Plusnet Outage Report in Dipton, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dipton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Dipton, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Wallsend and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Crook |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dipton, England
Latest outage, problems and issue reports in Dipton and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bromhall
(@BurtieBrom) reported
Thank you Plusnet customer service! Showing how it should be done. Straight to an adviser no on hold. Professional, knowledgeable and polite and even called me back when we got cut off. It’s not hard to get it right but so many have no idea. @Plusnet #CustomerService
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Lisa Jonas
(@CrippleGirl) reported
.@Plusnet how do I get help from a human if the problem I have is that I can't make calls? I can't call 500 as I can't make calls and the chat bot on the website keeps sending to the help page which tells me to call 500. How do I get my problem resolved?
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Pete Nolan
(@nojo1973) reported
@Plusnet WHY are you not answering me ???? BAD customer service @MartinSLewis
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Jac2017
(@Jacdee2017) reported
@Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.
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Ross Wintle (aka @ross@fosstodon.org)
(@magicroundabout) reported
@TomButcher13 Moved to Plusnet. Wanted to be on EE’s network as I get coverage in the right places. And they’re cheap and actually seem pretty good! Time will tell.
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Lee Slator
(@leeslator) reported
@MatthewJRudd @KCOMcare Similar idea to the contact I made with @Plusnet when I was a customer. Their hold music was all Sheffield acts.
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Scott RJ Basher
(@ScottRJBasher) reported
@Plusnet what a failure over the last month and a half. Patchy or No Mobile Data for weeks, then no phone signal at all. None of the customer service ppl bothered. I've now joined @SMARTYMobileUK
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DOOGY
(@DOOGY43543492) reported
@Plusnet Just to make sure that the work to fix my broadband is done by 14 November as Openreach promised
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Katja Hansen
(@HansenKatja) reported
@Plusnet our WiFi keeps cutting off. Is this a router problem or area wide issue? I'm in Moray Scotland
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet say they are here to help, no they are not! Took over our broadband on 2/11/2022. After numerous calls it went live on 07/11/2022 for several hours. Has stopped working but Plusnet keep fobbing us off!!