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Sky

Sky Outage Report in Truro, Cornwall, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Camborne, and Truro.

CityProblem TypeReport Time
Camborne Total Blackout 23 days ago
Truro Internet 1 month ago
Camborne Wi-fi 2 months ago
Camborne TV 2 months ago
Helston TV 2 months ago
Newquay TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.

  • richarddrew788
    Richard Drew (@richarddrew788) reported from Redruth, England

    @DarrenWolves @SkySports Not bad for a Liverpool supporter

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • Poldisleftpeg
    Brad (@Poldisleftpeg) reported from Saint Agnes, England

    So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.

  • DuchyOvenClean
    Matt Thomas (@DuchyOvenClean) reported from St Mewan, England

    @SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down in Cornwall?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @SkyHelpTeam HELP!

  • Jeanniec007
    Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • Omodon
    Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..

  • jsteed773
    John Steed MBE (@jsteed773) reported from Helford, England

    @SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • J4Kes93
    Jacob Wells (@J4Kes93) reported from Falmouth, England

    @SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down again...Truro in Cornwall?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • martinT20
    martin T (@martinT20) reported

    @ChelsLad66 @SkySports How does that clown even get a job bland analysis and don't know ****

  • marc10th
    Marc10th (@marc10th) reported

    @StopFundingHate @weetabix @SkyUK Here we go, let's cancel and shut down everything we don't like. Pathetic.

  • bayour20
    BAY (@bayour20) reported

    @AbsoluteChelsea @SkySports Just say Doucoure was stupid. He won’t beat you Frank

  • jocky66
    Paul H (@jocky66) reported

    @SkyHelpTeam Hi,I have the full skyq, so have enabled the Para+ app. The phone/tablet version has updated and I need to sign in,I have forgot my password,is it easy to reset,and do I do it via skyq app or on my phone, I am still signed in to the skyq app. Thanks.

  • opponggodfred27
    GD (@opponggodfred27) reported

    @CFC_Jamie431 @AbsoluteChelsea @SkySports Guy knew he was playing like ****. Ba I still believe in him to make a great come back.

  • Buyor_47
    KING BUYOR ⭐️⭐️ (@Buyor_47) reported

    @ChelsLad66 @SkySports They don’t even know ****, they prove it time as again with comments like this

  • Cleags
    Cal (@Cleags) reported

    @GNev2 @SkySports @ManUtd Do we have to though. Can't you just not televise United games until we know how **** we are?

  • george09358534
    george (@george09358534) reported

    @ChelsLad66 @SkySports No way did he say this, just goes to show how stupid these pundits are

  • hugle_simon
    Simón Hugle (@hugle_simon) reported

    @AbsoluteChelsea @SkySports i think jorginho's game is a very slow game for a team with such fast attackers, kante, kova and gallagher would be a better option for a more explosive chelsea

  • Author_Artist
    Patrick -Ausgood- Goodwin (@Author_Artist) reported

    This afternoon the Skysports pundits went on and on about our bad season last year. The owners, losing 2 finals, bad performances etc. If we were so ****, what is the excuse of the other 17 teams? We were 3rd, 2 trophies, the others must have been embarrassingly ****. Just saying