Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Hastings, Bexhill-on-Sea, Heathfield, Polegate and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Internet | |
| Hastings |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Hastings |
TV | |
| Hastings |
TV | |
| Heathfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Heather Garman
(@HevaG16) reported
from
Hastings, England
@SkyUK how do I make a complaint about one of your engineers. Who has parked their sky van so badly they are TOUCHING my car! I have photos incase they have caused damage! Absolutely fuming with this sky van #awful #skyvans #neverreply
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Carl Baldwin
(@cm_baldwin) reported
from
Hastings, England
@SkyHelpTeam must be the worst help team on the planet, absolutely pointless even having a presence on here.
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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XeTaxi
(@ZyLuxHaxor) reported
from
Hastings, England
@SkyHelpTeam hi my sky go app keeps giving me error 1204, but I have a subscription an it has been working for ages an yesterday when i went to watch sky go it started giving me this error!! Very very annoying please help!
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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paul dobson
(@pauldob16914527) reported
from
Hastings, England
@hobbsio @SkySports All this kneeling crap is beyond belief
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Rogers
(@emmaroj2) reported
Just been on to @SkyUK for almost 2 hours. Appalling customer service, very unhelpful, I am about to cancel my TV, broadband and mobile with them. I am not paying for something that is not working!!!
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Nelle B
(@nellejb80) reported
@SkyHelpTeam just spent 45 mins on the phone sorting our broadband issues, and it's still not working! Keeps skipping in and out of connection, and has been for a month now! #fuming
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paul.noble
(@pnoble_lfc) reported
@SkyHelpTeam My phone doesn't work, your dm's is a bot, and I'm in USA so I can't log into my account to sort this. Please advise
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Bukko McBuckface
(@bukko25) reported
@SkyHelpTeam The Dolby atmos is the problem it doesn’t sound any different from a normal tv or immersive
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Josa Keyes
(@JosaKeyes) reported
@SkyHelpTeam I have called. No help Please check what is happening in W7 and let me know. Thanks
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Ben Duddington 7⃣8⃣
(@dudders78) reported
Hi @SkyUK is there an issue with the MySky app? For the last few days the main page won’t load and there is no functionality.
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Carley Tickner
(@CarleyTickner) reported
@SkyHelpTeam i have messaged you on here but keeps asking if am existing customer have put yes and then ask what is the reason from options below but no options?!
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Ashley Kirby
(@AshleyPow9) reported
@SkyHelpTeam Hi Sky, I still cant access Sky VIP in my app since switching to Sky glass. When I called to report the ongoing issue a few weeks ago, the woman said its a known fault. Still not working weeks on. Cant access rewards online either. Any news on fix?
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Ben Harte
(@BenHno1) reported
@SkyUK can you please look at your #SkyVIP app as it doesn't work, neither does the online help page for it
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Cassie Newman
(@CassieANewman1) reported
@SkyHelpTeam I’m not staying in again for 5hrs. The likelihood is the issue is with the connection box and not my end. Can someone not just contact openreach and find out what’s happening