Sky Outage Report in Ashton under Hill, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ashton under Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashton under Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ashton under Hill, Worcestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Worcester, Cheltenham and Tewkesbury.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashton under Hill, England
Latest outage, problems and issue reports in Ashton under Hill and nearby locations:
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Janine Warner
(@WarnerJanine) reported
from
Earl's Croome, England
@TalkTalk What a surprise @TalkTalk #nocallback can’t get through to cancellations! Trying to cancel to get @SkyUK but we can’t get through so can’t cancel and set up a contract with @SkyUK you’re #blocking us #cancelling #shocking #dontusetalktalk #broadbandprovider
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam So why did you wankers cancel mine instead then you.
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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JimmyD 🙋♂️
(@dimchurch) reported
from
Broughton Hackett, England
Incredibly poor customer service from @SkyUK @SkyHelpTeam they have taken money out of my account that they shouldn’t have over a few months. Taken me one hour on phone to get it back and nothing offered to say sorry/cover interest etc. Been with you 20 years or so
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Siany H
(@Rubble9) reported
from
Worcestershire, England
@SkyHelpTeam not impressed that engineers just don’t bother to turn up and then after taking an age to find a telephone number to call you you can’t help me either #rubbishfirstimpression
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Janine Warner
(@WarnerJanine) reported
from
Earl's Croome, England
@TalkTalk I have been speaking to you directly and still can’t cancel it! We are trying to cancel @TalkTalk so we can switch to @SkyUK we’ve only been using you for days!
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Beth Morgan
(@b3thm0rgan) reported
from
Pershore, England
@SkyHelpTeam I’ve just tried to settle one of my sky mobile devices and it’s put the money on my bill and not the device!! Help please!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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Sam Packwood
(@SJPack) reported
from
Worcestershire, England
@SkyHelpTeam Sky Q box keeps freezing, having to restart at the mains. Been through all the troubleshooting steps. Seems to be a common problem Sky! Please help 🙏🏻
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tracy
(@tra14cy) reported
@SkyHelpTeam Maybe it might help to employ more engineers? Big company like yourselves expected better
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Mark Simons
(@marktsimons) reported
Is anyone having trouble with @SkyUK broadband in the Birmingham area? @SkyHelpTeam
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Steve Allen
(@BPD_Battler81) reported
@larsjackson6 @AhijahB @SkySports Yeah, says the moron hiding behind a fake pic. Thank **** you're not a real fan.
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Alison
(@alisonmc1621) reported
@SkyHelpTeam Went through the steps, I can't upgrade as there is no upgrade option as I am already paying for this service, rebooted the box etc done rebuild and nothing
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Alan Gibbs
(@AlanGib60610339) reported
@CFCAzza97 @SkySports They are not worthy of our support if they take the knee!!
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Joe Sharp
(@JoeShar14995321) reported
@mickmckeown80 @GaborKi12157592 @SkySports It’s a campaign. A crap one too. Subservient rubbish.
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Basman
(@TeamBasman) reported
Croatia settling down comfortably especially in the midfield England might be in trouble @SkySports @England @CroatiaInEU
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Amberdoesmermaidhair
(@AmberLetham) reported
@SkyHelpTeam We have done literally everything that can be done with zero improvement and followed every step that was asked of it. Frankly I'm not super hyped as I pay for your best internet package and I can't even seem to get a steady signal.
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Martin Woodhouse
(@pseudo72) reported
@SkyHelpTeam is there a problem in the Wilmslow area, broadband keeps dropping in and out and has been now for several days?
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Dawn Oliver
(@DawnOli96403149) reported
@SkyHelpTeam And she won’t pay to move the dish as she says she has already had to pay to have it moved before because of a tree which is now down