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Sky outages and service status in Truro, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Truro, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down in Cornwall?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.

  • KatieMRoberts16
    Katie Roberts (@KatieMRoberts16) reported from Portreath, England

    @SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(

  • pholly22
    Penny Hollywood (@pholly22) reported from Truro, England

    @SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help

  • NickJaye1
    Nick Jaye (@NickJaye1) reported from Probus, England

    @SkySports I agree never heard anything so one sided in Liverpool’s favour

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.

  • Poldisleftpeg
    Brad (@Poldisleftpeg) reported from Saint Agnes, England

    So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.

  • Jeanniec007
    Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • DigiPRman
    Stephen Bedser (@DigiPRman) reported from Redruth, England

    Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • DuchyOvenClean
    Matt Thomas (@DuchyOvenClean) reported from St Mewan, England

    @SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.

  • gillings76
    simon gillings (@gillings76) reported from Newquay, England

    @SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RobGemmell1
    Rob Gemmell ⚒ (@RobGemmell1) reported

    Why ******** would they interview Trippier when we’re trying to watch the game?! @SkySports

  • PR_86LFC
    Paul (@PR_86LFC) reported

    @BenBLFC @AFC_Gooner_Mark @SkySports Never known a fan base like it, absolute morons

  • OrvCole
    #ColeWorld (@OrvCole) reported

    @SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

  • PunterHRPGA
    PunterHRPGA (@PunterHRPGA) reported

    @AFC_Gooner_Mark @SkySports What a terrible decision

  • jpwred316
    JPW🇮🇪🇪🇺 (@jpwred316) reported

    @AFC_Gooner_Mark @alex195_ @SkySports Be funny as **** if Arse-holes lose or draw

  • MitomafanMitoma
    Evil Twin Ian (@MitomafanMitoma) reported

    @AFC_Gooner_Mark @SkySports I was. Out getting me bum finger by my future. Fist wife before my gce and I fail but to be honest

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @thanos876 The AD21 case had a huge support from F1 higher ups i.e The Ecclestone, Todt Et al. Ecclestone boldly said in his Skysports interview on 13/12/21 that "They thought Lewis would leave the sport after winning his 6th title", he also said Lewis will NEVER win the 8th title

  • HollowayRd73
    N5 (@HollowayRd73) reported

    @KildareGunner @SkySports He just cant help himself. Utter prick