Sky outages and service status in Truro, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay
|
TV | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
-
Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
-
Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
-
Nigel K (@NDK72) reported from Falmouth, EnglandSo my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
-
Stephen Bedser (@DigiPRman) reported from Redruth, EnglandSadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
-
Jeannie Cain (@Jeanniec007) reported from Truro, England@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
-
Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
-
Richard Drew (@richarddrew788) reported from Redruth, England@DarrenWolves @SkySports Not bad for a Liverpool supporter
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
-
JeremySquibb 💙💛 (@JeremySquibb) reported from Helston, England@adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports
-
Nick Jaye (@NickJaye1) reported from Probus, England@SkySports I agree never heard anything so one sided in Liverpool’s favour
-
Katie Roberts (@KatieMRoberts16) reported from Portreath, England@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
-
John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
-
Matt Thomas (@DuchyOvenClean) reported from St Mewan, England@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Rad (@CFC_Rad) reported@TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm sueing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup
-
Kevin Hawkes (@Kev043) reported@MatchroomPool It's actually $12 is it worth it? not really, the video bitrate is terrible, less and less tournaments on @SkySports but it's okay to have a million darts events, but they make loads more money. I've watched @MatchroomPool live events since 1994
-
JC (@SaffaJC) reported@virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time
-
Max - CHAMPIONS 🏆 (@Max1886AFC) reportedI’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports
-
Mark Stockdale B.E.M (@markstockdale69) reported@oli_mcburnie @HullCity From first game to the last game, absolutely amazing, @skysports, take your Xg goals crap and ram it, doesn't mean a thing. Legends in the making UTT #hcafc
-
Crocidolite (@Crocidolite11) reportedI’ve just been informed by @skytv my bill is going up to £128. Don’t worry though, we can offer you a deal for £107. My reply. Put in my 31-day notice I’ll phone back in 31 days as a new customer using my middle name. This way I’ll only pay half the price. 19 years @SkyHelpTeam
-
Elton (@EltonMcManus) reportedAll the @SkySports channels covering the football, which is cool. But what about the Indy 500?!?! Where is the extra emergency channel?
-
Sean Hurl (@tottnamtifosi61) reported@SirPeter64 @BazettTony88772 @SkySports That close season Big Pat spoke to my Dad at Heathrow, both of them from North of Ireland & he said he wanted to stay but his contract was up. The club made a derisory offer and so he left on a free. We have always been cursed with crap owners.
-
DenseCraft (@DenseCraft) reported@GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.
-
OriginalCrackfox (@SteveGrange77) reported@SkySportsPL @SkySports Awful coverage post match. Why didn't you show the Arsenal players celebrating with the fans at the final whistle? Why are we having to watch West Ham and Spurs interviews? I've always dismissed the "Sky hate Arsenal" conspiracies, not any more.