Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Inverkeithing, Dalkeith and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
@SkyUK If the internet goes down I suppose that's the customer goosed?
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lorraine gillies FRSA she/her
(@GilliesLorraine) reported
from
Livingston, Scotland
@SkyHelpTeam sky glass just arrived. *installers have left. Just switch it on they said. Now I'm not stupid but I can't for the life of me get it on. Advice?
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@skyhelpteam my broadband is down please can u fix this as soon as possible as unable to watch tv or listen to music without it and can't wait 4r days without it.i'm in Edinburgh #skybroadband
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@Slaughter23_ @Paulmccann91 @SkySports The 22 unbeaten run we were very lucky. Played terribly pretty much every week. The road to the europa league final was very flattering and we were awful in the final. Being good at europa league isn’t the level I want to be at. He’s a cup manager. Villarreal won’t be in Europe
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Charles Archibald
(@Rainbowquest2) reported
from
Bo’ness, Scotland
@SkySports The guy is a cheat and wouldn't make a good actor. Just shows how bad these VAR people are. Have a look at the penalties at Ibrox today? Another VAR shambles
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juanjo
(@ben_cole90) reported
from
Edinburgh, Scotland
@LUFCSmith25 @seanybizzle @SkySports Who is awful
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ajaK analA
(@nocomment041009) reported
from
Edinburgh, Scotland
@SkyUK broadband not working this morning and been told internal issue? Also been told engineer can’t come out until 22nd June 😳 we work from home, my kids use internet for school work, surely you can do better than that?
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Dub
(@iain4546) reported
from
Edinburgh, Scotland
"The moon came down to earth one day to see up close what had been so far" (and in doing so caused tsunamis that wiped almost everyone from off the face of the planet). FFS @SkyUK what a completely nonsensical advert.
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
@SkyHelpTeam my broadband is down. I can't do without it for a week or so as I can't watch TV or listen to music without broadband. Hope I get a discount 4r loss of service today. What's the point of me going on annual leave and I can't watch TV etc.
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Glen
(@glenharley71) reported
from
East Calder, Scotland
Sounded like @Carra23 said @ivantoney24 went down like a 'sack of studs' on @SkySports #brentfordvsbrighton due to Veltman standing on his toes...again 🤭🤭
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lorraine gillies FRSA she/her
(@GilliesLorraine) reported
from
Livingston, Scotland
@SkyHelpTeam Hi yes. Really disappointed tho. Switched to sky glass and now have buffering and complete loss of signal that we didn't have before.
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Umer Tahir
(@_UmerTahir_) reported
from
Inveresk, Scotland
@SkyHelpTeam By support, you mean read through the online “help” pages or long forums created by existing sky customers?
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CB
(@cb222016) reported
from
Edinburgh, Scotland
@SkyHelpTeam @T_27_2 Done that, no issues showing
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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joyce combe 🏴
(@jcombe2) reported
from
Edinburgh, Scotland
My broadband is down, please can u fix it as soon as possible. I can't watch TV or listen to music. I cannot wait for couple of days .@SkyHelpTeam #skybroadbandisdown
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Kate Wane
(@K8WANE) reported
from
Edinburgh, Scotland
Hi @SkyHelpTeam are you aware of any issues in the EH12 area of Edinburgh? Not been able to get a satellite signal yet today. I've followed the help guide online but not luck. Don't want to call out an engineer yet, just in case there's local issues. Thanks.
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Angie Ball
(@SanjieB) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there issues with the internet connections on the EH11 area as mines has not been working since last night, sayin on the tv issues with satalite signals for my skyq so cant watch tv either
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Jo Parker #SCO 🏴
(@jo31070) reported
from
Edinburgh, Scotland
@SianElin_PT @SkyUK Took me months to cancel, only when I started on here finally got any contact at all. Thankfully now sky free & my broadband is way faster for a fraction of their charges 🥳
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Gerard Boyd
(@dundee8cologne1) reported
from
Edinburgh, Scotland
@KBG1888 @BBCSportScot @ScottishFA Much the same in Skysports today. They couldnt believe the Ryan Jack incident was only a yellow. Everyone of them saw it as a clear red.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marco Zacchino
(@MarcoZacchino) reported
@SkyHelpTeam What’s the point? I have spoken to them and they have said wait until next week. The order was placed in the first week of May. You are not helpful either. Where do I cancel the order?
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phillip MARS
(@phillipmars7) reported
@SkyUK How many people at Sky news broke lock down rules, we know some did & only got suspended on full pay, not bad if you can get it. No cost of living crises there. Yet they like to accuse others when holding a drink. Do they have a agenda to get rid of Tories?
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Richzx6r MBE
(@Richzx6r) reported
@SkyHelpTeam @ratty118 Ten quid for you to push a few buttons? Do me a favour; you're not solicitors. Can you justify it? Break it down for us like we're six.
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eddie carruthers
(@tedcarruthersuk) reported
@andydews83 @virginmedia @SkyUK I’ve got the same issues, me and Sal can’t use the internet at the same time!
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NYLonGirl
(@NYLonGirl) reported
Dear @SkyUK I’m fed up with your cr@p. First you slap roaming charges without any warning and then your crappy service doesn’t even work - keeps telling me local numbers I try when travelling are “not in use” when they’re perfectly in use from every other provider. Liars.
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PriscillaTheGuitar
(@GreenGuitar17) reported
@SkyHelpTeam I understand that, but can you at least confirm that there is an option to cancel, if I want to? I am aware there will be fees to pay
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Ms Tenaji. P
(@TenajiP) reported
@SkyHelpTeam I've come to the conclusion that Sky is mad. Attempted to buy Sky Glass twice - once outright, the second time by instalments. Orders went through fine, then I receive a cancellation email <10 minutes later. It's never been so difficult to place a flipping order.
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Chris Atterbury 🏴
(@chris_atterbury) reported
@SkyHelpTeam Thank you Jason. My issue is that I joined sky broadband on Monday and since then my work computer’s connection is really slow. Capped at 22mbps, as low as 3mbps. Other devices are fine. Wondering if there anything in the settings I can find. Any suggestions?
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Johnny Gibbins
(@royalfunkness) reported
@SkyHelpTeam Yes, Nicole. I followed the process and it said there were no faults (although Sky did try to sell me faster broadband at that point). Like I say, I followed the processes outlined online. It's an intermittent connection issue
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Steven Lamb
(@ste_lamb) reported
@SkyHelpTeam That's kind of missing my point, "why does the automated system bother asking why people want to cancel if the team is closed" is more my message with this, and therefore (if Karen mode is active) you could argue that sky have had the legal declaration to cancel