Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Gorebridge, Livingston, Loanhead, Bathgate, Broxburn, Dalkeith, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Gorebridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Burton
(@CatzofHyrule) reported
@SkyHelpTeam Just been through my sky for it, still not working
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DavidB27 (Northwest Lancashire Train Spotting)
(@David_B235) reported
@SkyHelpTeam internet outage in the Lancashire area of Cleveleys today
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Debbie Kingsley
(@SouthYeoFarm) reported
@skyhelpteam your broadband help team usually so accessible but not at the moment. It's not acceptable to spend over two hours waiting for you to answer the phone (we know the tunes off by heart now) to follow up a reported problem. Where are your staff?
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Bridget Wilson
(@Take1passiton) reported
@SkyUK customer service is ******* USELESS!!! Over promises and complete and utter lies! Angry is an understatement 🤬🤬🤬
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Gareth Lusk
(@gazlusk1) reported
@SkyHelpTeam Yes, all apps/internet, if I am not on Wi-Fi…apparently there is a mast down but I’ve had that text for almost 2 weeks now.
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Ben
(@CriminalCosta) reported
Reporting on random league 1 games up and down the country for soccer Saturday is still the dream get me on there fellas I’ll report like no ones reported before @SkySports
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Katie Hearn
(@k_hearn) reported
So disappointed with @SkyUK. Given false information about my broadband line and had to downgrade my package for more money. Now they won’t budge on price to move my package back up. I’ve been a loyal customer for 14 years. Think this year will be my last 🤬
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SacuShi_II 🇬🇧🏴🏴🌈
(@SacuShi_II) reported
Seems when @SkyUK don't want to deal with you, they simply don't accept your complaint and close you down. ****** customer service, awful company. Avoid at ALL COSTS.
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The Frenchie speaks🏴
(@yesiscoming) reported
@SkySports I do not think I can last much longer. Your coverage of Scottish football is embarrassing. Your so called experts are cringeworthy. Punditry at its worst. You have to do much better if you spent to keep my custom.
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Mitch Conroy
(@mitchconroy_) reported
@SkySports West Brom fans are throwing flares and chairs out of the away end towards Millwall’s goalkeeper, report that you horrible *****