Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 03/13/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samantha_annh Samantha (@samantha_annh) reported

    @Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?

  • hnybee88 Melissa (@hnybee88) reported

    @Plusnet I recently upgraded my broadband service and now don’t have any connection. Please help.

  • leanoref leanore ferrans (@leanoref) reported

    @Plusnet please help I'm abroad and can't get on line. My flight home has been cancelled and I really need Internet..please help

  • GrumpyHatLady zombiehatlady (@GrumpyHatLady) reported

    @MrFibbers @Plusnet Ground & Road crew said it was an issue long before the crowds came. It still didn’t work. Crowds may make service slow but it wouldn’t mean there was only one or no signal bars showing.

  • iamduncan Duncan Mellor (@iamduncan) reported

    @Plusnet thanks your terrible internet is actually costing me money now as I have to pay to work on mobile data or drive 50 miles to work

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet My wife is the account holder for her 89 year old dad,his router is about 8 years old and not working properly,and he is mostly housebound, how does she go about getting him an up-to-date router please. Thanks.

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet more broadband issues..!! text service is good and quick to find a fault but i can't get an engineer till monday..!!! going to make work difficult #Slow

  • webbybloke Neil Webb (@webbybloke) reported

    @Plusnet Hello. I DM'd back, but not heard anything. The signal here in CH47 is most definitely degraded from a week or so ago. Mobile data performance in the town is also poor. You need to sort this or I will have to use an alternative network.

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet i need you to switch my internet back on asap, it's been off since 8 this morning! i've sent you a message, please reply back asap @Plusnet it's a discusting service with these providers, stay away from them!

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet My emails are not downloading, because the connection to plusnet is timing out. Is there a problem? And why can I not find out whether there are or are not service issues by looking at the home page of your website?