Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 12/22/2025 04:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Darwen, Preston, Atherton and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomDarwen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverJSmith Oliver Smith (@OliverJSmith) reported

    We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?

  • redfellterrier Tony King (@redfellterrier) reported

    @Plusnet It is resolved but a 4-day response time is pretty poor and entirely in keeping with my experience of trying to contact Plusnet.

  • Steveuk2030 geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 #NUFC (@Steveuk2030) reported

    @Only1JG18 I've been with plusnet a few year without any problems

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet never have I come across a more incompetent company than this lot, completely useless, messed up my bill, lied to me continually about installation of upgrade and impossible to contact…. anyone recommend a good broadband provider?

  • Plusnet Plusnet (@Plusnet) reported

    @rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield

  • ShelleyEdryn Shelley Williams (@ShelleyEdryn) reported

    @Plusnet Appreciate this is a let down from @OpenreachHelp not PN but as I have to liaise through yourselves to ensure pressure is put on them to solve the issue and not to just not turn up on the day causing our previous internet contract to terminate and costing all involved time and £!

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @WeAreOpenreach My service provider ‘ PlusNet ‘ has contacted OPENREACH on several times about a new port being installed in the cabinet, after breaking YOUR PROMISE to get it done by 2nd November which wasn’t done OPENREACH have told PlusNet that you don’t have any plans to fix it

  • modtl11 Steven Tattum 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@modtl11) reported

    @Plusnet my nanna's internet went off last week. We phoned Saturday afternoon and your agent was amazing & did a lot to help. He sent out a new router which has resolved the problem & even kept in touch with me personally to tell me he'd sent the router. Amazing customer service.

  • OtterlyTiffin Tiffin, Mother of Kobolds | OtterlyTiffin (@OtterlyTiffin) reported

    @Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.

  • Plusnet Plusnet (@Plusnet) reported

    @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield