Sky outages and service status in Truro, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Nigel K (@NDK72) reported from Falmouth, EnglandWell it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Jon Grey (@Greyteach) reported from Mevagissey, EnglandNo browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Katie Roberts (@KatieMRoberts16) reported from Portreath, England@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
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simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Nick Jaye (@NickJaye1) reported from Probus, England@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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OC21 (@IAmOC21) reported@SkySports Every one of these lists ages badly. 11 of the 13 biggest spending clubs on earth this summer were English and it still did not stop Arsenal ending 22 years without a title. Fees buy attention. The table has never cared what anybody paid.
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🎗Mark Greeny 65🎗 (@markmae66) reported@johnanthonyr4 @SkySports It's awful now all woke,ticking the boxes & Influencers
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Ste F (@Stevefoxy78) reported@Mataniels @SkyKaveh @SkySports Its funny watching them through gritted teeth talk down City's business and talk up UTDs
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Mike Ramsden (@RamsdenMike) reported@charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +
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James (@JamesMu01108473) reported@willytownsly @RangersFC @SkySports Never happens bud
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Geo (@GeoWordz) reported@AFC_One @cdavison_afc @SkySports I am so tired, bro. It is draining! We knew we needed a top-quality LW for the last two years. We are now going into the last day of the transfer window without a solution. It is disgusting!
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Steve Jones (@stevejones177) reported@SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.
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Oghenemere (@oghenemere005) reported@adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?
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Charlotte (@charlieldrv) reportedHow can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!
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Tom Willis (@Willis111) reported@SkySports its great you have all this live football but if you could show it without it stopping every 2 minutes followed by terrible picture quality tjay would be much better #colu