Sky Outage Report in Truro, Cornwall, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Camborne, and Truro.

City	Problem Type	Report Time
Camborne	Total Blackout	23 days ago
Truro	Internet	1 month ago
Camborne	Wi-fi	2 months ago
Camborne	TV	2 months ago
Helston	TV	2 months ago
Newquay	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Sophie Sweatman (@sophsweet) reported 14 seconds ago from Falmouth, England

  @SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.

• 
  Sophie Sweatman (@sophsweet) reported 15 seconds ago from Falmouth, England

  @SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.

• 
  Sophie Sweatman (@sophsweet) reported 2 minutes ago from Falmouth, England

  @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

• 
  Sophie Sweatman (@sophsweet) reported 5 minutes ago from Falmouth, England

  @SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.

• 
  Dermot O Callaghan (@Omodon) reported 6 minutes ago from Quintrell Downs, England

  How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..

• 
  Claire Irons (@ClaireIrons3) reported 7 minutes ago from Truro, England

  @SkyHelpTeam why is my internet down in Cornwall?

• 
  Sophie Sweatman (@sophsweet) reported 8 minutes ago from Falmouth, England

  @SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions

• 
  Sophie Sweatman (@sophsweet) reported 9 minutes ago from Falmouth, England

  Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.

• 
  Richard Drew (@richarddrew788) reported 14 minutes ago from Redruth, England

  @DarrenWolves @SkySports Not bad for a Liverpool supporter

• 
  Sophie Sweatman (@sophsweet) reported 15 minutes ago from Falmouth, England

  @SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?

• 
  Claire Irons (@ClaireIrons3) reported 16 minutes ago from Truro, England

  @SkyHelpTeam why is my internet down again...Truro in Cornwall?

• 
  Sophie Sweatman (@sophsweet) reported 20 minutes ago from Falmouth, England

  @SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.

• 
  Sophie Sweatman (@sophsweet) reported 25 minutes ago from Falmouth, England

  @SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.

• 
  Sophie Sweatman (@sophsweet) reported 26 minutes ago from Falmouth, England

  @SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.

• 
  Sophie Sweatman (@sophsweet) reported 28 minutes ago from Falmouth, England

  The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.

• 
  Sophie Sweatman (@sophsweet) reported 37 minutes ago from Falmouth, England

  @wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.

• 
  Sophie Sweatman (@sophsweet) reported 47 minutes ago from Falmouth, England

  @SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.

• 
  Sophie Sweatman (@sophsweet) reported 53 minutes ago from Falmouth, England

  @SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort

• 
  Sophie Sweatman (@sophsweet) reported 54 minutes ago from Falmouth, England

  @SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.

• 
  Sophie Sweatman (@sophsweet) reported 59 minutes ago from Falmouth, England

  @SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuzanneHarrington (@soozysuze) reported 8 minutes ago from Brighton and Hove, England

  @SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?

• 
  ImKarlLucas (@ImKarlLucas) reported 8 minutes ago from Manchester, England

  I’m trying to cancel my @SkyUK but they are making it very hard.Ik on such a terrible deal it’s really not worth it anymore so good bye #Sky

• 
  ⭐️Ashby⭐️ (@TellerMarie) reported 10 minutes ago from Bromley, England

  Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

• 
  Alridge Prior (@redams66) reported 10 minutes ago from Liverpool, England

  @VillansArmy @SkySports Can’t put it solely down to villa being class, they where but that Liverpool last night was a far from normal business.

• 
  Teresalovesshoes (@teresaluvsshoes) reported 11 minutes ago from Broadstairs and St. Peters, England

  @SkyHelpTeam just finishing watching a series on sky go app on tablet and lots of adverts are being shown during episode, never seen this before, very annoying is it new?

• 
  Martin Smith (@dalboz177) reported 11 minutes ago from Rochdale, England

  @SkyHelpTeam can you help me, I have a Sky broadband wifi booster that doesn’t accept the pin on the back on any device... your help page is useless and doesn’t allow me to speak to anyone to sort this problem out...

• 
  Daniel John Paveley (@dannypaveley) reported 12 minutes ago from Romford, England

  Coor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!

• 
  Ray Waring (@RayWaring) reported 12 minutes ago from Liverpool, England

  @SkyHelpTeam tried to review my TV package however the details listed just aren’t clear. 1) it appears that my HD option has expired 2) no longer offers Sky Signature as a replacement for Box Sets. Whilst we’re all sat at home, the customer journey really shouldn’t be this difficult

• 
  karl eariss (@keariss) reported 21 minutes ago from Portsmouth, England

  @SkySports In my opinion this is a bad move for United. They definitely should have kept him and played him.

• 
  Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported 25 minutes ago from Walker Gate, England

  @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.