Sky outages and service status in Truro, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Falmouth.
Community Discussion
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Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Nigel K (@NDK72) reported from Falmouth, England@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Very Grumpy Girdle🇪🇺🏴🇫🇷 (@TanyaAGT) reported from Grampound, England@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Katie Roberts (@KatieMRoberts16) reported from Portreath, England@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Nigel K (@NDK72) reported from Falmouth, EnglandSo my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandThe #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Penny Hollywood (@pholly22) reported from Truro, England@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Jacob Wells (@J4Kes93) reported from Falmouth, England@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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gje (@67_gooner) reported@cxdi55 @skytv @SkyHelpTeam Cancel and then get another family member to take on the new deal as a new customer
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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chelseamitchyboy (@chelseamit82122) reported@cxdi55 @skytv @SkyHelpTeam say u want to cancel and u will get a better deal
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Edward Woods (@ManicEddie) reported@cxdi55 @skytv @SkyHelpTeam I had a similar issue with Virgin and ended up leaving because I don't need endless numbers of channels, I just need something good to watch.
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Colin Morty (@cmwba) reported@SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.
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JulieH (@eirwenjulia) reported@SkySports what are u doing with this problem re the red button via the tv? Ive had no access for 2 weeks its disgusting 😡😡😡😡
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DR .PERRINS Media Teacher (@Mr_Perrins13) reportedThis is one of the clubs btw that the scum at @SkySports will tell you all is a well run club and represents its community... Horrible scumbags for doing what they've done...then owned up to And then doubled down #premierleaguescum
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Everything is a lie (@GrahamBlundell2) reported@AndyDunc81 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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David Weir (@dweir3132) reported@KevvyJ63 @SkySports @virginmedia Same error here - could watch Wigan Rugby or any footy. Shite Service at Premium Price.