Santander status: access issues and outage reports
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Borehamwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Borehamwood, England
The most recent Santander outage reports came from the following cities: Harrow, London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 25 days ago |
|
London
|
Mobile App | 1 month ago |
|
City of London
|
Mobile App | 1 month ago |
|
City of London
|
Transactions | 1 month ago |
|
Brentford
|
Login | 4 months ago |
|
London
|
Mobile App | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Omar Hassan (@hassano_82) reported from Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Patrick Keyte (@PatrickKeyte) reported from London Colney, England@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tom (@_TomCork_) reported@santanderuk access to online banking blocked without apparent reason. Called helpline, answered a lot of security questions to be told the lady can't help. Now on hold for more than 1 hour and have to cancel the call. Please advise.
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Jonathan Abrahams (@jca8155) reported@santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!
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Sion Williams (@SionWilliams) reported@theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢
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Grahamkendall82 (@grahamkendall82) reported@santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.
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HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported@trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES
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Puddy Tat 🐱 🐈⬛ (@Catford_Cat) reportedscam / phishing e-mails around at the moment that look as if they are from @santanderuk quite convincing, includes full name and postcode. 'click here' link goes to site registered in bangkok. think i had account with abbey national in the 80s but nothing since. reported.
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kevin (@k3vmc_invest) reported@santanderuk I have been phoning you since Friday. If you cannot sort out a simple block on an account within 72 hours, you should not be operating as a bank. Please. I know a lot of your staff are working from home, but please, wake someone up, or interrupt a tea break!
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Mrs KLea D 🖤❤️ (@KellyLD11) reported@santanderuk I can't get on my banking app. I've asked for new login details via post over 6 weeks ago and still haven't recieved; I cannot use my card online at all now... Please can someone help?
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Alan Morrison (@alanmorrison20) reported@bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE
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kevin (@k3vmc_invest) reported@willnorman @santanderuk I would prefer if you would just pick up the phone to answer urgent customer calls. Call me selfish, but three days on the phone is touching several raw nerves. Worst is, it’s ongoing.