Sky outages and service status in Truro, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
-
Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
-
Dermot O Callaghan (@Omodon) reported from Quintrell Downs, EnglandHow awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
-
Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
-
Penny Hollywood (@pholly22) reported from Truro, England@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
-
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
-
John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
-
Matt Thomas (@DuchyOvenClean) reported from St Mewan, England@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
-
Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
-
Katie Roberts (@KatieMRoberts16) reported from Portreath, England@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
-
Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
-
mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
-
Brad (@Poldisleftpeg) reported from Saint Agnes, EnglandSo @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
-
simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
🏆 COYS, Joe 🇺🇦 #PocketSunflowers (@Joe_DMB) reported@Charlie_UTS_ @TheSpursWatch @SkySports You said “Some people hate each other because of the team they support”. This has no relevance when discussing refereeing standards and demised of lower league referees.
-
Peter Taylor (@PeterTa49198988) reported@AngryBilic @SkySports its all far the next gen of surporters like that silly no nothing boy kemp and that useless other **** we had soccer am no got **** kids talking bollocks sky ******
-
Craig Rodger (@che5ter666) reported@RustyBComedian @SkySports Never a pen mate. Probably one of the worst decisions I’ve seen and the fact other angles weren’t used tells you everything. But, I absolutely love it. Also, stone wall pen on Maeda in the first half mind you not given when the keeper clattered into him.
-
Jack Walsh aka Welsh Williams (@Bobthedog1967) reported@JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!
-
neillybhoy1962 (@neillybhoy1962) reported@SkySports why do you insist with Kris Boyd and his biased opinions Tonight you g he age 3 anti Celtic pundits on and complaining about penalties yet Boyd never mentions how many the rangers got away with or mcinnes complaining for the sake of complaining
-
bridget (@HarleyACannon) reported@TheSaintCentre @SkySports maybe you could advise players on rules regarding ball biys please they can NOT hand a ball to a player in a game !! ....... oh wait that doest fit you stupid narrative hopefully when this debacle is sorted i pray you get sone sort of action against you
-
Jedd Timbs (@TeddJimbs) reported@TheSpursWatch @SkySports As an Australian thank **** he’s not ours… he’s been atrocious against us
-
Ricky (@Ricky81D) reported@JoshCF_ @skytv @SkyHelpTeam are terrible for it, we are out of contract, email saying monthly price will be £X amount, bill comes in and nowhere near, never had a bill in for the amount they have said yet.
-
Anto (@silentworks59) reportedWould @SkySports not make the panel a bit more balanced Boyd and pals are so one sided! A clear handball and they arguing it never touched his hand! #scottishprem #celtic #skysports
-
Chris Pritchard (@creativechrispy) reportedBurnley are poor. Villa are sluggish! Andy Hinchcliffe on Sky Comms is absolute ****! #UTV #avfc #SkySports