Plusnet

Plusnet Outage Report in Chalfont St Giles, Buckinghamshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chalfont St Giles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chalfont St Giles, Buckinghamshire, England 01/15/2026 21:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chalfont St Giles, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: London, Hounslow, Slough, Southall, High Wycombe, Watford, Northolt, Wembley, Brentford and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chalfont St Giles, England

Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchfr3 mitchfr (@mitchfr3) reported

    @Plusnet are you having a laugh? - you’re seeking a final 9 pence in an account closed down and threatening to take £10 from me if the Direct Debit isn’t reinstated ??

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet ....why do you not have a text method for contact, using the mobile is irritating and everyone but Plusnet is reading the engineer's report. Call your customer...you are responsible for the installation.

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet do you no longer offer an online chat service??

  • marie_cooper Marie Cooper (@marie_cooper) reported

    Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.

  • mojo9784 Allan Morrison (@mojo9784) reported

    @Plusnet new router, new connection. Orange warning light phoned support 57 mins and call cancelled at 8pm. Reason order not confirmed but payment already taken 2nd Dec.. can’t see how order not confirmed #shockingcustomerservice after 1 day #wouldnotrecommend

  • deebee_now Daisy B (@deebee_now) reported

    @Plusnet you’d loose a customer of 3 years rather than offer a reasonable bolt on charge (1st time needed) or change date of a new plan? You don’t need customers in this economic climate? Sure my business will be welcomed elsewhere. Nose/face comes to mind.

  • nomorelogic NML (@nomorelogic) reported

    @Plusnet is your website chat down today? I’m trying to use it and I keep getting the out of hours message

  • ladydawnie Dawn Stewart (@ladydawnie) reported

    @BritishTelecom #BT what an absolute shambolic company to deal with for #broadband installation. Waited 3 days for the hub (had to be signed for) Engineer came, said he cant find my cable (previously plusnet no issue) Said will order 4g dongle, to tie me over, never ordered.

  • quentindab Quentin Howard FIET 🎤📻📺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@quentindab) reported

    @OpenreachHelp Yes. Plusnet say OR is telling them the order is wait in on external works. These have already been done last month. Plusnet don’t seem to be getting the right answer from OR. Maybe OR thinks the previous Vodafone order is still active? Plusnet can’t seem to help.

  • cbelfast CB (@cbelfast) reported

    @IncognitoDawn @Plusnet Just got cut off on a call with them. Known issues they've just become aware of but no resolution time.