Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 03/15/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomManchester E-mail
United KingdomManchester Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kilohkamikazi The GK Bros (@kilohkamikazi) reported

    @Plusnet again, your Internet is crap! #neverworks #payingforaserviceyouarenotproviding

  • MarkAWigmore Mark Wigmore (@MarkAWigmore) reported

    @AskVirginMoney Now I need to receive a text message, which you seem to be under the delusion that that is secure. But thanks to @Plusnet and @EE I have no signal.

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom you say that “mobile users on any network” can forward messages to 7726 but not if, like me, they are with @Plusnet, a bit misleading.

  • skate162 Sarah B (@skate162) reported

    @Plusnet broadband connection down since Thurs morning, keep being assured it will be sorted “tomorrow” but nobody can tell me what the problem is. At what point does this get escalated and when will we be refunded for several days’ lack of service?

  • MiadHossain8 Miad Hossain (@MiadHossain8) reported

    @Plusnet absolutely **** internet provider. stay away from this company

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @ThreeWordsWork @Peston @Meish52 Ofcom the same. Plusnet are signed to the voluntary service agreement which will never ever pay. Let me know if you know otherwise. Left us without usable internet for weeks and loads of missed appointments. Scammers all of them.

  • DTJackson David T Jackson #European #ProgressiveAllianceNow (@DTJackson) reported

    Has my @Twitter account been suspended...? Or is it just that @PlusNet service has deteriorated even further...?

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently

  • Screwfix Screwfix (@Screwfix) reported

    @duncan_uk We currently have a ongoing issue with Plusnet users, this is on side and we are awaiting for them to fix the issue. We are currently advising customers to use mobile data. I apologise for any inconveniences this may have caused for you. Thanks, Jazz

  • james170969 James - #VOTEYES #OCTOBER19TH2023 #BETTERTOGETOUT (@james170969) reported

    @savanQadir @TalkTalkGroup @TalkTalk I'm currently with Plusnet which is owned by BT. I'm paying for 36 mbps but I'm lucky to get 9 sometimes it's less than 1 but the speed goes up & down like a yoyo. I also get disconnected frequently but only for a few seconds. I wonder if it would help if I bought another router