Sky Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Saint Columb Major and Helston.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Nigel K (@NDK72) reported from Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Nick Jaye (@NickJaye1) reported from Probus, England
@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Matt Thomas (@DuchyOvenClean) reported from St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Jon Grey (@Greyteach) reported from Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Very Grumpy Girdle🇪🇺🏴🇫🇷 (@TanyaAGT) reported from Grampound, England
@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England
@SkyHelpTeam HELP!
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Stephen Bedser (@DigiPRman) reported from Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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Jacob Wells (@J4Kes93) reported from Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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simon gillings (@gillings76) reported from Newquay, England
@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Mike Kent (@MikecityKent) reported from Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Nigel K (@NDK72) reported from Falmouth, England
So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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Katie Roberts (@KatieMRoberts16) reported from Portreath, England
@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
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Penny Hollywood (@pholly22) reported from Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Nigel K (@NDK72) reported from Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Brad (@Poldisleftpeg) reported from Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Nigel K (@NDK72) reported from Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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mark (@cornishsportG) reported from Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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John Steed MBE (@jsteed773) reported from Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones (@chrisjones74) reported
@1MickyHazard I agree that caps get thrown around like confetti .. but he said .. and I quote "you're a bad player if you don't play for your country" .. I just think he's on there for the wind up .. he's @SkySports Adrian Durham
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Karl Vogts Sings (@karlvogts) reported
@SkyHelpTeam Hey, my upcoming bills are more expensive than I have agreed on my new contract. Can you help?
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helen desmond (@helendes) reported
@SkyHelpTeam have just been cut off in a call with your support team after nearly an hour trying to sort out a problem - can someone contact me!
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AndyMcWell-S_C_F_C (@amcscfc) reported
@SkyHelpTeam Hi there... I made a call in Dec' to cancel my subscription.. on the call I was told that all I needed to do had been done & my services would automatically be restricted from a future date. That date has now passed & I still have connection. I have cancel My DD.
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ACID23 (@MajinAcid23) reported
@moswaqqz @UtdDistrict @SkySports If I were Luke Shaw, I'd be adamant and stick to my guns. It's then down to the FA to prove this wasn't said via the recording on the referees microphone
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Sandy_SY (@Sandy_SY56) reported
@SkySports Do other top teams have a problem of mentality because they can't even score against some fridge, weakling on the air, tackle merchant, fullback who can't even attack, and a keeper who can't catch a single cross? I fix it for you.
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Laura Hunter (@LauraHunter315) reported
@SkyHelpTeam Hi I’ve been having issues with my broadband, is there any way to get it sorted without having to call?
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arby (@RachelBrennan1) reported
@SkyUK how can i actually speak to a human being and not a recording that points me to online help? Of course i have already done all that hence the call to speak to someone
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Mr Endowed (@daramola4444) reported
@SkySports Big lie , just to defend the ref poor decision
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Ann Morton (@ann0401annie) reported
When you are working from home & are having ongoing broadband & phone issues for more than 5 days. A recorded message saying we are aware is not enough info, please help @SkyHelpTeam