Plusnet outages and service status in Horwich, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Horwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Horwich, England
The most recent Plusnet outage reports came from the following cities: Blackburn, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Wi-fi | 4 days ago |
|
Blackburn
|
Wi-fi | 6 days ago |
|
Preston
|
Wi-fi | 7 days ago |
|
Blackburn
|
Internet | 20 days ago |
|
Blackburn
|
Internet | 26 days ago |
Community Discussion
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Plusnet Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Marc Faulkner (@mrcflknr) reported from St Helens, England@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England@Plusnet just wondering if services are down please PR6 7FH ?
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Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Alex 🐝 (@alexjb24) reported from Salford, England@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Lee Harrison (@harriLa77) reported from Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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groundhopper80 (@groundhopper80) reported from Bury, England@Plusnet hello help signal is on and off for the last hour.
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Em (@emmabirdy) reported from Blackburn, EnglandThank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Joniredchops (@joniredchops) reported from Wigan, England@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, EnglandIt has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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WIG1932 (@WIG1932) reported from Up Holland, England@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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cavakaggy (@Cavakaggy) reported from Walkden, England@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Paul (@Paul_crannee) reported from Hindley, England@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Lucy Willis (@LucyLoopy86) reported from Standish, England@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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katie (@katiemaeox) reported from Westhoughton, England@Plusnet internet has been off since yesterday please help?
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WIG1932 (@WIG1932) reported from Up Holland, EnglandLast day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Stone Tyres (@StoneTyres) reported from St Helens, EnglandPHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Kettle (@HannahKettle) reportedHey @Plusnet - I’ve had to spend about £60 on extra data this week because of internet problems with you. I also couldn’t work from home properly. Any chance of getting this money reimbursed? @plusnethelp
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lewis--b (@143lsb) reported@plusnethelp I've sent a message for some support. Haven't been able use my broadband for a month now, and feel I've been mis-sold from Plusnet for a package that doesn't work for my needs. And no online chat on the website for some reason so can't reach help online!
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Dracoris (@smitingtitan) reported@plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!
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r (@RyanHeywood18) reported@plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.
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Neil Payne (@Neilsy76Payne) reported@plusnethelp Hi Plusnet. My elderly mother is having nothing but problems trying to close her account with you after a year of shockingly bad service. She cannot chat to you online and cannot email you as these services are down. I would appreciate a call to try and sort this out
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Matthew Senior (@lampiemagic) reported@plusnethelp @Plusnet @WhichUK I'm copying which into this thread to show why plusnet don't deserve any customer service awards. They just don't reply to anything.
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Westie (@Westie62698089) reported@plusnethelp @Plusnet no one can speak on the phone, live chat not working, Internet is really bad and really frustrating 🤬🤬 I want to leave the contract since week 2
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Vincent (@pttvl) reported@Plusnet absolutely shocking service since we've moved house. Not one thing has gone right, and still have the gall to quote me a cancellation cost. You might have good customer service, but your actual service is god-awful, I would no longer recommend you to anyone
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Paul Mutton (@paulmutton) reportedSo I have 100% found a vulnerability in the current firmware of this router, but Plusnet support keeps refusing to arrange any contact with their security team (been trying since Weds last week!). Come on @Plusnet, this is kind of urgent and serious - would you rather I give up?
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Adapt (UK) Training Services (@AdaptUKTraining) reported@plusnethelp ..shocking service!! Placed call divert on over the phone Friday, all of a sudden @Plusnet decide to remove! Been on hold 10+minutes have business calls going unanswered now!!