Plusnet

Plusnet Outage Report in Newton-le-Willows, St. Helens, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newton-le-Willows, St. Helens, England 03/06/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Sale, Runcorn, Bury and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSale E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wilkinson_rich Richard Wilkinson (@wilkinson_rich) reported

    @Plusnet Hi Adam, the open reach engineer couldn't fix the problem today after 2 hours of trying. It is apparently a problem of terminating the old line from previous residents and needs Plusnet to fix. He recommended a stop start order. Is that something you can help with?

  • Plusnet Plusnet (@Plusnet) reported

    @wilkinson_rich I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet here we go again! internet cutting out & so slow, & you have a nerve to increase this month's payments & onwards because of inflation and CPI. You're a disgusting company & i can't wait to get rid of you!

  • dico34 chris dico dixon (@dico34) reported from Market Deeping, England

    Well that was fun @Plusnet #plusnet jusr called your customer services with a billing enquiry and got someone that didn't sound like they knew what they where doing then went silent for 20 mins apart from some heavy breathing 😡

  • LnO_Rebel Chris Cooper (@LnO_Rebel) reported

    Come on @Plusnet why doesn't the business support phone number on your website connect you to the business support team?

  • DJade8888 DragonJade (@DJade8888) reported

    @Plusnet Hi. I was with three other friends, on various UK networks, and they had absolutely no problems with getting a 4G signal on roaming. Is the reason I only had 2G because Plusnet only has cheap contract agreements with German carriers?

  • janis_eden Janis Eden (@janis_eden) reported

    @Plusnet I have a HP 2540 printer which connected straightaway to my Sky broadband. I have been trying for 2 days to connect to my Plusnet router with no success. Is there an easy solution to this problem or should I switch back to Sky.

  • manceyy manceyy (@manceyy) reported

    For now the 3rd time @Plusnet have cancelled my internet installation only telling me on the day it was due to happen - the original instillation date was well over a month and a half ago - awful service do not use

  • laughingmaneki manekicat (@laughingmaneki) reported

    I have been with @TalkTalk for 15 days and I feel dehumanised and emasculated by their disregard for their customers. TT want to charge me £180 to leave despite the service being broken. Can @Plusnet help me move?

  • CairdMartin1 Martin Caird (@CairdMartin1) reported

    @Plusnet I can't contact by phone to review my account as I'm offshore, I had had to cancel your bank payment Direct Debit as there is no way of contact to renew my subscription, you are trying to take a payment I did not agree to as you sent an email telling me to cancel