Sky Outage Report in Balerno, Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Inverkeithing, Dalkeith, Bathgate, Livingston and Gorebridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Inverkeithing |
Wi-fi | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Joan McAlpine
(@JoanMcAlpine) reported
from
Edinburgh, Scotland
@SkyHelpTeam @SkyUK I will, but that does not help other customers who get two pre recorded messages, first saying wait time is one hour, then another saying 20 minutes. Pre-record suggests this is delibrate tactic, not because of a one off busy period.
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LUX4D
(@SimonLuxford) reported
from
Broxburn, Scotland
Really disappointed with @SkyUK as they say it will take up to five working days to fix a dropped internet connection! Then the Customer Service agent on a far and crackly line has the cheek to ask for a high score in a forthcoming customer service survey! 😡
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@SkyUK I had downgrade today sadly but the customer service was straight forward no trying push sales. Excellent service
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Andrew Sunter
(@SunterAndrew) reported
from
Edinburgh, Scotland
@SkyHelpTeam I'm in Fife and my broadband has been down since Sunday. BT engineer changed the phone line yesterday but it's made sod all difference
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Judy2k
(@judy2k) reported
from
Bonnyrigg, Scotland
@rawkode @SkyUK Oh you'll get MUCH more than that. I've never been so harassed as when I dropped @SkyUK. It goes on for months, by mail, text, mobile and landline calls. (And we didn't terminate our contract early).
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Alexis
(@alexish78) reported
from
Musselburgh, Scotland
Send help boyfriend is making me have a conversation about moving from @bt_uk broadband to @SkyUK broadband. It’s too hard to change :(
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Michael Goodman
(@MikeGoodman3) reported
from
Edinburgh, Scotland
@SkyUK Will SKY give me a reduction on my monthly payments as every time I put Sky News on its the same shit repeated
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
@SkyHelpTeam is there not a 24 hours number to contact as none of my services are working at all. Contacting the service provider is impossible to fix all 3 services which I pay monthly for 80mbps and hardly get 50mbps. Clearly an issue any solutions since can’t contact via phone
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Darren Rintoul
(@Toolbag4) reported
from
Edinburgh, Scotland
Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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paul benstead
(@homerastra) reported
from
Edinburgh, Scotland
what a **** but I sometimes feel like that I usually watch @SkySports and often downgraded to @btsportfootball and have to listen to the utter shit your bang average pundits serve up #LCFC
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Ian Campbell Foster
(@RadicalSheep) reported
from
Edinburgh, Scotland
@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
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Bryan Finlay BEM
(@bfinlay0212) reported
from
Penicuik, Scotland
1st time I have had poor customer service from @SkyUK what has happened
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Maureen Donnelly
(@mocelt) reported
from
Aberdour, Scotland
@Bhoy1888Celtic1 @The3rdFrame @ScotlandSky @SkySports @SKYSP0RTSF000T Totally agree. I was working yesterday and watched when I finished. I was actually shouting at TV “shut ******** up” and show the whole ceremony instead of them idiots wittering away
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Andrew Sunter
(@SunterAndrew) reported
from
Inverkeithing, Scotland
@SkyHelpTeam Phoned earlier. Apparently a phone line issue
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Neil Thompson
(@thompsonneil15) reported
from
Edinburgh, Scotland
About time McGregor was punished for his stupid antics. Gets away with this kind of behaviour all to often. #RangersFC #Hibs #SkySports #spl
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
Nice to know it’s still a nightmare to cancel anything with @SkyUK clearly haven’t sorted anything since they were on @BBCWatchdog for exactly this problem! #pillartopost #2daywaitonlivechat
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Lee Hewat
(@Leebo_OM) reported
from
Edinburgh, Scotland
@shewat24 @SkyHelpTeam Just some free movies from Sky Store sis 😊 Nothing big but they were quick in dealing with my problem and admitted it was their error!
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Faith Simpson BA FCCA
(@accountantfaith) reported
from
Edinburgh, Scotland
Absolutely shocking @SkyUK when give 31 days notice and you accept you now want to charge us further for more nonsense. Appalling and shocking #service #badservice . Sort it out and don’t charge us unnecessary fees when gave correct notice.
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aimee toynbee
(@AimeeToynbee) reported
from
Bathgate, Scotland
@SkyUK the worst customer service ever 4 phone call@over 4 hours to get nowhere , the worst ever!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor
(@AWildKestrel) reported
@SkyHelpTeam Ayo sky help @Thefrostygoat not me fam, I don’t use your ****** Internet.
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Andrew Cook
(@mrcooksworld) reported
@SkyHelpTeam Internet been down all night will it be any good for work later
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fiona bradley
(@gizzyspitarthur) reported
@SkyHelpTeam Internet down yet again - what am I paying for ????
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Brian 💙
(@Bri_153) reported
@SkyHelpTeam Hi, I have a NOW TV Entertainment pass (UK) and was watching season 7 of 'Curb your enthusiasm' last week - but now I can't find that show anymore - have you taken it down?
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Andy McCulloch
(@AndyMcCulloch1) reported
@SkyUK day 5 of no broadband service, absolute joke .....
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Tracy Marsden
(@tracynoe11) reported
@SkyHelpTeam no internet used auto tel system told need an engineer 9th June I am stood in garden to get a signal to message you I haven’t been out for a year not good enough
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Brian 💙
(@Bri_153) reported
@SkyUK Hi, I have a NOW TV Entertainment pass (UK) and was watching season 7 of 'Curb your enthusiasm' last week - but now I can't find that show anymore - have you taken it down?
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Tim Barker
(@tbarker863) reported
@SkyHelpTeam hi I'm not happy with sky , I just booked a engineer and they can't get here to the 14th of June? Don't see why I have to pay for Internet that not working?
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eramuzzo
(@eramuzzo) reported
@SkySports This clown seems to have forgot all about the issues he had with Scotland. A complete no mark.
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AJ7
(@Aj7Abass) reported
@brianot86 @SkySports What has Bruno done to you lot 😭 I've never seen a player rattle rival fans so much man wtf this post isn't football related