Sky Outage Report in Frome, Somerset, England
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The latest reports from users having issues in Frome come from postal codes BA11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Frome, Somerset, England
The most recent Sky outage reports came from the following cities: Frome, Bath and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Bath |
TV | |
| Trowbridge |
TV | |
| Trowbridge |
Phone | |
| Trowbridge |
TV | |
| Trowbridge |
Internet |
Community Discussion
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Sky Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Antony Moore
(@amooreict) reported
from
Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
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Tim Sefton
(@timsefton) reported
from
Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
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holly franzese
(@franzese_hols) reported
from
Bradford-on-Avon, England
@SkyHelpTeam having issues with Sky broadband in my area!!
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Sarah Evans
(@sarah_evans74) reported
from
Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
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v3rng
(@vernongiles1959) reported
from
Trowbridge, England
Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Paul
(@PaulThomasp12) reported
from
Paulton, England
@BristolCity @SkySports City lose referee crap (again)
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Claire Butler
(@Clairealou2) reported
from
Shepton Mallet, England
Don’t you just love it when first line tech support from your internet provider recomends the opposition #truestory #facepalm @SkyHelpTeam
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dubs
(@awysocki24) reported
from
Trowbridge, England
My bad @SkySports apologies!!
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Caroline 🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam But this is EVERY year with the same response. The online steps dont help when the broadband is intermittent for 2-3 hours or more. Always in the eve. And always for up to month before the clocks go back and then a few days after. Contract is up for renewal too...🤔 #predictable
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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George Briggs✂️
(@BriggsG7) reported
from
Melksham, England
@SkyHelpTeam my broadband has been awful the last week why is this!!! Help me
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dubs
(@awysocki24) reported
from
Trowbridge, England
Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!
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Caroline 🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam I did. But for the umpteenth time (and over the past 8 years too) it was saying it was something do with microfilters. It has never been anything to do with microfilters. Trying to fill a form for daughter's school before their cutoff was frustrating. It seems to be back on now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Farley
(@TheJollyPirate1) reported
@SkyUK poor response to my elderly mother whose phone has developed a hardware issue halfway through her contract. All that was suggested is that she take out a second contract for a new phone. Really? A phone should last the contract or you need to repair or replace. (1)
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Segsho4Christ
(@Segsho4Christ) reported
@SkySports The lameness and madness of social media. Only you set up camera to film yourself. Only you set up a "surprise" for yourself as your team will definitely qualify as we all know because they are first on the log. Only you fake a cry 😭 God help this deceptive generation.
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mary baker
(@marybak07733572) reported
@SkyUK if you’re thinking of becoming a Sky mobile customer and want good customer service don’t bother, my experience with a health issue is disgusting
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Richard A Dixon
(@RichardADixon) reported
Why do we put up with companies like @SkyHelpTeam? • Farm out call centre jobs abroad (yes, I know there's Livingston) • Make it 31 days for cancellation purposes (what ever happened to 28 days?) • Add sneaky HD charges you never knew you had until cancellation.
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katrina
(@Kittykatt30) reported
@virginmedia I decided to try again then talked to your "thinking of leaving us team" Damien saved me from leaving he was good very informative and helpful I was calling to cancel the contract and join @SkyHelpTeam
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Ralphs M
(@RalphsM1) reported
@SkySports well done keeping Stelling but can you rid us of Bee Westwood utterly terrible match reporter. Probably good at interview but not live reporting, can't see, can't speak, lacks knowledge just flirts with stelling
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Paul Gower (Pinger) 🏴🇬🇧🏍📷🧘
(@paulGf185) reported
@SkyUK if you have a customer who has broadband with you do you charge extra for a booster box ?
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Andrew Davis
(@andrew14ad) reported
The only reason @JeffStelling is staying at @SkySports is the guarantee of having the final say on guests. Most are awful to listen to and let’s hope Jeff shakes things up if he has any authority at all.
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Arty Choke
(@ArtyChoke2) reported
@SkySportsNews @SkySports One big attention/publicity seek the whole time to help with flagging ratings. Sky don’t know when to can something. Soccer AM being an even better example
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Edwardo Badger
(@EdwardoBadger) reported
@SkyHelpTeam It says its redeemed i can't sign in on sky q app so cannot access any content ..really miffed of here as i have entered all my payment details either completly cancel this or get me what I've signed up for please