Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 01/18/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • datascience_fun David Buck (@datascience_fun) reported

    @OpenreachHelp I did during the first outage on Thursday a.m, but they couldn't see anything wrong. Then I discovered that locally people on NowTV, Sky, BT, Vodafone, PlusNet and TalkTalk were all complaining of a simultaneous outage - and Openreach is obviously the common denominator. W7 area

  • noah_nonsense Noah Nonsense (@noah_nonsense) reported

    @EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!

  • clair1975eye clair vinning (@clair1975eye) reported

    @Plusnet please help!!!been on hold for 20 mins...I have no dialling tone on my home&wifi is slow!!!

  • basilbrushoff 🦊 Basil Brush-Off 🦊 (@basilbrushoff) reported

    @Plusnet I'm really disappointed in this, too. I've been with them for almost a decade, I think. I used to RAVE to people about the quality of their support, years ago, and now it's apparently non-existent. Such a shame. @plusnethelp @Plusnet

  • munchiewitch1 Ann Baxter (@munchiewitch1) reported

    @Plusnet help please cant get on to account, to renew and pay bill.

  • meffewcs Matthew 🦧 (@meffewcs) reported

    feel like pure **** just want to watch some good old cs streams but most are set to 1080p60fps and plusnet cant handle that without buffering 10 times within 5 seconds

  • BettyPlayfoot Betty Playfoot (@BettyPlayfoot) reported

    @Plusnet Loyal customer here -Please please #DontFundGBNews

  • samdonnachie Sam Donnachie (@samdonnachie) reported

    Fix your broadband @Plusnet

  • John_E19 💙 (@John_E19) reported

    @georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.

  • entwisi ian entwistle (@entwisi) reported

    @virginmedia Super hub 3 is the WORST router in terms of coverage I have ever had. EE/Sky/plusnet/ all 100x better than the garbage you provide. Is the hub 4 better? Is so give me one or I shall be reverting to fibre asap. Slower onward connection is less hassle than crap internal network