Sky Outage Report in Truro, Cornwall, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Camborne, and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne
|
Total Blackout | 20 days ago |
|
Truro
|
Internet | 1 month ago |
|
Camborne
|
Wi-fi | 2 months ago |
|
Camborne
|
TV | 2 months ago |
|
Helston
|
TV | 2 months ago |
|
Newquay
|
TV | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandThe #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Jeannie Cain (@Jeanniec007) reported from Truro, England@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Richard Drew (@richarddrew788) reported from Redruth, England@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, EnglandHow awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down in Cornwall?
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Mills (@Mattboi83) reported@SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨
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Richard Cool (@richgcook) reported@SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.
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Richard Cool (@richgcook) reported@SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?
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Samantha Watts (@sam_j_watts) reported@SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.
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COLFESeconomics (@COLFESeconomics) reported from London, England@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Brad Joy (@BradJoy93) reported@SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)
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Brad Joy (@BradJoy93) reported@SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered
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Lee Wakefield (@anorak58) reported@SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working
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Lianne Johnson (@ElleJ35) reported@SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.
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Lee Wakefield (@anorak58) reported@SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband