Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 02/21/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CalumSpires Calum Spires (@CalumSpires) reported

    @Plusnet Any idea who I need to complain to about my Openreach engineer not turning up on my provided install day (today)? I’m switching to you from EE (you advised them, not me) and my service provided by them is due to be terminated this evening?

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Managed to get through on phone and problem solved. Still can’t understand why I can’t set up a new mailbox on line. Your colleague did it for me so now happy!

  • CommodoreWatty Commodore Watty (@CommodoreWatty) reported

    @Plusnet my network keep cutting out do you know why

  • TheRealDealRidz Ridwan(Ridwantv) (@TheRealDealRidz) reported

    Is it me or @Plusnet is down?

  • officialkep1er fabien 😵‍💫 (@officialkep1er) reported

    @Plusnet YOU ARE TERRIBLE ISP WIFI SO SLOW NOW AND FKF WHAT REASON

  • TheRealDealRidz Ridwan(Ridwantv) (@TheRealDealRidz) reported

    @officialkep1er @Plusnet Is plus net down for you?

  • Plusnet Plusnet (@Plusnet) reported

    @sman3d Hi there Stephen, I'm really sorry that your SIM didn't reach you before the number ported over and to hear that we weren't too helpful when you called in. Please feel free to DM us with your full name and mobile number if there's still an issue. - Adam - Plusnet Sheffield.

  • ChrisKibble2 where did cotton eye joe go? (@ChrisKibble2) reported

    @Plusnet do you actually have anyone working on your phone lines? I've made 3 calls and been on hold 20, 15 and 10 mins with no answer and each time had to hang up as I have other things to do and cant just sit on hold all September

  • londonkro Kev (@londonkro) reported

    @gavinnivag @Plusnet Also should add that therefore it’s a BT Openreach issue not Plusnet

  • Stephgcc Stephgc (@Stephgcc) reported

    @Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!