Plusnet

Plusnet Outage Report in Horwich, Borough of Bolton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horwich, Borough of Bolton, England 01/23/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent Plusnet outage reports came from the following cities: Manchester, Blackburn, Bury, Bolton and Darwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomManchester Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Baino_63 Mark Bainbridge (@Baino_63) reported

    @Plusnet Shocking customer experience. My elderly in-laws have now been without phone or internet for a week as you’ve apparently messed up/duplicated their number. Still no idea when service will be restored. Anyone considering plusnet as a provider - JUST DON’T.

  • JMbangor John M (@JMbangor) reported

    @MarcAllera Definitely a lot to do. @Plusnet help on Twitter refusing to assist me in identifying why my address is not showing for the FTTC product when I am looking to switch from BT FTTC to Plusnet.

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @EE really fed up with phone/internet service provided by Plusnet in our new house and also our previous one. Someone local recommended you but I gather you're also part of BT. Would you be any better?

  • JohnAle24870544 John Alexander (@JohnAle24870544) reported

    Is plusnet cheating their customer through not actually having a true test capability at tjhe service desk and therefore the figure, which is constant whenever I contact, of 76.9 is fiction. By the way my broadband is currently off but your test say that it is fine. Cheating?

  • Divideandattack TheWatcher (@Divideandattack) reported

    @guardian Phone them, it might be a question of a payment mix up I have PLUSNET with no problems after switching from another provider

  • SimonBa67056184 Simon Bates (@SimonBa67056184) reported

    @Plusnet Any issues ? No internet here in CF31

  • WhiteWolfTradin Tops 'n' Tails (@WhiteWolfTradin) reported

    @Plusnet I am without service for at least the next 5 working days due to errors made by Plusnet and BT. I am disabled and rely on my WiFi to work voice activated gadgets in the house like lighting. Can't understand why it takes so long to sort the mess out.

  • Plusnet Plusnet (@Plusnet) reported

    @IanLPhotography Hi there Ian, sorry to hear about this. I can't see any issues on a line test, are you only experiencing this issue on wireless devices, or those that are connected with an ethernet cable also? - Jess, Plusnet Leeds 🌻

  • Plusnet Plusnet (@Plusnet) reported

    @Xallkz I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢