Sky Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Redruth, Camborne, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Phone | |
| Camborne |
Total Blackout | |
| Camborne |
Internet | |
| Newquay |
TV | |
| Redruth |
Internet | |
| Newquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Very Grumpy Girdle🇪🇺🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Matt Thomas
(@DuchyOvenClean) reported
from
St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Jon Grey
(@Greyteach) reported
from
Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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simon gillings
(@gillings76) reported
from
Newquay, England
@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Nick Jaye
(@NickJaye1) reported
from
Probus, England
@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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† pete parker †
(@pete070489) reported
@SkyHelpTeam Ok not a problem
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darren berrecloth 💙
(@diberrecloth) reported
@SkyHelpTeam Spent an hour on the phone with them Tuesday run through everything , I’ve had it for 7 days I’ve not had a day without an issue, I’ll give it a couple more days then will@call to have it collected,
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Ryan Cashford
(@CashfordRyan) reported
Do you think @SkySports told @theowalcott that he wasn’t allowed to show any support for his old club or he wasn’t getting paid? Or he just bottled it next to two former Spuds?
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Holton
(@fryleigh1974) reported
@SkyHelpTeam Waste of time. Your phone lines are foreign call centres have poor comm quality . The website will not ket me cancel. Shocking it is😡
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michael seabright
(@123seabright) reported
@SkyHelpTeam Or just leave yourselves after 23 years of being a loyal customer which obviously you don’t care about..
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▪️Neil H▪️
(@neilhamshaw) reported
@SkyHelpTeam Do HDMI leads degrade? This current setup has been in place for months - in this specific house since October and only yesterday I started seeing the issue, intermittently. Seems like a software glitch because if the hardware wouldn't work, it just wouldn't work, right?
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Bravo 1 Niner
(@Bravo1Niner) reported
@SkyHelpTeam is there a broadband issue in halesowen b62 area? My connection dropped and I have an Amber light on router after a reboot. Thanks
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xWelshlad92x 🏴
(@xRhys92x) reported
@SkyHelpTeam Just got of the the line with Stefan from the broadband team, what a pleasure of a guy to talk to helping me out with my issue on my Internet and ordering me a new router as mine was broken. Lovely person all around
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H
(@HRHTherealone) reported
@SkySports Having a bad day need that
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Kay 🏳️⚧️🏳️🌈 she/her
(@kayc_1773) reported
@Michael93139770 @SkyHelpTeam No it’s not quite as bad as it was with the lack of choice since fibre became more available, but I would still like to have the same choice of providers as most of the rest of the country take for granted.