Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Livingston |
TV | |
| Livingston |
TV | |
| Livingston |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
So @SkyUK having cancelled plan and given 31 days notice that we were told by you, You now send a threatening message to either pay more or reinstate package. Shocking service. #badservice
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
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Richard
(@rik3sxty) reported
from
Edinburgh, Scotland
@andygoldstein05 @SkySports new tv show at the mo - How to solve a problem like United !! 😂
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Maureen Donnelly
(@mocelt) reported
from
Aberdour, Scotland
@Bhoy1888Celtic1 @The3rdFrame @ScotlandSky @SkySports @SKYSP0RTSF000T Totally agree. I was working yesterday and watched when I finished. I was actually shouting at TV “shut ******** up” and show the whole ceremony instead of them idiots wittering away
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Alexis
(@alexish78) reported
from
Musselburgh, Scotland
Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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john micheal foley
(@johnmichealfol1) reported
from
Edinburgh, Scotland
@SkyCricket @SkySports Unlucky you lot are has been England 🏴 are crap never win anything it’s a tough life
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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aimee toynbee
(@AimeeToynbee) reported
from
Bathgate, Scotland
@SkyUK the worst customer service ever 4 phone call@over 4 hours to get nowhere , the worst ever!!
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, I couldn’t wait 20 minutes. I’ll try at a quieter time but that is another month passed. Every time I’ve tried to cancel on line I get that same message.
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Bryan Finlay BEM
(@bfinlay0212) reported
from
Penicuik, Scotland
1st time I have had poor customer service from @SkyUK what has happened
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Andrew Sunter
(@SunterAndrew) reported
from
Inverkeithing, Scotland
@SkyHelpTeam Phoned earlier. Apparently a phone line issue
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Steve Evans
(@_Just_Steve_) reported
from
Edinburgh, Scotland
I have tried to cancel @LFCTV for 3 months now. On line you get a message saying they can’t do it right now and you call @SkyUK and they tell you it will be a 20 minute wait. It’s a con stay away from it. @SkyHelpTeam
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Gillespie
(@sgillespie81196) reported
@SkyHelpTeam We've had two engineers run tests and said it's awfully slow but no conclusive answer or diagnosis. It's always been at least 40mb below what is paid for but now its disconnection after disconnection
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𝓾𝓶𝓼
(@xx_umama) reported
@SkyUK fix your damn wifi
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tower1919
(@tower19191) reported
@SkyHelpTeam Having trouble with landline phone in FY2 area, could anybody help or check the line for me, please? Thank you.
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tower1919
(@tower19191) reported
@SkyHelpTeam Thank you for getting back to me. Think it may be an issue with my phone rather than the line, but will be in touch again if things are not resolved. Thank you.
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hoppy9999
(@hoppo1000) reported
@SkyUK can I live chat to cancel some services. I really can't be bothered phoning overseas call centre
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Lizzi Santos
(@lizziefsc) reported
@SkyUK have contracts, ending over the next few months... I will be advising them to take there business to a more reliable company that want help! Ps I manage 3 of those accounts . So I'll be searching for new contacts. Thank you and good bye @SkyUK
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Tristan
(@Lsimmonds49) reported
@SkyUK Your WiFi is shocking 😡 bloody slow asf most things ain’t even loading properly past few days now you still ain’t bothered to fix the dam problem
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Chris
(@CROACH10) reported
My Broadband is down but the your test says my connection is up and running, can’t talk to anyone online or anyone over the phone @SkyHelpTeam
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Jason Puddephatt
(@puddy73) reported
@VanessaStAlbans My Mum had this problem on the land line and some did get her to sign up for unnecessary direct debits. Since signing up for @SkyUK shield where every caller has to announce unless on a whitelist - the problem has reduce massively.
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HDMR Central
(@HdmrCentral) reported
@Emms_hart @SkySports I’m muting that crap had to endure hull got new owners talk last time sky can do one lol