Plusnet outages and service status in Banstead, England

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banstead, England

The most recent Plusnet outage reports came from the following cities: Croydon, Wandsworth, and Cobham.

City	Problem Type	Report Time
Croydon	Wi-fi	6 hours ago
Wandsworth	Internet	10 days ago
Croydon	Internet	19 days ago
Croydon	Total Blackout	22 days ago
Cobham	Internet	24 days ago
Croydon	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

• 
  elyob (@elyob) reported 38 seconds ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Martin Woodward (@MartinWoodward2) reported 4 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Rupert Cheek (@rupertcheek) reported 4 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Richard Carroll (@rackitman) reported 6 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Kevin Dewes (@kevindewes) reported 7 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 11 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Indar Picton-Howell (@NadirIndar) reported 11 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 18 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Rupert Cheek (@rupertcheek) reported 31 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 31 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 31 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Tim Easton (@timeastonco) reported 36 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Sarah Morton (@SarahMorton6) reported 39 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Daniel Smith (@Scampboi) reported 42 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Harrison2020 (@Harrison20202) reported 49 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Charlotte Corrish (@CharlieCorrish) reported 51 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Greyman (Gary A) (@GaryAblett3) reported 52 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Selina Wray 🍊 (@SelinaWray) reported 52 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Daniel Smith (@Scampboi) reported 55 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 56 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlanJSlater (@AlanJSlater) reported 4 minutes ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 8 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Alyssa Jade C (@AlyssaJade7274) reported 9 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 11 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Stuart 965 (@StuartThom8396) reported 13 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 14 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  Alison Lees (@AlisonMLees) reported 15 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  David (@David_SugarPen) reported 16 minutes ago

  @Plusnet Hi, I wish to move my domain and email service away from Force9/Plusnet due to a number of circumstances. Please would you let me know the procedure from your end to help this happen? Thanks.

• 
  Michael Corbett (@kobb) reported 17 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Carl French (@18sufc89) reported 17 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus