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Sky outages and service status in Truro, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Falmouth.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Jeanniec007
    Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • JeremySquibb
    JeremySquibb 💙💛 (@JeremySquibb) reported from Helston, England

    @adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions

  • NickJaye1
    Nick Jaye (@NickJaye1) reported from Probus, England

    @SkySports I agree never heard anything so one sided in Liverpool’s favour

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(

  • DuchyOvenClean
    Matt Thomas (@DuchyOvenClean) reported from St Mewan, England

    @SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • DigiPRman
    Stephen Bedser (@DigiPRman) reported from Redruth, England

    Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @SkyHelpTeam HELP!

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?

  • pholly22
    Penny Hollywood (@pholly22) reported from Truro, England

    @SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    @SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Womblesmoan
    Wombles Had A Moan (@Womblesmoan) reported

    @reesefletcher_ @Donsboy1988 @SkySports Maybe Sky should sell to some private investors and then their service would be better and more competitive. All we want is to see success on and off the screen. #contemptforfans #poorcomms #blamingallourproblemsonfanownershipisfun

  • horror_ie
    horror.ie (@horror_ie) reported

    @MugwireJackson @SkySports So Spurs get two players for the price they'd pay normally, but this way they risk getting charged for money laundering with City. Sure. I swear, Arsenal fans are never happy.

  • Sargy7
    Ian Sarginson (@Sargy7) reported

    Was with @SkyUK for 25 years. I left due to their prices being so high and continually going higher. I sent their equipment back but apparently it arrived a day late and they want to charge me over a hundred £. Absolute greed. I will never go back now

  • DavidCleal2
    David Cleal (@DavidCleal2) reported

    @SkySports Youre the problem sky wish you would pull out of football

  • MdKhanmon
    Md khanmon (@MdKhanmon) reported

    @BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix

  • frostytop81
    rob nightingale (@frostytop81) reported

    @TheClubLiveTw @SkySports I so hope he makes this horrible bitter prick eat his words.

  • official_kasie
    Anambra FIRST SON (@official_kasie) reported

    @SkySports But you never mentioned how much Zirkzee was valued at

  • Paul8MuJ
    Paul H (@Paul8MuJ) reported

    @SkySports Who actually watches this crap?

  • griggy_99
    Eddie Grig (@griggy_99) reported

    @SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie

  • joewalshrocks
    Jo ❯❯❯❯ (@joewalshrocks) reported

    @Sargy7 @SkyUK I left Sky months ago. I bought an Apple TV box (obviously others are available), changed Internet provider and have never looked back. I'm around £80 a month better off.