Sky Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Broxburn, Livingston, Dalkeith, Penicuik, Bathgate, Musselburgh and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Maurice Brown
(@MoBoDrums) reported
from
Edinburgh, Scotland
Anyone else having issues with the Sky Go app on @SkyUK
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Paula Westaby
(@pdoodle) reported
from
Gorebridge, Scotland
@SkyHelpTeam No I am a Sky Mobile customer
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@Lperks1 @SkySports Shouldn't of been able to say anything. No managers go onto the pitch it's not done and against the rules. But klopp can get away with it. Sets a dangerous prescient, now anytime a player goes down Injured the manger can run onto the pitch and confront ref.
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John Jeffery
(@architectjj) reported
from
Edinburgh, Scotland
@SkySports The cat will just expect this level of service next time
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@AndyHoughton_82 @SkySports Spot on. It sets a dangerous prescient now. Anytime a player goes down injured managers can run on and confront the ref. They shouldn't be in field of play. So ridiculously wrong.
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel
(@superstan2310) reported
@mdwalker77 @SkyHelpTeam 03442414141 Is the number we used earlier to get Sky to "help".
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John Nixon
(@NIXON26) reported
@SkyHelpTeam Hi, since I was upgraded to the new sky router, my Sky Q mini box keeps breaking up on recorded programmes. Had engineer and new Sky Q box, but problem still happening. How can I get a booster box? Thanks John
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Samuel
(@superstan2310) reported
@brandonyogibea1 @SkyHelpTeam Plenty of people are. But the people at @SkyHelpTeam won't call it an outage because not enough people are doing line tests.
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Paula ❤️🏴
(@scottishchicp) reported
@SkyHelpTeam Oh now saying an outage in my area.
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Steve Sidebottom
(@stevesidebottom) reported
@TomFoley86 @SkyHelpTeam Been down for a couple of hours in S74, is this due to a fibre break & how long until it is fixed?
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Daniella
(@danikeating) reported
@SkyHelpTeam I have tried this and it comes up saying there is not an issue in the area and that my broadband is now connected but it definitely isn’t as there is still an amber light and not able to connect on any devices
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Daniella
(@danikeating) reported
@SkyHelpTeam I’ve followed all of the online help to get my internet working again but I still have an amber light? Is there an outage in the s62 area and is this being looked into?
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Scubasteve65 🇺🇦
(@StephenLeader5) reported
@SkyHelpTeam @Monkletons Big issue with ITV as it the only channel that’s a problem, you can’t just record one program but it picks up the whole series. Difficult to navigate at times and you can’t search a channel by days but you have to search by the hour. It’s 50/50 for me whether I keep it or not?
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Brandon Eastwood
(@brandonyogibea1) reported
@SkyHelpTeam Internet down in S74 do you have a rough time till it's back up? Been out since about 5 is all. Anyone else having this issue?
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ugly sonic
(@LastTedOnEarth) reported
@Cressup @SkyUK My bad