Sky Outage Report in Norton in Hales, Shropshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norton in Hales, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton in Hales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Norton in Hales, Shropshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Whitchurch and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norton in Hales, England
Latest outage, problems and issue reports in Norton in Hales and nearby locations:
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Mike Leftwich
(@w00kiee81) reported
from
Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Dan Whitehead
(@DanWhitehead2) reported
from
Stoke-on-Trent, England
Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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David Grocott
(@davegrocott) reported
from
Swynnerton, England
@SkyHelpTeam any reported issues on broadband ST15?
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Tom Evans
(@Tomkin949) reported
from
Stoke-on-Trent, England
@SkyHelpTeam any idea how long the outage in Burslem will last?
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I would like to cancel sky, I've been messaging and asking since April and now I've ended up with a bill of £102. I really can't believe 2 months on I'm still trying to cancel it. This should have been done a couple of months ago
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Tony
(@TonyMellor6) reported
from
Stoke-on-Trent, England
@SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Jones
(@DavidDjon) reported
@SkyHelpTeam This has to be a joke. What exactly do then do, because Sky's model is to force customers to provide their own help (and charge them for it)?
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TwitcherNigel
(@NigelTwitcher) reported
@8gzd8k76nM @mnF2mNEVoices @SkyHelpTeam Poor you.. from the state of you
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Chelsea
(@Chelseyc90x) reported
@hannahcopues @SkyHelpTeam I’m in a similar situation, don’t know how they can justify it! ‘We try to keep our price increases down’ laughable. Haven’t even made my first payment of my new agreed deal yet and they’ve increased it by a ridiculous amount. I’d have cancelled, as intended, if I was made aware
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Matt Hoskins
(@waspins) reported
@SkyUK If it's also available to existing customers, why do I as an existing customer not have access to this lower price. I pay £3.50 a month more than this for the same service until next month when I'll be paying £7.50 a month more than this offer.
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Lee Mitton
(@leemitton) reported
Is there an issue with the Sky VIP app? Doesn’t load, I’ve removed and reinstalled the app and still nothing. Can no longer access rewards as a result. #skyvip @SkyHelpTeam
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Lee-Mc
(@mylifeinwordsuk) reported
@SkyHelpTeam My bill went from £49 to £67 and your support claims that’s only a 5% increase, don’t give a sheet where you are, when you fleece loyal customers
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Hi can u send a DM with a link for complaints or an email address the link is crap and doesn't let you complain easy frustrating and I'm disabled so I find it hard to be peein about clicking around just help please
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Graham
(@gra_ross1985) reported
Is Sky Broadband down in Aberdeen? I can’t seem to get connected at all. @SkyHelpTeam
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Tasha alfonso
(@tasha267) reported
@SkyHelpTeam @renbud99 Mine is the same - it won’t let me login & keeps saying invalid postcode
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Mark Greenaway
(@mj_greenaway) reported
@SkyHelpTeam My Sky account is too expensive now, especially in the current climate. Can you please give me a contact number who I can contact to cancel.