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Plusnet Outage Report in Horwich, Borough of Bolton, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Horwich, England

The most recent Plusnet outage reports came from the following cities: Preston, and Blackburn.

CityProblem TypeReport Time
Preston Wi-fi 2 days ago
Blackburn Internet 15 days ago
Blackburn Internet 20 days ago
Blackburn Internet 21 days ago
Blackburn Internet 28 days ago
Blackburn Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • sean_mvm
    MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • mrcflknr
    Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.

  • harriLa77
    Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • kevinefcduffy
    Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • jamesksowerby
    Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • katiemaeox
    katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • kevinefcduffy
    Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

  • groundhopper80
    groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • Natwatson78
    Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rezu_c
    Rezu Chowdhury 🇬🇧🇧🇩 (@Rezu_c) reported

    Anyone else ordered a aim from @Plusnet and not received yet but has already started the contract use? My phone has no signal as they have already swapped the number even though I have no sim, can't call, text or use the 4g internet? @plusnethelp

  • cub3211
    citizen (@cub3211) reported

    @OpenreachHelp I have contacted plusnet many times this week and they say it's an issue with yourselves. They have contacted you and are awaiting a reply.

  • Blowpobbs
    Blowpobbs (@Blowpobbs) reported

    @plusnethelp My Plusnet connection has been down for hours now. Are you working on it please? Home schooling and Zoom meetings are stressful already!

  • Richard16878535
    Richard M (@Richard16878535) reported

    @JeanSmith551952 @TalkTalk Real issue here is one of competition. There isn't any. We have 3 players at present delivering broadband by landline Sky, BT(Plusnet) and TalkTalk. All are awful and we have a regulator that has not ensured that entry into this market is possible for smaller players.

  • lXlKenzolXl
    Mimbo (@lXlKenzolXl) reported

    @Plusnet @SkintDad Is there problems within rushden ?

  • DemonTomatoDave
    Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • bgisborne
    Ben Gisborne (@bgisborne) reported

    @JohnLewisRetail @Plusnet my Granny took out new broadband 6 weeks ago and order wasn’t placed for some unknown reason. Meant to go live yesterday but no luck. Now told only option is £50 for an engineer to come out. Terrible customer service and not ideal for a vulnerable 79 old

  • Deeva__89
    𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @Plusnet absolutely disgusted in the service, no urgency offered, no compensation offered and told we will have to pay for the engineer to come out Monday! Weve been without internet since Thursday morning, cant WFH and we are heavily reliant upon the internet in the lockdown! 😭

  • iamabaddog
    Mrs Dolph Lundgren (@iamabaddog) reported

    @B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything

  • AnnaHatton8
    Anna Hatton (@AnnaHatton8) reported

    @Plusnet The internet has been down in M14 for over 24hours plus....any ideas? Everyone in the house has study deadlines and haven't been able to work. I've had to pay for BT open Wifi to send this message...its impossible to find a contact on your website.