Plusnet outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent Plusnet outage reports came from the following cities: Crawley, Croydon, Orpington, East Grinstead, and Sutton.

City	Problem Type	Report Time
Crawley	Wi-fi	9 hours ago
Croydon	Wi-fi	9 days ago
Orpington	Internet	12 days ago
Crawley	Internet	20 days ago
Croydon	Internet	26 days ago
East Grinstead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  elyob (@elyob) reported 1 minute ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Martin Woodward (@MartinWoodward2) reported 6 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Rupert Cheek (@rupertcheek) reported 8 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 10 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 16 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Darren Ratcliffe (@webdarren) reported 17 minutes ago from Crawley, England

  @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

• 
  graham eveleigh (@bigGeveleigh) reported 17 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Indar Picton-Howell (@NadirIndar) reported 31 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 36 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Daniel Smith (@Scampboi) reported 39 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Laura Attridge (@laura_attridge) reported 41 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  elyob (@elyob) reported 43 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Tim Easton (@timeastonco) reported 47 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Daniel Smith (@Scampboi) reported 54 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 54 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Lewis Hardwick (@lewis_hardwick) reported 57 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Charlotte Corrish (@CharlieCorrish) reported 57 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Rupert Cheek (@rupertcheek) reported 58 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 58 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CLAIRE A (@_Claire_A) reported 5 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Gordon D Comstock (@GordonDComstock) reported 6 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 7 minutes ago

  @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

• 
  mitchelle holland (@mitchlog) reported 10 minutes ago

  @CatharineHoey Noticed British Gas and Plusnet used cheques to issue refunds 😵‍💫

• 
  GM Mark Howitt (@MarkHowitt) reported 13 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Jacqui Langstead (@mizpah68) reported 20 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 22 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  drinkthewind (@drink_the_wind) reported 28 minutes ago

  @joclegg @plusnet I'm in ME8. They've told me its a major outage but will be fixed by 6.20 pm. That Downdetector is rubbish.

• 
  Nicky Robson (@Nicky_Robson) reported 31 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Jason F (@jasonFr54781642) reported 33 minutes ago

  @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address