Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Hastings, Heathfield, Polegate, Uckfield, Eastbourne, Saint Leonards-on-Sea and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
TV | |
| Heathfield |
TV | |
| Polegate |
TV | |
| Hastings |
TV | |
| Hastings |
Wi-fi | |
| Uckfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Gary Hunter
(@_GaryHunter) reported
from
Hastings, England
Day 1 as a @SkyHelpTeam broadband customer and the appointment with @OpenreachHelp which was booked in January to connect our new fibre hasn't happened. #workingfromhomewithnobroadband
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
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Bobster
(@BobsterDrumhead) reported
from
Hastings, England
The difference in agendas is if @Arsenal had been 0-2 down & bagged a late winner in a cup match the usual @SkySports pundits would be lining up the ‘club in a rut’ cliches & the #ArtetaOut brigade firing up their Twitter accounts. Football reporting is just so tabloid
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Nick Leonard
(@seasidecook) reported
from
Hastings, England
@SkyHelpTeam There is an outage in TN38, but no sign of it acknowledged anywhere. My Sky Hub router homepage says broadband disconnected, some local shops reporting problems with payment machines, any idea what is going on?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BigMac McInnes 🎧🤓
(@RobMcInnes) reported
@Vitt2TsNoC @OfSelina @SkyUK I found telling them I was going to cancel does the trick. Hope you get sorted 👍🏻
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Ann Fazzone
(@AnnFazzone) reported
@SkyHelpTeam I’m a Diamond member & I’ve been trying to take up the Superfast TV deal for the past 2 days but keep being told I can’t even though I’ve been out of contract for 3 weeks.Customer Service has been appalling. Now on hold until the line cuts out at 8pm. Want to cancel
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Wes!!
(@pacmanpoweredup) reported
@SkyHelpTeam Im trying to make changes to my TV package, online keeps telling to me call, so I call and it refers me to online, I'm going round in circles!! Please help! Its driving me potty!
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Carl Trump
(@trump_carl) reported
@SkyUK poor no sky for my children for 72 hrs minimum #welcometosky
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Louise Wilson
(@lwilson1908) reported
@SkyHelpTeam my 79 father has been without sky broadband since first thing this morning. He has been trying to contact sky all day with no joy. He has left his telephone number on various automated lines but no one has got back to him. How can he get help?
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Phill Hanton
(@PhillHanton) reported
@SkyHelpTeam hi there. I’d like a contact number to use to re join Sky as a customer after 3 years or so. I was given an IAF offer and I’am fully aware that I can do it all online but I’m old skool and would rather speak to someone. Help please.🙏
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SuzⓋ💙😷🐶🦊🐳🌍🌱🐮🐷🐥🐝
(@SooozeKerr) reported
@SkyHelpTeam It says the line is good & speed is ok, but it’s not. I have to reconnect constantly. I’ve reported it. I’m past the complaining stage now. Will just cancel when contact is up.
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MrsMiller1983
(@JogOnMum) reported
@SkyHelpTeam Hi Liam, The main issue with the Sky Q box, that’s the worst, but sometimes phones and iPads also have issues with slow internet.
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Patchwork
(@trypatchwork) reported
@SkyHelpTeam Thanks. We’ve checked and there is an outage - but no other information. No indication of what the fault is or expected resolution time. Is there any additional information you can provide?
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⚡
(@DemirSzn2022) reported
@theMadridZone @SkySports Why post this wtf 😭😭😭😭😭😭😭