Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 12/05/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Preston, Atherton, Leigh and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • smitingtitan Dracoris (@smitingtitan) reported

    @plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @audra_painter @Plusnet Don't go with them, broadband appaling, no customer service and no refund for lost service. Pull out while you can, they are crap.

  • HorrorBiscuits Lyndsay (@HorrorBiscuits) reported

    @plusnethelp Hi Plusnet, my contract came to an end yesterday, but I rang the your customer services on 21st January to say I didn’t wish to renew my contract with you. I was told there were no charges to pay, but I’m now getting emails saying I owe you money. Can you help?

  • rngfrosty Frostyツ (@rngfrosty) reported

    @dwolvfx @Plusnet I’m on plusnet and it’s not that bad

  • TNYKN Turny (@TNYKN) reported

    @plusnethelp @Plusnet still no response regarding poor connectivity??

  • ChrisnBye Chris Bye (@ChrisnBye) reported

    @Plusnet Since being with you - In Merseyside - We have had service LESS than 50 per cent of the time. And this is for simple email. Which we need to work. Great to have swift CS but pointless if the internet fails to work after.

  • paulmutton Paul Mutton (@paulmutton) reported

    So I have 100% found a vulnerability in the current firmware of this router, but Plusnet support keeps refusing to arrange any contact with their security team (been trying since Weds last week!). Come on @Plusnet, this is kind of urgent and serious - would you rather I give up?

  • aril3y Adam Riley (@aril3y) reported

    @plusnethelp my activation date with plusnet was supposed to be 29.01.21 but I am still waiting for activation and its now 31.01.21, customer services only seem to want to help if they think your wanting to sign up, your helpline shows 7 days yet its closed sundays, poor service

  • ICarruthers Ian Carruthers (@ICarruthers) reported

    @Plusnet unable to cancel my contract on the my account website and no contact information. Typical shoddy service!

  • Neilsy76Payne Neil Payne (@Neilsy76Payne) reported

    @plusnethelp Hi Plusnet. My elderly mother is having nothing but problems trying to close her account with you after a year of shockingly bad service. She cannot chat to you online and cannot email you as these services are down. I would appreciate a call to try and sort this out