Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Hastings, Heathfield, Polegate, Uckfield, Eastbourne, Saint Leonards-on-Sea and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
TV | |
| Hastings |
TV | |
| Heathfield |
TV | |
| Polegate |
TV | |
| Hastings |
TV | |
| Hastings |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any internet issues in Eastbourne. BN23 8
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@IcemanDavid2k10 @SkySports Ahh. Mine’s Sky. It’s bad enough.
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Paddy Cody
(@padstar7) reported
from
Hastings, England
@endafjones25 @luckster39 @SkyUK I’m an existing customer and got the offer. However, it is false advertising. It clearly says £35 for HD on both. I managed to get 20% off HD for entertainment.
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Alfie G J Austin
(@Dj_budstar) reported
from
Brede, England
@SkySports @FA and everyone else who spoke shit we would like. Apology please also makes you laugh 3-4 occasions Leeds was throwing things at are players and nothing to mention shocking
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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Gary Hardy
(@hardy1473) reported
from
Eastbourne, England
@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Daniel J Sims
(@DanielJSims) reported
from
Uckfield, England
@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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♡ Sarah Paragreen™
(@Pazza1989) reported
from
Uckfield, England
Can’t download any catch up programmes on @SkyUK #Help
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Jon seale
(@SealeJseale) reported
from
Uckfield, England
@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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Keith King
(@diabeticguy) reported
from
Hailsham, England
@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Davies
(@miss_traceydav) reported
Oh FGS @SkyHelpTeam my ‘super fast’ broadband has yet again gone down between 10 and 11pm - 4 times since New Year’s Eve at the same time of night! Voice light goes orange & it stops working until I re-set router. What is up with this?! Never had this problem before upgrading
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PeacockTVCare
(@PeacockTVCare) reported
@Sisijayyy1 Hello! Thanks for reaching out! We suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care for further assistance.
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DJ
(@IndyElevenFanDJ) reported
@SkyHelpTeam I got an email 6 months ago from openreach about extending FTTP to our village but whenever I email them for an ETA on when this is likely to be built they never respond.
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Nicola
(@MrsLankymart) reported
@SkyHelpTeam hi, for some reason our phone line is not working, it is showing orange on the router? Any ideas?
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Neil D
(@Neil_JD) reported
@SkyUK Highly advise anyone reading this to avoid sky like the plague. Horrific service and poor hardware. Worst of all when it goes wrong, they have a team of liars whose job it is to fob you off and not actually resolve anything. Time wasting joke of a company.
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Neil D
(@Neil_JD) reported
@SkyUK Highly advise anyone reading this to avoid sky like the plague. Horrific service and poor hardware. Worst of all when it goes wrong, they have a team of liars whose job it is to fob you off and not actually resolve anything. Time wasting joke of a company.
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Yawn
(@yawnymcyawnface) reported
@SkyHelpTeam Why is broadband STILL down in Chelmsford? I reported this this morning and there are no updates on your pages apart from “we’ll fix it in 2 days”. At least provide a daily update to give some confidence you’re looking at it …
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Daz Pike
(@TheDazPike) reported
Seems about the right time to inform @SkyHelpTeam that their internet sucks ***** again! Wi-Fi dipping in and out constantly, for the last two days, absolute jokers.
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🇬🇧 Jesse 😜
(@ninja_nanny_) reported
@SkyHelpTeam Thankyou, I think the problem was a faulty wire
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James Jones
(@jimmyredburn) reported
@SkyUK Got a deal 12 months ago. Was promised a min guaranteed speed of 29, never got better than 22.