Plusnet

Plusnet Outage Report in Dipton, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 09/18/2025 14:55

September 18: Problems at Plusnet

Plusnet is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robjohnsinfo Rob Johns - 📷 🎥 (@robjohnsinfo) reported

    @Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?

  • RedArmyPaul99 Paul Barrett (@RedArmyPaul99) reported

    @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?

  • C8Bof Carol Bain (@C8Bof) reported

    @Plusnet why will you not give support to an elderly and vulnerable customer who has been trying to get support from you? You are closing her email a/c against her wishes. Very poor service.

  • whosthemummy2 Caroline 🔥 #BlackLivesMatter #EndFascismNow (@whosthemummy2) reported

    @Plusnet Trying to connect my phone, and my daughters phone was also having issues and her computer was not connecting well either. It’s the wireless password key

  • PtrSsb Ptr (@PtrSsb) reported

    Plusnet going down again , second time in the past few months now , new monthly tradition :)

  • neilfisk Neil Cameron (@neilfisk) reported

    @Plusnet Hey, is there issues with broadband? Can't connect

  • MotorwayBuddy Motorwaybuddy (@MotorwayBuddy) reported

    @mouthwaite @EE Move to @Plusnet #mobile. Same masts, brilliant customer service and cheaper! You’ll never be REALLY wealthy if you waste it!!

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Think I might cancel my switch to @Plusnet not as helpful as they claim to be I am afraid

  • GalacticalW0lf Galactic (@GalacticalW0lf) reported

    @Plusnet go **** yourselves, I can’t even use 1 DEVICE while on your network.

  • ZEAmmor Zohra (@ZEAmmor) reported

    @joelycett @CrapBroadband @Plusnet ? Because mine is **** too. Homeschooled three kids during the pandemic on the snail paced connection they decide to bestow upon us. Apparently it’s great though so 👍🏼 Happy Crap Broadband Day Plusnet!