Plusnet Outage Report in Chalfont St Giles, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont St Giles, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chalfont St Giles, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: London, Hounslow, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Hemel Hempstead, Windsor, Berkhamsted, West Drayton, Abbots Langley, Watford and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chalfont St Giles, England
Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Jazz Coll
(@JazzColl) reported
from
London Colney, England
@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet You sent me an email on Saturday telling me my contract was due for renewal next month. It had a link to make a new contract at the same price as new customers. That link doesn't work. Call centre closed over wkd. I work 8-8. Can I get a working link please?
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Plusnet
(@Plusnet) reported
@young_geezee Thanks for getting back to me, I'm sorry you're having issues getting through. I don't have a view of the wait times for the call centre - Curtis, Plusnet Sheffield
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Undercovered
(@Undercovered_UK) reported
Hi @Plusnet @plusnethelp - having intermittent service all day, mostly none at all (YO32). No problem reported in my area but unable to access app to report. Done all the refreshing/reboots etc but not resolving. TIA.
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Graham
(@young_geezee) reported
@Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??
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Simon Horswell
(@SimonHorswell) reported
@Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?
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GREXX
(@caulfield_greg) reported
@Plusnet I’m now £70 down before Xmas 🙄
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Little saint
(@Littlesaintsays) reported
@paulmarkbailey another vote for plusnet - great customer service too
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Undercovered
(@Undercovered_UK) reported
@Plusnet @OnplayVicki Curtis, we sent a DM about 3/4 hours ago and not had a reply since. No service and no response..? Please can you update us please. Not good if we can’t accept calls!
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D. Pecher 🏴🇩🇪 (SNP branch Europe)
(@TheFatHippo57) reported
@Trogdouser @Plusnet Or it is a last-mile problem. In my house I can only have German Telekom as they own the last mile.
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David Parsons
(@31djpar) reported
@Plusnet My elderly parents are now 11 days without a landline. No assistance from customer support (3 phone calls one DM). Very poor