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Sky

Sky Outage Report in Herstmonceux, East Sussex, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Herstmonceux, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Herstmonceux, England

The most recent Sky outage reports came from the following cities: Hastings, Saint Leonards-on-Sea, Eastbourne, and Heathfield.

CityProblem TypeReport Time
Hastings TV 8 days ago
Saint Leonards-on-Sea TV 11 days ago
Eastbourne TV 13 days ago
Eastbourne Internet 14 days ago
Eastbourne TV 15 days ago
Hastings Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Herstmonceux, England

Latest outage, problems and issue reports in Herstmonceux and nearby locations:

  • petecmsmith1977
    Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too

  • markroxxy
    Mark Roxburgh (@markroxxy) reported from Seaford, England

    @SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!

  • petecmsmith1977
    Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?

  • BobsterDrumhead
    Bobster (@BobsterDrumhead) reported from Hastings, England

    The difference in agendas is if @Arsenal had been 0-2 down & bagged a late winner in a cup match the usual @SkySports pundits would be lining up the ‘club in a rut’ cliches & the #ArtetaOut brigade firing up their Twitter accounts. Football reporting is just so tabloid

  • AntonyThrower86
    Antony Thrower 🇺🇦 (@AntonyThrower86) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.

  • zamorasdream
    Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @jackbnufc @SkySports @NUFC Not going to happen. Step down

  • markroxxy
    Mark Roxburgh (@markroxxy) reported from Seaford, England

    @SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.

  • JKG_tv
    Jan (@JKG_tv) reported from Eastbourne, England

    @tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars

  • slowroadrunner
    Tut ⚒️ (@slowroadrunner) reported from Eastbourne, England

    @SkyHelpTeam what’s happening in Eastbourne - followed the troubleshoot, reset router twice and just found out neighbours is down too..

  • TedMedhurst
    Ted Medhurst (@TedMedhurst) reported from Eastbourne, England

    @billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable

  • markroxxy
    Mark Roxburgh (@markroxxy) reported from Seaford, England

    @SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.

  • zamorasdream
    Jane 💚💚 (@zamorasdream) reported from Heathfield and Waldron, England

    @BenBradgate @SkySports And wouldn't be interested. Turned tottenham down

  • seasidecook
    Nick Leonard (@seasidecook) reported from Hastings, England

    @SkyHelpTeam There is an outage in TN38, but no sign of it acknowledged anywhere. My Sky Hub router homepage says broadband disconnected, some local shops reporting problems with payment machines, any idea what is going on?

  • tobidrivesbuses
    Tobi (@tobidrivesbuses) reported from Eastbourne, England

    @SkyHelpTeam is there an issue with your website? Trying to sign credit agreement for new mobile contract and it keeps coming up with error message

  • joncampling
    JON CAMPLING #StoryTeller (@joncampling) reported from Eastbourne, England

    @SkyHelpTeam no I can't set up the SKYQ APPLE APP!! I CANT LOG IT THO THAT, The apple login does work cos I'm using Android! and the link it gives to work around that.... doesn't work. Super frustrating please help

  • markroxxy
    Mark Roxburgh (@markroxxy) reported from Seaford, England

    @SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?

  • _GaryHunter
    Gary Hunter (@_GaryHunter) reported from Hastings, England

    Day 1 as a @SkyHelpTeam broadband customer and the appointment with @OpenreachHelp which was booked in January to connect our new fibre hasn't happened. #workingfromhomewithnobroadband

  • Kwabenalovesama
    Kwabena Kwarteng 🇬🇭🇬🇧 (@Kwabenalovesama) reported from Bexhill-on-Sea, England

    @SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola_wortley
    Nicola Wortley (@nicola_wortley) reported

    @SkyHelpTeam no internet and no help, can’t get anyone to come for nearly 3 weeks *shocking

  • MattGreg1
    Matthew Gregory (@MattGreg1) reported

    @SkyHelpTeam Morning. I can't connect to the internet through Sky Broadband. Are there any issues? My Sky app tells me tests can't be run and to try later.

  • MyPersona123
    Bryan MyPersona123 (@MyPersona123) reported

    @10000stepsaday @SkyHelpTeam Google "sky broadband fault number" : Quote:"If you experience a problem with your service, please call Sky customer services on 0333 7591 018" - An automated line test fixed my connection in Brigg at 7:15AM today

  • _Dunx_
    Dunx (@_Dunx_) reported

    @SkyHelpTeam @davemarshall83 Mines down here in Louth, Lincs my staff have onternet down in Grimsby, North East Lincolnshire and other areas of Louth are down. Frustratingly your websirlte says my service is fine... it is not.

  • JGPeach82
    JGP (@JGPeach82) reported

    @SkyHelpTeam my broadband connection is not working, Waltham Lincolnshire, neither is my friends in Scunthorpe Lincolnshire, I thought the issue was resolved??

  • nerdverb
    Mark Wright (@nerdverb) reported

    @maria59495670 @SkyHelpTeam Not working here either in grimsby

  • CarolineFannon1
    Caroline Fannon (@CarolineFannon1) reported

    @SkyHelpTeam The broadband has been down all morning in Immingham DN40. Your app says no issues, social media says otherwise!

  • wayneegan7
    wayne smith (@wayneegan7) reported

    @SkyHelpTeam internet down again Dn34

  • nerdverb
    Mark Wright (@nerdverb) reported

    @_Dunx_ @SkyHelpTeam @davemarshall83 Its down for me in Grimsby, if its not back online soon I'm going to have to go to my office in scunthorpe, seems pointless working from home in that case

  • BlueLily08
    bluelily (@BlueLily08) reported

    @OpenreachHelp hi there. @SkyUK are telling me you've said there's not an outage in Lincolnshire area but sky customers from Louth, Fotherby, Manby, Sth Elkington, Nth Thoresby, Brookenby and more are all areas affected by no access to broadband. Can you comment as to why that is