Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 01/25/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Wallsend, Newcastle upon Tyne and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomCrook Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @stockport46 @EE Am getting the same here with Plusnet who use the EE network. Been no service since Wednesday here in Twickenham.

  • happykerching Mr Finch (@happykerching) reported

    Plusnet a month ago . Your current monthly plan is to rise from your current £31to £42.00 as your plan is coming to an end .However we would like to offer you a new monthly price plan for 18m of £21 oooh woopy doo!!! Signs up for it. 4weeks LATER Dear customer unfortunately

  • philkwindy Phil W (@philkwindy) reported

    @Plusnet ...been with Plusnet 4 weeks, got half the connection speed I had with previous supplier and they write to me today saying the bill is going up by £3.... you can't make it up.....unhappy new customer!

  • ABasilioLCHDip :andrea: #Alchemy #TheEnergyOfPossible (@ABasilioLCHDip) reported

    @Plusnet Thanks, phoned your cust service on the day i needed help, but wasnt happy with the service.

  • KevinAdams Kev Adams (@KevinAdams) reported

    @Plusnet how can I contact Plusnet about an account set up problem? I can't DM this account and the website only shows phone numbers as far as I can tell? I'm hard of hearing and unable to make voice calls.

  • DavisIsaacs Lisa (@DavisIsaacs) reported

    Plusnet! Terrible charging over £200 when customer terminated in 14 days! #whataripoff!

  • trevormwilson Trevor Wilson (@trevormwilson) reported

    @VickyGrut @virginmedia I did manage it a couple of years ago when we switched to Plusnet (much better IMO). I had to get fairly foreful and tell them it was my right to cancel.

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issues. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • zebedeesmom ^.^ 🕷🇪🇺🐝 (@zebedeesmom) reported

    Hey @Plusnet! I’m a big fan, but I’ve been waiting on the phone for over an hour now - having been cut off once - to speak to customer services after you failed to complete my Fibre upgrade. It’s not a good look.

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issued. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?