Plusnet outages and service status in Banstead, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banstead, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, and Croydon.

City	Problem Type	Report Time
Wandsworth	Internet	18 hours ago
Croydon	Wi-fi	18 days ago
Croydon	Internet	1 month ago
Croydon	Internet	2 months ago
Sutton	Phone	2 months ago
Croydon	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  Sarah Morton (@SarahMorton6) reported 7 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Rupert Cheek (@rupertcheek) reported 8 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Harrison2020 (@Harrison20202) reported 10 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Gaurav Patel (@gauravity) reported 11 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Kevin (@londonkro) reported 11 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 12 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 13 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 15 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  trina_latham (@trina_latham) reported 17 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Kevin Dewes (@kevindewes) reported 20 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 23 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Tim Easton (@timeastonco) reported 24 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 30 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 40 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 47 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Indar Picton-Howell (@NadirIndar) reported 49 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 51 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 52 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  elyob (@elyob) reported 56 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 58 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SHRIMP - Hastings (@1066shrimprail) reported 6 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  Nicky Robson (@Nicky_Robson) reported 6 minutes ago

  @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 6 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  Gordon D Comstock (@GordonDComstock) reported 8 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  looms (@bloomtrader) reported 9 minutes ago

  Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

• 
  Joke Legg (@joclegg) reported 10 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

• 
  Nicky Robson (@Nicky_Robson) reported 11 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Mike Vine (@10mjv) reported 17 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Rob Shelley (@ITVRobShelley) reported 21 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Rockposer Dot Com (@rockposer) reported 22 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach