Plusnet

Plusnet Outage Report in Easington Lane, Sunderland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Easington Lane, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Easington Lane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Easington Lane, Sunderland, England 04/25/2024 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Easington Lane, Sunderland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Washington, Sunderland and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Easington Lane, England

Latest outage, problems and issue reports in Easington Lane and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HarbourAdam A742321 (@HarbourAdam) reported

    @Plusnet why are your staff working from home and using it as an excuse for poor customer to service ! Can’t speak to a manager ! Ridiculous

  • Jord019 Jordo (@Jord019) reported

    @GrumpyHatLady @MrFibbers @Plusnet I’m o2 and at first we got weak signal which I put down to loads of people on the phone at once but then it switched off and suddenly in the last song of green day I got all my notifications in at once

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet I’d rather @plusnet answer my issue and recover my mailbox

  • julierainey Julie Rainey (@julierainey) reported

    Hi @Plusnet - day two with no mobile signal and same last month. Any chance of an update? Thank you.

  • franhlg fran (@franhlg) reported

    @Plusnet the number listed on your site is not recognised when i call???? I need help with wifi what number do i call ?

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet Local mast checked by you during phone call - no problems reported. Told me to carry out umpteen test calls all day - before you'd accept a failure report ... I told you to cancel all my contracts. New suppliers SIMS in my phones - perfect signal ! New supplier 'Did Me Proud' !

  • DoctorWynn Dr. Terence Wynn PhD (@DoctorWynn) reported

    Anyone with PlusNet? How good is their service? #PlusNet @Plusnet

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @Plusnet My emails are not downloading, because the connection to plusnet is timing out. Is there a problem? And why can I not find out whether there are or are not service issues by looking at the home page of your website?

  • Plusnet Plusnet (@Plusnet) reported

    @SouthCroydonlad line's SNR margin now to try and improve the connection. All being well, your connection should improve over the next 24 hours. Please get back to me if you're still having connection issues after 24 hours. Regards, Emily Plusnet Leeds

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet i need you to switch my internet back on asap, it's been off since 8 this morning! i've sent you a message, please reply back asap @Plusnet it's a discusting service with these providers, stay away from them!