Sky

Sky Outage Report in Norton in Hales, Shropshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norton in Hales, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton in Hales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norton in Hales, Shropshire, England 01/26/2026 10:10

January 26: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norton in Hales, Shropshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Whitchurch and Nantwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norton in Hales, England

Latest outage, problems and issue reports in Norton in Hales and nearby locations:

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • SportMonkey The Furn (@SportMonkey) reported from Haslington, England

    @SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • TallBoyRadio Beans, Gaz and Andy (@TallBoyRadio) reported from Alsager, England

    @SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • Dougien32 Douglas Neilson (@Dougien32) reported from Crewe, England

    I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • Hendo_88 Hendo (@Hendo_88) reported from Market Drayton, England

    @SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • Hendo_88 Hendo (@Hendo_88) reported from Market Drayton, England

    Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....

  • imandywelsh Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • chrisharthern chris harthern (@chrisharthern) reported from Nantwich, England

    @SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GoodleySharon Sharon Goodley (@GoodleySharon) reported

    @SkyHelpTeam Up to now I have at least 75 channels saying you have not satellite signal ! 🤯Yet others are working ?

  • Kevanojb Kevano (@Kevanojb) reported

    @SkyHelpTeam Hi, my internet is down and has been all morning. I can’t get thro’ to Sky. What is going on? Major nuisance.

  • Widget76 Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • S4rfraz Saf (@S4rfraz) reported

    @virginmedia how incompetent and rude is your staff; each person I speak to is giving me different information, so glad I decide to move to @SkyUK

  • lofty5276 Edward Lucas (@lofty5276) reported

    @SkyHelpTeam I can't get through to anyone on the phone. I want to know when this problem will be resolved?

  • Ephyraz Ephyra (@Ephyraz) reported

    @SkyHelpTeam But then what I can’t understand is why damage if an opinion for replacement?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • HollyClapham2 💙Holly Clapham💙 (@HollyClapham2) reported

    @SkyUK is there a problem with your network? My signal been non existent since last night!!! Broadband also very very slow!

  • OTooleyAuthor Oliver J. Tooley (a.k.a. Olli Tooley) (@OTooleyAuthor) reported

    @SkyHelpTeam okay, but I am not a customer. We did ask you when we first moved in but your engineers couldn't put a dish up so we went with TalkTalk and are now with BT Can I still report this scam attempt? Also, they used a weebly website, so they need an urgent KITA

  • EmmaPalmer111 Emma Palmer (@EmmaPalmer111) reported

    @SkyHelpTeam Who should I call? Last time I got a call centre going through a script asking for passwords that would have been set last time I was a Sky customer (and can't remember as it was years ago) so they were acting as if I was an existing customer.