Sky Outage Report in Spennymoor, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Spennymoor come from postal codes DL16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent Sky outage reports came from the following cities: Stanley, Durham, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Chester-le-Street, Seaham, Darlington and Consett.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| TV | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
-
Chris Noble
(@funksoulHulk) reported
from
Darlington, England
Nothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam
-
Doctor Funkenstein - Commissions Open
(@jayhorner) reported
from
Darlington, England
@SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover
-
ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
-
Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
-
#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@SkyUK got new broadband for less than 3 days which should have child security settings that are not working your call centre states “they are helpless”
-
Christopher B
(@Christo82406026) reported
from
Stockton-on-Tees, England
Dermot Gallagher needs to phone in sick tomorrow. So many poor decisions by refs and VAR. Unexplainable. @SkySports @premierleague
-
Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
-
OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
-
Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
-
Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
-
Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
For the love of God @skysports, please turn the sound down of that bloody band #whataracket #dontstandbyme #ENGvSA
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
-
Yatesy
(@Yate5y) reported
from
Darlington, England
@SkyUK trying to see how much sky sports hd is and broadband and can't see to see a price on your website. New customer. What's the ££
-
Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
-
Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
-
Kevin Draisey
(@kevindraisey) reported
from
Newton Aycliffe, England
Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!
-
pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
-
Richard Sutton
(@rich_sutt) reported
from
Darlington, England
@SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.
-
.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
-
Kevin Rissetto
(@KRissetto) reported
from
Darlington, England
Am I spending my Friday night watching a re run of @LFC vs @NUFC on @SkySports. Too damn right I am. Standard is shocking😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Parth
(@TweetoBeta) reported
@SkyHelpTeam This is absurd, I just got a mail that engineer visi is cancelled. May I know who and why you cancelled the engineer visit and how my connection will be restored? This is the worst service ever #worstservice @ShieldVoC
-
Mackenzie Williams
(@MJ23799994) reported
@SkyHelpTeam Thank you! I can't find the number to call them as the sky landline is also not working
-
Steve Roberts
(@SteveRob1972) reported
@SkyUK So my signal completely disappeared yesterday. Called today and next engineer appt is a week today. Premium price and now double to wait time for an engineer. Not good enough Sky
-
Kelly Harvey
(@nobodysfool87) reported
@SkyHelpTeam No don’t do that don’t just pass me off to another damn website I have been through them all just do your job and give me my damn money back I’m not paying for a service I didn’t receive
-
Penny&Lea
(@NorthEastLass1) reported
@SkyHelpTeam The same as first picture above. Using the app it stated issues in my area, again as above. What I don't understand is I have sky boost and if there are known issues you are meant to text me and update me on when it will be fixed etc never got anything. So what am I paying for?
-
Cherry⁷
(@Cherxcxo) reported
@SkyHelpTeam fix your WIFI mate @SkyUK
-
Eilish Cunningham 卌
(@EilishCx) reported
@SkyHelpTeam So I’ve never looked for it before but was looking at the app after I had called to see? So I’ve never actually seen it?
-
Cieran O'Brien
(@CieranOBrien) reported
@SkyHelpTeam Hi, I’m on Sky Q. The app says no issues. But intermittently ITV will break on the sound. It will be between 5-10 minutes and just keep repeating of breaking on the sound.
-
Penny&Lea
(@NorthEastLass1) reported
@SkyHelpTeam Also, the specific issue reported was slow speeds to my hub, so issues are from exchange to my hub on your side
-
unbelievable
(@sohoneil) reported
Hi @virginmedia looking at leaving as your prices are now so high been looking @SkyUK and loos lot cheaper than you so big question is after 20 years of been a very loyal customer what can you offer me