Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Loanhead, Bathgate, Gorebridge, Broxburn, Dalkeith, Penicuik and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Internet | |
| Edinburgh |
TV | |
| Livingston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Sheila Baxter
(@sh31labaxt3r) reported
from
Livingston, Scotland
@SkySportsPL @SkySports So much for Social Distancing when both teams walk off shoulder to shoulder down the tunnel at half time!!
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Matt Donlan
(@MrMattDonlan) reported
from
Edinburgh, Scotland
@CraigCraigsmith @Thedouglout79 @LiamWinstanley3 @SkyUK Most entertaining game I’ve seen in years was this/last season. Hibs v Hamilton. Accies 2-0 down with 10 men (no pissing about with two bookings, this was a proper red) came back to 2-2, missed a penalty and Hibs won it in stoppage time. Played at 150mph - marvellous fun.
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KP
(@kp71) reported
from
Edinburgh, Scotland
@SkyHelpTeam why does Sky Go crash every time there is an advert during F1 programmes? Every time. Fix it please.
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have done so several times to no avail. Promises not kept by @SkyUK. You are now 96 hours passed activation date! Yet I received SMS’s that I am activated! How does that work? Why should I get in touch? Sort out the issue!
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Barrie Wilkins 🎙🎧
(@Barriestweeting) reported
from
East Calder, Scotland
Right @SkyHelpTeam anychance you can clarify what the situation is with your AWFUL WiFi situation today. #skywifi
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Debs Anderson
(@debs_anderson42) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hey thanks i have sky + q box and mini in my bedroom it just seems to be all sky channels are pixelated and the blu signal screen comes on other channels and wifi is absolutely fine
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Marky ™
(@MrSifter_) reported
from
Bathgate, Scotland
@SkyHelpTeam Tried this ready my mums ready to cancel
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Grubby
(@ElliotGrubb) reported
from
Musselburgh, Scotland
@SkyHelpTeam @brythehibby Same issue here. How long a wait can we expect before being back online ?
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Craig Cunningham
(@itsmecraigyc) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there I'm having wifi connectivity issues with my broadband. The connection went yesterday afternoon and it is still ongoing. I've never had this problem before. I have went through the troubleshooting advice on the website but nothing has changed.
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Alan Duncan
(@aland_10) reported
from
Edinburgh, Scotland
Morning @Carra23 don’t know why it has come to me at 6am but I was thinking a decent #CarraChallenge would be best 11 players from countries that have never won the WorldCup. A 4-3-3 and only 1 player from any country @SkySports #CarraChallenge will get my team up later.
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AngelaS
(@AngelaS09) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am a key worker I’m a charge nurse in nhs, I’m being billed for a service I’m not getting! Actually quite angry at that!!
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dennis shaw
(@dennisjshaw) reported
from
Rosyth, Scotland
@jeffkimberpoker @SkySports Easy way cancel your direct debit. They will soon be in touch
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Rosaleen Shaw
(@RosaleenShaw) reported
from
Edinburgh, Scotland
@SkyHelpTeam trying to upgrade broadband and getting no response- please help
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Marky ™
(@MrSifter_) reported
from
Bathgate, Scotland
@SkyUK no broadband on my elderly mothers router been like this for a week can’t get through to no one HELP
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Gordon Burrows
(@gordon_burrows) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’m working from home but have intermittent broadband. I’ve tried everything online but it is not working. I’m not able to get through to your call centre. Is there anything which can be done to escalate this?
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Struan Young
(@StruanYoung) reported
from
Bathgate, Scotland
@SkyUK you've really let me down. Chose you as new broadband provider to get a better service as, like so many, now working from home and kids off school. You didnt send me new router. Old provider been notified by you so deactivated. Now no broadband at all.
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@SkyUK signal is absolutely shite as per..
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Alison Templeton
(@MargaritaAliT) reported
from
Edinburgh, Scotland
@karen_hauer @SkyUK You Tube worked great today guys👌🏼, food shop arrived half hour early, poor guy when I said oh no, am gonna miss #CardioKE 🎤💦, (he knows I love him)😅. Choons especially uplifting 🙌🏻 and positive today✊🏼🥰 #OldSkool Great FUN workout! 🙏🏼 Xx #ThingsCanOnlyGetBetter @DavidPWebb
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Class service from @SkyHelpTeam. Broadband broken, an engineer comes. Says it’s fixed, it’s not. Wait another two weeks only to be sent a TV engineer. Now having to wait even longer. My wife - an NHS nurse - and I can’t do the work we need to from home. Great job guys!
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@SkyHelpTeam have you looked at your @GooglePlay Store app ratings and comments recently? 1.6 must be one of the lowest ratings going with lots of annoyed customers - what are you doing to fix it? App hasn't been updated in 2 years!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam It's sorted seems it was canceled but your system didn't cancel it
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Ruther
(@Ruther2) reported
Customer hell experience of being on interminable hold to @SkyUK *slightly* ameliorated by them playing the Sherlock theme at me …
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Emma Burke
(@bigbadmutha74) reported
@SkyHelpTeam got new mobile today. Unable to activate sim or link sky ID. Called to request help and was told as ordered online it had created a new account. Been told unable to link to my existing sky ID and only solution was to send phone back and reorder over phone!! Really??
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Matthew Lippe
(@MattLippe75) reported
@SkyUK I believe there are teething problems with Sky Glass & was advised to wait a few years before considering it. The problem with an Internet only connection is it leaves you vulnerable to receiving nothing if something catastrophic happens to the already crammed fibre technology.
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Steve Jones
(@ste1jones) reported
@SK21878 @jessfearnehough @SkyUK Our virgin package went up to £140 a month, took me ages but got it down to £69 with faster bb speed, 2 boxes, full uhd and Netflix included - this includes a mobile SIM card worth £25 a month I don’t even use, still in the envelope in the drawer! Ask for that
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Steve Mason
(@stevemeantime) reported
@SkyHelpTeam Hi - no outage (the tick goes green) however it says that it cannot find my hub. I then go through the power off/on process and get back to 2 green lights, nothing lit for internet.
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coll
(@leecoll15) reported
@SkyHelpTeam It’s so frustrating not being able to contact anyone ! Why do you have a telephone number and then say we can’t help you with this problem at the minute ?
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam Found it but got at least a 45 min wait watchdog ofcom and the papers are going to find out about this u fone to cancel then that should be it but not with sky it seems hate to think how many people this happens to thank god I'm with gigclear now
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lisa mooney
(@lisamoon85) reported
@SkyUK hi, could anyone inform me why I pay £170 a month but can’t get through to a person when I need help as a customer? Maybe invest in more telephone staff as I’m sure your profits allow that?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad