Sky outages and service status in Truro, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Falmouth.
Community Discussion
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Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, EnglandHow awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down in Cornwall?
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Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandThe #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Jacob Wells (@J4Kes93) reported from Falmouth, England@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Jon Grey (@Greyteach) reported from Mevagissey, EnglandNo browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Nick Jaye (@NickJaye1) reported from Probus, England@SkySports I agree never heard anything so one sided in Liverpool’s favour
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simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
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Very Grumpy Girdle🇪🇺🏴🇫🇷 (@TanyaAGT) reported from Grampound, England@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Stephen Bedser (@DigiPRman) reported from Redruth, EnglandSadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Wicky (@stelin34) reported@cxdi55 @skytv @SkyHelpTeam Move off , check comparison sites . EE was charging me £55 for 500gbs and every time I queried it was because of the service they provided is so much better , I only ever wanted them to sort glitches and had to go through phone robots, now with virgin 1100gbs £30 not a glitch!
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jules (@juliawant1) reported@cxdi55 @skytv @SkyHelpTeam I've just left sky for that exact reason and I'm now paying 25 quid a month for the same service
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bryan hawksworth (@HawksworthB) reported@cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱
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Freddie 🌈 and Freya 🏴 (@freddie_alex) reported@cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider
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NJS (@NicolaSims1966) reported@cxdi55 @skytv @SkyHelpTeam I’m a platinum customer being mugged each month for over a £100, I’m trapped in a contract I can’t escape. Unless I pay £300 that is. No thanks you robbing bastards
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cupid12 (@seanwithers) reportedCan we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam
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5hadow_TV (@5hadowtv) reported@cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back
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Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
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Raz (@Raaahaha) reported@cxdi55 @skytv @SkyHelpTeam I know it's obviously not great but at one point you were a new customer and you probably got a similar new customer offer for 12 months?
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Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem