Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Bathgate, Gorebridge, Livingston, Broxburn, Dalkeith, Penicuik, Musselburgh and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Bathgate |
Wi-fi | |
| Gorebridge |
Wi-fi | |
| Livingston |
TV | |
| Edinburgh |
Internet | |
| Bathgate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Sky Broadband down in Edinburgh EH11 - please get us back online ASAP @SkyHelpTeam
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Lynsey Briston
(@Lynzsb) reported
from
Edinburgh, Scotland
@SkyHelpTeam internet down in EH6 too, restarting didn’t resolve and looks like others are having same issues
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@christiano0907 @Lperks1 @SkySports Didn't say anything about what klopp said to ref that's not the point. The fact he was talking to ref AT ALL is the issue. Your missing the point entirely which isn't a surprise. He shouldn't be on the pitch it's against the rules. Refs welfare lmao. You are reaching for anything
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
@SkyHelpTeam have just lost my internet. In the EH3 area. Seems like you're having issues in Edinburgh?
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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John Jeffery
(@architectjj) reported
from
Edinburgh, Scotland
@SkySports The cat will just expect this level of service next time
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Lake
(@aaronlake629) reported
@SkyHelpTeam good morning looking for some help I am looking to add sky sports back on but I heard through a friend you did one with bt sport included but I can’t find it through my sky app but when I tried to contact you through app kept taking me back to the home page 😩
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StephenBillingtonfan
(@SBillingtonfan) reported
@SkyHelpTeam Do you offer reimbursement for Data lost during Internet outage? 2nd day with no broadband with no idea when will be fixed
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Kirsty
(@kirstyy_s) reported
@SkyHelpTeam Yes have tried that- think the issue is the PON light is flashing green which we were told should be solid green to work. They said this would stop flashing within 72hrs but hasn’t yet
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Phil Johnston
(@PhilJohnston17) reported
@SkyHelpTeam Customer service with no access to customer account info ... awesome. 🥱
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Ollie
(@Ollie_90_) reported
@KaneXtra10 @SkySports Never seen a player moved pushed so hard by the media in my life
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Phil Johnston
(@PhilJohnston17) reported
@SkyHelpTeam Are you’re systems still down ? As STILL no call as promised.
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Matthew Ruskin
(@Ruskin1985) reported
@SkySports why do you never mention sports washing when you talk about Man City the people behind City are despicable 100’s of people suffer abuse from their government each year?
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Catherine O’Nyons
(@CatherineNyons) reported
@NickyCC13 @SkyUK Omg in today’s world where the message is that we should all WFH where possible and you turn off someone full sky access so they can’t work. Nicola not moved yet, no even exchanged. Customer service…laughable!!!!!
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Seany
(@seanybizzle) reported
@SkySports I have never seen such an agenda to sell a player in my whole life. I ******* wish they had just given the premier league rights to someone else so I didn’t have to hear this dross every day
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David Sowerby
(@DaveyCr0cket) reported
@SkyHelpTeam Have done all that, still not working. No available engineer slots until Friday! Still working from home and need internet.