Sky outages and service status in Truro, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent Sky outage reports came from the following cities: Falmouth.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Nigel K (@NDK72) reported from Falmouth, England@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Nick Jaye (@NickJaye1) reported from Probus, England@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Richard Drew (@richarddrew788) reported from Redruth, England@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Nigel K (@NDK72) reported from Falmouth, EnglandSo my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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Jeannie Cain (@Jeanniec007) reported from Truro, England@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nnaedozie_ (@Nnaedozie_) reported@SkySportsPL You guys are the worst All the time "skysports understands" Give credit to the real journalists you leech of their work
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Cliff Mahoney (@cliffscab) reported@SkyHelpTeam Now there’s a surprise no customer service!!!
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BigPapa (@Official_Ah_gee) reported@Jojo_Royal01 @SkySports Definitely and spending that much, they can easily still get probably 2 or more extra player for to support the current squad with that amount
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Michael (@Nichol_5) reported@StretfordPaddck @SkySports Leave. Sell. Never been good enough.
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SkY (@SocioSkY) reported@UTDreds9 @eurofootcom @SkySports Ansu Fati never played as 9 or 10 in his entire career as pro footballer and anyways it's not like he was that bad player injuries ruined his time at barcelona. boy going through miniscus surgery which could have finished his career.
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Mabubu (@mibubuno) reported@TouchlineX @SkySports Imagine having a 100 after having a red card offense and a horrible final.
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Crepycidon (@crepycidon) reported@WeAreOpenreach @SkyHelpTeam We are trying to resolve issues (there is a broken cable). Your Indian, UK, South African and E Europe call centres have ALL lied to us today. We are taking the day off work because we were promised an engineer. You cancelled it. And lied to us
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XRPMemes (@XRPLRipples) reportedOh man, @SkySports ... still waiting patiently for the #darts final to be available on catchup ... 14 hours after the event .. poor form !
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Al (@adam19832017) reported@SkyHelpTeam hi how do I make a complaint, your app makes it impossible to cancel Netflix booster.
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Pranjal Prasun (@pranjaltwenty) reported@TouchlineX @SkySports Football Illiterates will never understand why Spain never needed a Comeback in the First Place. Sky Sports Admin with 0 Ball Knowledge.