Is Santander down in Borehamwood, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Borehamwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Withdrawals | ||
| Website | ||
| Transactions | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jason💙
(@JasonTheHH) reported
@MorganBroadcast That’s truly awful. @santanderuk needs evidence that you compromised your own PIN security. Sounds very unlikely that you did! Note: is there a way for a thief to have a PIN reset sent to your phone (& was this done?), or even to remind you of your PIN in the App? (Some apps do)
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Toby Benjamin
(@Toby_J_Benjamin) reported
@MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.
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Lorna May Wadsworth
(@Lorna_May_) reported
@MorganBroadcast So sorry to read about your awful experience and praying @santanderuk see sense and refund you. Would never bank with them after reading how they’ve treated you!!! Sending love x
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Ooohalolipop
(@ooohalolipop) reported
@MorganBroadcast Charlotte this is truly awful, as you say a bomb exploding at every turn! @santanderuk @VirginActiveUK you should be ashamed & this would stop me using your services! Protect your clients & have support services for victims not some clippy gatekeeper who obviously doesn’t care!
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Ali
(@sarcastic_ali) reported
@Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?
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CA Purkis
(@OstrichWars) reported
@MorganBroadcast @santanderuk The request usually shows them how serious you are about getting the information. You would be able to see how they came to their conclusions!? If you need any help with the GDPR request - DM me.
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.
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Dei Bryn 77 🏴
(@DeiBryn77) reported
@OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.
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Jac
(@viewfromhome147) reported
@MorganBroadcast How awful for you! And for it to happen to someone who has applied all the rules around pins and passwords is kinda scary. @VirginActiveUK and @santanderuk should be ashamed of themselves. They should be doing everything to help you and prevent this from happening to others
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk I feel sorry for her, but there's a major hole in this story. How did they get her pin code? It had to have been somewhere in her bag or on her phone. She claims it wasn't written down, but if it was in her phone somewhere that's the same thing. Many people put it in there.