Plusnet

Plusnet Outage Report in Dipton, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 03/22/2026 18:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardRw05 Richard (@RichardRw05) reported

    @plusnethelp @Plusnet hi how do i cancel bt sport as i added it by mistake ?

  • maaverix GeoS (@maaverix) reported

    @plusnethelp hi Team. We have been affected by continuous outage today. We have tried to reach out to Plusnet Customer Care and the line is badly busy. Please could help us sort our fault out?

  • NeedMoreTree Chris Walker (@NeedMoreTree) reported

    @plusnethelp is Plusnet down at the moment?

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @plusnethelp - very bad speed and that's too when some important work to be finished. I am fustrated with the internet speed , it's 0.01 , 0.36 Mbps and following up with customer support , I want to leave plusnet , okease help me to end contract without exit fees.

  • BoldDashBurnett Ash Burnett (@BoldDashBurnett) reported

    @HGr33nwood @TalkTalk I had the same issue & @TalkTalk’s poor customer service forced me to go with Plusnet.

  • jamesrobguy james (@jamesrobguy) reported

    @Plusnet im trying to get into your website to pay for a bill. It is not loading up. I don’t have any problems with any other pages for other things. #help

  • RoswaldWalton Roswald Walton ❤️🧡💛💚💙💜❤️⚧️ (@RoswaldWalton) reported

    I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet

  • zaraflora Zara Flora 💙 (@zaraflora) reported

    @WineGlassCharms @Plusnet Miki, depends on quality of landlines if you're out in the country. We have poor speed on old lines at home so have gone with mobile @EE pay as you go ... we have two devices: one mini portable wifi which is OK but not that fast and one hub which is pretty good. You have to ...

  • Franlow4 Franlow (@Franlow4) reported

    @Plusnet Help when it's needed? Called customer services (as LiveChat not working) and ended up putting the phone down. Rep was the most rude, unhelpful and sarcastic C.S rep I've ever come across.