Sky

Sky Outage Report in Balerno, Edinburgh, Scotland

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Balerno, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Balerno, Edinburgh, Scotland 12/05/2025 05:35

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Balerno, Edinburgh, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Inverkeithing, Dalkeith, Bathgate and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Balerno, Scotland

Latest outage, problems and issue reports in Balerno and nearby locations:

  • JamieDoc12 Jamie Docherty (@JamieDoc12) reported from Edinburgh, Scotland

    @SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off

  • WadeGTaylor Wade Taylor (@WadeGTaylor) reported from Edinburgh, Scotland

    Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....

  • Brooke_Hobbsxo Brooke Hobbs (@Brooke_Hobbsxo) reported from Edinburgh, Scotland

    @SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?

  • louisjones1874 Louis Capaldi Jones (@louisjones1874) reported from Broxburn, Scotland

    @SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?

  • depeche2 ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • ashleighlsX -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to

  • StevenFairlie Stevie frimpong (@StevenFairlie) reported from Edinburgh, Scotland

    @Krobertson5808 @SkySports Ah ok. Never seen that! 😩

  • CaptainBryce Sam Bryce (@CaptainBryce) reported from Edinburgh, Scotland

    @GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker

  • ggg1970 Gary Gray (@ggg1970) reported from Edinburgh, Scotland

    @SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?

  • edinbos Taggy MacRob (@edinbos) reported from Penicuik, Scotland

    @SkyHelpTeam hey guys, is there an outage issue in Eh26 ??

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • pauloneil1874 Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

  • PeteStew_ Peter Stewart (@PeteStew_) reported from Broxburn, Scotland

    Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Geraldi32767868 Geraldine O'Neill (@Geraldi32767868) reported from Belfast, Northern Ireland

    @SkyHelpTeam Hi can someone help please, my mini box is constantly freezing,its really annoying

  • rclaypole Richard Claypole (@rclaypole) reported

    @RealSoupyTwist @SkyUK The TV is average the service is good. Only went with Glass as just moved house last year and didn’t want cables run all over the place. Downside was having to buy a TV as part of the deal. If the Stream service had been available 12 months ago that would have been perfect.

  • happy_poppet EY Superhero! 🐝 (@happy_poppet) reported

    @SkyHelpTeam what will it take for you to fix a phone line with a loose connection outside? This has been going on for weeks!! It’s no point paying openreach for maximum of 15 minutes to change internal socket only.

  • ollyhouldsworth Olly Houldsworth (@ollyhouldsworth) reported

    @SkyHelpTeam do you bother to answer your phones or not? Can I arrange a call back. I don’t have time to just keep trying to get through for ages to resolve repeat issues. @bt_uk do you still buy people out of the end of contracts?Sky don’t seem to value customers of many years

  • SMTHFC1 SimonTHFC (@SMTHFC1) reported

    @SkyHelpTeam Hi. I've just started using a Sky Glass TV. The remote is not working. I've tried several new batteries. Completely dead. I've tried everything. Luckily I have a second remote for the puck which I haven't connected yet but will need both soon. Please advise asap.

  • Cusstard RE Parks (@Cusstard) reported

    @SkyHelpTeam Sky customer with a mini box linked to bedroom Tv . It drives me bonkers ! Come upstairs to watch something you have been watching downstairs and it’s red light won’t switch on . Switch everything off at plugs and wait variety of time to switch back on (contd)

  • happy_poppet EY Superhero! 🐝 (@happy_poppet) reported

    @SkyHelpTeam keep telling us to write down the time and phone number when it cuts out &they’ll call us back to get the info. done this twice and never beencalled back. the one who sky have been talking to has just had a heart attack,no reliable connection isn’t great when she’s in hospital

  • BazRees Baz Rees (@BazRees) reported

    @SkyUK If we cancel our Sky tv contract would we still get the free channels on our Sky box?

  • SadioVision PrimeMané¹⁹✨ (@SadioVision) reported

    @SkyHelpTeam Watch the picture, the quality of my stream is so bad

  • DriftedWires Jen (@DriftedWires) reported

    @SkyHelpTeam Is it usual for sky to change subscription packages without any prior warning? Is that in the policy? My issue is that overnight it disappears without any prior warning when there is an important race to watch tomorrow.