Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Livingston |
TV | |
| Livingston |
TV | |
| Livingston |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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John Jeffery
(@architectjj) reported
from
Edinburgh, Scotland
@SkySports The cat will just expect this level of service next time
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Seán
(@gan_aithreachas) reported
from
Bathgate, Scotland
@SkyHelpTeam @scottishleaf I think it’s now established that there is a #broadband outage across east central Scotland. However is this also affecting #skymobile 4G services. I’ve lost 4G at the same time my broadband went off
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam Help Sky! Is there issues in EH11. WIF is down.
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Andy Nicol
(@AndyNic9) reported
from
Edinburgh, Scotland
….and back to this American bollox!!😱 Really poor @SkySports and not sure why??? #RyderCup
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Lynsey Briston
(@Lynzsb) reported
from
Edinburgh, Scotland
@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.
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Nathan Purdon
(@NPurdonLiviFC) reported
from
Broxburn, Scotland
@Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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andy elder
(@jakksbar) reported
@SkyHelpTeam Thanks but you make you’re site so difficult for people’s that want to cancel it’s appalling service
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Yuk-Fong Wong
(@YukFongWong1) reported
@SkyHelpTeam My youngest keeps dropping the control accidentally and the back is broken off it won’t stay on
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Paul
(@8gzd8k76nM) reported
@nednedp @SkyHelpTeam Its a domestic broadband product therefore any faults are fixed under a domestic SLA. So if you are relying on it for work you either need to get into the office when its down or you need to pay for a business line that has the relevant SLA
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Mark Bennett
(@markbenn68) reported
@SkyHelpTeam In line with @ofcom regs I should be able to cancel within ten mins. The agrovation and bad service is ridiculous. #poorservice
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Ross Donald
(@RossDon89682592) reported
@SkyHelpTeam Hi, I was wondering if you could help me with an order I expected to arrive today but can't seem to track.
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Louise
(@lunabelle321) reported
@SkyHelpTeam hello I need to speak to someone about a charge for not returning equipment I’ve tried twice to call but unfortunately the agents haven’t understood my query can I get any help another way please?
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Griizzly 🥀
(@GriizzIy) reported
@SkyHelpTeam Your fiber internet is the worst thing iv ever seen in my life, Dial up was faster. You have the audacity to charge me for "FIBER" and I would be lucky to get a 4 upload.
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Jon W
(@wooldridge21) reported
@SkyHelpTeam what is this fake 4g and 5g mobile data you’re giving me? Completely useless service I’m paying for 🤯
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Paul
(@8gzd8k76nM) reported
@rentals_cannes @SkyHelpTeam You're the one that runs a business on a domestic service and are then shocked that the faults and subsequent compensation are governed by the domestic SLA that is set out by Ofcom? Get in the bin you melon - not a very good advert for your brand isn't it
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dw
(@dw_rarr) reported
@SkyUK @SkyHelpTeam never understood why it's hard to get in touch with someone for a better deal. 90+ a month is just robbing, yes that's what mine just hit if @threeuk can deal with renewals online why can sky?