Plusnet

Plusnet Outage Report in Chalfont St Giles, Buckinghamshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chalfont St Giles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chalfont St Giles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chalfont St Giles, Buckinghamshire, England 03/24/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chalfont St Giles, Buckinghamshire, England

The most recent Plusnet outage reports came from the following cities: London, Hounslow, Greenford, Uxbridge, Stanmore, Wembley, Southall, Pinner, Hemel Hempstead, Windsor, Berkhamsted, West Drayton and Abbots Langley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chalfont St Giles, England

Latest outage, problems and issue reports in Chalfont St Giles and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you and there is no email… we have had no response? Poor service from you guys! Can you respond please.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He already has .. you literally just messaged now?! Your attitude and service is awful. We will be moving networks.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet Anoush, This is now getting ridiculous (and on a public forum too).. you’ve sent a number to ring (we are aware of this number)… but as mentioned before and messaged .. we cannot ring out - even to this number! Once again .. poor service!

  • mrfedup3 mr fedup (@mrfedup3) reported

    @Plusnet what’s happening with the service today, had no broadband service since 9.30, I’m in London n8

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet I’m constantly being turned away from your call centres automated service, and now, my info won’t let me sign into my account even if I do a reset it won’t let me sign-in. What’s going on?!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet and we still can’t call/text. Poor service.

  • Jakeyeno Jake (@Jakeyeno) reported

    @Plusnet Hi team, would you be able to help me please? I signed up for a bb package as a new customer at the beginning of the week and I've had no emails to confirm, no welcome email and my account login doesn't work and email not recognised. I called and the team wasn't helpful

  • Vaughp Paul (@Vaughp) reported

    @Plusnet Help I've just arrived in the USA. In the process of sending texts saying landed safely and before connecting with Miami airport WiFi incurred £33.33 data charges for somehow downloading 170mb of data. Can you refund as need my smart cap over next 2 weeks!

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service