Sky Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro, Helston and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Total Blackout | |
| Truro |
Internet | |
| Camborne |
Wi-fi | |
| Camborne |
TV | |
| Helston |
TV | |
| Newquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Logan
(@vicstar65) reported
@SkyHelpTeam the worst customer service from the Sky mobile team. 2 days in a row on hold for over 30 mins and nobody can seem to help. Think I’ll move all of our family mobile accounts back to o2!
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Jack Hayward
(@jphayward89) reported
@SkyHelpTeam Please help me ASAP with multiple issues. I've tried to get in touch in several ways, but am getting nowhere.
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Jay
(@Muzziman777) reported
@SkyHelpTeam No there isn’t, I had ALL SKY sports for £12 pm .. because the advisor just did it .. every sky sports for 12 pm … check my account previously to check .. you can give a customer any price you want , but choose to charge ridiculous price because most folk won’t challenge it
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Amelia
(@MissDLondon) reported
@SkyUK your customer service is awful. On hold for 40 minutes, to then have my call ended. Why, as an existing customer, can I not receive the same offer as a new customer?! Utterly absurd.
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Darkmaster
(@Dark_master5) reported
@SkyUK What very little on sky and reduced my Laca Kate tk a minimum. Products are poor and I watch far more on Netflix which is miles cheaper.
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Martin Miller 🇬🇧
(@MartinMiller73) reported
@SkyHelpTeam hi, I received an email on the 10th June advising that you have added another 12 months of savings and these have been added to my bill. My bill for Sept & Oct are incorrect as the TV bill should be £50. Can you help to correct the amount being charged?
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Martin Fuller
(@FortniteLgds) reported
@SkyHelpTeam is there a way to get a response from a human rather than the automated system on DM? It has defaulted to needing an engineer to come out which I’m not sure is necessary if I was able to describe the issue with someone that could understand.
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Jack Hayward
(@jphayward89) reported
@SkyHelpTeam Sky Broadband and Sky Glass. Broadband not working due to negligent work in connecting us and we can't use our Glass as we weren't provided the right materials to set it up with. We need a refund for everything we've paid so far as this is pretty ridiculous.
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Mark Davies
(@markeydavies) reported
@SkyHelpTeam Is there anyway of sorting my paramount plus or don't you have any idea on how to fix.
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Magz Watkins
(@Magz_Watkins) reported
@SkyUK is your mobile page down? Been trying for a few days as looking at getting a tablet from you but just says technical error when I click on page????