Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 12/31/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ellenisalways Ellen Jones (@ellenisalways) reported

    @Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.

  • Ericdun19416783 Eric dunn (@Ericdun19416783) reported

    @ASBallynafeigh @virginmedia Cancel and go with Plusnet,

  • RobertPriestl20 Robert Priestley (@RobertPriestl20) reported

    @plusnethelp I have done before, in which they sent me a new router. However im still getting the same terrible service and still no internet. It really doesn't bode well when even the tech rep for plusnet said they wouldn't recommend using plusnet routers, and that a lot of customers have...

  • akakko86 Ash 🟨🟥 (@akakko86) reported

    @_R3deemer So PlusNet is half the speed where I am for £24.99 and I need to send my Virgin TV Box/Router back, Legit half tempted to wait a month and get someone else in the house to sign up to virgin, so we get the new customer deal. But then again, they are bastards.

  • audiosea colin blakley (@audiosea) reported

    @Beltonparkgolf @Plusnet youve got no chance.......worst customer service ive ever known. 2 weeks since I initiated a house move, and still no broadband

  • bonaparte2016 Alex356 (@bonaparte2016) reported

    @Plusnet @plusnethelp Haven’t ported my old landline over despite repeated requests to sales advisor & notes on acc. Came home from work to find internet cut off - no router delivery & activation date is 2 days away so amazing service there guys!

  • Beltonparkgolf Golfer (@Beltonparkgolf) reported

    @Plusnet @plusnethelp Now a full day after our new broadband supply should have been up and running. No email, no text, no nothing. Not a great start to our journey together. A great example of bad customer service. Here's hoping 'the only way is up' 🎤🎶

  • IllSupremus THOMAS (@IllSupremus) reported

    here’s the kicker. plusnet uses the ee network. like... i get more bang for my buck and lose absolutely nothing.

  • stephenspencer9 Steve Spencer (@stephenspencer9) reported

    @Omodon @Plusnet I have mate, had them for the last 4 years with no problems but..... I know others that have had awful experiences with them.

  • mpatton2511 Mike Patton (@mpatton2511) reported

    @bt_uk On hold for 40 mins the other day and over 20 mins now. I think they need more than one person in the UK answering the phones! This lack of service really makes me long for PlusNet