Sky Outage Report in Herstmonceux, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Hastings, Saint Leonards-on-Sea, Hailsham and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Internet | |
| Hastings |
TV | |
| Saint Leonards-on-Sea |
TV | |
| Hailsham |
Phone | |
| Hastings |
Total Blackout | |
| Saint Leonards-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Heather Garman
(@HevaG16) reported
from
Hastings, England
@SkyUK how do I make a complaint about one of your engineers. Who has parked their sky van so badly they are TOUCHING my car! I have photos incase they have caused damage! Absolutely fuming with this sky van #awful #skyvans #neverreply
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Gary Hunter
(@_GaryHunter) reported
from
Hastings, England
Day 1 as a @SkyHelpTeam broadband customer and the appointment with @OpenreachHelp which was booked in January to connect our new fibre hasn't happened. #workingfromhomewithnobroadband
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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paul dobson
(@pauldob16914527) reported
from
Hastings, England
@hobbsio @SkySports All this kneeling crap is beyond belief
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Carl Baldwin
(@cm_baldwin) reported
from
Hastings, England
@SkyHelpTeam must be the worst help team on the planet, absolutely pointless even having a presence on here.
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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snowyken
(@ChealKen) reported
@SkyHelpTeam why do you make it so hard to cancel my tv package it’s hard to get through to you
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Pete Allen
(@PeteAll20949340) reported
@SkyHelpTeam Jillian. Please don't take this personally, but your responses all seem very 'cut and paste'. It feels like another nail in the coffin of good customer service from sky. But thank you for taking the time to reply.
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🇺🇦Tazfaedodge 🏴🇮🇪🇺🇦
(@tazfaedodge) reported
@SkyHelpTeam I'm connected to my router by network cable.
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Pete Allen
(@PeteAll20949340) reported
@SkyHelpTeam Thanks Jillian. I knew it wasn't instant chat, just as I knew phoning isn't. But come on, over two hours qualifies as a 'took longer than you would like' type of response??!! It's shockingly bad and designed to make people give up and not cancel. But I'm cancelling. Everything.
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martin wratten
(@martinwratten) reported
@virginmedia WHY ARE YOUR OFFERS TO RENEW SO, SO BAD COMPARED TO NEW CUSTOMERS? @SkyHelpTeam WHATYOU SAYING?
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Sheryl
(@barry5pies) reported
@SkyHelpTeam I have replied via DM. Paying for a service I’m not receiving #nothappy
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Ryan Butcher 🇮🇪
(@thedeadman92) reported
@SkySports @Carra23 Didn’t half talk some **** last night. Man Utd are a mess. Even if we’re run brilliantly for the next 3 years. City and Liverpool are relentless and would still be 3 years shy of us. It would be a minor miracle for any manager to get us back on top.
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Max
(@KingdomMaxLTE) reported
@YAANITEED @SkySports @Carra23 That’s literally not the point, man united need someone full time to help sort things out, are you really this dence?
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Magda Staniek
(@magdastaniek) reported
Hi @SkyUK @SkyHelpIreland @SkyHelpTeam I spent 20 min on the phone w/ customer support who couldn't help me b/c you never updated my address info. I've been w/ Sky 14 years & 9 years at this address. I gave my acct and Sky card no., but he said it doesn't match address. RSVP
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Gammon MBE LLB 🏴 🇺🇦 🇮🇱
(@MikeHodgetts3) reported
@BPete1970 @patstephens3 @SkySports Plus I have no problem with the Glazer ownership