Sky

Sky Outage Report in Norton in Hales, Shropshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norton in Hales, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton in Hales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norton in Hales, Shropshire, England 11/20/2025 18:05

November 20: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Norton in Hales, Shropshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent TV
United KingdomCrewe TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norton in Hales, England

Latest outage, problems and issue reports in Norton in Hales and nearby locations:

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • nige_h64 NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • grahamthubron graham (@grahamthubron) reported from Crewe, England

    @SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?

  • cliffey66 Steve Cliffe (@cliffey66) reported from Stoke-on-Trent, England

    @SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky

  • TonyMellor6 Tony (@TonyMellor6) reported from Stoke-on-Trent, England

    @SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!

  • Joe94_ Joe Mitton (@Joe94_) reported from Nantwich, England

    @SkyHelpTeam Internet is not working, CW5 area

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • jjpjohn J Prescott (@jjpjohn) reported from Higher heath, England

    @virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service

  • kendie Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • MacdoonJnr Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England

    @sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • tomjwilliamsea Tom Williams (@tomjwilliamsea) reported from Nantwich, England

    @SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky

  • justincook70 justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • swordfi88065110 swordfish (@swordfi88065110) reported

    @videocelts Rubbish , even we had offered £2m he would still sign for Liverpool over Celtic because of his personal terms we cannot compete with Sheffield Utd never mind Liverpool on that ! Your criticism should be at SKYSPORTS and the SPFL for the TV deals we are being offered !

  • sarah_neale9 sarah neale (@sarah_neale9) reported

    @SkyHelpTeam I have called EVERYDAY looking for updates because your "support" team never bother updating me. I shouldnt have to be trying to contact @OpenreachHelp myself to get this sorted

  • Char_Heartbeat Charlotte (@Char_Heartbeat) reported from Poole, England

    @SkyUK @SkyHelpTeam I was told that issues with my broadband would be fixed within 5 working days & it still isn't working. Please can this be resolved as soon as possible as its now getting ridiculously hard trying to work from home

  • kalpz_london Kalpesh Limani (@kalpz_london) reported

    @SkyHelpTeam Since upgrade to new broadband in nov, everytime the landline rings or we use it the network cuts out so then have to reconnect to work vpn as working from home. Not sure what to do, so frustrating.

  • sarah_neale9 sarah neale (@sarah_neale9) reported

    @SkyUK @SkyHelpTeam @OpenreachHelp guess no one here will advise me on how to get any further with having my phone line sorted either. Your customer service is appalling. 18 DAYS STILL WAITING

  • danielbrady82 Daniel Brady (@danielbrady82) reported

    @LastWordOnSpurs @SkySports With how bad our own defence is, we need to keep him

  • kalpz_london Kalpesh Limani (@kalpz_london) reported

    @SkyHelpTeam Since upgrade to new broadband in nov, everytine the landlind rings or we use it the network cuts out so then have to reconnect to work vpn as working from home. Not sure what to do, so frustrating.

  • MUFC_Corey1 Corey 🇮🇪 (@MUFC_Corey1) reported

    @SkySports The media are already beginning a witch hunt towards Mourinho after a few bad results. He is better off departing the premier league and going elsewhere to avoid this grief.

  • MunpreatP Munpreat Pandhal (@MunpreatP) reported

    @SkyHelpTeam It’s the 3rd day and I still have no internet. I have done all the run tests and it shows an issue with a line outside. I’ve been quoted 72 hours to get this fixed. I’ve had to purchase data for us to work from home and for homeschooling. It’s not good enough!

  • theseareflashes These Are Flashes 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@theseareflashes) reported

    @MattHarris6 @SkyHelpTeam Sky customer too with no broadband since the incident with the mast