Is Santander down in Borehamwood, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Borehamwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Leonie Tanczer
(@leotanczt) reported
@clevybencheton @santanderuk Oh, £75 wouldn't even justify the pain that was inflicted on me having to hear this bloody automated voice interrupting the music every 20sec. If it would just be the music - I genuinely think it would be easier to keep holding and working next to it. But this way...Argh!!!
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Russell McKernan
(@RussMcKernan) reported
@santanderuk I have been unable to transfer money from my Santander Choice account for TWO days! When will you fix this! It is now urgent.
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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Kev Mc
(@ScepticalScouse) reported
@santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.
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D🅰️♈️3️⃣®️
(@DreamWalker84) reported
@santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.
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Pat McCorry
(@ebootbay) reported
@santanderuk answer the ******* phones. You are a disgrace to customer service. 3 x 1 hours wasted so far. Uswitch coming your way soon.
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lunafish 🦕🦖
(@goodfoodgoodmo4) reported
@santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk
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Sebastian Riemann
(@surbiton2012) reported
Dear @santanderuk thanks for fixing your IT issue. As you decided we are to work late, does this mean our proc fee is now at double rate? Surely you could have kept the rates open tomorrow morning for an extra 2 hours instead? Thanks from all of us.
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Kaz 🦁 #UTV
(@Noodles2312) reported
@santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE
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Tony Reynolds
(@tonyreynolds67) reported
@santanderuk wonderful service… tell them I’m travelling abroad well in advance and then have my card declined when I arrive! Call them internationally and hold for 45mins+ and no answer. Wonderful service 😡😡😡