Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Livingston |
TV | |
| Livingston |
TV | |
| Livingston |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Sheila Baxter
(@sh31labaxt3r) reported
from
Livingston, Scotland
@SkySportsPL @SkySports So much for Social Distancing when both teams walk off shoulder to shoulder down the tunnel at half time!!
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!
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Jane Darkes
(@janeOfArk) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me
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Marky ™
(@MrSifter_) reported
from
Bathgate, Scotland
@SkyUK no broadband on my elderly mothers router been like this for a week can’t get through to no one HELP
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Marky ™
(@MrSifter_) reported
from
Bathgate, Scotland
@SkyHelpTeam Tried this ready my mums ready to cancel
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GizmoUK
(@Gizmo_uk3) reported
@fortyyardpass @SkyHelpTeam Surprised sky aren't asking us all to pay for the outage... Service and contracts mean diddly squat
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Winston
(@ryangould1988) reported
@SkyHelpTeam @j_EDI_Force Most useless set of ***** ever couldnt fix a bed
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Chris Casserly
(@casserthewire) reported
@SkyHelpTeam @Idylliss Pointing people to a page which states “no issue” isn’t the best customer service, if you could confirm approx ETA this may assist in some damage control for angry and frustrated customers
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Rob Emmison
(@EmmisonRob) reported
@EDarnton @richdeano @SkyHelpTeam Mine went down this afternoon mate *************** when they will want to start talking about price rises
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GizmoUK
(@Gizmo_uk3) reported
@SkyHelpTeam sky this is disgraceful, as someone in IT, you can give more info to your customers than letting on! At least customers will understand better Laugh that your page shows a green tick with no issues on the checker until enter the land-line then the lack of information is a joke
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Karl Glanfield
(@GlanfieldKarl) reported
@SkyHelpTeam @SwtStrikeCasino Your service status page says no known problems so that’s no good
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Mark Lloyd
(@MarkLloyd22) reported
@SkyHelpTeam @j_EDI_Force Hi William, our 4G signal is poor here and so the page won’t load. Can you help to update on here at least hourly? I can load Twitter. I’m in Chorley (PR6) and it’s been off since about 4pm. Thanks, Mark
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B l wakeling
(@BrianLeeW) reported
@SkyHelpTeam Hope I'm going to get compensated for no fibre broadband and not being able to watch my TV as its sky glass and when I mean compensated not 2gig of bloody data that I never use
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Maria-Louise Dawson
(@maria_dawson91) reported
@SkyUK @skyhelpteam there has been a massive internet outage in the PR area all day, what is going on? We live in area without signal so w/o internet, we're screwed if an emergency. Need an update stat
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Navster
(@Navster75) reported
@SkyHelpTeam your Customer service is an embarrassment.