Sky

Sky Outage Report in Norton in Hales, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norton in Hales, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton in Hales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norton in Hales, Shropshire, England 01/13/2026 18:20

January 13: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Norton in Hales, Shropshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Whitchurch, Crewe and Nantwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent TV
United KingdomWhitchurch TV
United KingdomStoke-on-Trent TV
United KingdomCrewe TV
United KingdomCrewe Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norton in Hales, England

Latest outage, problems and issue reports in Norton in Hales and nearby locations:

  • tomjwilliamsea Tom Williams (@tomjwilliamsea) reported from Nantwich, England

    @SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...

  • TallBoyRadio Beans, Gaz and Andy (@TallBoyRadio) reported from Alsager, England

    @SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • Joe94_ Joe Mitton (@Joe94_) reported from Nantwich, England

    @SkyHelpTeam Internet is not working, CW5 area

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.

  • nige_h64 NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • grahamthubron graham (@grahamthubron) reported from Crewe, England

    @SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • cliffey66 Steve Cliffe (@cliffey66) reported from Stoke-on-Trent, England

    @SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky

  • MacdoonJnr Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England

    @sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • SportMonkey The Furn (@SportMonkey) reported from Haslington, England

    @SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?

  • Dougien32 Douglas Neilson (@Dougien32) reported from Crewe, England

    I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5

  • justincook70 justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • helloth47979605 hello there (@helloth47979605) reported

    @SkySports If the other teams weren’t so bad they would definitely be in a relegation battle

  • DevigiPhoto Devigi Photography (@DevigiPhoto) reported

    @SkyUK We have not had service since the 16th November. When are you going to fix it or give us an update. We know of 4 other people in the area with no service. Come on talk to us. I work from home and support the NHS. Pay for superfast broadband and get nothing.

  • Chewing_walls Caro (@Chewing_walls) reported

    @SkyHelpTeam Why are you still charging me for broadband when I switched to @bt_uk more than a month ago (and my contract was already up)? Shall I just cancel my direct debit (inc. TV) until you can make the effort to reply?

  • ultrakravmaga Ultra Krav Maga (@ultrakravmaga) reported

    Wow some suspension!! Full pay over 600k and she in SA for 6 months!! Not bad for putting so many lives at risk!! @KayBurley @SkyUK @SkyNews #sky #fyp #hypocrites

  • Shawarna 🎃👻 (@Shawarna) reported

    @SkyHelpTeam Sky q nothing but problems for the last month.

  • alfiekna ZamboSZNNN (@alfiekna) reported

    @SkySportsPL @SkySports **** off carragher

  • LeeJone85447885 Lee Jones (@LeeJone85447885) reported

    @bj_yeo @SkySports Neville is nowhere near as bad as Carragher though. Carragher could be commentating on Leeds vs Brighton and he would still find an excuse to mention Liverpool every 5 minutes. He must be cheap, otherwise why would sky employ the spitty scouser?

  • skynewsfotochop Dr. Wally Winker (@skynewsfotochop) reported

    @SkySports He overstepped the line playing spurs several times but got Jack ****

  • IAmStewartPoole Stewart Poole (@IAmStewartPoole) reported

    @SkySportsPL @SkySports Should have been straight🟥for Elneny-watched Tarkowski the whole time so knew what he was doing-then to fall to the ground to con the ref and escape with a🟨was pathetic-I don't want this type of crap anywhere near our first team-time for @m8arteta to pick a new midfield. #AFC

  • JaijoDesign Jaijo Design (@JaijoDesign) reported

    @SkyHelpTeam urgently need help please, we cannot load certain websites (including our own) from my home address, on any device. I've spoken to host company and our IP is not blocked, and we are able to access through a VPN (but this is slow). Please advise.