Sky outages and service status in Truro, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Falmouth, and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Falmouth
|
11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
-
Nigel K (@NDK72) reported from Falmouth, England@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
-
Jacob Wells (@J4Kes93) reported from Falmouth, England@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
-
Dermot O Callaghan (@Omodon) reported from Quintrell Downs, EnglandHow awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
-
JeremySquibb 💙💛 (@JeremySquibb) reported from Helston, England@adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports
-
Nigel K (@NDK72) reported from Falmouth, EnglandSo my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
-
Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
-
Stephen Bedser (@DigiPRman) reported from Redruth, EnglandSadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
-
Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
-
mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
-
Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
-
Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down in Cornwall?
-
simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
-
Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
-
Very Grumpy Girdle🇪🇺🏴🇫🇷 (@TanyaAGT) reported from Grampound, England@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandThe #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
-
Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
ANIA GABB (@aniagabb) reported@SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!
-
Release the files (@Ftheorangetwat) reported@MichelleBeckett @SkyUK @VodafoneUK I’ve heard a glut of similar issues like this in the last week! Shame because Virgin flights are our absolute go-to because of their quality and service. Would be good if those levels were carried through all businesses that carry the same name.
-
MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
-
Precious Atubobienemi (@PAtubobienemi) reported@SkySports McCullum "stepping down" right after England's results dipped isn't a coincidence — it's a man reading the writing on the wall before he's pushed.
-
Wes Poole (@keane016) reportedThe irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha
-
Jane Skudder (@janeskuds) reported@MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...
-
Scotland Football xG guy (@scotland_xg) reported@SkySports There’s no way it should have been ruled out. The game should have been stopped, if the ref saw the incident. When it wasn’t stopped play on. This is a non story. England had so much to do and bellinghams goal is like maradonnas versus Belgium. We want more goals and less VAR
-
Ross (@RossUKRFC) reportedHey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....
-
Dmh (@Dmhches) reported@SkySports He couldn’t help the team, no he was the one that hurt his own team. Let’s have some accountability shall we
-
Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless