Sky Outage Report in Balerno, Edinburgh, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Loanhead, Bathgate, Gorebridge, Livingston, Broxburn, Dalkeith, Penicuik, Musselburgh and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Loanhead |
TV | |
| Edinburgh |
Wi-fi | |
| Bathgate |
Wi-fi | |
| Gorebridge |
Wi-fi | |
| Livingston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Malyon
(@KateMalyon) reported
@SkyHelpTeam Hi. I’ve received a weird amount of scam calls in the last couple of days. (Since the N London internet / phone went down) A few from a company claiming to be Sky Technical Team asking for router details and saying they’d disconnect my line. I’m ex-directory.
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Tom Perris
(@perris1712) reported
Can someone at @SkyHelpTeam send someone to fix their broadband in the So40 area
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Kevin Brown
(@KB36) reported
@SkyHelpTeam That doesn't really help because by the time I go through it the hub has generally reconnected so I can't book an engineer etc
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E Richard
(@elallo) reported
@SkyHelpTeam How can I run a line test when I have no broadband connection to connect to website to run a test? Local Facebook page has lots of people all with same issue
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B B™
(@Barbs_B1) reported
@SkyHelpTeam Thank you for getting back to me. And I trust that this disruption in my service (no #skybroadband & landline) will reflect in my next invoice. Regards
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Squidward 🌈
(@CallumDunn80) reported
@cherry_ed99 @SkySports Yes because buying relegated players has never worked for clubs has it
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amanda
(@amandahollis73) reported
@SkyHelpTeam are you having issues with broadband in the Southampton area? Wondering whether I should just give up on working today 😜
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam Well, you're currently well below your USO of 10Mbps - currently have about 4Mbps down and 1.5Mbps up with a sync of 70Mbps down and 20Mbps up so you've clearly still got issues and you have been notified because I can see others being told that there's an outage in the area!
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam It's still showing as an outage on your site and it's very slow (10% of normal speed). So that's outside of "working" specification. Shame that you can't actually listen to your customers though.
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Mike Lashmar
(@mlashmar77) reported
@SkyHelpTeam Hi - Thanks for coming back to me. Based on the feedback on Facebook and the tweets on here it suggests there might be an issue that is not being picked up. I had a similar problem a few months back with an outage. Would it be possible to investigate further? Sorry to pester