Plusnet

Plusnet Outage Report in Dipton, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 03/05/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Franlow4 Franlow (@Franlow4) reported

    @Plusnet Help when it's needed? Called customer services (as LiveChat not working) and ended up putting the phone down. Rep was the most rude, unhelpful and sarcastic C.S rep I've ever come across.

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    @ShellEnergyHome @Plusnet Is there any way I can come out of the contract? I'm not getting a decent wifi signal in the house, we use data on our phones. The tablet and amazon stick is linked via ethernet cable. I'm not getting what I'm paying for. There's obviously an issue, it could be the router?

  • JamsDawson James Dawson (@JamsDawson) reported

    @steviejb87 Thats what we are on now FTTC then copper to the house. We just moved from BT to plusnet because we were paying 75 a month for 70 down which was too expensive but plusnet was a **** idea terrible service. It surprising though for such a developed country to still be using copper

  • NathanCoatesEng Nathan Coates ⬛️🟧 (@NathanCoatesEng) reported

    @Fz_Knuckle99 @GameRiotArmy Damn I can’t get either of those where I am, I’m with plusnet atm best I can do

  • Oxfordite Rupert wilson (@Oxfordite) reported

    ISPs+OpenReach — #TalkTalk #Plusnet #zeninternet Imagine paying full ££ rate for DSL with line speed <0.4Mbps (reducing to zero when it rains hard/snows) ..a rising price, every few months.. ISP refuses service when they see you are changing supplier. What a grim UK telecoms env.

  • apbmth Adam Pooley (@apbmth) reported

    @plusnethelp @Plusnet seems like you guys are having DNS issues. Changed my dns server on my devices and all is good. Rebooted prior.

  • BoldDashBurnett Ash Burnett (@BoldDashBurnett) reported

    @HGr33nwood @TalkTalk I had the same issue & @TalkTalk’s poor customer service forced me to go with Plusnet.

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    @Plusnet Absolutely shocking no managers at plus net to talk to about if you’ve got a problem all my problem is is that I wanted to renew but they want to increase the rate on the renewal date and then crease the rate two months later surely this is very unfair and goes

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    @Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.