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Sky outages and service status in Truro, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Camborne.

Community Discussion

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Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @SkyHelpTeam HELP!

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • jsteed773
    John Steed MBE (@jsteed773) reported from Helford, England

    @SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !

  • Sj4James
    Steve james (@Sj4James) reported from Falmouth, England

    Worst game off football ever seen. Should off shown forest and fulham @SkySports

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down in Cornwall?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.

  • Omodon
    Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?

  • DigiPRman
    Stephen Bedser (@DigiPRman) reported from Redruth, England

    Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    @SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • J4Kes93
    Jacob Wells (@J4Kes93) reported from Falmouth, England

    @SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • petrolhead63
    Lorenzo (@petrolhead63) reported

    @jammierooroo @LeeIsTweetin @SkyUK Comcast own them so their customer service is outsourced to the Philippines/somewhere like that. They tried stitching me up by agreeing a deal on text chat & then reneged, but I’d screen shotted the message exchange. Threatened U.K. legal action, soon backed down. They’re sharks.

  • BootsieBlanche
    Bootsie🏆 (@BootsieBlanche) reported

    @jammierooroo @SkyUK Most phone companies have a lower rate by about a 1/3rd if someone is on a fixed income and even more discount is available if she has tv & phone w same provider. Also make official complaint so it's escalated to a manager and they should offer cash or credit as a sorry.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @DavidJa51216245 @SkyUK She was already a Sky customer, she was out of contract so they called her. So kindly **** off.

  • cal52612
    One Cal (@cal52612) reported

    @jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless

  • JessKa73
    Iain Morrison (@JessKa73) reported

    @jammierooroo @timcaulfield @SkyUK Get the call time from your mothers phone. exact time, speak to cancellations department. ask them to flag the call for you and say you want that call listened to. Sky are under obligation to record all calls. If they have broken the rules OFCOM Complaint. Cancel contract...

  • rustyshaft12
    Den (@rustyshaft12) reported

    @jammierooroo @SkyUK Put a complaint in and ask for the call to be reviewed. You have to tell them you raising a complaint or otherwise they will ignore it

  • pewtey99995828
    ArthurPewtey999 (@pewtey99995828) reported

    @jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.

  • zoezm_
    zoe (@zoezm_) reported

    @jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.

  • d_lo101
    Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reported

    Hey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!

  • DroffoJ
    DroffoJ #JusticeForMalkiRoth (@DroffoJ) reported

    @jammierooroo @lisareality1 @SkyUK Just cancel the contract. There’s a 14 day cooling off period!