Sky Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Truro come from postal codes TR1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (35%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Truro, Redruth, Newquay, Camborne, Helston, Saint Columb Major and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Internet | |
| Redruth |
TV | |
| Newquay |
TV | |
| Truro |
TV | |
| Newquay |
TV | |
| Truro |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abby
(@AB_lou96) reported
@SkyHelpTeam hi,our sky q box seems to be frozen.Were having technical difficulties when watching f1 in uhd then lost all picture and sound however satellite signal said it was fine.Then did a restart and got frozen on blue page with home button.Restart again and box wont turn on
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Alex Ward
(@AwkWardy71) reported
@SkyHelpTeam It says ‘Item unavailable’. I understand it is a problem being experienced by many users on the Sky Community and a ‘known problem’ at Sky. I have updated the software and changed the DNS to 8.8.8.8 and 1.1.1.1 but still no joy. It is making Sky unusable for us.
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Richard Monyei
(@akaYEI) reported
@crake1985 @SkySports Poor from sky. In the days of equality for all to do this sends the wrong message.
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buckfuzzby
(@buckfuzzby1) reported
@LastWordOnSpurs @SkySports Great news crap comp anyway , less games to play.
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David Smith
(@david_the_smith) reported
@SkyHelpTeam Very disappointed - downloads fail not just on catchup but also on Sky cinema, so unable to view movies. Sky forum has over 40 pages of customers with same issue. Any progress on the fix, please? #skyqdownloadfailed
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Lauren Jade Baker
(@LaurenBaker2003) reported
@SkyHelpTeam is their a pole issue in the area ct12 as we’ve had no broadband since late Thursday night
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Stephen💚💛
(@stejambo) reported
@LastWordOnSpurs @RickySacks @SkySports Meh. Stupid competition anyway.
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Leonard Richards
(@leonardrichards) reported
@SkyHelpTeam I might have done. I explained the situation because I had a similar problem with a mobile network failure to tell me that Jamaica was not in the package, the difference with sky is failure to tell me that there are two types of international call rates. You are avoiding respons
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Sally 🐶 💙🌈
(@Humbertpie) reported
@SkyHelpTeam This is something that is happening to thousands of your customers… and according to a reply I got yesterday ‘you’re working on it’ … it’s a known problem to SKY, so please just sort it out 🙄
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Adman ⚽️🇮🇹
(@adman1981) reported
@LastWordOnSpurs @SkySports Happy with his never wanted to be in this awful comp anyways