Plusnet

Plusnet Outage Report in Dipton, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dipton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dipton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dipton, County Durham, England 11/29/2025 14:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dipton, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dipton, England

Latest outage, problems and issue reports in Dipton and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GlynHalliwell Glyn Halliwell (@GlynHalliwell) reported

    @Plusnet I'm struggling to make phone calls. My number ported 5+ days ago and worked initially, now not working today

  • decadencedancer Gemma (@decadencedancer) reported

    @Plusnet Hey Plusnet, you ported my number today, only problem is my sim hasn't arrived. Only option is to call your helpline... I mean... I have no service to call you on... #

  • elizabethberre1 Elizabeth Berrett (@elizabethberre1) reported

    If you’re a student, please never go with Plusnet. My housemates and I have been waiting since 20th September for a router to be delivered. All we are being told is that they’ll send a new one out. No accountability whatsoever to find out what’s happening. Absolute joke @Plusnet

  • mattjslee Matt (@mattjslee) reported

    @Plusnet Hi can you DM me please - have an issue I’d like to sort out. ta

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet outage at home teams calls scheduled and I can’t get through to your team? Tried the troubleshooter which suggests calling you - how???

  • garyobscured Gary Broughton (@garyobscured) reported

    @Plusnet All good for me Will. I never had a Plusnet issue. I was kind of just replying in general, from the point of view it wasn’t just Plusnet having issues yesterday. Cheers.

  • Plusnet Plusnet (@Plusnet) reported

    @thatfkingguy Hi there, I'm sorry to hear about this. If you're still having the same broadband issues, please send across your Username via a DM so we can look further into this. - Curtis, Plusnet Sheffield

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet Internet went down late last night. This morning all claimed to be fine: lights blue, supposedly connected, but couldn't get online, except, intermittently, YouTube. No fix I tried worked.

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet 8am - 8pm - really? Surely a 24 hr service would be better - we are in 2021 and everyone is working from home these days!

  • bednarski_n NBednarski (@bednarski_n) reported

    @Plusnet @EamesP_Charlie Can you look into mine please? Same issue