Plusnet

Plusnet Outage Report in Chalfont St Giles, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chalfont St Giles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chalfont St Giles, Buckinghamshire, England 12/24/2025 03:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chalfont St Giles, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: London, Watford, Northolt, Southall, Wembley, Brentford, Maidenhead and Abbots Langley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWatford E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Chalfont St Giles, England

Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IceBucketsIBCM Luke Edwards-Sparsholtt 🇮🇹🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IceBucketsIBCM) reported

    Just curious on how I can cancel my @Plusnet WiFi broadband contract

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.

  • HermitWishes Frozen (@HermitWishes) reported

    @Plusnet we're your customers and internet has been down since 7pm. We leave tomorrow for 3 weeks and if the internet is down, the whole house is unsafe. We live in Staffordshire. Can you please help?

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet are you actually going to respond to me and resolve my issue with my account?!?

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    My internet is so bad atm that I'm trying to download like ~10GB of music production stuff and it's going to take 4-6 hours. And it's been this way since yesterday evening. Any ETA on a fix, @plusnet? Current connection is a small fraction of the usual speed.

  • MertonIssues MertonIssues (@MertonIssues) reported

    . @Plusnet on hold for tech support, is anyone actually working? So far, over 15 minutes of monotonous pop music endured Will you milk it until the office closes and then drop the line?

  • blackgold631 blackgold63 (@blackgold631) reported

    @Plusnet Hello Plusnet, I am a broadband customer, I am also deaf and wears a hearing aid I normally pay my bills online but with the new MasterCard validation system I cannot pay online so I pay over the phone. Now at this moment my hearing aid is faulty and I cannot use it

  • mgi1289 EscalatingEris - #NoVaccinePassportsAnywhere (@mgi1289) reported

    Our broadband contract is up for renewal & I'm just pondering whether we should stick with EE (which has given mostly reliable service for years) or move to Plusnet's much cheaper contract. Any thoughts?

  • lumomichalik Lumo Michalik 🟩 (@lumomichalik) reported

    Looks like I'll be switching broadband. Would not recommend Plusnet to my worst enemy. Absolutely incredible that you can't contact an internet provider by email. Broadband communism now!

  • george_bibby George Bibby (@george_bibby) reported

    @Plusnet I need to cancel my contract and am not willing to call you to go through your sales pitch. Please advise what information you need in order to cancel my contract. Ps it's ridiculous that an Internet supplier does not have a direct way to contact them online!!!