Sky Outage Report in Norton in Hales, Shropshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norton in Hales, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton in Hales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Norton in Hales, Shropshire, England
The most recent Sky outage reports came from the following cities: Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
TV | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Total Blackout | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norton in Hales, England
Latest outage, problems and issue reports in Norton in Hales and nearby locations:
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
@SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5
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The Furn
(@SportMonkey) reported
from
Haslington, England
@SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.
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Martin Cooper
(@Shabba4456) reported
from
Crewe, England
Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Habs1967
(@Habs19671) reported
@SkySports Murray never agreed to having to pay to watch F1, not what he wanted to see the procession!
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Are there internet issues in Bradford, West Yorkshire? Service has been dropping out all afternoon. 😩
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Thanks I’ll check out the outage map again. I already tried the troubleshooting steps at my end tho. 😔
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam The amount of gaslighting in this thread. As if I’d waste everyone’s time and struggle like this to get help if my internet was fine. Stuff like this is why people complain about the customer service. 😩
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Hat Trick Bamford
(@BamfordHat) reported
@Heressss_Alex @SkySports Looks further over the line in some images than others - these are all at exactly the same moment. Camera angles etc make it look further than it is a lot of the time. This is in, but not an easy call at high speed for linesman. Pedro mendes at old Trafford is bad, not this
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heff84
(@heff841) reported
@SkySports F1 is awful & getting worse. Lewis “I wanna save the world but my footprint is the size of a small coal factory” Hamilton needs to shut up
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Fidani_alb🇽🇰🇦🇱
(@KosovanRed) reported
@SkySports What a crap
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Erm the link you sent me doesn’t take me to the outage checker...it just sends me back to the same self checks I already tried
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helen shuttleworth
(@hshuttleworth) reported
@SkyHelpTeam Hi, I’ve just tried to access the free film on VIP ( Peter rabbit) but it’s come up with insufficient credit on viewing card!!!! Never had it before...... what’s happening?
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David McNally
(@dmcnally) reported
@SkyHelpTeam I notice a comment about satellite broadband needing further help. Is that something you need to allow from your side or a setting I might need to change on my side?