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Sky Outage Report in Truro, Cornwall, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Camborne, and Truro.

CityProblem TypeReport Time
Camborne Total Blackout 24 days ago
Truro Internet 1 month ago
Camborne Wi-fi 2 months ago
Camborne TV 2 months ago
Helston TV 2 months ago
Newquay TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

  • TanyaAGT
    Very Grumpy Girdle🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    @Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service

  • Poldisleftpeg
    Brad (@Poldisleftpeg) reported from Saint Agnes, England

    So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • NickJaye1
    Nick Jaye (@NickJaye1) reported from Probus, England

    @SkySports I agree never heard anything so one sided in Liverpool’s favour

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(

  • jsteed773
    John Steed MBE (@jsteed773) reported from Helford, England

    @SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !

  • pholly22
    Penny Hollywood (@pholly22) reported from Truro, England

    @SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help

  • MikecityKent
    Mike Kent (@MikecityKent) reported from Redruth, England

    @JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix

  • Greyteach
    Jon Grey (@Greyteach) reported from Mevagissey, England

    No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @SkyHelpTeam HELP!

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

  • Jeanniec007
    Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • J4Kes93
    Jacob Wells (@J4Kes93) reported from Falmouth, England

    @SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    @SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.

  • gillings76
    simon gillings (@gillings76) reported from Newquay, England

    @SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace

  • DuchyOvenClean
    Matt Thomas (@DuchyOvenClean) reported from St Mewan, England

    @SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWood1990
    Mark Wood (@MrWood1990) reported

    @SkyHelpTeam Got a problem with WiFi problem on my phone its say dns

  • f1broadcasting
    Motorsport Broadcasting (@f1broadcasting) reported

    Announcement from @SkyUK this morning that it will donate over £1 million to @LewisHamilton's @mission44 charity, "to help tackle high rates of school exclusions among Black students as part of a new two-year partnership."

  • orchard_chronic
    G funk (@orchard_chronic) reported

    @virginmedia Im away anyway now , @SkyUK being installed tomorrow. I just want to cancel my package.

  • JoshB_Bourbonss
    Josh Brown (@JoshB_Bourbonss) reported

    @SkyHelpTeam Day three of sky broadband messing up, please no one buy a sky product or service. Absolutely doing my head in.

  • Jessica68228662
    Jessica (@Jessica68228662) reported

    @SkyHelpTeam But I got told I would be emailed it? Why have I not received it? Please help me

  • GPedliham
    G. Pedliham 2 💙💗🤍💗💙🌈 (@GPedliham) reported

    @SkyUK Internet down again. A regular occurrence particularly on a Monday morning

  • mcdonchr
    Chris Mcdonald (@mcdonchr) reported

    @skyuk To be fair I have found a solution now, connected a screen mirroring adaptor to the Glass screen, connect your laptop then use Sky Go, the user interface is much better and the software works!!! Just shows what an utter fail your Sky Glass product is….

  • stephen1985manu
    MANCSTASTEVO (@stephen1985manu) reported

    @SkyHelpTeam Is there any tv or streaming service where u just get sports only and if so how much please

  • lrhwsn
    Laurie 3000 (@lrhwsn) reported

    @SkyHelpTeam internet down at Crathes, Banchory, none of the links you’ve previously posted to check the service are available or working either. Any time frame for when either will be fixed?

  • nikki8908
    Nikki Jane (@nikki8908) reported

    @SkyHelpTeam my VIP rewards etc have vanished from my account for the 5th time since October 26th when my Glass was put in!! Not acceptable. Want it sorted, & not holding for 49mins for someone on the phone. Can you help ?