Plusnet outages and service status in Horwich, England

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horwich, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Salford, Bolton, and Preston.

City	Problem Type	Report Time
Blackburn	Internet	23 hours ago
Blackburn	Internet	11 days ago
Salford	Internet	13 days ago
Blackburn	Internet	17 days ago
Blackburn	Internet	17 days ago
Bolton	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

• 
  Thegourmetgays™ (@thegourmetgays) reported 39 seconds ago from Urmston, England

  @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

• 
  lynn warburton (@lynnwarbo) reported 7 minutes ago from St Helens, England

  @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

• 
  Leah Whitehorse (@LeahWhitehorse) reported 10 minutes ago from Salford, England

  If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.

• 
  lynn warburton (@lynnwarbo) reported 12 minutes ago from St Helens, England

  @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

• 
  Michael Shackleton (@MShacks) reported 18 minutes ago from Accrington, England

  Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

• 
  lynn warburton (@lynnwarbo) reported 25 minutes ago from St Helens, England

  @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

• 
  Alex 🐝 (@alexjb24) reported 26 minutes ago from Salford, England

  @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

• 
  Kevin Duffy (@kevinefcduffy) reported 31 minutes ago from Up Holland, England

  @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

• 
  cavakaggy (@Cavakaggy) reported 34 minutes ago from Walkden, England

  @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

• 
  Joniredchops (@joniredchops) reported 36 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  Kevin Duffy (@kevinefcduffy) reported 36 minutes ago from Up Holland, England

  @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

• 
  Alex 🐝 (@alexjb24) reported 37 minutes ago from Salford, England

  @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

• 
  Jackie (@CroftJackie) reported 42 minutes ago from Up Holland, England

  @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

• 
  groundhopper80 (@groundhopper80) reported 46 minutes ago from Bury, England

  @Plusnet hello help signal is on and off for the last hour.

• 
  Stone Tyres (@StoneTyres) reported 49 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  WIG1932 (@WIG1932) reported 54 minutes ago from Up Holland, England

  Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

• 
  Em (@emmabirdy) reported 55 minutes ago from Blackburn, England

  Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

• 
  WIG1932 (@WIG1932) reported 56 minutes ago from Up Holland, England

  @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

• 
  lynn warburton (@lynnwarbo) reported 56 minutes ago from St Helens, England

  @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

• 
  rich cutts (@Cuttsrich) reported 57 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dave mitton (@davmitt) reported 6 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Paddys (@paddysmad) reported 6 minutes ago

  Sky BT Virgin Plusnet EE all down

• 
  MachLoopWales (@MachLoopWales) reported 7 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 13 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Jude Elms (@JudeElms) reported 17 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Alison Lees (@AlisonMLees) reported 18 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Jake (@jakehumphrys) reported 20 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Matt Valentine-Chase (@IAmMattVC) reported 21 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  REBECCA (@BECCABEAN) reported 22 minutes ago

  Confused, you will no longer be providing a service to me and offered me to terminate fee free and move to BT . Attempted to move to BT , who couldn't provide the service I needed so found elsewhere. You're now trying to charge me early termination fee?? Why? @Plusnet

• 
  Jaime Dodd (@JDSuker) reported 26 minutes ago

  Try @Plusnet treat their existing customers so much better!