Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Hastings, Saint Leonards-on-Sea, Eastbourne and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Samual0Smith @SJames39662583 @eggyphil @MatttQuinn @Kakashi281991 @MichaelBensonn @SkySports @EddieHearn Nobody mentioned Hearn. He lives in that tiny head of yours tho. Every day. Free of charge. Eddddiiieeee. Eddddiiieeee. Must be awful. 😂😂😂
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Kakashi281991 @MatttQuinn @MichaelBensonn @SkySports @EddieHearn Lol. Mate u can’t see beyond the end of Furys shaft u have shoved down you’re throat. It’s kinda embarrassing.
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@eggyphil @SJames39662583 @MatttQuinn @Kakashi281991 @MichaelBensonn @SkySports @EddieHearn Nope. I said fury is boring. He is. His style is awful. Against a man 40lb lighter where he waded in and bullies him senseless he looked good. He also looked great chisora 2. In how many fights that’s 2. Against Wlad was awful to watch. Wallin gave him everything he could handle
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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paul dobson
(@pauldob16914527) reported
from
Hastings, England
@hobbsio @SkySports All this kneeling crap is beyond belief
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Heather Garman
(@HevaG16) reported
from
Hastings, England
@SkyUK how do I make a complaint about one of your engineers. Who has parked their sky van so badly they are TOUCHING my car! I have photos incase they have caused damage! Absolutely fuming with this sky van #awful #skyvans #neverreply
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@Kakashi281991 @MichaelBensonn @SkySports @EddieHearn He’s an awful fighter to watch tho. As for money. He’s made significantly less with frank than he would have made with matchroom. Embarrassing really to have 2 huge world title fights and not clear 20 million combined. Absolute shocker
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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XeTaxi
(@ZyLuxHaxor) reported
from
Hastings, England
@SkyHelpTeam hi my sky go app keeps giving me error 1204, but I have a subscription an it has been working for ages an yesterday when i went to watch sky go it started giving me this error!! Very very annoying please help!
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stacy smith
(@stacysm92154858) reported
from
Hastings, England
@mikey__mccarthy @Kakashi281991 @MichaelBensonn @SkySports @EddieHearn To watch. Yep. Like ward. Awful to watch. Doesn’t make either of them awful fighters. Just awful to watch. Appears not only have u no clue about boxing but English is a struggle as well.
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Forrest
(@StuForrest1983) reported
@SkyHelpTeam Hi there, yes I have constant problems with sky glass. It’s turns off when it likes, the voice control turns on when it wants, it freezes and has made a horrendous noise through the speakers. And to top it off having constant broadband issues.
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Elaine Maguire
(@ElaineMaguire7) reported
So still no Sky Hub after OVER A MONTH..so no WiFi therefore kids have to study elsewhere, no TV to watch because I purchased sky glass also, car doesn’t charge without WiFi for the pod and NO manager available in @SkyUK or even ironically @SkyHelpTeam to help, TERRIBLE SERVICE!!
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julesweyman
(@DoucheAlmighty) reported
@SkyHelpTeam Yeah and you guys think it's a good idea to bundle everything together so it runs through an Internet service which is pathetic at best fell real sorry for sky glass customers well actually i don't as i saw this coming
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Melissa Smyth
(@rubyliss) reported
@SkyHelpTeam raised a complaint last night….I since have found out more from openreach via Twitter than your company can and to get through to the department is an utter joke! Someone please help!!!
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Simon Slater
(@slaterSP73) reported
@skytv @SkyUK @SkyHelpTeam So no ITVx app on SkyQ, whats going on why are you the only platform not to have this or All4 & My5 for that matter. And before you say it you do not offer all the content of these apps in your catch up/on demand service. What is the issue ?
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Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Sky Stream remote faulty, reported 8.30 Tuesday morning. Told should get replacement next day. Still nothing. 1.5 hrs on phone yesterday, no help, says now 5 working days. Why? New customer gets it within 24 hours. No tv. No real apology and no help at all. Shocking.
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Dan Salt
(@dansalt) reported
@SkyHelpTeam Hi Ross @SkyHelpTeam. It's not broken. It was down due to scheduled work. My gripe was that for 2 weeks running work clearly affected areas not in the outage msg. Either not aware of the larger impact, or they didn't want to say. Just causes unnecessary frustration 🤷
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unwind
(@DoloATWin) reported
@SkyHelpTeam It was a problem at the exchange, it’s back now. Very poor support from Sky. And what about @cfoden31 with no service for 4 months?
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Robb
(@spudfifty) reported
@SkyHelpTeam 2nd request now can somebody please look into my issues sky stopped working 2 days after install no engineer till 24.12 not acceptable #not happy #regretting joining
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam fibre broadband been down now 4 days due to outage in east London. Any idea when this is likely to be fixed? Called customer services on Wednesday and told should be working by Thursday