Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Saint Leonards-on-Sea, Crowborough, Hastings and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
TV | |
| Saint Leonards-on-Sea |
Internet | |
| Crowborough |
Internet | |
| Saint Leonards-on-Sea |
Internet | |
| Hastings |
||
| Polegate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Kakashi281991 @MichaelBensonn @SkySports @EddieHearn He’s an awful fighter to watch tho. As for money. He’s made significantly less with frank than he would have made with matchroom. Embarrassing really to have 2 huge world title fights and not clear 20 million combined. Absolute shocker
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Gary Hardy
(@hardy1473) reported
from
Eastbourne, England
@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Alfie G J Austin
(@Dj_budstar) reported
from
Brede, England
@SkySports @FA and everyone else who spoke shit we would like. Apology please also makes you laugh 3-4 occasions Leeds was throwing things at are players and nothing to mention shocking
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@IcemanDavid2k10 @SkySports Ahh. Mine’s Sky. It’s bad enough.
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Kakashi281991 @MatttQuinn @MichaelBensonn @SkySports @EddieHearn Lol. Mate u can’t see beyond the end of Furys shaft u have shoved down you’re throat. It’s kinda embarrassing.
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Keith King
(@diabeticguy) reported
from
Hailsham, England
@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Samual0Smith @SJames39662583 @eggyphil @MatttQuinn @Kakashi281991 @MichaelBensonn @SkySports @EddieHearn Nobody mentioned Hearn. He lives in that tiny head of yours tho. Every day. Free of charge. Eddddiiieeee. Eddddiiieeee. Must be awful. 😂😂😂
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any internet issues in Eastbourne. BN23 8
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@eggyphil @SJames39662583 @MatttQuinn @Kakashi281991 @MichaelBensonn @SkySports @EddieHearn Nope. I said fury is boring. He is. His style is awful. Against a man 40lb lighter where he waded in and bullies him senseless he looked good. He also looked great chisora 2. In how many fights that’s 2. Against Wlad was awful to watch. Wallin gave him everything he could handle
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Libby Marie
(@jenzi1987) reported
@SkyHelpTeam any chance on some actual information on your internet issues? Down again in Newport yet your app says there are no issues. This is getting beyond a joke, you have customers paying for a useless service and they you keep us tied in to your ridiculous contracts.
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Jak Semark
(@jakthelad95) reported
@SkySports He got Cardiff relegated and managed Molde, take away sentiment how ******** does he get this job? Moyes, LVG and Jose all got the sack for far less and he's still in a job! Man United deserve to be where they are simply because they won't sack a manager that isn't good enough!
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Antonia Fray
(@Antonia_Dobson) reported
from
Redditch, England
@McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running
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Karen Maxwell
(@KarenMaxwell167) reported
@SkyHelpTeam Hi Matt, I had raised a complaint and a manager was calling me back today but I never had a call. Everything is on email and very obviously not a UK contact centre.
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Kate Sang 🐝🐘 #WearAMask
(@katesang) reported
@SkyHelpTeam seem to be issues in Musselburgh- net going on and off
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Ged Weston
(@gedweston) reported
from
Richings Park, England
0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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sophie
(@soph_proctor) reported
@OpenreachHelp we've been without @SkyUK @SkyHelpTeam wifi for weeks now because you are unable to install cables due to a tree branch being in the way. We are now stuck between yourselves, sky and our local council who are all arguing over the tree branch. Can you help us?
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Michael Bridge
(@MichaelBridge_) reported
@RepossSTPodcast @ETFCOfficial @SkySports No problem 👍🏻
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Antonia Fray
(@Antonia_Dobson) reported
@SkyHelpTeam This is my whole point there isn’t any update!!! Nothing to tell us what is going on!!! Communication is dreadful I’m now out of contract with sky broadband and have been look at other suppliers and today hasn’t helped with my thoughts of moving merely due to poor communication!
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StumpySlots
(@SlotsStumpy) reported
@SkyHelpTeam A generic reply as always, well the inconvenience has cost you a customer, this happens far too regular, it’s apparent that engineers have their feet up and don’t seem to be too worried about thousands of customers