Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 03/24/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daryla76 Daryl (@daryla76) reported

    @Plusnet Hi, I'm a new customer. I have a problem in that my Openreach ONT is installed in my garage so when I plug my Plusnet router in to the ONT, the wi-fi signal is poor as it won't go through the garage walls very well. It is an integrated garage. What are my options?

  • Britcan1 Britcan (@Britcan1) reported

    Plusnet mobile. Gave me a new sim which is for a different number than my old one and now have to wait 10 working days for a new one. I warned them the number was incorrect before it arrived. Did not listen terrible service

  • julesdaw julie merritt (@julesdaw) reported

    Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • julesdaw julie merritt (@julesdaw) reported

    STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • MuleiMov Foundation's Edge (@MuleiMov) reported

    @Plusnet hi James. the issue isn't Plusnet's service; it's my neighbours having between three and five wifi devices active on a daily basis. unless you're willing to go round and tell them to stop, there's nothing Plusnet can do.

  • akatied Katie Dawson (@akatied) reported

    @Plusnet I am leaving Plusnet tomorrow after years! I phoned Customer Services to ask to retain my emails temporarily until the changeover is sorted out. They say this is no longer possible and yet the community posts are still saying it is! What can I do?

  • julesdaw julie merritt (@julesdaw) reported

    @Plusnet Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • julesdaw julie merritt (@julesdaw) reported

    @Plusnet Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet I've tried on several occasions to sort lost phone issues out. I've just spoken to you & been told 3 times I should have tried harder even though you couldn't even manage to keep the line open just now. Tried to complain and email bounces back FURIOUS

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Hi @Plusnet , me again. We're down to less than 3Mbps this morning. Your colleague didn't get back to me when I DMd you a couple of days ago. Please look into this as we both work from home.