Sky Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1 and TR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro, Newquay, Falmouth and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
TV | |
| Truro |
Internet | |
| Truro |
Internet | |
| Newquay |
TV | |
| Truro |
TV | |
| Newquay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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loxie-14
(@14Loxie) reported
@SkyUK i paid £16 for Fast Furious 9, I haven’t finished watching it n after 48hrs its taken down. I think your greedy and ***************. And where does it state when paying its only up for 48hrs. Very disappointed an unhappy customer. Contracts up in Oct, BT n Virgin got deals
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alge21
(@algernon2101) reported
@SkyHelpTeam We have spent hours in n the phone with Sky since we make bed home. I’m not wasting anymore time. I will only get the same responses. As I said the home move issues you admitted liability and compensated, what your not grasping is this is following your text last night regarding
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alge21
(@algernon2101) reported
@SkyHelpTeam Spotify this is the 3rd time I n 3 weeks we’d had to have called you and it’s extremely poor service, hence We’ve raised an official complaint
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alge21
(@algernon2101) reported
@SkyHelpTeam But they haven’t helped hence the official complaint. Your supervisor wouldn’t come to the phone and nobody wants to take ownership. Please don’t come back to me with another automated response. I wonder how angry you would be being sent incorrect demands and wasting hours on
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Thomas....
(@Thomas_R1983) reported
@SkySports Not as bad as yous if he doesn't go to city
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alge21
(@algernon2101) reported
@SkyHelpTeam Also if you’re not sure and I quote “why u feel like that” then you shouldn’t be in customer service. If we hadn’t called the last 3 times we would have been £300 out of pocket and none of it our fault, so not sure why you can’t grasp our anger.
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Jackie Baker
(@JLbaker9) reported
@SkyHelpTeam Open Reach came out today & my line works fine up to the router, so the problem is the router. I have spent 1 hour 20 on the phone to Sky only to be told they can’t send a new router until an engineer comes out so another OR engineer is booked for tomorrow. This is ridiculous! 😡
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Samir
(@samir_uddin) reported
@SkySports Hi @SkySports it is extremely disappointing to see your commentating team at ENGvsIND in worst casual dressing. It's a test match and deserve proper suit. I am sure you can fit that in your budget.
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alge21
(@algernon2101) reported
@SkyHelpTeam You’re just repeating what was said when we called. So explain why the email said WE had cancelled Spotify? However that’s not the issue, the issue is all the mistakes you have made since we moved n the last month. You have threatened us with a £200 bill because we cancelled
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Josh
(@JMO_96) reported
@NTFCNathan @SL10____ @SkySports Pukki scored 11 for one of the worst teams in prem history while playing 3 months with a broken toe