Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 03/08/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • calumr1988 Calum (@calumr1988) reported

    @Plusnet I'm not going to agree to this with the threat of a fee for not being provided with a connection that I pay for and the issue has only occurred since this morning. Maybe if you fix the issues quickly without threatening engineer fees, then you'd reduce the complaints 2/2

  • alicehorton80 Alice Horton (@alicehorton80) reported

    @Plusnet I’ve been having problems with my internet for over two weeks now! You said you’d fixed it but I’m still having problems getting online. Please resolve this soon or I will have to go elsewhere.

  • scam516 Sam campbell (@scam516) reported

    @Plusnet thats it ****** off to max with you utter wankers... you **** up my account to were i was given 4 months free... that wasnt done and it was re put onto my account... and you today take money after 1 month on.. i will be going all the way now..

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why are your support staff so unhelpful

  • Rhianmusic Rhian Owens (@Rhianmusic) reported

    @Plusnet Part 1 - Hi, I’ve been without broadband since yesterday morning and when I rang the service team they advised that it should be fixed by midnight, but I am still without broadband today

  • Sienna106310 Sienna Violet (@Sienna106310) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • kingdomkaren Karen (@kingdomkaren) reported

    @Plusnet I appreciate you escalating it. We won’t be waiting 4 weeks like your (ex) customer mentioned earlier. If it’s not connected today we will be calling to cancel.

  • barbara26179857 barbara (@barbara26179857) reported

    @Plusnet another day with poor service

  • frank10743117 frank (@frank10743117) reported

    @Plusnet it’s been four months and you’ve done basically nothing to help my wifi

  • frank10743117 frank (@frank10743117) reported

    @Plusnet I have tried to contact his team to discuss it and was told that no one else was allowed to discuss my ticket and I’d have to wait to see if he wanted to call me back but that never happened it’s been over 4 months and nothings been done to fix my issues