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Sky Outage Report in Balerno, Edinburgh, Scotland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Balerno, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Balerno, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dalkeith, Livingston, Bathgate, and Gorebridge.

CityProblem TypeReport Time
Edinburgh Wi-fi 10 hours ago
Edinburgh Wi-fi 12 hours ago
Edinburgh Internet 2 days ago
Edinburgh Internet 5 days ago
Edinburgh E-mail 6 days ago
Edinburgh Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Balerno, Scotland

Latest outage, problems and issue reports in Balerno and nearby locations:

  • JamieDoc12
    Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • bunsen1978
    William (@bunsen1978) reported from Edinburgh, Scotland

    @stebarnett @SkyHelpTeam Mines has been terrible for ages and I paid for a faster service to help this and it got worse rather than better.

  • johnblakeley1
    john blakeley (@johnblakeley1) reported from Livingston, Scotland

    @SkySports So **** you prick thinks because he's the only black driver in the field that he's getting picked on

  • edinbos
    Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam @SkyFootball Fleetwood v Everton is listed on the Sky Q menu as a UHD game but I can’t access it in UHD from anywhere. Can you help?

  • trevorcowin
    Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @SkyUK signal is absolutely shite as per..

  • jambotree
    Tweeee (@jambotree) reported from Mid Calder, Scotland

    @Gawky77 @SkySports Sorry, poor assumption! Got everything crossed for her 🤞🏻🤞🏻🤞🏻

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkySports @SkyHelpTeam Both Premier League games on now advertised as UHD and red button says UHD but unable to access it from any menu. Can you help?

  • StevenFairlie
    Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • WadeGTaylor
    Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    @SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!

  • ElliotGrubb
    Grubby (@ElliotGrubb) reported from Musselburgh, Scotland

    @SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    @SkyHelpTeam is your broadband having issues in Edinburgh?? I'm trying to work and it keeps cutting out. Not helpful!

  • kp71
    KP (@kp71) reported from Edinburgh, Scotland

    @SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!

  • gordon_burrows
    Gordon Burrows (@gordon_burrows) reported from Edinburgh, Scotland

    @SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?

  • janeOfArk
    Jane Darkes (@janeOfArk) reported from Edinburgh, Scotland

    @SkyHelpTeam I have followed all the online instructions, Googled all the codes MR106 etc . I really just want someone to help me

  • APaulHeron
    Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @SkyHelpTeam Picture quality on the Sports UHD channel tonight is really poor. I can see other tweets about it so it’s not just my reception.

  • sh31labaxt3r
    Sheila Baxter (@sh31labaxt3r) reported from Livingston, Scotland

    @SkySportsPL @SkySports So much for Social Distancing when both teams walk off shoulder to shoulder down the tunnel at half time!!

  • Baigrie1985
    💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    Just recieved a call claiming to be @SkyUK sayin they are picking up problems with my internet router, NICE TRY don't fall for this people i know people who have its a scam

  • PeteStew_
    Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • odd1gamer
    TheOdd1gamer (@odd1gamer) reported

    @SkyHelpTeam I can't belive people are taking to twitter to complain just be patient they have already said sorry for the inconvenience. @SkyUK are trying there best to fix this issue there's not much they can do apart from fix the issue and say sorry.

  • jds4578
    jds4578 (@jds4578) reported

    @Melissa01776013 @SkyHelpTeam Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused.

  • DaveLewis12
    David Lewis (@DaveLewis12) reported

    @SkyUK yet again we have no Internet! If it is not working it's slow, or, it fades in and out! What on earth am I paying for? Even when I phone Sky it takes hours to get through & the problem's never solved!

  • Kezzadun
    Kezzel D (@Kezzadun) reported

    @SkyHelpTeam internet outage in Loughborough! Are you aware and going to fix

  • jds4578
    jds4578 (@jds4578) reported

    @itsnoel @SkyHelpTeam Posted: 02 Sep 2021 10:36 AM We've identified the problem and our engineers continue working hard to restore service as soon as possible. We're sorry for any inconvenience caused.

  • peeslug
    peeslug (@peeslug) reported

    @SkyUK Fix your wifi

  • UglyKidPep
    Pep (@UglyKidPep) reported

    @SkyUK I assume everyone in the South East of England will be given money off for yet another outage? You lot take the absolute piss.

  • jp2uk
    John Prescott 🇬🇧 (@jp2uk) reported

    @skytv @SkyHelpTeam Broadband Issues in North west England too. Followed on screen advice and on line tests. There is an issue. Router not working. No internet!! PLEAS HELP

  • mandy_harman
    Mandy Harman (@mandy_harman) reported

    @clpdown @SkyUK Good lord! Rubbish service!

  • Jones65
    ian jones (@Jones65) reported

    @SkyHelpTeam lost all internet in winnington. Northwich di you have an issue ?