Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 03/02/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrietFerrier1 Harriet Ferrier (@HarrietFerrier1) reported

    @Plusnet I am trying to upgrade my broadband but get the message " you cannot make any changes whilst there is a phone order in progress" I have no order can you help?

  • Quintans71 Paulo Pereira (@Quintans71) reported

    @Plusnet I want to cancel my broadband contract

  • SarahTu11006294 Sarah Turner (@SarahTu11006294) reported

    @Plusnet could someone please contact me regarding our patchy Internet, I'm about to give up and go elsewhere, you are impossible to contact and I'm not happy with the service at all. Stitch1980

  • contentismyjam Annette Clubley (@contentismyjam) reported

    @Plusnet how do you get award winning customer service from the most reliable broadband provider when you can't reach anyone on phone / email / dm and you have been sold a contract for a service you apparently cannot provide! #broadband

  • bathcat7 Clive Legg (@bathcat7) reported

    Had a lovely week away in a cottage in Somerset, worst thing about it is the totally crap @Plusnet wifi, constant buffering whilst trying to watch @btsportrugby dial-up would be better.

  • freelander1974 ⚔️Keith Dables ⚔️ (@freelander1974) reported

    @Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back

  • SarahTu11006294 Sarah Turner (@SarahTu11006294) reported

    @Plusnet I've sent you a message. I've had to put my device on 4g at my cost to be able to communicate back to you. Nothing is working properly. We can't even watch one programme on one TV with amazon prime. We are paying for a service we just aren't getting and I'm not happy.

  • Lilsushiroll22 Meg (@Lilsushiroll22) reported

    @Plusnet my sim card isn't working and the only way I can contact you is by call or text... please can you get in touch so I can resolve this issue

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • r73478011 Andrew Rayner (@r73478011) reported

    @DonaldPond6 @bt_uk @EE Try Plusnet it’s EE network owed buy BT