Sky Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Redruth, Camborne and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Camborne |
Internet | |
| Camborne |
Wi-fi | |
| Camborne |
TV | |
| Redruth |
Internet | |
| Falmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Jon Grey
(@Greyteach) reported
from
Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Matt Thomas
(@DuchyOvenClean) reported
from
St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tHE gREEN bASTARD
(@CELTIC2019) reported
@jdj795 @SkySports HMRC killed Rangers and you all support a tribute act, pass it on.
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Ben Short
(@_Ben_Short_) reported
@SkyHelpTeam Received a text now saying my order can’t be completed and to call the number to discuss...get an automated voice asking me everything, then sending me a text to sort things out, still don’t know what the problem is
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Cookie
(@Cookie86104630) reported
@SkyHelpTeam I'm trying to cancel my broadband and sky sports from my account and keep getting told to do it online, but when I've tried, I get told to ring. Wtf is going on.
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tracey meyrick
(@TraceyMeyrick) reported
@SkyHelpTeam day 9 without a working landline. There’s an outage problem that you’re aware of apparently. What’s happening? Do I get a reduction on my next bill?
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Niall Tansey
(@niall_tansey) reported
@SkyHelpTeam Even wifi speeds within a metre of the Router? as my speeds are still around 30-40 around the router. I understand how these thing work, As i explained to the person on the phone. I'd just was asking if it was company police to hang up on people while their issue isn't sorted.
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Adrian Hutchinson
(@AdyHutchinson) reported
@SkyHelpTeam @RobHolm38032834 It's still not working in Leeds.
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stu jones
(@stucjones) reported
@attrakta @mathgrees @SkySports Love to see your facts backing up the nearly 80%. We do need their justification. We want transparency and to understand why such poor decisions are made. No point in sanctioning them, give them a platform to admit mistakes and let us understand them.
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Steve
(@sdb1979) reported
@OpenreachHelp They said the same about you. Only you could update me. Spent 25 minutes on hold to get that information from Sky. Please, Please, can someone please help me?? !!! @SkyHelpTeam
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David
(@CompaneroDave) reported
from
Wallsend, England
@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Adam Miguel
(@elmiggo) reported
@SkyUK and @OpenreachHelp absolutely clueless and awful communication between them. Internet down yet again and no-one has a clue what's going on as per usual. Truly awful service.