Sky Outage Report in Redruth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Redruth come from postal codes TR15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Redruth, Cornwall, England
The most recent Sky outage reports came from the following cities: Redruth, Camborne, Newquay and Truro.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
TV | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Richard Drew (@richarddrew788) reported from Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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matthew chadd (@matthewchadd1) reported from Uny Lelant, England
@Sink_yy I’ve seen Zack Snyder’s Justice League anyway on @SkyUK it was fantastic amazing masterpiece and how dare you call me hypocrite, your the hypocrite all I said it’s not going to happen anyway what the hell is your problem
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Claire Irons (@ClaireIrons3) reported from Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Steve james (@Sj4James) reported from Falmouth, England
Worst game off football ever seen. Should off shown forest and fulham @SkySports
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Manu Rolmann (@MRolmann) reported
@BBCSport @SkySports Oh my god and you just ShutTheFUp with Mbappe and your pathetic dee(k sucking he can be replace did they beat madrid no they didnt they lose important games and look at team how awful they play...
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Simon Mitchell (@simesanony2) reported
@caribbeanfuzz @SkyUK That is the Mafia for you, cheapskates.., their Sky Vegas ads use a fake American with a Charles 1st beard and coiffured hair and a piss poor fake accent... cheap and nasty advertising thousands of ways you can lose money with them. They call it ways to win, but it's all fixed
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Stephen Kinsella (@skinsella7) reported
Definitely considering leaving @sky because the broadband is so unreliable but the worst thing is I can’t contact them without spending 45 minutes on the phone and getting nowhere @SkyUK
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KRC (@mkrc82) reported
@SkyHelpTeam @PennysBeau Most of us subscribed to it as we were told there was a new movie everyday. Surely as you have changed what we signed up for we should have been informed so can decide if still want it or to cancel as no longer what we agreed to pay for.
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Cody (@ydoc___) reported
@SkyHelpTeam your internet down?
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Alex Starkie (@AlexStarkie) reported
With @SkyUK for 7 years, finally decide it’s time to cancel after the best offer they can come up with is £22 a month above what we currently pay for. Placed on hold for cancellations for 40 mins, 8pm comes…. They’ve all gone home. Great way to keep customers that
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🐝Michelle C 🐝 (@macfin76) reported
@SkyHelpTeam I regret, so much, swapping sky q to sky glass. Worst decision ever! Several times a day we get a ‘no internet connection’ message followed by an hour of us trying to reconnect. #liveandlearn
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Max Power (@Max_Power__123) reported
@SkySports @GNev2 Man Utd are a poor man’s Liverpool
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Stephen Boyd (@stephenboyd94) reported
@SkySports Serious consideration needs to go into Andy Walker commentating future Old Firm games. Comes across bitter; commentary you would expect on CelticTV. His football knowledge and analysis of the game is very poor. Makes an exciting game hard to watch / (listen to)!
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Sean Davidson (@SeanDav55613166) reported
@Gunnie__67 @Liverpoolgoated @SkySports Exactly what I was about to say hahahaha, stupid ******* sub human scouse rat.