Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 01/29/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • areoff Andrew (@areoff) reported

    @Plusnet trying to sign up for a SIM with you, keep getting a “something went wrong” 500 error after filling in details. Is it because my PAC is from BT who are the same network as you guys?

  • 32bitwitch 32BitWitch ✨ (@32bitwitch) reported

    Internet issue unresolved. Feeling the need to scream into the abyss. Pretty sure that @Plusnet gave themselves those customer service awards. If you're thinking of changing broadband providers, for the love of God go elsewhere.

  • AndrewNeal66 Andrew Neal (@AndrewNeal66) reported

    @antchapmanaudio @Plusnet My parents were with Plusnet & they were terrible when dad died, cutting mum off without any notice, then sending the most badly written letter I've seen from an organisation referencing a letter we had never received. Sorry to hear you are suffering them being **** as well.

  • claireish_rawr Claire (@claireish_rawr) reported

    @Plusnet It most, even if only to speak to family and friends, never mind trying to sort out everything that needs to be sorted out! I'll be taking my mobile custom elsewhere from now on.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet Can I still cancel my switch when I haven't been switched yet, and how do I cancel when I don't use the phone due to a disability? Thanks.

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil I remember Vodafone did something similar. Honestly, I think the big providers are a bit of a rip off compared to the MVNO's. I switched to PlusNet from EE because they're basically the same network, I just pay a lot less!!!

  • B260Eb EB B260 (@B260Eb) reported

    @Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere

  • mo_roodi Mo Djavanroodi (@mo_roodi) reported

    @sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!

  • DavidDrew500 David Drew (@DavidDrew500) reported

    @Plusnet spent 2x15 minutes trying to change my mobile plan today with no reply. Has anyone else had similar problems. Considering change.

  • ___kw98___ kayla (@___kw98___) reported

    @Plusnet approaching an hour on hold and no reply to my DMs… if I didn’t have to choose you as a provider I definitely wouldn’t due to this shocking customer service it’s just a shame I don’t even have a choice