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Sky outages and service status in Truro, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • The most recent signal from this area was received Jul 3, 1:48 PM GMT+1.
  • 100% E-mail (100%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Truro, England

The most recent Sky outage reports came from the following cities: Falmouth, and Newquay.

CityProblem TypeReport Time
Falmouth E-mail 5 days ago

Nearby cities with recent reports

Falmouth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down in Cornwall?

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • pholly22
    Penny Hollywood (@pholly22) reported from Truro, England

    @SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.

  • KatieMRoberts16
    Katie Roberts (@KatieMRoberts16) reported from Portreath, England

    @SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!

  • Greyteach
    Jon Grey (@Greyteach) reported from Mevagissey, England

    No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.

  • MikecityKent
    Mike Kent (@MikecityKent) reported from Redruth, England

    @JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix

  • DigiPRman
    Stephen Bedser (@DigiPRman) reported from Redruth, England

    Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞

  • JeremySquibb
    JeremySquibb 💙💛 (@JeremySquibb) reported from Helston, England

    @adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions

  • Poldisleftpeg
    Brad (@Poldisleftpeg) reported from Saint Agnes, England

    So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported

    @SkyHelpTeam Why does my SKyQ box keep disconnecting itself from the wifi... I'm connect on every other device in the house no issue.... But the SkyQ box keeps disconnecting,..

  • mcrossley62
    Crob (@mcrossley62) reported

    @SWFCTrust Anyone subscribing to @SkySports and complaining about this is part of the problem. Can’t have it both ways.

  • tracey_milktray
    Tracey Ashpole (@tracey_milktray) reported

    @SkyUK No broadband since yesterday and the last update is 1am this morning. Just states down in my area. Can I get an update?

  • ShayneWilliams
    Shayne Williams (@ShayneWilliams) reported

    Why have @skytv made it pretty much impossible to contact them, @SkyHelpTeam? Apparently I’m a VIP customer with 19 years service but I can’t speak to anyone online but chatbots. I’ve been within service for weeks and now engineers are just cancelling appointments well within the time they’re due. For the amount we pay, this is a joke!

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports Magic Weekend opening with Huddersfield vs York is the rugby league equivalent of a support act nobody paid to see but somehow still shows up early for.

  • fertscientist
    The Scientist (@fertscientist) reported

    @DonnaLouise1212 @SkyUK 💯they are as bad as the BBC all Bolsheviks

  • FursieRS6
    Fursie (@FursieRS6) reported

    @DonnaLouise1212 @SkyUK Dear @SkyUK - please be honest about your involvement. Please clear this some can all cancel our subscriptions knowing….

  • NENufcfan
    Nufc Fan (@NENufcfan) reported

    @SkySports He was never in the WC. He was only there as a pointless cheer leader. EMBARRASSING

  • SaintJ92
    🗣💨 (@SaintJ92) reported

    @SkySports Referee was absolutely shocking. We were **** anyway but Kendall was a disgrace as per usual.

  • FairPla10666650
    Fair Play (@FairPla10666650) reported

    @Nigel_Farage Cancel @SkySports