Plusnet outages and service status in Horwich, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Horwich, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (86%)
- Total Blackout (14%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Horwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horwich, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Salford, Bolton, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 9 days ago |
|
Salford
|
Internet | 11 days ago |
|
Blackburn
|
Internet | 14 days ago |
|
Blackburn
|
Internet | 15 days ago |
|
Bolton
|
Internet | 17 days ago |
|
Preston
|
Internet | 19 days ago |
Community Discussion
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Plusnet Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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lynn warburton (@lynnwarbo) reported from St Helens, England@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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Jackie (@CroftJackie) reported from Up Holland, England@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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Lee Harrison (@harriLa77) reported from Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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rich cutts (@Cuttsrich) reported from Tyldesley, England@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Paul (@Paul_crannee) reported from Hindley, England@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, England@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, EnglandIf you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
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katie (@katiemaeox) reported from Westhoughton, England@Plusnet internet has been off since yesterday please help?
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Joniredchops (@joniredchops) reported from Wigan, England@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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WIG1932 (@WIG1932) reported from Up Holland, EnglandLast day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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nigel harrison (@bluenige) reported from Longton, EnglandMy broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, EnglandIt has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Thegourmetgays™ (@thegourmetgays) reported from Urmston, England@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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lynn warburton (@lynnwarbo) reported from St Helens, England@plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!
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Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Em (@emmabirdy) reported from Blackburn, EnglandThank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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cavakaggy (@Cavakaggy) reported from Walkden, England@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England@Plusnet just wondering if services are down please PR6 7FH ?
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Marc Faulkner (@mrcflknr) reported from St Helens, England@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Dodd (@JDSuker) reportedTry @Plusnet treat their existing customers so much better!
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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David McGinlay (@Quigmeister) reported@Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service
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Dog off the leash. (@paulturner2012) reportedPlusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.
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Winthrop Street (@WinthropStreet) reportedI know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom
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ImDEADasHell (@LeoIncorp) reported@Plusnet Hello! I recently bought a phone off eBay and it said it was locked to your provider! It says it’s still locked but has no name of what provider. Is there a way you can contact me and help me unlock it? Thanks!
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@Gaylesian (@gaylesian) reported@JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.