Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Bathgate, Gorebridge, Livingston, Edinburgh, Broxburn, Dalkeith, Penicuik, Musselburgh and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Bathgate |
Wi-fi | |
| Gorebridge |
Wi-fi | |
| Livingston |
TV | |
| Edinburgh |
Internet | |
| Bathgate |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
-
▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
-
▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
-
Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Goddard
(@crusty1) reported
@SkyHelpTeam why do you not offer New Customer Deals or equivalent to loyal existing customers ? 😒
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Nick Potter
(@PeterPottersen) reported
@SkyHelpTeam did a free trial on movies for a month, would like to cancel but as usual no way of doing it through the app
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Bev Nicholas
(@bevangeleyes) reported
@SkyHelpTeam I’m getting really miffed at the fact I’m never getting my guaranteed min speed of 400mbps! What’s the point of saying that’s the min speed if I hardly ever get that? Paying extra for “faster speeds” that I rarely get!
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bethell 🔰
(@mick1743) reported
@SkyHelpTeam get download fail on my sky q box??
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Hannah Weidenfeld🇪🇺🇮🇱🏳️🌈🇺🇦LGBTQ+
(@hc8985456) reported
@kay_c1773 @SkyNews @SkyHelpTeam That is a brilliant idea I don’t know why anyone else never thought of it seems an obvious question but should happen
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scottishlucylocket
(@scotlucylocket) reported
@SkyUK what’s going on? My internet has been awful now for days. Keeps cutting out.
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Shaun(Glazersout)
(@SMD34NDetailing) reported
Jamie Carragher is some of a mahoosive prick! Get him off @SkySports how can he get away with clearly insinuating that all refs support United. #FNF #moron
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David Schofield
(@Davelatics) reported
@SkyHelpTeam Why is it so hard to cancel
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Andrew Creswell
(@cressers90) reported
@SkyHelpTeam after moving house it took 3 weeks to reconnect my broadband… which I could live with. However once reconnected on Tuesday this week it dropped out again that evening. After a call to Customer Service on the Tuesday evening, Sky admitted that they were at fault
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Paul Everett
(@PaulEverett75) reported
@SkyHelpTeam Terrible business model which won’t last much longer. £100 a month, more price rises, poor customer service. Launched SKY stream-watch TV thru WiFi (as though its a new thing) charge an extra £200 a year to watch exactly the same channels 🤡 And I’ve been a customer for 20 years