Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 02/27/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend and Crook.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • desauld Des Auld (@desauld) reported

    @plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.

  • housley5 5arah (@housley5) reported

    @Plusnet confused how you have 'lost' my parents house phone number that they have had for 35years by renewing their existing contract but claim they are now new customers? Surely you can re-asign it back to them - who doesnt remember their home tel number....???? Help pls

  • YijArt YijArt (@YijArt) reported

    @RebecaQuental @Plusnet 100%, had so much connection issues the past week, and it's been happening every now and then since we started using them. Makes it worst alot of us are working from home and trying to homeschool people.

  • jazzabellediary jazmine marie rocks (@jazzabellediary) reported

    can any twitter pals help ~ i’ve been without wifi for weeks now (serious issues with @Plusnet and @OpenreachHelp. i’m not happy) and it’s not looking to be resolved for a while. i’ve absolutely rinsed my work and personal data so need a better temporary alternative.

  • jazzabellediary jazmine marie rocks (@jazzabellediary) reported

    @plusnethelp this has been an ongoing issue for a month now. i’m in regular communication with the plusnet team & i hope this will be resolved asap. thanks for your offer but i do not have the energy to explain this issue via dm when i have done so via phone multiple times over the last month

  • Madfuncreative caroline Madaher (@Madfuncreative) reported

    Real issues with @Plusnet @plusnethelp WiFi cutting out and poor signal not great for 3 kids in online school and parents working from home. WiFi completely out this morning anyone else got trouble?

  • goldigirllisa goldigirl (@goldigirllisa) reported

    @plusnethelp Internet problems in HX6. Done your checklist (phone line/pluggedin/wires connected) but still offline. It's been an hour now. Seem to be an issue for neighbours too #plusnetinternet #internetissues #plusnet

  • EyUpPete Ey Up Pete (@EyUpPete) reported

    @Plusnet is the internet service down in South Yorkshire? I've got kids trying to do live lessons with no internet

  • PhosgeneStudios Jake W (@PhosgeneStudios) reported

    @Jonmitson @plusnethelp The routers do have a tendency to have a high-pitched/frequency noise. Plusnet are aware of this, and the issue only occurs when 5GHz is enabled. :)

  • toodlepipette Kate Armitage (@toodlepipette) reported

    The online support robot tells me to call. As much use as a chocolate teapot. I bet the call centre to sign up to Plusnet is wide open.