Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 11/20/2025 05:25

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Atherton, Preston, Leigh and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomManchester Total Blackout
United KingdomAtherton Internet
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • sean_mvm MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️‍🌈🏴🌹 (@sean_mvm) reported from Urmston, England

    @SkyHelpTeam It's done. I'm now a customer of @Plusnet

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteSKingston Pete K (@PeteSKingston) reported

    Changing ISP from @TalkTalk to @Plusnet (owing to generous cashback offer). Live date for new contract is 2moro. @TalkTalk why have you cut me off this morning? Absolutely no need, petty and very very inconvenient. I had been happy with you but I will never return now. 😡😡😡😡😡

  • zenbarn2 Tom George (@zenbarn2) reported

    @LouiseMeredith0 I have broadband & phone service from Plusnet for several yrs, must say very good for all that time..

  • RemingtonNorman Remington Norman (@RemingtonNorman) reported

    Plusnet - spent over an hour trying to sort out lamentable speeds - download 0.2Mbps, erratic. No resolution. Not recommended #plusnet

  • deejmakey D_J_MAKEY (@deejmakey) reported

    @Plusnet for some reason my PlayStation 4 has decided it doesn’t want to connect via lan line after working before. Works on wifi but the speed is too slow on wifi. Please advise

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet Hello. It appears there weren't any outrages just poor coverage 😔

  • Plusnet Plusnet (@Plusnet) reported

    @LondonBoyPuffy Hi there, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet you are having a shocker at EH 14 - what’s the problem? Broadband customer here

  • cameron93walker cameron walker (@cameron93walker) reported

    @Plusnet why had your signal been non existent regularly for the part 10 days in cb6 area

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet Any news on this problem as we're about to head into day 4!

  • modemfish modemfish (@modemfish) reported

    How busy is @plusnet support? Three hours since reporting bandwith capping issue and no one has got back to me?