Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Livingston |
TV | |
| Livingston |
TV | |
| Livingston |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
-
Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
-
Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
-
Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
-
-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
-
-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
-
▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
-
Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
-
Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
-
Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
-
Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
-
Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
-
▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
-
Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
-
Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
-
Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
-
Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
-
Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Guy Riall
(@GuyRiall) reported
@SkyHelpTeam I have tried multiple times and each time someone comes out they say it is fine. It isn’t as it keeps dropping the signal. I cannot get it sorted. If there were nothing wrong it wouldn’t be intermittent
-
Loch Doon Monster
(@DoonLoch) reported
@SkySports Absolutely right but Johhny Nelson is on Sky right now talking about equality yet he will promote and cover fights in Saudia Arabia no problem.
-
Flying Dutchman
(@thekeeperisno1) reported
@SkyHelpTeam Morning, we have had terrible weather lately but calmed down in the last couple of days yet I don't seem to be able to watch the comedy channel due to lack of signal. I've reset the box a couple of times but still won't appear. I have the other channels that I watch
-
Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
-
sergio chipolina
(@sergiochipolina) reported
@jrs_cfc @FrankKhalidUK Did you see Pep on TV yesterday talk about being full of **** and over confidence with arrogance saying how confident he is and so on unbelievable. No one is talking about Chelsea not even skysports talksports radio its like City are playing the final by themselves. Respect. 🤐
-
Simon Terry
(@simonterry84) reported
@SkyHelpTeam hi, my sky broadband had gone down in Halesowen B63 postcode. Appears others in the area are having the same issue. Is this a known fault being looked into?
-
Laura
(@laurahowse1984) reported
@SkyUK my husband has requested packaging 3 times to return the set top box and hub to yourselves and we’ve still not received it! Only so many days left until we get charged... help
-
Sarah Deans
(@Sarah_not_Sar) reported
@SkyHelpTeam @simonterry84 I’m having problems too with sky broadband in B65.
-
UnCommon Name👑🇧🇼
(@Edward_G8) reported
@SkySports Don't bring this to football, we are already having problems with VAR
-
Theatre Reviews
(@StageyLady) reported
@SkyHelpTeam Please give me the link to do that. Every time I go on your help page, if offers answers to FAQs of which this isn't showing, and no link to your helpline or phone no.