Plusnet Outage Report in Blaydon-on-Tyne, Gateshead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Blaydon-on-Tyne, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Blaydon-on-Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Blaydon-on-Tyne, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Blaydon-on-Tyne, England
Latest outage, problems and issue reports in Blaydon-on-Tyne and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Williams
(@swiftysw) reported
from
Llanelli, Wales
@Plusnet anyone to help with an upgrade??..
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Andy Parkes
(@SaxonPark) reported
@Plusnet 3 days ago I did this. I sent a DM with my user and post code etc. A week has gone by. No idea when we will get connected. Health equipment unable to send info to hospital to manage oxygen levels. Basic courtesy and customer respect would be appreciated.
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Previously on Waiting on hold for Customer Support
(@lukeyook) reported
@GeorgeMonbiot @VodafoneUK This is worth fighting for. And not just against Vodafone. I had issues dealing with Plusnet. They disconnected our internet claiming we missed a payment, however I had proof I paid it. I went through and looked at the timing, and they actually disconnected us…
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
@Plusnet hi, Internet has been dropping out on all devices the last two days (mostly from around 8pm, I'm at work during the day, so don't know if it's an all day problem). LS11 area
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Chris Walker
(@NeedMoreTree) reported
@Plusnet got told TODAY that our line is being cut off TOMORROW because we move FRIDAY. we cant use mobile data because we live in a valley. We work from home. I want to cancel this shocking service!! How?
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Dan
(@M6EQR) reported
@naked_techie @Plusnet I've had endless problems with them. Had 12 engineers in 14 months trying to find the problem to be told 'there isn't a problem' yet my daily metrics went from 80mbps down to 36mbps over that time period. Ended up leaving mid-contract out of protest. F*ck em.
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David Millington
(@Pro_Snapper) reported
@Plusnet hello. I was a customer for 14 years and only left when you offered me Full Fibre with BT! I now know that you are offering people that call you Full Fibre. Do you now also have broadband and telephone packages?
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🏴 Martyn Hughes
(@MartynNHughes) reported
@Olivergill4B @GeorgeMonbiot Plusnet. I'll have to look them up. I need to move providers now. 20 years with @VodafoneUK never a late bill and since February they have behaved appallingly with me over a mistake. thanks for this.
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Nic
(@NicolaCarle2) reported
@Plusnet what I am paying for? This is bad service actually and can not join my broadband for the last 30 mins and used up all my mobile data
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Naked Techie 💻
(@naked_techie) reported
I reported my internet download speed seemed slow at about 30 Mbps. Latest speed check shows about 48Mbps. Thank you @Plusnet for sorting it out. That'll do.