Plusnet

Plusnet Outage in Banstead, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Banstead, England

Plusnet Outage Chart in Banstead, Surrey, England 10/25/2020 01:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 78.23% Internet
  • Wi-fi 7.86% Wi-fi
  • Phone 5.89% Phone
  • Total Blackout 5.07% Total Blackout
  • E-mail 2.62% E-mail
  • TV .33% TV

Plusnet Outage Map Near Banstead, Surrey, England

The most recent outage reports and issues originated from London, Teddington, Mitcham, Banstead, Hounslow, Lower Kingswood, Croydon, Bromley, Balham, Epsom, Wandsworth, Beckenham, Twickenham, Bletchingley and Sutton.

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Plusnet in Banstead, England Comments

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Plusnet Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • fatndaft George (@fatndaft) reported

    @Plusnet has @didoharding taken charge of your service?

  • fatndaft George (@fatndaft) reported

    @Plusnet Please don’t give me the “we are sorry, DM me your details” crap. Just sort it out and give me the the service I’m paying for

  • JaynePoppleton Jayne Poppleton (@JaynePoppleton) reported

    @Plusnet hi I'm a customer who's been without internet for a week. I've done all the tests as per your website. No live chat is available, you don't answer the phone, and I've DM @plusnethelp , as well as tweeting them. Any danger of anyone responding ever?

  • Dan53888969 Dan (@Dan53888969) reported

    @TalkTalk been with you 4 months now this is the worst broadband we have ever had, we're all having to use our own data because the signal keeps dropping off, engineer has been round, umpteen calls to you for support and still not any nearer, we will be going back to @Plusnet

  • anishmohammed Anish Mohammed (@anishmohammed) reported

    @Plusnet such awesome service no working broadband for 30+ days have been listening to music for last 15 min trying cancel - please explain to me how you got those awards - for customer satisfaction #fail

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • AlmasyKinneas Kinneas Almasy (@AlmasyKinneas) reported

    @Plusnet hello I'm having trouble finding an answer to when I will be sent my promotional prepaid credit card for signing up.

  • ConnorFlood2 Connor Flood (@ConnorFlood2) reported

    @Plusnet @plusnethelp could you explain why my internet has been cut off a month before my moving date? Your team have now said I cannot get internet back for at least a week. Due to your mistake I will be having 0 income. Shocking service without any urgency to get this resolved

  • Styrange__ Styrange (@Styrange__) reported

    Right what is happening with my Playstation? Hasn't been able to connect to the internet since 6pm last night. @PlayStationUK help please. It's either the playstation or its @Plusnet WiFi however it is working fine on all other consoles and devices. Someone help please

  • emoccagatta Ernesto Moccagatta (@emoccagatta) reported

    @Plusnet BB connection very unstable in last 3 days. Morning mainly. South london.