Sky Outage Report in Herstmonceux, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Herstmonceux, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Herstmonceux and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Herstmonceux, East Sussex, England
The most recent Sky outage reports came from the following cities: Hastings, Saint Leonards-on-Sea, Eastbourne and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
TV | |
| Saint Leonards-on-Sea |
TV | |
| Eastbourne |
TV | |
| Eastbourne |
Internet | |
| Eastbourne |
TV | |
| Hastings |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Herstmonceux, England
Latest outage, problems and issue reports in Herstmonceux and nearby locations:
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Gary Hunter
(@_GaryHunter) reported
from
Hastings, England
Day 1 as a @SkyHelpTeam broadband customer and the appointment with @OpenreachHelp which was booked in January to connect our new fibre hasn't happened. #workingfromhomewithnobroadband
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Antony Thrower 🇺🇦
(@AntonyThrower86) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Bobster
(@BobsterDrumhead) reported
from
Hastings, England
The difference in agendas is if @Arsenal had been 0-2 down & bagged a late winner in a cup match the usual @SkySports pundits would be lining up the ‘club in a rut’ cliches & the #ArtetaOut brigade firing up their Twitter accounts. Football reporting is just so tabloid
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Nick Leonard
(@seasidecook) reported
from
Hastings, England
@SkyHelpTeam There is an outage in TN38, but no sign of it acknowledged anywhere. My Sky Hub router homepage says broadband disconnected, some local shops reporting problems with payment machines, any idea what is going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam a service failure of at least 24 DAYS is being treated the same as a service failure of 24 HOURS - do you not see a fundamental problem with this in terms of customer service? This is a different level of issue to a simple short-term glitch. You should be escalating this!
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Rachel Bell
(@elstoleno) reported
@SkyUK @SkyHelpTeam They may have said they were David or Daniel, or a completely different name. It is a Sky number, but the person they asked for actually is a Sky customer already
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🇮🇪SHANE ROCHFORD TOON ARMY 🏴🏳️
(@srxx29crotch) reported
@GNev2 @bethany_archer @SkySports Every arsenal fan crying blue murder because Gabriel never got pen. But look at this free kick given that resulted in free kick for the delivery to said pen not given. We got 2yellow cards because of this also never a free kick joelinton clearly got the ball
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Mark ⭐⭐
(@MarkCFC2021) reported
@SkyUK Tried to get this as an existing customer, it keeps coming up with a technical error....
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John Noctor
(@Noctor1905) reported
@SkyHelpTeam Hello, last Thursday I reported my SkyID as being locked, after speaking to 2 people, I had a text that evening saying my issue has been referred to another team but have heard nothing since, I would have assumed this was a simple account unlock? please help.
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Kevin Howard
(@KevinJH1956) reported
@SkyUK @SkyHelpTeam when are you putting @ITVX onto the Sky Q boxes? Unfair to exclude this major free service and raises question over value for money with sky subscription!
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JimmyHimmyButler
(@KingLeb77972734) reported
@breewillow3 @SkySports @wroetoshaw Never have i wanted to dislike a tweet so badly..Not even remotly close
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Good Queen Bess
(@gdqueenbess1st) reported
@SkyHelpTeam I’m without any mobile signal AGAIN! This is getting beyond ridiculous. I’m unable to make or receive calls.
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kelly l lewis
(@kellpak) reported
@SkyHelpTeam I'm disgusted by your customer services. I ask to speak to a manager, I get fobbed off. Then call cut off. Ring again, explain my situation then out on hold forever. Now I'd like to speak to a manager as my problem is delicate and needs dealing with properly!
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David Petts
(@DavidPetts1) reported
@SkyHelpTeam and nothing you've said explains why I was asked 6 times rather than just once. The inability of the Help Team to communicate with the Brd Band team or for either to proactively reach out to me rather than relying on me to constantly chase you is a pretty shocking indictment