Plusnet

Plusnet Outage Report in Chalfont St Giles, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chalfont St Giles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chalfont St Giles, Buckinghamshire, England 02/01/2026 12:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chalfont St Giles, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: London, Abbots Langley, Wembley, Southall, Watford, Hounslow, Slough, High Wycombe and Northolt.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomAbbots Langley Internet
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chalfont St Giles, England

Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichfromSheff Rich Allen (@RichfromSheff) reported

    @ConstableChaos Even Sky aren't perfect, I went with them 4 months ago after ditching Plusnet (thanks to their annoyingly **** customer service drones), requested to keep the existing landline number, and they gave me a new one, which I recently had to change again.

  • Plusnet Plusnet (@Plusnet) reported

    @SmilingClare Hi Clare. I'm so sorry for the delay in getting back to you and that your dad was without service. It can take up to midnight on the switching day for the port to complete. Is his service now working or is he still having problems? Regards, Emily Plusnet Leeds

  • Crundwell David 🇺🇦 Crundwell (@Crundwell) reported

    @katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!

  • SmilingClare Clare (@SmilingClare) reported

    @Plusnet He has now got service thanks.

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    @ProbablyADick @Crundwell @Plusnet It's an irritation rather than an active problem for me, but it's an increasing irritant

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

  • Adrbees1 Adam Beesley (@Adrbees1) reported

    .@Plusnet No response? Typical of such a poor company with inept customer service.

  • ellie_huxtable Ellie Huxtable (@ellie_huxtable) reported

    @katebevan @Plusnet I’ve had an amazing time with @zeninternet! Reliable + fast, paid extra for a better SLA, and support are properly technical

  • ProbablyADick Richard (@ProbablyADick) reported

    @katebevan @Crundwell @Plusnet Interesting that other people have this w/ Plusnet too. We're pretty rural so thought that might be it. Sporadic and typically at the worst possible time.

  • MaxxNotBinary TheMaxxNotBinary (@MaxxNotBinary) reported

    @plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?