Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 07/04/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_TLT ChrisThomasLuke (@Chris_TLT) reported

    @Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?

  • BagladyM Maureen Grayson #RejoinEU (@BagladyM) reported

    @npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!

  • Pete_Bassist Lanky B - Person of Tall ⬆️ (@Pete_Bassist) reported

    @DrChrisParry @sky One thing to remember, openreach provide the cabling for all the ADSL connections, sky, BT, Plusnet, everyone, it's openreach that are ****.. I would avoid Sky they ramp up prices..

  • leedsbee ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported

    @dshensmith In the long list of crappy internet service providers virgin trawls the depths alongside the likes of EE, Plusnet & TalkTalk. If you want a service that just works & you also want proper UK based technical support & customer service when it doesn’t then the field is very small.

  • jhall_m25 Jan, no farmers, no food (@jhall_m25) reported

    @DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient

  • frankensteirer yoo hoo (@frankensteirer) reported

    @Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    @NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated

  • TobyWil29137781 Toby Williams (@TobyWil29137781) reported

    @Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    @Plusnet phone customer services are absolutely useless

  • pethome43 whizzBang (@pethome43) reported

    @Plusnet any ideas when the outage in CT14 9LQ will be fixed?