Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Hastings, Eastbourne, Uckfield, Bexhill-on-Sea, Heathfield and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
Internet | |
| Hastings |
Wi-fi | |
| Hastings |
Wi-fi | |
| Eastbourne |
Internet | |
| Uckfield |
Internet | |
| Eastbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Bobster
(@BobsterDrumhead) reported
from
Hastings, England
The difference in agendas is if @Arsenal had been 0-2 down & bagged a late winner in a cup match the usual @SkySports pundits would be lining up the ‘club in a rut’ cliches & the #ArtetaOut brigade firing up their Twitter accounts. Football reporting is just so tabloid
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
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Gary Hunter
(@_GaryHunter) reported
from
Hastings, England
Day 1 as a @SkyHelpTeam broadband customer and the appointment with @OpenreachHelp which was booked in January to connect our new fibre hasn't happened. #workingfromhomewithnobroadband
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Nick Leonard
(@seasidecook) reported
from
Hastings, England
@SkyHelpTeam There is an outage in TN38, but no sign of it acknowledged anywhere. My Sky Hub router homepage says broadband disconnected, some local shops reporting problems with payment machines, any idea what is going on?
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@TopCrimson19) reported
@312mju @SkySports If Nunez scores in his first game, you just know a column will be posted two days later saying that City won’t be able to keep up with Liverpool this season. Worst pundit I’ve ever known.
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Andrew Jazzie
(@AndrewJazzie) reported
When will the issue with adding Paramount+ be resolved? We’ve tried every day only to get the same message to try again later. Some form of broadcast should be done so we all know where we stand. @SkyHelpTeam
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Louise
(@loopylu_uk) reported
@SkyHelpTeam Diamond but I have to say the 3rd party company you use for the mobile side of things needs looking into. Shocking! I've had an ongoing issue for nearly a month now. Never had an issue with the TV side 🤞
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The Sheriff
(@4EVAEFC) reported
@SkySports We probably have the worst record of recruitment of any club in recent history. I bet our scouting network have literally scrolled through Instagram looking for players and found this! ‘Here we go Franky boy, we’ve found you one!’ Shambles.
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Glyn Aston
(@aston338) reported
@SkyHelpTeam Ye I have spoken to the sky team on the phone who told me it a problem that sky is aware of. That lots of people are having because the system can’t take more that 300 new customers per min on to it. That’s straight from shy tech them selfs
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Jimmybegood
(@cravencottager9) reported
Does anyone watch @SkyUK for anything else than sports anymore any more (minus the woke presenting and minus the awful @SkySportsNews ?)…and as for @SkyNews ..a financial drain for many years now, whose viewing figures continue to decline.#justsaying #whatmostpeoplethink
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Just Human
(@rusi_kathoke) reported
@SkyUK get your finger out and stop abusing direct debit mandates and taking money that doesn’t belong to you by overcharging accounts through your incompetence. Things are bad enough in the UK without your Finance Dept’s incompetence making things worse.
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Phil19
(@Philiprogers1) reported
@SkyHelpTeam Day 4 and I am still getting the same message, this is really disappointing! How can it still be an issue after 4 days!
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Jay Unsworth
(@shafterjay) reported
@SkyHelpTeam Gold and makes no difference what so ever customer service told me at the end of my contract if I want cheaper bills cut items off my package and then put my bill up £10 a month
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Sally Spencer
(@MrsSpanner47) reported
@SkyUK recontracted last week, assured no issues with my broadband continuing, now cut off and no one is able to help. I’m an on call manager for a charity supporting elderly people with dementia and am unable to access emergency information. Please help URGENTLY