Sky Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Truro, Camborne, Helston and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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Matt Thomas
(@DuchyOvenClean) reported
from
St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Very Grumpy Girdle🇪🇺🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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simon gillings
(@gillings76) reported
from
Newquay, England
@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Nigel K
(@NDK72) reported
from
Falmouth, England
So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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Nick Jaye
(@NickJaye1) reported
from
Probus, England
@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Jon Grey
(@Greyteach) reported
from
Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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JeremySquibb 💙💛
(@JeremySquibb) reported
from
Helston, England
@adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Katie Roberts
(@KatieMRoberts16) reported
from
Portreath, England
@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Oxlade
(@Jade_Oxlade_) reported
@SkyHelpTeam Sell people sky glass and lose one connection joke…. Should cancel the whole lot, it’s 7.30 and it’s still not back on what is the ETA
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theoneandonlygailb
(@strypeyblue) reported
@SkyHelpTeam not at all happy that I've been charged the £20 admin fee when I was told by the woman in your retention department that this was waived due to the problems caused at the time. Listen to the call and refund immediately
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lynne dixon
(@lynnedixon14) reported
@SkyHelpTeam So what compensation will we get for this loss of service with no notice?
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chris usher
(@chrisusher8) reported
@SkyHelpTeam Great to see you keeping your customers informed NOT a thought me hub had gone kapoot I've had to see this on twitter to find out the issue simple txt would do wonders... abysmal...
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🌼🍋Helencello🍋🌼
(@Helencello) reported
@danlugsden @SkyHelpTeam I'm in Lambton, mines been down since about 10, working from home tomorrow so better come back, but what is most worrying is my elderly mums landline is down and I can't reach her if there is any problems. Washington not on list so we must be classed as Sunderland. Not good Sky
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Paul Davis
(@PaulDav16637523) reported
@SkyHelpTeam Still down.... please give an eta for it coming on and please give a number to speak to an actual person.
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Paul Davis
(@PaulDav16637523) reported
@danlugsden @SkyHelpTeam Same. Shocking customer service. Only stumbled on this by accident.
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lewis maskell
(@maskell_lewis) reported
@adrockrams @SkyUK There doing some work and it will be down between 00:00 and 06:00 for some people
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🌼🍋Helencello🍋🌼
(@Helencello) reported
@SkyHelpTeam I'm in Lambton, mines been down since about 10, working from home tomorrow so better come back, but what is most worrying is my elderly mums landline is down and I can't reach her if there is any problems. Washington not on list so we must be classed as Sunderland. Not good Sky
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The Mike 🇨🇩
(@LeMike10) reported
@carlos_198323 @Mav073 @SkySports You support Newcastle