Plusnet outages and service status in Banstead, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Banstead, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banstead, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Croydon, Dorking, Southwark, and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 18 hours ago |
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Hammersmith
|
Wi-fi | 8 days ago |
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Hammersmith
|
Internet | 13 days ago |
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Hammersmith
|
Wi-fi | 14 days ago |
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Hounslow
|
Internet | 15 days ago |
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Croydon
|
Wi-fi | 17 days ago |
Community Discussion
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Plusnet Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Daniel Smith (@Scampboi) reported from Croydon, England@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandHowever, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020 (@Harrison20202) reported from Wandsworth, EnglandI feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Daniel Smith (@Scampboi) reported from Croydon, England@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandLooks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barney Mc Neany (@NeanyBa) reported@gymforthesoul Plusnet works v well for me JD and I'm regularly in the south with no cross border issues or charges. It also uses the EE network which has decent coverage here
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Fiona Gowenlock (@FionaGowenlock) reported@Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.
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Rob Latchford-Evans (@roblatch66) reported@Plusnet Useless customer service and had me going round in circles trying to sort router issues. Only option now is to leave. Not happy
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rosee long (@long_rosee) reported@malgpz900 @Plusnet I’m in Fulham and haven’t had any service since 7am. I’m told it’s an external fault and may not be restored until 4pm tomorrow….x😱
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Jonny Masters (@jonnypmasters) reportedHey @Plusnet our Internet has just gone down. Can you help? #hopingforarescue
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Barrie Worsnop (@gillroydmor) reported@Plusnet I wish to cancel my BT sport's app and am struggling to get to speak to anyone.Please Advise.
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Malcolm Dixon (@malgpz900) reported@Plusnet internet has been down all day. Any problems in NE62 area?
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Plusnet (@Plusnet) reported@LipspeakerLinzi Hi Linzi, I'm sorry to hear you were having issues with your connection yesterday. I can see that there was a drop in connection for around 10 minutes, though it has since come back. Are you still having issues, or has this matter resolved itself? -Tony Plusnet Sheffield
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Dee (@_imagine_d) reported@Plusnet I have business broadband with you but it is impossible to get to you via phone calls, my broadband is not working since the set up, and we had bought it almost a month ago!!!
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Lifebouy Ghost (@zyckel) reported@Plusnet Problems in BT19 Bangor lost broadband??