Santander status: access issues and outage reports

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 10 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 14 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 15 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 16 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ruth Robinson (@RuthRobinsonLon) reported 16 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Omar Hassan (@hassano_82) reported 20 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Jane Tippett (@Janietip) reported 29 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  John Williamson (@willow1886) reported 33 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  gary watkinson (@WatkinsonGary) reported 55 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liane (@Liane0712) reported 5 minutes ago

  @santanderuk just been turned away from Aspire lounge terminal 1 Manchester as my Lounge Key wouldn't work and they were saying it's another £20 membership. This has never happened before, very embarrassing. Select customer fed up!

• 
  SteveR (@SteveR69420419) reported 5 minutes ago

  Is @santanderuk online banking down???

• 
  Soup Dragon (@SoupySoupySue) reported 9 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  Fiona Sands (@sands_fiona) reported 10 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Mick Holds the Line (@Mickandhismusic) reported 15 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  audreygallagher (@audreygallagher) reported 17 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

• 
  motor oil mami (@miritheworld) reported 17 minutes ago

  @santanderuk it’s unfair you put a 2 month limit on the codes to claim santander student railcards and tuck the code in some arbitrary small part of the website. i couldn’t find my code for months now it is expired. i won’t be recommending you to other students unless you help me

• 
  Diablo (@ARRelectech) reported 18 minutes ago

  @UltraDane @santanderuk and all other banks who do this - you are a joke and should be fined millions. Its HIS money, **** all to do with you. I'd find a bank that does let you do what you want with your own money and ditch these parasites - even for worse benefits

• 
  orwellvalley (@orwellvalley) reported 20 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  Cllr Param Nandha (@NandhaParam) reported 23 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk