Sky

Sky Outage Report in Balerno, Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Balerno, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Balerno, Edinburgh, Scotland 01/11/2026 07:10

January 11: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Balerno, Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh, Bo’ness and Inverkeithing.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomLivingston TV
United KingdomLivingston TV
United KingdomLivingston TV
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Balerno, Scotland

Latest outage, problems and issue reports in Balerno and nearby locations:

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • sh31labaxt3r Sheila Baxter (@sh31labaxt3r) reported from Livingston, Scotland

    @SkySportsPL @SkySports So much for Social Distancing when both teams walk off shoulder to shoulder down the tunnel at half time!!

  • kp71 KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • gordon_burrows Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • PeteStew_ Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

  • itsmecraigyc Craig Cunningham (@itsmecraigyc) reported from Edinburgh, Scotland

    @SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.

  • RosaleenShaw Rosaleen Shaw (@RosaleenShaw) reported from Edinburgh, Scotland

    @SkyHelpTeam trying to upgrade broadband and getting no response- please help

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • MrMattDonlan Matt Donlan (@MrMattDonlan) reported from Edinburgh, Scotland

    @CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.

  • ElliotGrubb Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • janeOfArk Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • MrSifter_ Marky ™ (@MrSifter_) reported from Bathgate, Scotland

    @SkyUK no broadband on my elderly mothers router been like this for a week can’t get through to no one HELP

  • MrSifter_ Marky ™ (@MrSifter_) reported from Bathgate, Scotland

    @SkyHelpTeam Tried this ready my mums ready to cancel

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • debs_anderson42 Debs Anderson (@debs_anderson42) reported from Edinburgh, Scotland

    @SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • aland_10 Alan Duncan (@aland_10) reported from Edinburgh, Scotland

    Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gizmo_uk3 GizmoUK (@Gizmo_uk3) reported

    @fortyyardpass @SkyHelpTeam Surprised sky aren't asking us all to pay for the outage... Service and contracts mean diddly squat

  • ryangould1988 Winston (@ryangould1988) reported

    @SkyHelpTeam @j_EDI_Force Most useless set of ***** ever couldnt fix a bed

  • casserthewire Chris Casserly (@casserthewire) reported

    @SkyHelpTeam @Idylliss Pointing people to a page which states “no issue” isn’t the best customer service, if you could confirm approx ETA this may assist in some damage control for angry and frustrated customers

  • EmmisonRob Rob Emmison (@EmmisonRob) reported

    @EDarnton @richdeano @SkyHelpTeam Mine went down this afternoon mate *************** when they will want to start talking about price rises

  • Gizmo_uk3 GizmoUK (@Gizmo_uk3) reported

    @SkyHelpTeam sky this is disgraceful, as someone in IT, you can give more info to your customers than letting on! At least customers will understand better Laugh that your page shows a green tick with no issues on the checker until enter the land-line then the lack of information is a joke

  • GlanfieldKarl Karl Glanfield (@GlanfieldKarl) reported

    @SkyHelpTeam @SwtStrikeCasino Your service status page says no known problems so that’s no good

  • MarkLloyd22 Mark Lloyd (@MarkLloyd22) reported

    @SkyHelpTeam @j_EDI_Force Hi William, our 4G signal is poor here and so the page won’t load. Can you help to update on here at least hourly? I can load Twitter. I’m in Chorley (PR6) and it’s been off since about 4pm. Thanks, Mark

  • BrianLeeW B l wakeling (@BrianLeeW) reported

    @SkyHelpTeam Hope I'm going to get compensated for no fibre broadband and not being able to watch my TV as its sky glass and when I mean compensated not 2gig of bloody data that I never use

  • maria_dawson91 Maria-Louise Dawson (@maria_dawson91) reported

    @SkyUK @skyhelpteam there has been a massive internet outage in the PR area all day, what is going on? We live in area without signal so w/o internet, we're screwed if an emergency. Need an update stat

  • Navster75 Navster (@Navster75) reported

    @SkyHelpTeam your Customer service is an embarrassment.