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Plusnet Outage Report in Horwich, Borough of Bolton, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Horwich, England

The most recent Plusnet outage reports came from the following cities: Blackburn, and Preston.

CityProblem TypeReport Time
Blackburn Wi-fi 1 day ago
Preston Wi-fi 3 days ago
Blackburn Internet 16 days ago
Blackburn Internet 22 days ago
Blackburn Internet 23 days ago
Blackburn Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • katietim
    katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • MShacks
    Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • CroftJackie
    Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • bluenige
    nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • Natwatson78
    Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • joniredchops
    Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • harriLa77
    Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • jamesksowerby
    Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • LucyLoopy86
    Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesStevej87
    @jonesstevej87 (@JonesStevej87) reported

    @Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.

  • DeniseFitzsimo7
    Denise Fitzsimons (@DeniseFitzsimo7) reported

    @Plusnet @AerosolSHIELD Think Plusnet should concentrate on fixing their terrible customer services and my vulnerable Aunt’s email address which they cut off since 20 August. My Aunt ha been told lies since then to say they will fix it so she gets off the phone. No manager will come to phone to help.

  • FrankieDaLegend
    Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome You don't get it, Ajay The service I am using is provided by Plusnet. My contract with P.O. Broadband has expired. I am not using your service.

  • EconNewsH
    Rob O'Neill (@EconNewsH) reported

    @Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.

  • HotstonNicola
    Nicola Hotston (@HotstonNicola) reported

    @Plusnet I have just had a email saying my payment will be taken on 20th Sept. It's £32.88 I would never have taken broadband out for this amount every month. Can you please look into this

  • Natjon11
    Natjon (@Natjon11) reported

    @NKrankie As a coule of other people have already said, plusnet is good, I've been a customer for nearly 3 years now, after awful customer service with bt, plusnet customer services are so good

  • Michael11988618
    Michael Weatherby (@Michael11988618) reported

    @Plusnet I want to cancely contract, after losing my SIM. The only way to cancel is by calling, but I have no phone. Can I cancel via email?

  • SellersLittle
    Little Larry Sellers (@SellersLittle) reported

    @NKrankie I've found Plusnet good. Half the price of BT but responsive to problems. Still owned by BT and openreach manage the line, but a good compromise I think.

  • C_G_Meadows
    Chris meadows (@C_G_Meadows) reported

    @Plusnet why is my internet terrible since switching to you? Moved from a rock solid talktalk and had constant dropouts since. I thought talktalk were supposed to be terrible and plusnet decent? I’m seeing the opposite. Constant disconnections, weak WiFi and the router is ancient

  • adsaffer
    Aaron Saffer (@adsaffer) reported

    @Plusnet We have no mobile signal in M22 area, according to EE status the issue has been resolved but still not working? Second Tweet!