device being used. I've spent more on mobile data, than it have using WiFi, that we're spending £49pm on.

• 
  Craig Rumble (@lvs2run_) reported 12 minutes ago

  @RunningCarl Worth a chat with BT retentions to see if they’ll do you a deal but the closest they could get was £40 when PlusNet was £27.99 so I said my farewells. You lose the WiFi anywhere stuff and the cloud storage BT offer but I never used either so it was an easy choice.

• 
  mary jo neeson (@NeesonJo) reported 13 minutes ago

  @UswitchUK Buffering. Dropping signal. They never respond. With plusnet now, not good service will go back to talk talk after this contract is finished

• 
  Bella Ferrary $5 OF (@BellaFerrary) reported 13 minutes ago

  **** my broadband... plusnet wanted to charge me over £50 for Internet access. So guess I'm gonna be using my phone's bandwidth which sucks...but much cheapness 🥲

• 
  Donna Pasquill 🏳️‍⚧️ (@Pasquills) reported 14 minutes ago

  I am sick of this now, I am paying for full fibre and getting no fibre. Sort this out @Plusnet I want compensation as I can not use my internet to stream any tv. Should never have renewed the contract last month. It has been useless. I have sent DM like asked.

• 
  🌠✩Lady✩Jemm✩🌠 (@FlossyJem) reported 20 minutes ago

  @TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...